Sr. Technical Lead

You will be responsible for installing/upgrading Windows server OS from Windows Server 2008, 2012, 2016 to Windows Server 2019. You should possess the ability to coordinate with the applications vendor to resolve issues post upgrade. Additionally, you will be required to provide independent technical support to both staff and users after the OS upgrade. Troubleshooting and resolving system and server errors will be a key part of your role, necessitating in-depth knowledge of Server Roles and features. It is crucial to review system error logs, understand event logs, and rectify user-reported errors. User access management and system performance monitoring will also fall under your purview. A detailed understanding of Windows server setup, deployment, and maintenance is essential. Experience with server patching, DHCP, DNS, and Networks is required, with additional proficiency in Active Directory being beneficial. Strong communication skills are a must, and a Bachelor's degree in Information Technology or Computer Science is preferred.,