319 Shuttering Jobs - Page 3

The Strategy & Consulting Global Network SONG Practice | Genesys Job Title - Genesys_Level 9-Consultant_Entity (S&C GN) Management Level :Level 9-Consultant Location:Gurgaon, Mumbai, Bangalore, Chennai, Pune, Hyderabad Must have skills:Genesys Cloud, Contact Center Analyst/Consultant, Functional CCaaS Consultant, Technical CCaaS Consultant, Industry Consultant, CCaaS Team Lead, CCaaS Design Lead Good to have skills:Genesys PureConnect, Genesys Engage, Consulting experience across any of the CCaaS/Customer Service solutions (Amazon Connect, Nice, Verint, Cisco, Five9, Sprinklr, Twilio, Salesforce, Servicenow, Adobe, Microsoft Azure, Google Cloud etc.) Join our team of SONG consultants who solve customer facing challenges at clients spanning sales, service, and marketing to accelerate business change. Practice: SONG I Areas of Work: Genesys- Solution Consulting, Pre-Sales & Implementation | Level: Analyst/ Consultant | Location: Gurgaon, Mumbai, Bangalore, Chennai, Pune, Hyderabad | Years of Exp: 2-8 years Explore an Exciting Career at Accenture Are you passionate about scaling businesses using in-depth frameworks and techniques to solve customer facing challengesDo you want to design, build and implement strategies to enhance business performanceDoes working in an inclusive and collaborative environment spark your interest Then, this is the right place for you! Welcome to a host of exciting global opportunities within Accenture Strategy & Consulting Global Networks SONG practice. The Strategy & Consulting Global Network Song practice is aligned to the Capability Network Practice of Accenture and works with clients across their marketing, sales and services functions. As part of the team, you will work on transformation services driven by key offerings like Marketing Transformation, Connected Commerce and Advanced Customer Engagement. These services help our clients become living businesses by optimizing their marketing, sales, and customer service strategy, thereby driving cost reduction, revenue enhancement, customer satisfaction and impacting front end business metrics in a positive manner. You will work closely with our clients as consulting professionals who design, build, and implement initiatives that can help enhance business performance. As part of these, you will Functional Experience :Ability to analyze and suggest recommendations around contact center's functions, products & technology solutions covering AI & Gen AI solutions Industry Experience :Knowledge & Experience in any of industry divisions such as Communication Media & Technology, Financial Services, Health & Public Services, Products & Resources Use in depth understanding of Genesys Cloud/Engage :Ability to work in high-paced and complex projects. Apply understanding of industry specific Customer Service processes: Possess a strong and well-established record of accomplishment in designing and delivering customer interaction solutions across various interaction channels (IVR, web, email, chat, SMS, Social Media etc.) Deploy thorough understanding of Genesys Architecture/Framework: Leading-edge expertise in implementing multichannel center applications using Genesys tools including Architect, Admin, Collaborate Bring your best skills forward to excel at the role: Ability to use technical exposure to contact center and overall customer service areas: In depth understanding of Genesys Cloud/Engage. Plan, design, implementation, configuration of Genesys Cloud CX(PureCloud)/Engage Experience with IVR, Outbound Voice, Email, social media, Chat, Video and (a)synchronous messaging services Integration of Genesys cloud CX with enterprise systems Developing custom applications using Genesys platform SDK/APIs Work Experience related to CICD tools. Easily work in high-paced and complex projects: Use understanding of industry specific Customer Service processes, operations, and functional needs Deploy a strong designing skill: Deliver customer interaction solutions across various interaction channels (IVR, web, email, chat, SMS, social media etc...), quality monitoring, WFM, Gamification, BYOC Edges, Recording etc. Maximize application design and development experience: Implement the orchestration platform of Genesys preferably in Fortune 500 companies with sophisticated customer interaction operations, leading Self Service vendor organizations, or leading consulting firms. Read about us Blogs Your experience counts! Engineering Degree or MBA from a tier 1 institute Minimum 2 to 8 years of design and application experience implementing multichannel self-service/IVR and Omni-Channel Orchestration Routing on Genesys Cloud/Engage suite. Functional and hands on experience on Voice and Non-Voice (SMS, Email, Chat etc.) applications solutioning using Architect/Composer/Interaction Designer/Interaction Attendant, Genesys Composer, designing and implementing key business processes in the domain of Customer Services, Genesys Cloud/Engage administration & application development. Whats in it for you An opportunity to work on transformative projects with key G2000 clients Potential to Co-create with leaders in strategy, industry experts, enterprise function practitioners and, business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies. Ability to embed responsible business into everythingfrom how you service your clients to how you operate as a responsible professional. Personalized training modules to develop your strategy & consulting acumen to grow your skills, industry knowledge and capabilities Opportunity to thrive in a culture that is committed to accelerate equality for all. Engage in boundaryless collaboration across the entire organization. About Accenture: www.accenture.com About Accenture Strategy & Consulting Global Network: Accenture Strategy shapes our clients future, combining deep business insight with the understanding of how technology will impact industry and business models. Our focus on issues such as digital disruption, redefining competitiveness, operating and business models as well as the workforce of the future helps our clients find future value and growth in a digital world. Today, digital is changing the way organizations engage with their employees, business partners, customers, and communities. This is our unique differentiator. Capability Network a distributed management consulting organization that provides management consulting and strategy expertise across the client lifecycle. Our Capability Network teams complement our in-country teams to deliver cutting-edge expertise and measurable value to clients all around the world.For more information visit https://www.accenture.com/in-en/careers Accenture Global Network Song | Accenture in One Word come and be a part of our team. Qualification Experience:4-8years Educational Qualification:Engineering Degree or MBA from a tier 1 institute

You will be responsible for managing shuttering, formwork, concreting, reinforcement, brickwork, and bar bending schedules on the site. You will execute site plans under the supervision of senior team members. Immediate joining is preferred. This is a full-time position with benefits including commuter assistance. The work schedule is in day shifts, and the work location is on-site.,

Looking for Civil Foreman with expertise in DLR/DPR reporting, drawing interpretation, managing labor, and improving labor productivity. Strong leadership, technical skills, and experience in construction site management required. PAN India location.

Job Title:ARM, Cramer. Java/J2EE, GraniteExperience4-5 YearsLocation:Remote : ARM, Cramer. Java/J2EE, Granite

We Are Hiring for Quality Engineer (Finishing) for Rajnandgaon Chhattisgarh Location. Roles and Responsibilities Conduct quality checks on high rise building finishing works such as plastering, flooring, false ceilings, concreting, Granite, waterproofing, painting, marble, and residential projects. Quality Assurance and Quality Control (QA/QC) for project finishing activities, including the preparation of checklists in accordance with the Inspection and Test Plan (ITP) and approved method statements. Ensure compliance with project specifications and industry standards for quality control. Identify defects or deviations from plans and implement corrective actions to maintain quality standards. Collaborate with construction teams to resolve issues related to material selection, installation methods, and workmanship. Develop and maintain documentation of inspection results, test reports, and certifications. Desired Candidate Profile 8-13 years of experience in the field of civil engineering or a related discipline. Diploma or B.Tech/B.E. degree in Civil Engineering. Strong understanding of building codes and regulations governing high-rise buildings' finishing works. Proficiency in using hand tools and equipment commonly used in construction sites. Perks & Benefits Lodging Boarding Provident Fund Bonus Health Insurance, Accidental Insurance Project Type- Residential and Industrial Immediate Joiners are Preferable.

The DGM - Project shall be the key person to estimate the project cost, design construction strategy. The person will liaise & negotiate with Architect, Structural Engineer, MEP Consultant & principal Contractors ,Supplier as per Management approval Required Candidate profile - Diploma in Civil Engineering or B.E or B. Tech in Civil Engineering - 20 to 25 Years of relevant experience in Real Estate or Building construction. - Proficiency in AutoCAD, MS Projects, MS Office

About the role We at Leap are looking to hire an intern in the Founder/CXOs office. It is a multifaceted and critical position that involves working closely with the Founder/Senior Leaders for driving special projects The charter for this role will include Work closely with the founder/senior leaders turning concepts into tangible achievements. Dive into industry trends, discover competitor insights while also working on user research. Build a hypothesis to solve the different problem statements, execute, validate and scale the results Align with stakeholders across the org to drive the actionable; be a driving force in cross-functional teams Present findings, recommendations, and progress updates to leadership. Support key projects and initiatives, ensuring they are on track and aligned with the company's objectives. Ideal Persona would: Prior experience in building a start-up or interning at a start-up. Good communication and presentation skills, both written and verbal. Ability to work collaboratively and effectively with diverse teams and stakeholders. High on agency with first principle problem solving approach

Be part of a company where talent and excellence thrive! We are looking for passionate professionals from diverse backgrounds who are committed to growth and making a difference. Lodha has been recognized with two prestigious accolades by the Great Place to Work : earning the #64th rank among India's Best Companies to Work For out of 2000+ large companies, and recognized as the Best in the Real Estate Industry. We offer an environment where you can make a significant impact. Lodha is hiring for multiple positions across Mumbai sites. Role Objective: Planning to Execution - Includes on time delivery, compliance on safety, quality and cost overruns for assigned area. Team Management and intra site CM collaboration. Key Responsibilities Understand project goals, helps Construction Manager in preparation of project execution strategy Understand yearly targets for works and prepare quarterly and monthly schedule plan and make sure that all stakeholders understand this plan Allocate work with clear job responsibilities to engineers and supervisors Prepare regular review of Drawings requirements, Manpower requirements, P & E requirements, Safety and quality assessment to identify critical points which may affect progress, quality and safety Keep joint records for all critical works , abortive works and prepare debit/credit notes regularly Monitor monthly and quarterly targets against actual plan and initiate corrective action plan if schedule slippage is more than 10% in time Ensure that work is being carried out as per set procedures and sequence to maintain SPEED, QUALITY AND SAFETY Advise Construction Manager regarding critical deficiency of contractors and associated risks and suggest corrective measures Implement corrective/mitigation action plan after discussing with Construction Manager Help Construction Manager to prepare logistic plan and implement the same on site with regular changes Control the wastages at site and implement measures to minimise it Check and confirm that all processes are allied to billing department Cost Analysis & productivity analysis to be done and well implemented at site Make sure that safety procedures are followed on site without exceptions Ensure very high housekeeping standards are maintained all the time Maintain strict quality control in all work activities, prepare method statements and checklists and make sure same is followed strictly on site Make sure that quality inspections are being done at every step by CM team Analyze each NCR in detail and take corrective actions immediately Learn new softwares/skills every year to enhance knowledge, suggest new ways/improvement areas in current working/system Skills, Knowledge and Abilities: Microsoft Windows office, ACAD Good leadership, Communication skills- written and verbal. Problem solving and analytical skills. Qualification & Work Experience : Should have functioned in the capacity of managing a medium/large company/construction industry with 5-10 yrs. experience (BE/B.Tech) and 10-15yrs. (Diploma) in Civil Engineering Location: Palava/Premier, Khalapur, Alibag

Be part of a company where talent and excellence thrive! We are looking for passionate professionals from diverse backgrounds who are committed to growth and making a difference. Lodha has been recognized with two prestigious accolades by the Great Place to Work : earning the #64th rank among India's Best Companies to Work For out of 2000+ large companies, and recognized as the Best in the Real Estate Industry. We offer an environment where you can make a significant impact. Lodha is hiring for multiple positions across Mumbai sites. Designation - Site Engineer/ Asst Site Engineer Role Objective: Monitoring construction activities as instructed by package manager - including progress and quality, work flow sequence, coordinating contractor payments, safety and quality compliance. Key Responsibilities To get fortnightly and monthly plan from manager, understand the same and prepare planning for resources Maintain progress charts and dates record for all activities Plan Material procurement in advance & planning of vendors Raise requisitions for materials by calculating quantities as per lead time Raise service request for work as per lead time Maintain reconciliation records as per company policy Allocate labour resources as per work Keep weekly record for productivity and wastage, if any To inspect all works for accuracy such as formwork, reinforcement, concrete as per checklist. Understand HIRA (Hazard Identification and Risk Assessment) for each activity and make sure that safety is implemented at all stages of work Arrange Tool box meetings regularly on site Keep records of all incidents / accidents and make document on lessons learnt Understand the drawings and raise RFI in advance Supervise quality workmanship and avoid rework Maintain No. of NCRs issued by quality department Learn new softwares /skills every year to enhance knowledge, suggest new ways/improvement areas in current working/system Skills, Knowledge and Abilities: Communication, coordination & report writing skills Sound knowledge of Microsoft Windows office Logical and well organised with ability to prioritize Qualification & Work Experience : Should have functioned in the capacity of managing a medium/large company/construction industry with 3-5 yrs. experience (BE/B.Tech) and 5-10 yrs. (Diploma) in Civil Engineering. Location : Palava/Premier, Upper Thane

He should have exposure of execution of high rise buildings He should have exposure of Aluminum shuttering/advanced shuttering technology He should lead team of 5 to 10 staff He should have knowledge of commercial terms like billing, estimating He should take care of EHS & quality

He should have exposure of execution of high rise buildings He should have exposure of Aluminum shuttering/advanced shuttering technology He should lead team of 10 to 15 engineers He should have knowledge of commercial terms like billing, estimating He should take care of EHS & quality

1. Specialist in RCC Works. 2. Single Handily manage the structure works of Residential Towers/Wings. 3. Good Knowledge of Aluminium Formwork. 4. Good Knowledge of Concrete, Steel & Shuttering Works.

A University degree Business Administration, Finance, Commerce, or related fields with good to have certifications in Fraud management and customer Service 1+ years of experience in a customer service or contact center environment, particularly handling critical or sensitive customer interactions e.g., fraud, consumer support. Previous experience in handling complex customer issues, such as fraud detection, security concerns, or account management, is highly preferred. Previous experience in an inbound call center is a plus. Fluent in English with a neutral or US accent must be able to communicate clearly, professionally, and empathetically with customers. Strong active listening skills with the ability to remain calm and empathetic in stressful situations. Ability to navigate sensitive customer issues and provide professional, courteous, and efficient service. Strong problem solving and analytical skills to assess issues, identify solutions

Teamcenter Admin Key Responsibilities: Teamcenter Installation: Strong knowledge in the installation of Teamcenter in both 2-Tier and 4-Tier environments, with expertise in AWC (Active Workspace Configuration) being essential Team Center NX Integration experience is must Teamcenter Upgrade Expertise: Experience in upgrading Teamcenter across different versions Proficiency in using Deployment Center (DC) for Teamcenter upgrades is preferred BMIDE and Code Upgrade: Ability to upgrade BMIDE (Business Modeler Integrated Development Environment) Knowledge of code upgrades involving ITK, Java, and configurations Teamcenter Administration: Strong understanding of Teamcenter Administration, including data modeling and configuration management Troubleshooting & Analytical Skills: Adept in analyzing and resolving Teamcenter issues with strong problem-solving skills Integration and CAD Knowledge: Experience with Teamcenter Integration is preferred Any knowledge of CAD tools is a plus Cloud Knowledge: Familiarity with cloud technologies will be considered an added advantage

Role & responsibilities 1. Handling of labour at site on daily basis 2. Fluent to read the structural, civil ,Mep & Interior drawings. 3. Morning report & DPR. 4. Centring and shuttering work prior concrete work. 5. Checking of Reinforcement bar as per BBS. 6. Filling of pour card before concrete work. 7. Ready mix concrete and volumetric concrete casting work. 8. Brick work, Block work, Plaster work etc. with knowledge of daily site construction activity. 9. Basic knowledge of quality control such as slump test, silt test, filling of cubes etc. 10. Plumb and leveling work with the help of respective tools such as Auto level and plumb bob etc. 11. Knowledge of Mode of measurement and initially checking of bills of vendor. 12. Knowlege of MEP work. 13. Knowlege of finishing work. 14. Execute the work and arrange the labor for reach the milestone on the given time. 15. Soft spoken, positive approach and follow the instructions of seniors. Preferred candidate profile B.tech/M.tech Civil Engineering Graduate/Post Graduate with atleast 5 years of experience in site supervising construction site, managing labour, able to read structural drawings and overseeing all construction work

SUMMARY Carpenter Foreman Job Title: Carpenter Foreman Job Overview: We are seeking an experienced and skilled Carpenter Foreman to lead and manage carpentry operations at project sites. The ideal candidate should possess strong technical carpentry skills, the ability to assign tasks effectively, and ensure accurate on-site measurements. Key Responsibilities: Perform high-quality carpentry work, including cutting, shaping, and installation. Supervise and allocate tasks to team members at the job site. Take accurate measurements and ensure all work aligns with project specifications. Monitor workflow and ensure timely completion of carpentry tasks. Maintain safety standards and quality control throughout the project. Requirements Requirements: Proven experience in carpentry, preferably in a supervisory or foreman role. Strong knowledge of construction tools, materials, and techniques. Ability to read blueprints and technical drawings. Excellent leadership and communication skills. Ability to work independently and manage a team on-site. Benefits Tax - Free Monthly Salary: OMR 180 250 (based on performance in online interview) Working Hours: 10 hours per day Weekly Off: One day per week Accommodation: Provided free of cost Transportation & Medical: Free Employment Visa: 2-year contract Flight Ticket: Provided by the company

Supervise daily construction activities at site. Ensure work as per drawings, quality, and safety standards. Coordinate with contractors, labor, and suppliers. Maintain site records and report progress.

SKILLS AND KNOWLEDGE Educational Qualifications Minimum education qualifications for the position: Bachelor of Engineering - Civil Additional Qualification: - Post Graduation in Project/ Construction Management will be preferred Functional Skills Site Execution (Civil, Electrical & Mechanical activities of Solar project site) Microsoft Project planning software Oracle & Contract Management, etc. Relevant and total years of Experience Overall experience: 10 years Minimum of 8 years of experience in solar project installation and management PRINCIPAL ACCOUNTABILITIES Accountabilities Major Activities Lead Civil shall facilitate the proper management and supervision of on-site construction civil activity aspect of the Project, and to ensure that all construction activities and work items comply with agreed QAP, FQP and work method statement and requirements of Contract. Lead Civil shall ensure proper checks including but not limited to reviews against approved design, relevant standards, QA/QC Plan, approved schedule, and safety and environmental requirements Monitoring and reporting the Contractor s resource, manpower and equipment mobilization Ensuring that any defects found on the construction works, to the extent identified, are notified to the Project Head Construction and ensure rectification from the Contractor Monitor activities at site to check that work is executed as per the technical specifications listed in the contract. Lead Civil will follow the agreed check lists for inspections to be carried out before all major milestones, Supervision all activities during construction period, Maintaining records of all quality documents for milestone as per contract Lead Civil will be involved for Civil construction activities to identify any problems, deviations, nonconformance, and delays in construction progress, and inform it to Head Construction in a timely manner of any such issues. Lead Civil review availability of approved civil drawings at site in advance as per schedule. Lead Civil also checks and maintains quality records and is sufficient to demonstrate compliance with the specified requirements. Lead Civil will ensure the following on timely manner as per contractual documents viz approved FQAP, Work Method Statement Witness & Validation of Soil Investigation test report. Witness & Validation of Receipt inspection of BOP material: such as Coarse Aggregate, Fine aggregates, Mineral admixtures, Cement, Reinforcement, water fabrication items: Witness & Validation of work performed for Access Road, Inverter, Transformer foundation work, Shuttering work, Rebar work, RCC work, substation jobs, Control Buildings jobs, Transformer foundations jobs, PSS, PCSS, PESS jobs, 11/33 KV cable trench work , fencing work, security tower room jobs if any & CD work. Witness & Validation of Backfilling with Field density test Testing by Core cutter / sand replacement, Visual, Measuring tape. Making sure all civil works are as per drawings & schedule. Witness & Validation of drainage of CD work Witness & Validation of mix design at Batching plant. Witness the calibration of the batching plant as well Cube test Machine. Witness & Validation Reinforcement placement. Witness & Validation foundation concrete activity Witness & Validation of pour card Witness & validation of curing process. Witness & Validation of cube test result Witness & validation earthing layout, Cable conduit arrangement as per Drawing Receipt inspection of BOP fabrication items Steel reinforcement etc. Joint inspection of material receipts at site by respective EPC Contractor and certify the same Witness & Validation of Civil activity. To monitor everyday site execution work, progress & submission of site progress report to HO, i.e. overall site work monitoring. HSSE Maintain records of all safety statistics and indictors. Maintain data on safety training given to individuals, records of injuries, man-hours worked in different areas, toolbox talks etc. Generate safety reports monthly containing details of safety deviations and submit the same to management. Compile safety data for submission to Apraava Group. Provide data on safety for risk assessments and provide recommendations to address safety issues. Liaise with maintenance to improve standards of safety on an ongoing basis. Support operations team during crisis and check adherence to the developed protocols. Provide inputs to Project Management team on HSSE aspect observation to Project Management team. Make observations of safety non-conformance for each contractor. Conduct discussions with contractors for safety improvements. Conduct SHE Induction/ Training and safety initiatives. Executing daily site inspections to verify that the quality of construction works is in accordance with specifications, drawings, applicable codes and standards, etc., and to promptly issue non-conformance reports as necessary Ensure followings in a timely manner as per contractual documents viz approved HSSE plan and as per Apraava HSSE guideline. Ensure PPE compliance at site as per agreed stranded Ensure and adhere to the PTW system during project phase Attend and conduct the TBT and Sunset meeting. Any safety non-compliance at site, bring immediate attention to Project Management team. Ensure LTI free site during project phase.

We're enhancing the way we live and work by intelligently connecting energy systems, buildings and industries!! Smart infrastructure from Siemens makes the world a more connected and caring place – where resources are valued, where impact on the world is considered, where sustainable energy is delivered reliably and efficiently. It provides the flexible infrastructure to allow society to evolve and respond to changing conditions. Technology and the ingenuity of people come together to be at one with our environments and to care for our world. We do this from the macro to the micro level, from physical products, components and systems to connected, cloud-based digital offerings and services. Siemens offers a broad portfolio of grid control and automation; low- and medium-voltage power distribution, switching and control; and building automation, fire safety and security, HVAC control and energy solutions Become part of our Digitalization & Sustainability journey within the Service Business of SI Buildings in Siemens Smart Infrastructure. At SI Buildings we are on a mission to make our Customer's Buildings Safer, more Sustainable and Perfect Places to live and work in. Delivering Digital Solutions to our Customers is an essential part of that mission and forms the basis of the work we do at the SI B Digital Service Center. We are looking for a Performance Engineer to join the SI B Global Digital Service Center. A Performance Engineer understands the customer requirements, selects the right offerings, configures the offerings, establishes the data connection and collection mechanisms and ensures that the Solution delivers on the expected Performance KPI envisaged by the customer. As part of the Global DSC, the role will provide the opportunity to deliver Digital Service Offerings across APAC and indeed across the globe. This role is based in Kalwa, where you’ll get the chance to work with teams impacting entire cities, countries – and the shape of things to come. Make your mark in our exciting world of Siemens We’re Siemens. A collection of over 379,000 minds building the future, one day at a time in over 200 countries. We're dedicated to equality and we welcome applications that reflect the diversity of the communities we work in across Gender, LGBTQ+, Abilities & Ethnicity. All employment decisions at Siemens are based on qualifications, merit and business need. Bring your curiosity and imagination, and help us shape tomorrow. Find out more about Smart Infrastructure at

Roles and Responsibilities Job Responsibilities: Preparing Reconciliation of steel & Concrete. Preparing Bills according to BOQ. Preparing Bar Bending Schedule (BBS) of different Building Elements. Estimating quantities for Enabling works. Preparing Measurement sheets of Concrete and shuttering to be claimed in Bill. Preparing Measurement sheets of other materials which are used in special places / Situations like Measurement of Thermacol at expansion joints etc. Calculating exact quantities of Concrete & Steel to eliminate wastage. Preparing Joint Measurement Reports (JMR) with PMC, Client & Subcontractor. Preparing Daily Progress Report, Weekly Progress Report & Monthly Progress Report with respect to BOQ If interested please share CVs on shital.nagrale@shapoorji.com Eligibility Criteria: 1. Full time BE/Diploma Civil. 2. 8+ years of experience. 3. Experience from core construction companies (Residential/Commercial Building Project) is required.

Overseeing shuttering carpenters and helpers, ensuring proper installation and dismantling of formwork systems. Organising shuttering activities to meet project timelines, coordinating with engineers and other construction teams

S No. Details Description 1 JD# 2 Domain Customer Service 3 Category Voice 4 Level 1A Associate level 5 Educational Qualification Graduate / HSC 6 Experience Worked in service Industry Experience of 6 months and above desirable. Experience in call center will be an advantage. 7 Age 8 Communication Skill required Voice Clarity Accent Neutrality Fluency in English Grammar 9 Ability Skill Required (Tech test, Keyboard navigation, Aptitude test, Other domain specific tests) Knowledge of basic computer operations Willingness to rotate shifts, as needed Courteous with strong customer service orientation. Dependable with attention to detail. Good listening and speaking skills. Willingness to learn. Good sales skills. 10 Client mandated test (Contractual) Reference Check (PI) Culture Fitment Check (PI) Stability Check (PI) Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLAs defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks Mandatory Skills: Provider Inbound.

The engineer should have experience and complete knowledge of civil site engineer and should have experience in survey, level, work execution and supervision, work measurement, bill making and checking, etc. Required Candidate profile To Apply- Contact on- 9216686490 Share your CV - info@frizoindia.com

UMR S No. Details Description 1 JD# 2 Domain Customer Service 3 Category Voice 4 Level 1A Associate level 5 Educational Qualification Graduate / HSC 6 Experience Worked in service Industry Experience of 6 months and above desirable. Experience in call center will be an advantage. 7 Age 8 Communication Skill required Voice Clarity Accent Neutrality Fluency in English Grammar 9 Ability Skill Required (Tech test, Keyboard navigation, Aptitude test, Other domain specific tests) Knowledge of basic computer operations Willingness to rotate shifts, as needed Courteous with strong customer service orientation. Dependable with attention to detail. Good listening and speaking skills. Willingness to learn. Good sales skills. 10 Client mandated test (Contractual) Reference Check (PI) Culture Fitment Check (PI) Stability Check (PI) Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLAs defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks Mandatory Skills: Provider Inbound.

Responsibilities: * Lead Mivan, shuttering & finishing projects for high rise buildings on site execution * Collaborate with cross-functional teams for project delivery * Ensure quality control throughout construction process