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Instamart
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Store Manager

Store Manager

Instamart

2 - 31 years

3 - 4 Lacs

Varanasi

Posted:21 hours ago| Platform: Apna logo

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Skills Required

development billing management data adaptability

Work Mode

On-site

Job Type

Full Time

Job Description

As an Store Manager (SM) at Swiggy Instamart, you'll be responsible for overseeing store operations, ensuring smooth execution, and driving sales performance while maintaining high customer satisfaction and staff development. Responsibilities ● Recommend and advise on best practices of picking and packing to improve Cx experience. ● Advise partner stores on mechanisms/ processes leading to correct picking/ packing/ billing of Cx orders using appropriate tools and dashboards. ● Guide partners on proper usage of dashboards and other portals to prevent any inaccuracies leading to Cx impact. ● Assess the quality of Pods on cleanliness, hygiene and DE issues and suggest measures to enhance smooth Ops leading to better customer experience. Qualifications ● Graduate / 3-5 years of retail management experience ● Must have led 15+ people/ employees at Retail/ Store. ● Problem solving, data-driven decision-making ● Adaptability to dynamic situations. ● Experience from retail/FMCG/ quick commerce Industry.

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Store Manager