3 - 7 years

0 Lacs

Posted:2 weeks ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

We are searching for an adept and experienced retail manager to join our team. As a vital part of our store, you will play a key role in overseeing day-to-day operations, driving sales, and ensuring a positive shopping environment for our customers. Your responsibilities will include meeting financial goals, maintaining customer service standards, increasing sales, managing budgets, and ensuring customer and employee satisfaction. If you are a results-driven individual passionate about retail management and delivering exceptional customer experiences, with experience in retail leadership, team management, and achieving sales targets, we encourage you to become a part of our team. We provide competitive compensation, a collaborative work environment, and opportunities for professional growth. Your primary objectives in this role will involve overseeing daily store operations, leading and motivating retail associates to achieve sales targets and provide outstanding customer service, monitoring inventory levels, implementing merchandising strategies, analyzing sales data, and ensuring a positive shopping experience for customers. Key Tasks: - Monitor and analyze sales performance, identifying areas for improvement and implementing corrective actions. - Implement and enforce store policies and procedures to ensure compliance and a safe working environment. - Manage and motivate retail staff, providing coaching and support for professional development. - Coordinate with the marketing team to execute promotional events and campaigns. - Collaborate with the visual merchandiser to create appealing product displays. - Conduct regular meetings with the retail team to communicate goals, expectations, and updates. - Resolve customer complaints and issues promptly and satisfactorily. - Stay updated on industry trends, customer preferences, and the competitive landscape to drive innovation. Required Skills and Qualifications: - Bachelor's degree in Business Administration, Retail Management, or a related field. - 3+ years of experience as a retail manager or store manager. - In-depth knowledge of retail operations, inventory management, sales techniques, and customer service best practices in India. - Familiarity with point-of-sale (POS) systems, retail analytics, and excellent communication and interpersonal skills. - Results-driven mindset with a focus on achieving sales targets, detail-oriented with strong organizational abilities, and the ability to adapt to a dynamic environment. - Multilingual proficiency for effective communication in a diverse consumer market. Preferred Skills and Qualifications: - Certification in Retail Management or related field. - Knowledge of inventory management, merchandising principles, proficiency in Microsoft Office and retail management software. - Understanding of e-commerce and online retail trends, ability to work flexible hours and holiday shifts. This is a full-time, permanent position with benefits including health insurance and provident fund. The work location is in-person, and the application deadline is 30/06/2025.,

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