Posted:1 week ago|
Platform:
On-site
Full Time
1. Opening & Day Start
Report on time in uniform and attend morning briefing.
Ensure the display area and two-wheelers are clean and presentable.
Check availability of brochures, price lists, and test ride vehicles.
Review the sales target and pending enquiries for follow-up.
2. Customer Handling
Greet walk-in customers and understand their requirements.
Explain features, variants, and benefits of TVS two-wheelers.
Suggest suitable models based on customer budget and need.
Offer test rides and accompany the customer if required.
3. Product Presentation & Quotation
Provide product brochures and model comparisons.
Explain finance, exchange, and insurance options.
Prepare and share price quotations including offers and accessories.
4. Follow-up with Enquiries
Call and message prospects from the enquiry register or DMS.
Send personalized follow-ups via WhatsApp or SMS.
Convert hot and warm leads into bookings.
5. Booking & Documentation
Fill up booking forms and collect ID/address proof.
Coordinate with the finance and insurance team for approvals.
Assist the customer in selecting color, accessories, and delivery date.
6. Coordination with Other Departments
Coordinate with stock incharge for vehicle availability.
Follow up with the service team for PDI (Pre-Delivery Inspection).
Work with RTO executive for registration process updates.
7. Vehicle Delivery Process
Prepare vehicle delivery file and get required signatures.
Ensure vehicle is cleaned and inspected before delivery.
Brief customer on vehicle usage, service schedule, and warranty.
Take feedback and photos during delivery.
8. Daily Reporting
Update customer interactions and sales in the DMS.
Job Type: Full-time
Pay: ₹15,000.00 - ₹20,000.00 per month
Benefits:
Schedule:
Supplemental Pay:
Experience:
Work Location: In person
AISWARYA WHEELS
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