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Aditya Birla Insulators
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Specialist Customer Experience

Specialist Customer Experience

Aditya Birla Insulators

5 - 7 years

3 - 7 Lacs

Hyderabad

Posted:1 day ago| Platform:

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Skills Required

Fabrication Training Quality check Manufacturing process Customer satisfaction Customer experience Windows

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Purpose

Support fabricators in execution of customer orders on time, ensuring maximum customer satisfaction
Quality check at different stages of fabrication and installation to ensure quality products are delivered to end customer Assistance in Building Capacity of fabricators workforce through skill training and assessing the quality of training

Job Context & Major Challenges

Job Context:
Support fabricators in execution of customer orders on time, ensuring maximum customer satisfaction. Quality check at different stages of fabrication and installation to ensure quality products are delivered to end customer. Assisting is correction of any issues/errors along with the Fabricator. Assistance in Building Capacity of fabricators workforce through skill training and assessing the quality of training. Job Challenges: The Candidate will need to work on customer and fabricator sites and ensure that the orders are delivered in accordance with the standards laid down by Eternia and on time. It is also important that the learnings from the fabricators production and installation sites are integrated back in the training programmes

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Specialist Customer Experience