Job
Description
Wipro Limited is a leading technology services and consulting company dedicated to creating innovative solutions that cater to clients" most intricate digital transformation requirements. With a comprehensive portfolio encompassing consulting, design, engineering, and operations, Wipro assists clients in achieving their ambitious goals and establishing sustainable businesses for the future. Operating across 65 countries with over 230,000 employees and business partners, Wipro is committed to supporting customers, colleagues, and communities as they navigate the evolving landscape of the world. About you: - You should be well-versed in end-to-end Customer/IT support processes. - You are adaptable to new or changing circumstances. - Possess a collaborative utility player mentality with a proactive sense of curiosity and a low ego. - Focus on achieving results that drive business success. - Demonstrate proactive and professional communication skills with stakeholders and partners. - Maintain a professional, adaptable, and respectful demeanor. - Provide high-quality service to all users. - Proactive in learning new technologies. Roles & Responsibilities: - Take ownership of product architecture and collaborate with product managers, designers, and engineers to define the technical direction and develop software that optimizes for business metrics. - Effectively communicate technology and product strategy to internal and external stakeholders and leadership. - Develop industry-leading enterprise systems that are highly available, intuitive, scalable, and secure. - Produce reliable and performant code with appropriate monitoring and alerting. - Conduct design and code reviews to ensure scalability, performance, and alignment with standards. - Analyze and enhance the efficiency, scalability, and stability of system resources. - Manage requirement expectations with stakeholders to ensure alignment and satisfaction. - Debug and monitor logs to identify and resolve issues efficiently. - Utilize logging tools and techniques for troubleshooting complex problems. - Participate in project planning and estimation to ensure realistic timelines and deliverables. - Break down large projects into smaller, manageable tasks and milestones. - Provide L3 support for existing products, including troubleshooting and resolving complex issues. - Refactor code to improve performance, scalability, and maintainability. - Implement new features and functionality as per project requirements. - Create and maintain technical documentation for software applications and systems. - Ensure that documentation is up-to-date, accurate, and easily accessible. - Conduct context studies for different products and tools to gain a deeper understanding of their functionality and requirements. Your Expertise: - Bachelor's Degree preferred, or equivalent combination of education, training, and experience. - 5+ years of professional experience in Full Stack development, encompassing front-end development, backend system architecture design, database design management, and service integration. - Strong experience in Frontend Frameworks like ReactJS, React, and programming languages such as PHP, Hack lang, JavaScript, Python, Java, C#. - Proficiency in No SQL/SQL, Object-Relational Mapping (ORM) Experience, Database design. - 3+ years of professional experience working with code bases building microservices, REST APIs, Graph QL. - Experience in Asynchronous/Parallel Service Development. - Preferred experience with Cloud Services like AWS/Azure. - Log Monitoring in Distributed systems. - Professional fluency in English is required. Deliver: No Performance Parameter: - No. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT. Team Management: - Productivity, efficiency, absenteeism. Capability Development: - Triages completed, Technical Test performance. Mandatory Skills: Fullstack MERN. Experience: 5-8 Years. Come to Wipro, where we are reinventing our world. As an end-to-end digital transformation partner with bold ambitions, we seek individuals inspired by reinvention. We encourage the continuous evolution of ourselves, our careers, and our skills. Join a business powered by purpose and a culture that empowers you to design your reinvention. Realize your ambitions at Wipro. Applications from people with disabilities are explicitly welcome.,