Shift Manager

Printo Document Services

2 - 6 years

2 - 4 Lacs

Bengaluru

Posted:2 days ago| Platform:

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Skills Required

Customer Interaction Team Leadership business development Customer Management sales

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Title:

Location:

Department

Reports To:

We have opening in our Printo retail store based out of Bel road and white

Job Summary:

The Shift Manager is responsible for overseeing daily operations, ensuring smooth workflow, maintaining quality standards, and managing staff performance during their shift. The role requires leadership, problem-solving skills, and the ability to handle customer interactions while meeting operational targets.

Key Responsibilities:

Supervise and coordinate shift activities to ensure smooth store operations.
Monitor and manage staff performance, assign tasks, and provide training as needed.
Ensure adherence to company policies, safety guidelines, and operational standards.
Oversee production, inventory, and quality control processes.
Handle customer queries, escalations, and ensure excellent service.
Track shift performance, generate reports, and communicate with management.
Maintain discipline, resolve conflicts, and promote a positive work environment.
Ensure all statutory and compliance requirements are met.
Optimize workforce efficiency and reduce operational costs.

Requirements:

Bachelors degree or relevant experience in retail.
2-5 years in a supervisory role, preferably in a production or retail environment.
Strong leadership, problem-solving, and decision-making skills.
Ability to handle pressure and multitask in a fast-paced environment.
Knowledge of inventory management and quality control is a plus.
Proficiency in MS Office and familiarity with ERP systems is an advantage.
Willingness to work in shifts, including weekends and holidays if required.

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