Hi Job Seekers!!! Greeting from ShiningstarsITPL!!! Job Opening: Academic Counsellor Sales Executive Role Location: MG Road (Walk-in or Virtual Options Available) Employment Type: Full Time, Permanent Industry Type: Education / EdTech / Sales Functional Area: Sales, Retail & Business Development Role Category: BD / Pre-Sales / Field Sales Job Description: ShiningstarsITPL is hiring enthusiastic and goal-driven Academic Counsellors (Sales Executives) to join our high-performance team. If you’re passionate about helping students and making an impact in the education domain, this is the right place for you! Key Responsibilities: Identify and pursue new business opportunities in the education sector Build and manage strong client relationships to ensure repeat business Meet or exceed monthly sales targets Deliver exceptional customer experience through regular follow-ups and support Stay informed about industry trends and competitors Requirements: Age: Below 32 years Education: Graduation is mandatory Experience: Minimum 6 months in any sales domain , OR MBA freshers (2024 pass-outs) from any stream (Sales/Marketing preferred) Languages: Excellent English and Hindi communication (V5 level mandatory) Preferred: Candidates with EdTech experience Compensation: 4.5 LPA to 6 LPA (Based on communication level & experience) Unlimited Incentives – Performance-based Interview & Joining Details: Walk-in & Virtual Interview Options Available Joining every Monday Contact Details to Apply: Kaynat: +91 8957778258 Vahida: +91 9956739953 Send your resume on WhatsApp or text us – we’ll reach out shortly! Key Skills: Academic Counselling, Sales, EdTech Sales, Inside Sales, B2C Sales, Student Counselling, Lead Conversion, Business Development, Hindi & English Communication (V5) Tags: #SalesJobs #AcademicCounsellor #EducationJobs #EdTechHiring #FreshersJobs #MBAPassouts #CareerCounsellor #JoinNow #IncentiveJobs #WalkinInterview #InsideSales #CustomerEngagement Thanks & Regards Kaynat Khan HR Executive ShiningstarsITPL

Hiring for International & Domestic BPO | Gurugram Location Job Openings: We are hiring for multiple voice process roles in Gurugram both International and Domestic BPO. Salary: 1,00,000 – 3,00,000 per annum Shifts: Rotational Shifts (24/7 support environment) Location: Gurugram (Work from Office) Qualification: UG Freshers & Experienced candidates welcome Requirements: Good command over English communication Willingness to work in rotational shifts Immediate joiners preferred Contact HR Aradhna: 8209505273

MEGA JOB OPPORTUNITY: CUSTOMER SUPPORT EXECUTIVE ( CHAT PROCESS) Greetings from Shining Stars ITPL! Were expanding our team and looking for enthusiastic individuals to join us as Customer Support Executives (chat process) Position Details: Role: Customer Support Executive Location: Noida Process: Chat Support (Non-Voice) Work Mode: On-site (In-Office) Compensation: Fresher: 19k CTC + 2,700 Bonus Experienced: 23k CTC + 2,700 Bonus Working days:- 5.5 Key Responsibilities: Handle customer queries via chat in a timely and professional manner. Promote company products/services with a customer-centric approach. Resolve customer issues to ensure satisfaction and retention. Build long-term relationships with clients through exceptional support Work closely with the sales team to support lead conversion Maintain accurate records of all customer interactions How to Apply: Interested candidates can share their updated resume via WhatsApp at 6393136499 (Aleesha) or contact directly for further details. Were excited to connect with motivated individuals ready to grow and shine with us! Warm regards, Aleesha Rahman HR Executive 6393136499 Shining Stars ITPL #ChatSupport #NoidaJobs #CustomerSupport #BPOJobs #NonVoiceProcess #HiringNow #ShiningStarsITPL

HELLO JOB SEEKERS!! GREETINGS FROM SHININGSTARS!! ANY UNDERGRADUATE/GRADUATE/FRESHER/EXPERIENCED ALL CAN APPLY. We are hiring for the post of Chat support executive for Noida location whoever wants to start there career in the BPO sector can apply. PROFILE- CUSTOMER SERVICE|| DOMESTIC AND INTERNATIONAL PROCESS PROCESS- VOICE/ NON VOICE LOCATION- NOIDA SECTOR- 60, 62, 63, 127 ROLES AND RESPONSIBILITIES- *Resolving customer issues brought to your attention. *Ensuring customer satisfaction by listening to them and solving their problems. *Performing quality assurance surveys with customers. *Interacting with customers to determine whether they have a desirable and shareable experience. *Possessing the knowledge and ability to improve customer service experience of the customers. ELIGIBILITY- *Undergraduate/Graduate any can apply. *Freshers and experienced candidates both are welcome to apply! *Communication Skills: Brilliant presentation and strong verbal/written skills. *Must be comfortable with Work From Office. SALARY AND OTHER BENEFITS Fresher - upto 20k CTC Experienced - upto 30k CTC Quaterly bonus 3000 One way cab in the odd hours INTERVIEW MODE-WALK-IN INTERVIEW You can give me a call or can share your resume on this Number 7652025525 Regards, KULDEEP Singh (HR Executive) ShiningStarsITPL

HELLO JOB SEEKERS GREETING'S FROM SHININGSTARS ITPL HUGE OPENING'S FOR CHAT PROCESS SO ANYBODY WHO IS LOOKING TO START THEIR CAREER IN CUSTOMER SERVICE OR LOOKING FOR CHANGE CAN APPLY LOCATION- NOIDA PROFILE- CUSTOMER SERVICE Roles And Responsibilities- 1. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. 2. Overseeing the customer service process. 3. Resolving customer complaints brought to your attention. 4. Establishing a positive rapport with all clients and customers in person. 5. Handling customer concerns and complaints in a timely manner. Required Candidate profile- 1. Freshers/Experience all are eligible. 2. Undergrads/Grads all can apply. 3. Must be comfortable with WORK FROM OFFICE. 4. Must be comfortable with English SALARY- UPTO 25K WORKING DAYS- 5.5 ONE SIDE CABS IN ODD HOURS INTERVIEW ROUNDS- HR,OPS AND CLIENT WORK LOCATION- NOIDA SECTOR 62/63 #####INTERESTED CANDIDATES CAN APPLY THROUGH THIS POST OR CAN CONTACT ON BELOW MENTIONED NUMBER- ######## PALAK TIWARI-8957243996 #noidajobs #ecommerceprocess #fixedshifts #dayshifts #customerservice #jobsinnoida #customersupport #telecalling #noida #customercare #upselling #fixedsalary #bpojobs #chatprocess #voiceprocess #noidajobs #domesticcalling #inboundprocess #queryresolution #customercomplaints #ecommerceprocess ,

BPO & Sales Jobs Noida (Sectors 62, 63 & 127) | Freshers Welcome! Location: Noida Sec 62, 63 & 127 Roles: BPO, Sales, Lead Generation Salary: 1.0 2.5 LPA Eligibility: 12th Pass/UG/Graduates | Freshers & Experienced Skills: Excellent English Communication Required Shifts: Day & Rotational Shifts Available Contact HR Aradhna: 8209505273

Position: International BPO Travel Process Executive Location: Sector 18, Udyog Vihar, Gurugram, Haryana Salary Range: 1.2 LPA to 3 LPA + Incentives Contact: HR Aradhna 8209505273

Hello Job seekers, Greetings from ShiningStars ITPL Huge Openings for India's Biggest ED-Teach Company at Noida location. Graduate with 6 months experience in Sales can apply. Salary: 3 lpa - 6.5 lpa ( Depending upon skill set and last drawn) Note : Male and Female both are eligible for this role. Roles And Responsibilities: Counselling students and guide them about the different Ug and Pg courses offered. Counselling through Data Calling, online chat server. Advise students on specific degree program & admission procedures. Collect the feedback from the participants & consolidate the same. Converting leads to admission. Handling customer inquiries and provide resolutions over calls. Required Candidate profile : Willing to do work from office. Candidates with good communication skills are preferred. Male and female both can apply. Interested candidates can apply on this post or get in touch with me on below mentioned number Vanshika Jaiswal - 7275337755 Thanks & Regards, Vanshika Jaiswal HR Executive Shiningstars ITPL

HELLO JOB SEEKERS GREETING'S FROM SHININGSTARS ITPL HUGE OPENING'S FOR CUSTOMER SERVICE SO ANYBODY WHO IS LOOKING TO START THEIR CAREER IN CUSTOMER SERVICE OR LOOKING FOR CHANGE CAN APPLY LOCATION- BANGALORE PROFILE- CUSTOMER SERVICE PROCESS- VOICE PROCESS NOTE :GRADUATE FRESHERS & 6 MONTHS EXPERIENCE CANDIDATES IN BPO CAN APPLY Roles And Responsibilities- 1. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. 2. Overseeing the customer service process. 3. Resolving customer complaints brought to your attention. 4. Handling customer concerns and complaints in a timely manner. Required Candidate profile- 1. Fresher candidates are eligible. 2. Graduation is mandatory. 3. Must be comfortable with WORK FROM OFFICE. 4. EXCELLENT COMMUNICATION IS REQUIRED. SALARY- 20K - 25k CTC WORKING DAYS- 6 DAY SHIFT FOR FEMALE AND ROATIONAL SHIFTS FOR BOYS QUARTELY B0NUS - 4065 INCENTIVES - 4K-8K PER MONTH INTERVIEW MODE- WALK IN INTERVIEW ROUNDS- HR ,OPS AND CLIENT ROUND INTERESTED CANDIDATES CAN APPLY THROUGH THIS POST OR CAN CONTACT ON BELOW MENTIONED NUMBER : VANSHIKA JAISWAL - 7275337755

GREETING FROM SHINING STAR Job Summary : We are hiring dynamic professionals for a blended process. This is a fully work from office job requiring excellent command over English.Candidates will handle customers and must be comfortable with rotational shifts. Role & responsibilities : *Handling customer inquiries and provide resolutions via chat and voice . *Ensure adherence to process guidelines and compliance. *Maintain professionalism and accuracy during customer interactions. *Listen actively to customer needs ,concerns,and feedback , and respond appropriately. Requirements: *Fresher/Experience candidates are eligible. *Graduates/Undergraduate can apply. *Good communication skills. *Willing to work in rotational shifts. *Experience candidates must have experience papers otherwise treated as freshers. Location: Kolkata SALARY - Upto 20 ctc Working Days - 6 Perks and benefits : *Rotational Shifts *Quartely Bonus - 2400 *Candidates will be receiving incentives. *One side cab in odd hours. Interested candidates drop your resume on this number - 7275337755 (HR Vanshika) Regards, Vanshika Jaiswal HR Executive

Now Hiring: Customer Support Executives Gurgaon (Work from Office) Hey Job Seekers! Looking to build your career in customer support? We have multiple openings for voice, semi-voice, and chat process roles in Gurgaon. Freshers and experienced professionals are welcome! Location: Gurgaon Work Mode: On-site (Work from Office) Shift: Rotational | 6 Days Working Cab: One-side cab for specific shifts (varies by process) Responsibilities: Handle inbound/outbound calls or chat support Address customer queries with accuracy and professionalism Maintain call/chat logs and follow up when required Ensure adherence to process and quality standards Eligibility Criteria: Freshers and experienced (0-3 years in BPO/customer service) Minimum Qualification: Undergraduate/Graduate Strong communication in English and Hindi Comfortable with rotational shifts and 6-day workweeks Age: Up to 30 years Salary Details: International Process: UG with experience or Grad freshers: 21K CTC Chat Process: Up to 24K CTC (Cab depending on process) Domestic Process: Freshers: 15K20K CTC. Experienced: Up to 25K CTC. Cab in odd hours (as per company policy). To Apply: Send your resume via WhatsApp to 9696714723 (Homa) Missed call? Just drop a message and well get back to you! Stay Updated with Future Openings: WhatsApp Channel: https://whatsapp.com/channel/0029VaLXmHBEKyZFIm6giY0G LinkedIn: linkedin.com/in/homafaijani #CustomerSupportJobs #GurgaonHiring #BPOJobs #InternationalProcess #DomesticProcess #WorkFromOffice #RotationalShifts #FreshersWelcome #ApplyNow #ShiningStarsRecruitment #VoiceProcess #ChatSupport #WalkInInterview

Hi Jobseeker, Greeting from ShiningStars! We are hiring for Multinational BPO at Bengaluru. Process - Voice Process Graduation is Mandatory! Candidate should be fluent in English and Hindi Salary - upto 3 LPA plus Quarterly Bonus Key Responsibilities: Handle inbound and outbound customer calls/emails/chat inquiries in a professional manner. Collaborate with internal teams to resolve escalated or complex issues. Maintain a positive and professional tone when communicating with customers. Follow established protocols and guidelines for customer support procedures. Continuously improve product knowledge to assist customers effectively. Required Qualifications and Skills: Any Graduate . Excellent verbal and written communication skills in English. Strong problem-solving abilities with a customer-centric mindset. Flexibility to work in different shifts. Interested candidates can apply or contact on 8881331031 (Nandini) Regards Nandini 8881331031 HR Executive Shiningstars ITPL

Hello Job Seekers! Greeting from Shining Stars ITPL! New Opportunities are available hurry up! Location -Gurgaon Customer Service Executive Working -6 days Rotational shift Salary- Up to 3 LPA Roles and Responsibilities Handle customer queries via phone calls, emails, or chats to resolve their concerns in a timely and professional manner. Provide accurate information on products/services offered by the company to meet customer needs. Identify opportunities to upsell/cross-sell relevant products/services based on customer requirements. Maintain records of all interactions with customers using CRM software for future reference. Escalate complex issues to senior team members or supervisors when necessary. Desired Candidate Profile 0-4 years of experience in BPO/Call Centre environment handling international voice process (inbound/outbound calling). Excellent communication skills with strong interpersonal skills for effective client relationship management. Proficiency in solving queries efficiently through convincing power and pressure handling abilities. Ready to take your career to new heights? Apply Now! For more details contact Monika(7266822602), Ishita (8795927714), Isha (7357344595) between 10am to 7pm. Thanks and Regards, Monika Singh 7266822602 HR Executive Shining Stars ITPL

HI Applicants !! GREETINGS FROM SHINING STARS ITPL !!! APPLY HERE TO SHAPE YOUR CAREER IN TRAVEL DOMAIN BPO INDUSTRY !!! Profile - Travel Advisor Process -International Voice & Backend Qualification - Graduate OR UG With 6 months Travel Process Experience Candidates are eligible to apply. Must Be Carry Good English Communication Skills & GDS Software knowledge. Salary Structure Fresher -upto 25Kctc + Monthly Bonus + Retention Bonus Experience- max upto 40Kctc +Monthly Bonus + Retention Bonus ( Salary can be vary depends on experience & communication skills.) Note -GDS Knowledge & Travel Process Experience is mandatory to apply. PREFERED CANDIDATE 6 month of experience in the travel domain with strong GDS knowledge. Candidate must be fluent in english communication skills. Graduate or undergraduate with six months travel process experience can preferred. Candidate must be versatile & ready to work in rotational shift. Candidate must be immediate joiner. Candidate must be ready for walkin interview . Both Side Cab is available for Gurgaon location & five days of working. Worked on Travel Software is mandatory & Proficiency in at least one GDS system (Amadeus, Sabre, Galileo, etc.). Perks & Benefits Competitive Salary Medical & PF Benefits Monthly Bonus & Retention Bonus Cab Facilities How to Apply:Interested candidates can send their updated resume or call to Ashish - 6388849191 Note - IN CASE CALL WILL BE MISSED OR NOT RECEIVED SO DO SHARE RESUME ON WHATSAPP NUMBER - 6388849191( ASHISH)

Hello Folks, Greetings From ShiningStars ITPL We are seeking a highly motivated and experienced Team Leader to oversee an Ecommerce Process team. As a Team Leader, you will be responsible for leading and guiding a team of BPO professionals who provide crucial support for ecommerce clients. Your primary focus will be to ensure the efficient and effective delivery of services, maintain high levels of customer satisfaction, and drive team performance to meet and exceed targets. Location: LUCKNOW CTC: Max. 4 LPA Requirements: Minimum 3 years of experience in a BPO including 1 year as Team Leader on Paper with a specialization on ecommerce processes. Proven experience in a team leadership role, demonstrating the ability to motivate and guide a team to achieve targets. Strong understanding of ecommerce operations, including order processing, customer service, and related processes. Excellent communication skills, both verbal and written, with the ability to interact effectively with team members and clients. Strong analytical and problem-solving skills, with the ability to identify issues and implement effective solutions. Ability to work in a fast-paced and dynamic environment, managing multiple priorities effectively. Strong organizational and time management skills. A customer-centric approach with a focus on delivering high-quality service. Responsibilities: Lead and supervise a team of ecommerce process associates, providing guidance, coaching, and support to ensure optimal performance. Monitor team performance metrics (e.g., quality, efficiency, customer satisfaction) and implement strategies for continuous improvement. Manage daily operations of the team, including workflow management, task delegation, and ensuring adherence to processes and procedures. Serve as a point of escalation for complex issues and provide timely and effective resolutions. Conduct regular team meetings to communicate updates, share best practices, and address any challenges. Identify training needs within the team and collaborate with the training department to facilitate development opportunities. Conduct performance evaluations and provide constructive feedback to team members to foster growth and development. Ensure compliance with client-specific requirements and quality standards. Analyze performance data to identify trends and areas for improvement, and implement action plans accordingly. Foster a positive and collaborative team environment, promoting engagement and motivation. Collaborate with other departments to ensure seamless service delivery and resolve cross-functional issues. Assist in the recruitment and onboarding of new team members. Prepare and present regular reports on team performance and key metrics to management. Feel free to connect over call or share your resume on WhatsApp @ 9569433682 (Indrajeet) to get your interview aligned. Please share this job with your friends/colleagues/any job seeker, so that you can be a helping hand for someone who is/are looking for a job or job change. For more job updates or any job-related query, you can join my WhatsApp group as well, link given: https://rb.gy/elrvxh #bpo #jobs #employment #vacancy #hiring #lucknow #uttarpradesh #ecommerce #jobsearch #naukri #expereince #corporate #companyjobs #mnc

Hey Jobseekers!!! Job Title: Customer Service Representative Location: Lucknow Salary: 1.5 LPA - 2.75 LPA Experience: Fresher Job Description: We are looking for enthusiastic and motivated individuals to join our team as Customer Service Representatives . This is an excellent opportunity for freshers who have strong communication skills and a passion for providing excellent customer support. The role involves assisting customers and resolving their queries in a professional and timely manner. Key Responsibilities: Customer Support: Provide accurate, valid, and complete information by using the right methods/tools. Issue Resolution: Handle customer complaints, provide appropriate solutions, and follow up to ensure the resolution is effective. Communication: Communicate effectively with customers via phone, email, and chat, ensuring a positive experience. Documentation: Maintain records of customer interactions, transactions, and feedback accurately. Skills and Qualifications: Communication Skills: Excellent verbal and written communication skills. Problem-Solving: Ability to think critically and resolve customer queries efficiently. Freshers Welcome: No prior experience required; training will be provided. Customer-Focused: A positive attitude with a passion for customer satisfaction. Technical Skills: Basic computer knowledge (MS Office, Email, Internet). Team Player: Ability to work well within a team environment. Requirement: Any UG /Graduate/fresher/experience can apply. Fresher or 0-1 year of experience in customer service or related roles. Benefits: Comprehensive training to help you succeed in your role. Opportunities for professional development and internal promotions. Rotational shift 6 day working and 1 day off Interested candidates can apply by sending their resume/contacting to Nidhi 6388237997. #lucknow #fresher #csa #UG #voice #communicationskills

Hello Jobseekers, Greetings from Shiningstars ITPL! We are hiring for an enthusiastic candidate to join our team as a "Customer Service Executive" Job Details: - Job profile: Customer Service Executive - Location: Noida, Gurugram - Salary: Up to 25,000K CTC/ 24,500 IN HAND (Voice Process) : Up to 23,000 CTC/ 18,000 IN HAND (Non Voice Process) - Eligibility: Fresher, Experience - Qualification: Any Graduate/Undergraduate - Working days: 6 Days Working - Shift: Day Shifts/ Rotational Shifts - Need a candidate with excellent communication skills Responsibilities: 1. Handling calls and chat related to queries of customer. 2. Coordinating with team members and work accordingly to achieve mutual goals. 3. Provide excellent service to irritated customer. 4. Address customer complaints and concerns in a professional manner. Interested candidates can make a call on the number given below: Fehmina: 9026050432 HR Executive

Hello Job Seekers, Greetings from shining stars ITPL We are hiring enthusiastic and customer-focused professionals who can handle voice-based customers interactions with efficiency and empathy. LOCATION- LUCKNOW Package- 1.25-2.25LPA Role & responsibilities Candidate should understand and resolve customer queries. Candidate should maintain accurate customer records. Candidate must follow communication guidelines and company protocols. Candidate should deliver excellent customer experience at every interaction. Preferred candidate profile Any Undergraduate or above can apply. Freshers are welcome. Perks and Benefits Competitive salary + performance incentives Paid training and onboarding support Opportunities for internal growth and promotions Fun, inclusive work environment INTERSTED CANDIDATE CAN APPLY NISHEE- 9214101672 #hiring #job opportunities #fresher job #first job #customer care #campus to corporate #bpo jobs # support jobs #work with us.

Hello Job Seekers! Greeting from Shining Stars ITPL! New Opportunities are available hurry up! ||We are hiring for Gurgaon location for International Blended process|| Any graduate Who has minimum 1 year of experience in GDS or Amadeus with excellent knowledge about International Voice process can easily apply Location -Gurgaon International Voice Process Working -5 days Rotational shift-24*7 Salary-3.25 LPA Roles and Responsibilities Handle international customer queries via phone calls, emails, or chats with a focus on providing excellent customer service. Resolve customer complaints and concerns in a timely and professional manner. Utilize Amadeus system to process travel bookings, cancellations, and modifications efficiently. Collaborate with internal teams to resolve complex issues related to flight schedules, baggage claims, and other travel-related matters. Maintain accurate records of all interactions with customers using CRM software. Desired Candidate Profile 1-5 years of experience in an International BPO environment handling CBSE/ICSE/GDS/Semi Voice processes. Excellent communication skills for effective customer handling over phone calls, emails, or chats. Proficiency in using Amadeus system for booking flights and managing travel itineraries. Ability to work rotational shifts including night shifts (NDC Chat). Strong problem-solving skills to resolve customer queries promptly. Ready to take your career to new heights? Apply Now! For more details contact Monika(7266822602), or whatsapp your resume between 10am to 7pm. Thanks and Regards, Monika Singh 7266822602 HR Executive Shining Stars ITPL

Role & responsibilities Should have experience in Anti Money Laundering & Transaction Monitoring Should have experience in CDD, EDD, Sanction Screening, PEP preferred Preferred candidate profile Should have atleast 1 yr experience in Anti Money Laundering & Transaction Monitoring Should have excellent communication skills Open to work in Night Shift Perks Cabs provided (Within 20 kms radius) CTC - Upto 5.50 l p.a.(Depends on last CTC) For details contact - Poonam -6305496620