Job
Description
About you:
Familiar with end-to-end Customer/IT support processes Adjusts easily to new or changing circumstances. A collaborative utility player mentality (low ego) with a proactive sense of curiosity Focuses on achieving results that promote business success. Demonstrate proactive and professional communication skills with all stakeholders and partner Maintain a professional, adaptable, and respectful manner Provide high quality service to all users Proactive in learning new technologies
Roles & Responsibilities
Own product architecture and collaborate with product managers, designers, and other engineers to set the technical direction and create software that optimizes for business metricsCommunicate technology and product strategy effectively to both internal and external stakeholders and leadershipBuild industry leading enterprise systems that are highly available, intuitive, scalable, and secureProduce highly reliable and performant code with appropriate monitoring and alertingConduct design and code reviews to ensure scalability, performance and alignment with standards and best practicesAnalyze and improve efficiency, scalability, and stability of various system resourcesManaging requirement expectations with stakeholders to ensure alignment and satisfactionAbility to debug and monitor logs to identify and resolve issues efficiently.Utilizing logging tools and techniques to troubleshoot complex problemsParticipating in project planning and estimation to ensure realistic timelines and deliverablesBreaking down large projects into smaller, manageable tasks and milestonesParticipating in project planning and estimation to ensure realistic timelines and deliverables.Breaking down large projects into smaller, manageable tasks and milestones.Providing L3 support for existing products, including troubleshooting and resolving complex issues.Refactoring code to improve performance, scalability, and maintainability.Implementing new features and functionality as per project requirementsCreating and maintaining technical documentation for software applications and systems.Ensuring that documentation is up-to-date, accurate, and easily accessible.Conducting context studies for different products and tools to gain a deeper understanding of their functionality and requirements.
Your Expertise
Bachelors Degree preferred, or equivalent combination of education, training, and experience.10+ years of professional experience of Full Stack development which includes experience in front-end development, backend system architecture design, database design management and integration of service.Required experience in any of the following Frontend FrameworksReactJS, ReactRequired experience in any following programming languagesPHP, Hack lang, JavaScript, Python, Java, C#Experience in No SQL/SQL, Object-Relational Mapping (ORM) Experience, Database design.3+ years of professional experience working with code bases building micro services, REST APIs, Graph QL required.Experience in Asynchronous/Parallel Service DevelopmentPreferred Experience with Cloud Services e.g. AWS/AzureLog Monitoring in Distributed systemProfessional fluency in English required
Deliver
No.
Performance Parameter
Measure 1. Contribution to customer projects Quality, SLA, ETA, no. of tickets resolved, problem solved, # of change requests implemented, zero customer escalation, CSAT 2. Automation Process optimization, reduction in process/ steps, reduction in no. of tickets raised 3. Skill upgradation # of trainings & certifications completed, # of papers, articles written in a quarter
Mandatory Skills: Fullstack MERN.
Experience8-10 Years.
