Sr. Customer Service Executive

5 years

0 Lacs

Posted:1 week ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Responsibilities

  • Develop and execute strategic sales plans to achieve retail sales targets.
  • teams to implement promotional campaigns.
  • Provide regular sales forecasts and performance reports to senior management.
  • Train and mentor junior sales team members.
  • Ensure high levels of customer satisfaction through excellent service.

Qualifications

  • Bachelor’s degree in Business, Marketing, or related field.
  • 5+ years of experience in retail sales, with a proven track record of meeting or exceeding sales targets.
  • Strong understanding of retail sales processes and market dynamics.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Proficiency in CRM software and Microsoft Office Suite.

Skills

  • Sales Strategy
  • Customer Relationship Management (CRM)
  • Market Analysis
  • Promotion Planning
  • Communication
  • Negotiation
  • Mentoring

Job Type: Full-time

Work Location: In person

Speak with the employer
+91 7793961162

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