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10.0 years

0 Lacs

Pune/Pimpri-Chinchwad Area

On-site

Title/Position: Control-M Managed File Transfer Enterprise (MFTE) Specialist / Engineer Job Location: Pune / Gurgaon Employment Type: Full Time Shift Timings: UK shift Key Responsibilities: Managed File Transfer Expertise: Rigorously worked on Managing and configuring Control-M MFTE for various file transfer protocols (SFTP, FTP, AS2, etc.). Design, implement, and optimize MFT workflows and job flows within Control-M. Troubleshoot and resolve issues related to file transfer failures, security breaches, and performance bottlenecks. Manage user access and permissions for MFTE. Thorough understanding of Control-M AAPI. Worked extensively on Control-M Automation API would be a plus. Automation and Scripting: Develop and maintain automation scripts (Shell, Python, etc.) to streamline MFT processes and reduce manual intervention. Integrate MFT workflows with other systems and applications using APIs and scripting. Security and Compliance: Implement and maintain security measures for MFT, including encryption (PGP, GPG), access control, and audit logging. Configuring the PGP, GPG for Encryption and Decryptions. Configuring password less Fingerprint Authentication. Ensure compliance with industry regulations and internal security policies. Required Skills and Qualifications: 10+ years of experience in Control-M B2B MFTE with a strong focus on Managed File Transfer. Deep understanding of Control-M architecture and functionality, especially MFTE. Clarity of all the ports(inbound & outbound) at infrastructure level for B2B MFTE. Extensive experience with various file transfer protocols (SFTP, FTP, AS2, etc.) Strong scripting skills (Shell, Python, PowerShell, etc.). Experience with APIs and integrations. (Mandatory) Proficiency in troubleshooting and problem resolution. Understanding of security concepts and best practices. Experience with automation and orchestration tools. Excellent communication, interpersonal, and documentation skills. Ability to work independently and as part of a team. Company Profile : Stratacent is a Global IT Consulting and Services firm, headquartered in Jersey City, NJ, with global delivery centres in Pune and Gurugram plus offices in USA, London, Canada and South Africa. We are a leading IT services provider focusing in Financial Services, Insurance, Healthcare and Life Sciences. We help our customers in their transformation journey and provides services around Information Security, Cloud Services, Data and AI, Automation, Application Development and IT Operations. URL - http://stratacent.com Stratacent India Private Limited is an equal opportunity employer and will not discriminate against any employee or applicant for employment on the basis of race, color, creed, religion, age, sex, national origin, ancestry, handicap, or any other factor protected by law. Show more Show less

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4.0 years

0 Lacs

New Delhi, Delhi, India

On-site

Job Description AgileEngine is one of the Inc. 5000 fastest-growing companies in the US and a top-3 ranked dev shop according to Clutch. We create award-winning custom software solutions that help companies across 15+ industries change the lives of millions. If you like a challenging environment where you’re working with the best and are encouraged to learn and experiment every day, there’s no better place - guaranteed! :) What You Will Do Assist with the setup and troubleshooting of VPN tunnels, SFTP endpoints, and basic AWS networking components; Support EHR customer integrations, including connectivity setup, tunnel monitoring, and basic documentation; Monitor and respond to incidents, participating in scheduled on-call rotations; Support infrastructure operations in AWS using Terraform, GitLab, and Docker/Kubernetes; Assist in CI/CD pipeline execution and infrastructure deployments; Collaborate with global team members and follow documented operational procedures; Adhere to HIPAA, GDPR, and internal security compliance standards. MUST HAVES 2–4 years of experience in DevOps, SRE, IT infrastructure, or system administration roles; Working knowledge of AWS networking, VPNs (IPsec), VPCs, routing, and security groups; Basic experience with SFTP configuration and troubleshooting connectivity issues; Ability to follow structured procedures and respond effectively to alerts and incidents; Familiarity with Terraform, GitLab, Docker, and/or Kubernetes; Comfortable working in a distributed team and communicating technical issues clearly; Awareness of security and compliance standards (HIPAA, GDPR preferred); Upper-Intermediate English level. NICE TO HAVES Exposure to EHR systems like Mirth or IRIS; Experience supporting external enterprise clients or customer IT teams; Background in healthcare or other regulated environments; Basic scripting for automation and troubleshooting (e.g., Bash, Python). The Benefits Of Joining Us Professional growth: Accelerate your professional journey with mentorship, TechTalks, and personalized growth roadmaps. Competitive compensation: We match your ever-growing skills, talent, and contributions with competitive USD-based compensation and budgets for education, fitness, and team activities. A selection of exciting projects: Join projects with modern solutions development and top-tier clients that include Fortune 500 enterprises and leading product brands. Flextime: Tailor your schedule for an optimal work-life balance, by having the options of working from home and going to the office – whatever makes you the happiest and most productive. Your application doesn't end here! To unlock the next steps, check your email and complete your registration on our Applicant Site . The incomplete registration results in the termination of your process. Requirements 2–4 years of experience in DevOps, SRE, IT infrastructure, or system administration roles; Working knowledge of AWS networking, VPNs (IPsec), VPCs, routing, and security groups; Basic experience with SFTP configuration and troubleshooting connectivity issues; Ability to follow structured procedures and respond effectively to alerts and incidents; Familiarity with Terraform, GitLab, Docker, and/or Kubernetes; Comfortable working in a distributed team and communicating technical issues clearly; Awareness of security and compliance standards (HIPAA, GDPR preferred); Upper-Intermediate English level. Show more Show less

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4.0 - 8.0 years

5 - 9 Lacs

Gurugram

Work from Office

OrangeMantra is looking for SAP PI/PO Consultant to join our dynamic team and embark on a rewarding career journey Gather and analyze business requirements for SAP PI/PO implementation, collaborating with stakeholders to understand integration needs Design, configure, and develop integration scenarios using SAP PI/PO tools, ensuring seamless communication between disparate systems and applications Collaborate with cross-functional teams to integrate SAP PI/PO with various SAP and non-SAP systems, enabling smooth data exchange and process orchestration Develop and maintain integration mappings, message mappings, interfaces, and adapters within the SAP PI/PO landscape Conduct system testing, user training, and documentation of SAP PI/PO configurations and processes Perform system enhancements, upgrades, and patches to optimize and maintain SAP PI/PO solution performance Troubleshoot and resolve issues related to message processing, interface errors, and integration failures within the SAP PI/PO environment Provide guidance, support, and training to end-users or junior consultants on SAP PI/PO functionalities and best practices

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6.0 - 8.0 years

8 - 12 Lacs

Gurugram

Work from Office

AHEAD is searching for an Application Support Analyst to be a part of our Managed Services team.Candidates are eager to learn, customer focused, an effective communicator, self-initiating and can perform most tasks without direct oversight. Key Responsibilities: Support 3rd party applications and some home-grown applications Detailed log analysis Perform root cause analysis for issues / provide workarounds to ensure business continuity Create and document application & infrastructure requirements by working with those involved in the development of IT enhancements and changes, including Business Systems staff, developers, business stakeholders, and outside consultants as needed Be able to provide detailed ticket notes Interface with a broad range of customer departments for planning of changes and triaging application issues Interface with 3rd party clients when working on application issues and report delivery Qualifications/ Technology Experience: Minimum of 6-8 years of help desk support experience Min 8 years of experience in application support for ex. (SFTP, Mulesoft, MoveIT, FinOPS etc.) Well versed with APIs. Experience with ticketing systems and change management required General Window Desktop/Windows Server support experience required Familiarity with Microsoft SQL would be considered a plus Well versed with SFTP concept. Familiarity with MoveIT, configuration and Automation considered a plus Familiarity with Tanium considered a plus Experience with performance monitoring tools LogicMonitor, SolarWinds, Elastic, etc. A college degree or equivalent in Information Systems or related field. Unique education, specialized experience, skills, knowledge, training, or certification may be substituted for education. Managed Services or Consulting experience is a plus Qualifications: Soft Skills Technical troubleshooting and problem-solving capabilities. Approach projects and problems with a security first mindset. Superior customer service and training skills, Strong sense of urgency, ability to set priorities Ability to work without direct supervision. Organized and able to shift tasks as priorities evolve. Team-oriented collaborator willing to share knowledge and experience. Solid communicator with the ability to provide professional documentation. Excellent written and verbal interpersonal skills and ability to build and maintain collaborative and positive working relationships at all levels Skilled in achieving results in a customer centric environment

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8.0 - 12.0 years

13 - 20 Lacs

Pune

Work from Office

Key Responsibilities: OSI PI System Development: Design, configure, and implement OSI PI System solutions, including PI Asset Framework (AF), PI Data Archive, PI Vision, and PI Integrators. Asset Framework (AF) Modeling: Develop hierarchical asset models, templates, and calculations to standardize data across industrial operations. Real-time Data Integration: Work with SCADA, DCS, PLCs, and IoT systems to integrate real-time and historical data into OSI PI. Scripting & Automation: Develop scripts using PowerShell, Python, or PI SDK (AF SDK, PI Web API, or PI SQL DAS) to automate data processes.

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8.0 - 12.0 years

13 - 20 Lacs

Nashik

Work from Office

Key Responsibilities: OSI PI System Development: Design, configure, and implement OSI PI System solutions, including PI Asset Framework (AF), PI Data Archive, PI Vision, and PI Integrators. Asset Framework (AF) Modeling: Develop hierarchical asset models, templates, and calculations to standardize data across industrial operations. Real-time Data Integration: Work with SCADA, DCS, PLCs, and IoT systems to integrate real-time and historical data into OSI PI. Scripting & Automation: Develop scripts using PowerShell, Python, or PI SDK (AF SDK, PI Web API, or PI SQL DAS) to automate data processes.

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8.0 - 12.0 years

13 - 20 Lacs

Jamshedpur

Work from Office

Key Responsibilities: OSI PI System Development: Design, configure, and implement OSI PI System solutions, including PI Asset Framework (AF), PI Data Archive, PI Vision, and PI Integrators. Asset Framework (AF) Modeling: Develop hierarchical asset models, templates, and calculations to standardize data across industrial operations. Real-time Data Integration: Work with SCADA, DCS, PLCs, and IoT systems to integrate real-time and historical data into OSI PI. Scripting & Automation: Develop scripts using PowerShell, Python, or PI SDK (AF SDK, PI Web API, or PI SQL DAS) to automate data processes.

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8.0 - 12.0 years

13 - 20 Lacs

Guwahati

Work from Office

Key Responsibilities: OSI PI System Development: Design, configure, and implement OSI PI System solutions, including PI Asset Framework (AF), PI Data Archive, PI Vision, and PI Integrators. Asset Framework (AF) Modeling: Develop hierarchical asset models, templates, and calculations to standardize data across industrial operations. Real-time Data Integration: Work with SCADA, DCS, PLCs, and IoT systems to integrate real-time and historical data into OSI PI. Scripting & Automation: Develop scripts using PowerShell, Python, or PI SDK (AF SDK, PI Web API, or PI SQL DAS) to automate data processes.

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4.0 - 6.0 years

6 - 8 Lacs

Pune

Hybrid

Shift time: 2:30 PM to 11:30 PM Mode Of work: Hybrid 3 days Office in a week mandatory. Position Summary This is a mid-level position where you are expected to own and drive your assignments through all stages (business requirements, technical definition, development, testing, UAT, production support) to completion with high level of quality and within project timelines. This position requires designing, developing, and implementing EDI interfaces in Oracle EBS. Mid-level development experience with Oracles development toolset is required as well as advanced troubleshooting skills. Duties: 1.Develops new EDI interfaces or makes changes to existing EDI interfaces, according to business requirements. This will be in the areas of, but not limited to Oracle EBS. 2.Leads requirement gathering meetings with business users. Assists business users with deciding on system configuration and setup of new and existing EDI transactions. 3. Works with all of Oracles development tools to resolve issues and build EDI interfaces. 4.Prepares test environments for business use after cloning activity. Works with Oracle support staff and business users to develop resolutions for application issues. 5.Level 2 production support by troubleshooting issues and working rapidly to provide a workaround or resolution to the stated issue in EDI interfaces. 6. Works with key business owners to support and troubleshoot production system issues in EDI interfaces. 7. Assists with system maintenance tasks and Other relevant tasks or duties may be assigned. 8.Participates in other departmental tasks when needed or required. Is in tune with and follows Oracles technology path and gets trained on new technology that Oracle is incorporating into the e-business suite related to EDI transactions. 9.Follows and supports overall policies and goals for the companies Information Technology, including maintaining established Sarbanes Oxley (SOX) and other regulatory IT general controls over the production environment. 10.Education Experience, Knowledge & Skills Minimum Bachelors Degree required with 4-6 years experience with EDI in Oracle EBS Specific Work Requirements Years of Experience 1. 2+ years of technical experience with EDI in an Oracle EBS environment. 2. 2+ years of experience in creating and producing mapping/correlation documentation. 3. 2+ years of experience supporting modifications and troubleshooting of EDI interfaces on Oracle EBS. 4. Good technical understanding of Oracle modules like Order Management, Customer Master, Accounts Receivable. 5. Expertise in writing PL/SQL objects likes Procedures, packages, functions etc & Unix Shell scripting. 6. Good understanding of XSD, XML, XSLT, JSON, and XML parsing processes. 7. Familiar with EDI standards such as ANSI X12, EDIFACT. 8. Familiar with EDI transactions (850,855,865,810,832,211 etc.) 9. Proficient in communications protocols including FTP, SFTP, and REST API. Specific Work Preferences Years of Experience 1. Knowledge of general business operating principles. 2. Advanced troubleshooting skills 3. Ability to multitask and maintain composure when working with the business users. 4. Experience working in healthcare industry is a plus. 5. Experience working with EDI translators is a plus. 6. Excellent analytical and problem-solving skills. 7. Excellent verbal and written communication skills Specific Skills and/or Business Competencies Years of Experience Facilitates requirement gathering meetings with business users. Assists business users with deciding on EDI configuration. Debug nor develop/write PL/SQL programs in EBS. This is a must have skill. depth on EDI as well.

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8.0 - 12.0 years

13 - 20 Lacs

Hubli

Work from Office

Key Responsibilities: OSI PI System Development: Design, configure, and implement OSI PI System solutions, including PI Asset Framework (AF), PI Data Archive, PI Vision, and PI Integrators. Asset Framework (AF) Modeling: Develop hierarchical asset models, templates, and calculations to standardize data across industrial operations. Real-time Data Integration: Work with SCADA, DCS, PLCs, and IoT systems to integrate real-time and historical data into OSI PI. Scripting & Automation: Develop scripts using PowerShell, Python, or PI SDK (AF SDK, PI Web API, or PI SQL DAS) to automate data processes.

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8.0 - 12.0 years

13 - 20 Lacs

Hyderabad

Work from Office

Key Responsibilities: OSI PI System Development: Design, configure, and implement OSI PI System solutions, including PI Asset Framework (AF), PI Data Archive, PI Vision, and PI Integrators. Asset Framework (AF) Modeling: Develop hierarchical asset models, templates, and calculations to standardize data across industrial operations. Real-time Data Integration: Work with SCADA, DCS, PLCs, and IoT systems to integrate real-time and historical data into OSI PI. Scripting & Automation: Develop scripts using PowerShell, Python, or PI SDK (AF SDK, PI Web API, or PI SQL DAS) to automate data processes.

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8.0 - 12.0 years

13 - 20 Lacs

Ludhiana

Work from Office

Key Responsibilities: OSI PI System Development: Design, configure, and implement OSI PI System solutions, including PI Asset Framework (AF), PI Data Archive, PI Vision, and PI Integrators. Asset Framework (AF) Modeling: Develop hierarchical asset models, templates, and calculations to standardize data across industrial operations. Real-time Data Integration: Work with SCADA, DCS, PLCs, and IoT systems to integrate real-time and historical data into OSI PI. Scripting & Automation: Develop scripts using PowerShell, Python, or PI SDK (AF SDK, PI Web API, or PI SQL DAS) to automate data processes.

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8.0 - 12.0 years

13 - 20 Lacs

Madurai

Work from Office

Key Responsibilities: OSI PI System Development: Design, configure, and implement OSI PI System solutions, including PI Asset Framework (AF), PI Data Archive, PI Vision, and PI Integrators. Asset Framework (AF) Modeling: Develop hierarchical asset models, templates, and calculations to standardize data across industrial operations. Real-time Data Integration: Work with SCADA, DCS, PLCs, and IoT systems to integrate real-time and historical data into OSI PI. Scripting & Automation: Develop scripts using PowerShell, Python, or PI SDK (AF SDK, PI Web API, or PI SQL DAS) to automate data processes.

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5.0 years

0 Lacs

Greater Kolkata Area

On-site

Roles And Responsibilities Solution Architect for Data modelling – Understanding of Enterprise datasets – Sales, Procurement, Finance, Supply Chain, Logistics, R&D, Advanced Planning systems (SAP/Oracle etc); Have worked for minimum 5 years for Data projects ( Upgradation, Migration, Building Data lake foundation, Maintenance etc) Collaborate with the product/business teams, understand related business processes and document business requirements and then write high level specifications/requirements for DEs Develop logical/physical data models as per Medallion architecture/EDW/Kimball model; Scout for right grain of data either in True source systems or in Data WHs and build reusable data models in intermediary layers before creating physical consumable views from data mart Understand Cloud architecture, solution components in Cloud, DevOps, DataOps; Data Governance, Data Quality frameworks, Data Observality and the candidate should be: Familiar with DevOps process Knowing how to check existing tables, data dictionary, table structures Experienced with normalizing tables Having good understanding of Landing, Bronze, Silver and Gold layers and concepts Familiar with Agile techniques Create business process map, user journey map and data flow integration diagrams; Understand Integration needs (Integration through API, FTP, webservices and SFTP) for E2E deployment of models Stakeholder management with data engineering, product owners, central data modelling team, data governance & stewards, Scrum master, project team and sponsor. Ability to handle large implementation program with multiple projects spanning over an year. Skills: data observability,logistics,data modelling,data modeller,r&d,api integration,agile techniques,cloud architecture,data quality frameworks,dataops,ftp,advanced planning systems (sap/oracle),sales,data governance,agile & waterfall methodologies,enterprise datasets,devops,procurement,supply chain,sftp,finance,web services Show more Show less

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5.0 years

0 Lacs

Chennai, Tamil Nadu, India

On-site

Roles And Responsibilities Solution Architect for Data modelling – Understanding of Enterprise datasets – Sales, Procurement, Finance, Supply Chain, Logistics, R&D, Advanced Planning systems (SAP/Oracle etc); Have worked for minimum 5 years for Data projects ( Upgradation, Migration, Building Data lake foundation, Maintenance etc) Collaborate with the product/business teams, understand related business processes and document business requirements and then write high level specifications/requirements for DEs Develop logical/physical data models as per Medallion architecture/EDW/Kimball model; Scout for right grain of data either in True source systems or in Data WHs and build reusable data models in intermediary layers before creating physical consumable views from data mart Understand Cloud architecture, solution components in Cloud, DevOps, DataOps; Data Governance, Data Quality frameworks, Data Observality and the candidate should be: Familiar with DevOps process Knowing how to check existing tables, data dictionary, table structures Experienced with normalizing tables Having good understanding of Landing, Bronze, Silver and Gold layers and concepts Familiar with Agile techniques Create business process map, user journey map and data flow integration diagrams; Understand Integration needs (Integration through API, FTP, webservices and SFTP) for E2E deployment of models Stakeholder management with data engineering, product owners, central data modelling team, data governance & stewards, Scrum master, project team and sponsor. Ability to handle large implementation program with multiple projects spanning over an year. Skills: data observability,logistics,data modelling,data modeller,r&d,api integration,agile techniques,cloud architecture,data quality frameworks,dataops,ftp,advanced planning systems (sap/oracle),sales,data governance,agile & waterfall methodologies,enterprise datasets,devops,procurement,supply chain,sftp,finance,web services Show more Show less

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5.0 years

0 Lacs

Bengaluru, Karnataka, India

On-site

Roles And Responsibilities Solution Architect for Data modelling – Understanding of Enterprise datasets – Sales, Procurement, Finance, Supply Chain, Logistics, R&D, Advanced Planning systems (SAP/Oracle etc); Have worked for minimum 5 years for Data projects ( Upgradation, Migration, Building Data lake foundation, Maintenance etc) Collaborate with the product/business teams, understand related business processes and document business requirements and then write high level specifications/requirements for DEs Develop logical/physical data models as per Medallion architecture/EDW/Kimball model; Scout for right grain of data either in True source systems or in Data WHs and build reusable data models in intermediary layers before creating physical consumable views from data mart Understand Cloud architecture, solution components in Cloud, DevOps, DataOps; Data Governance, Data Quality frameworks, Data Observality and the candidate should be: Familiar with DevOps process Knowing how to check existing tables, data dictionary, table structures Experienced with normalizing tables Having good understanding of Landing, Bronze, Silver and Gold layers and concepts Familiar with Agile techniques Create business process map, user journey map and data flow integration diagrams; Understand Integration needs (Integration through API, FTP, webservices and SFTP) for E2E deployment of models Stakeholder management with data engineering, product owners, central data modelling team, data governance & stewards, Scrum master, project team and sponsor. Ability to handle large implementation program with multiple projects spanning over an year. Skills: data observability,logistics,data modelling,data modeller,r&d,api integration,agile techniques,cloud architecture,data quality frameworks,dataops,ftp,advanced planning systems (sap/oracle),sales,data governance,agile & waterfall methodologies,enterprise datasets,devops,procurement,supply chain,sftp,finance,web services Show more Show less

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5.0 years

0 Lacs

Gurugram, Haryana, India

On-site

Roles And Responsibilities Solution Architect for Data modelling – Understanding of Enterprise datasets – Sales, Procurement, Finance, Supply Chain, Logistics, R&D, Advanced Planning systems (SAP/Oracle etc); Have worked for minimum 5 years for Data projects ( Upgradation, Migration, Building Data lake foundation, Maintenance etc) Collaborate with the product/business teams, understand related business processes and document business requirements and then write high level specifications/requirements for DEs Develop logical/physical data models as per Medallion architecture/EDW/Kimball model; Scout for right grain of data either in True source systems or in Data WHs and build reusable data models in intermediary layers before creating physical consumable views from data mart Understand Cloud architecture, solution components in Cloud, DevOps, DataOps; Data Governance, Data Quality frameworks, Data Observality and the candidate should be: Familiar with DevOps process Knowing how to check existing tables, data dictionary, table structures Experienced with normalizing tables Having good understanding of Landing, Bronze, Silver and Gold layers and concepts Familiar with Agile techniques Create business process map, user journey map and data flow integration diagrams; Understand Integration needs (Integration through API, FTP, webservices and SFTP) for E2E deployment of models Stakeholder management with data engineering, product owners, central data modelling team, data governance & stewards, Scrum master, project team and sponsor. Ability to handle large implementation program with multiple projects spanning over an year. Skills: data observability,logistics,data modelling,data modeller,r&d,api integration,agile techniques,cloud architecture,data quality frameworks,dataops,ftp,advanced planning systems (sap/oracle),sales,data governance,agile & waterfall methodologies,enterprise datasets,devops,procurement,supply chain,sftp,finance,web services Show more Show less

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5.0 years

0 Lacs

Pune, Maharashtra, India

On-site

Roles And Responsibilities Solution Architect for Data modelling – Understanding of Enterprise datasets – Sales, Procurement, Finance, Supply Chain, Logistics, R&D, Advanced Planning systems (SAP/Oracle etc); Have worked for minimum 5 years for Data projects ( Upgradation, Migration, Building Data lake foundation, Maintenance etc) Collaborate with the product/business teams, understand related business processes and document business requirements and then write high level specifications/requirements for DEs Develop logical/physical data models as per Medallion architecture/EDW/Kimball model; Scout for right grain of data either in True source systems or in Data WHs and build reusable data models in intermediary layers before creating physical consumable views from data mart Understand Cloud architecture, solution components in Cloud, DevOps, DataOps; Data Governance, Data Quality frameworks, Data Observality and the candidate should be: Familiar with DevOps process Knowing how to check existing tables, data dictionary, table structures Experienced with normalizing tables Having good understanding of Landing, Bronze, Silver and Gold layers and concepts Familiar with Agile techniques Create business process map, user journey map and data flow integration diagrams; Understand Integration needs (Integration through API, FTP, webservices and SFTP) for E2E deployment of models Stakeholder management with data engineering, product owners, central data modelling team, data governance & stewards, Scrum master, project team and sponsor. Ability to handle large implementation program with multiple projects spanning over an year. Skills: data observability,logistics,data modelling,data modeller,r&d,api integration,agile techniques,cloud architecture,data quality frameworks,dataops,ftp,advanced planning systems (sap/oracle),sales,data governance,agile & waterfall methodologies,enterprise datasets,devops,procurement,supply chain,sftp,finance,web services Show more Show less

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0 years

0 Lacs

Bengaluru, Karnataka, India

On-site

Everbridge , a global leader in critical communications and enterprise safety solutions, is on the lookout for a Technical Support Engineer to be based in India . If you're ready to bring your expertise to the forefront, we have an opportunity that offers both professional growth and the flexibility of a hybrid work arrangement. As a Technical Support Engineer, you'll expertly support our range of products, diagnose and resolve technical issues for enterprise customers, and manage multiple escalations. You'll also recommend solutions, maintain detailed records in our call tracking system, and contribute to our knowledge base and Root Cause Analysis (RCA) documents. Please note that the working hours for this position will align with US working hours, 9:30 PM IST - 6:30 AM IST . What You'll Do Resolve any customer technical issues through diligent research, reproduction, and troubleshooting Assist in reducing support load by writing and reviewing on-line support materials (FAQ's, How-to’s, Whitepapers, and KB's), sharing best practices, and proactively identify improvements to drive adoption. Will be identified as a key contributor to content. Accurately document and update tickets in the tracking systems. Maintain communication with the customers on the status of all open tickets Proactive follow ups with customers with recommendations, updates, action plans, and acquire confirmation for delivered solutions. Properly escalate unresolved issues to appropriate technology teams Provide coaching and mentoring to lower level Technical Support Engineers. Work the queues, take calls when the business dictates. Work occasional weekends and holidays taking incoming calls and pulling work from an incoming queue What You'll Bring Bachelor's degree in Computer Science, Information Technology, or a related field. Experience in a technical, customer-facing role USA Clients Experience or familiarity with providing support for SaaS-based applications, involving Single Sign-On (SSO), Secure File Transfer Protocol (SFTP), and Public Rest APIs. Ability to read log files and JSON payloads An understanding of data connectors Excellent interpersonal communication and customer service skills Excellent time-management and organizational skills. Ability to manage multiple high visibility customer issues, some of which may be escalated with urgency. Ability to work well with escalation management and cross-functional teams on multiple escalated issues. Mobile device applications support About Everbridge Everbridge empowers enterprises and government organizations to anticipate, mitigate, respond to, and recover stronger from critical events. In today’s unpredictable world, resilient organizations minimize impact to people and operations, absorb stress, and return to productivity faster when deploying critical event management (CEM) technology. Everbridge digitizes organizational resilience by combining intelligent automation with the industry’s most comprehensive risk data to Keep People Safe and Organizations Running™. For more information, visit www.everbridge.com, read the company blog, and follow on Twitter. Everbridge… Empowering Resilience Everbridge is an Equal Opportunity/Affirmative Action Employer. All qualified Applicants will receive consideration for employment without regard to race, creed, color, religion, or sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law. Show more Show less

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0.0 - 1.0 years

0 Lacs

Bengaluru, Karnataka

On-site

Experience : 8 to 12 Years Project : Support Project Particulars Job Description S/4 HANA ABAP Consultant with 8 ~ 12 years of relevant experience Technical Skill sets : S/4 HANA ABAP Strong experience in the following areas: Workflow, Object Oriented programming, Data Dictionary, BAPI, BADI, RFC, ALE/ EDI, IDOC, ALV programming, Classical and Interactive Reporting, BDC, SAP Scripts, Smart Forms, Adobe Forms (offline/ interactive), Enhancements, User Exits, Dialog Programming, Interface/ ABAP Proxy programming, LSMW, BSP, ABAP Web Dynpro, Performance Tuning, Function Module development, AIF, and Spool programming Experience with Core Data Services (CDS) views for data modeling and custom analytics. Knowledge of OData services development for building efficient and standardized APIs. Expertise in ABAP Managed Database Procedures (AMDP) for optimized database operations. Experience with S/4 HANA migration, data migration, and system conversion is desirable. Understanding of SAP functional areas in Finance (FI/ CO), Materials management (MM), and Netweaver Portal Strong knowledge of FI/ CO and MM is mandatory. Other areas are beneficial Demonstrated experience with large Enterprise ERP implementations in the areas of technical design specification, development and performing tuning The candidate should have good client facing qualities and should independently lead a team Should have experience in creating and configuring Web services, Functional testing on SOAP. Implementing enhancements using USER-EXIT and BADI's to suit business requirements Experienced in real time monitoring of SAP ECC applications to support business activities. Experience in developing interfaces between SAP and non-SAP systems using various integration technologies such as IDocs, RFC, SOAP, REST, HTTP, FTP, SFTP, SMTP, JMS, AMQP Knowledge and experience in SAP PI/PO and CPI for interface development and integration, including various protocol interfaces. Design and implement interfaces between SAP S/4HANA and non-SAP systems, ensuring seamless data integration and system interoperability. Must Have Skills: Must be expertise in development, support and Migration of Software Applications in SAP R/3 ABAP/4 programming & S/4 HANA. Must have worked on Interfaces using IDOCs, ALE, Proxies, Enhancements, EDI, RFC, CDS & ODATA Must have strong business understanding and suggest SAP solutions for various business Scenarios Ability to help resolve complex technical issues and independently manage critical/complex Situations. Specific knowledge and tools Excellent communication & strong collaboration skills Flexible to adapt to fast changing environment and self-motivated Open minded Creating technical design specifications to ensure compliance with the functional teams and IT Management Analytical thinking, high level of comprehension and independent working style. Familiarity with the IT Service Management (ITSM) framework and processes, including incident management, problem management, change management, and service request management. Seeking candidates who are flexible and willing to work on shifts as required. Job Types: Full-time, Permanent Schedule: Day shift Ability to commute/relocate: Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (Preferred) Education: Bachelor's (Preferred) Experience: Professional : 1 year (Preferred) Language: English (Preferred) Work Location: In person

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161.0 years

0 Lacs

Pune, Maharashtra, India

On-site

About Birlasoft Ltd. Birlasoft combines the power of domain, enterprise and digital technologies to reimagine business processes for customers and their ecosystem. Its consultative and design thinking approach makes societies more productive by helping customers run businesses. As part of the multibillion-dollar diversified The CK Birla Group, Birlasoft with its 12,500+ professionals, is committed to continuing the Group's 161-year heritage of building sustainable communities. Job Title: SAP HCM-Principal Consultant Experience: 7 to 10 Years Education Qualification: Computer Graduate / BE/MCA/MCM Responsibilities: This role involves working closely with HR teams to streamline processes, improve data management, and ensure compliance with regulations. Should be able to manage the implementation and configuration of SAP HCM modules based on business requirements. Work with cross-functional teams to gather requirements and implement solutions that meet business needs. Good experience in conducting business requirement workshops with HR Business Functions. Good experience in configuring PA, OM, TM and PY module with having knowledge on QA testing process, Preparation of User proxy Access management, Understanding of Intergration with other modules, Customization within objects, custom reports. Good work experience in data migration from HCM On-premises Module / Legacy system to SuccessFactors Recruitment Module / Employee Central Module. Understanding of Integration between SF and SAP Data cleansing activities involved in implementation of SuccessFactors. Must have One / Two End to End implementation experience. Working Experience and Developing knowledge of an Data Upload utility using LSMW / upload programs, Interface Program Field Mappings, Knowledge of PAI, CPI, SFTP approach during third Party integration & data movements. Excellent communication and stakeholder management skills. HCM PA, OM, Time and Payroll issue troubleshooting skills. Conversant with SAP HCM Support model and process. Technical skills and Experience Required: Must have around 7 to 10 years of experience in SAP HCM sub modules PA, OM, Time Management and Payroll. Strong understanding of SAP HCM modules, configurations, and system integrations needed. Should have ability to analyze data and processes to identify inefficiencies and suggest improvements. Must have Functional Knowledge of SAP HCM Sub Modules – Like PA, OM TM , PY, LSO etc. Implementation Experience in ERP – SAP HCM R/3, S4 HANA ERP /System /Language Known - Cloud Technology, SAP ECC6.0– EHP 6, HTML, C, C++ Added Advantage of SF Certification on Recruiting & Onboarding and Employee Central Modules Show more Show less

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2.0 - 6.0 years

6 - 16 Lacs

Noida

Work from Office

Job Description: 1. Working knowledge on IBM SI tool. EDI Map development & map changes experience. 2. Envelops , Code lists ,Property files & BPs. 3. EDIFACT , VDA & ANSI X12 formats. 4. SI tool Monitoring. Admin & troubleshooting activities. 5. EDI transactions like 830,862, 850, 810,856, 997 , DELFOR , DELJIT, DESADV, INVOIC, CONTROL Messages 6. Working knowledge on different connectivity protocols like FTP, SFTP, VAN etc. 7. Should work in shifts and 24*7 support. 8. Sound working knowledge on Linux Scripting.

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2.0 - 4.0 years

0 Lacs

Navi Mumbai, Maharashtra, India

Remote

Technical Skills and Requirements: At least 2-4 Years of Windows OS Administration and AD components experience Good knowledge and troubleshooting of Windows OS 2008, 2012 & 2016 Strong understanding of MS Windows OS, DNS, DHCP and AD Infra. Good understanding of VMWare Data Center virtualization and its related components. Good understanding of Networking Concepts and Storage infrastructure. Internal and External DNS support experience Experience of automation using PowerShell, chef or Python Basic understanding on Amazon web services Good knowledge of Cisco UCS & other Server Hardware components. Conceptual knowledge of UCS profiling & VMware upgrades & updates. Good knowledge & experience on SSL/TLS Certificates handling. Troubleshooting experience on OS performance issues Experience of security standards, best practices, and principles Good understanding of CIFS, NFS, FTP, SFTP, FTPS & HTTP/HTTPS protocols. Excellent teamwork and organizational skills, flexibility, and the ability to handle and lead multiple tasks Excellent communication and documentation skill. Ready to work in 24*7 rotational shift along with weekend on-call incident and DR drill support for products. Candidates should have a solid understanding of networking fundamentals Basic capacity management skills along with forecasting of future roadblocks. Candidate should have excellent troubleshooting skills. Good Team player, able to work and interact with others in a structured/team environment. Independent problem solver with troubleshooting, decision making and analytical skills. Requires limited supervision, self-starter, strong time management skills. Flexibility and adaptability to handle competing work demands. Demonstrated ability to communicate to nontechnical audience on technical issues. F5 BIGIP traffic managers understanding Experience in Splunk configuration & troubleshooting Microsoft windows Server and ITIL Certifications Knowledge of scripting languages Horizon VDI understanding VCP-DCV Certification Relevant Cloud certification like AWS Solution architect professional, VMWare Cloud on AWS. Bachelor's degree in Information Technology or other technical experience in a major, global organization. Morningstar is an equal opportunity Employer Morningstar’s hybrid work environment gives you the opportunity to work remotely and collaborate in-person each week. We’ve found that we’re at our best when we’re purposely together on a regular basis, at least three days each week. A range of other benefits are also available to enhance flexibility as needs change. No matter where you are, you’ll have tools and resources to engage meaningfully with your global colleagues. I10_MstarIndiaPvtLtd Morningstar India Private Ltd. (Delhi) Legal Entity Show more Show less

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5.0 - 8.0 years

13 - 17 Lacs

Chennai

Work from Office

Extensive experience with integration development, including working with adapters (IDoc, SOAP, REST, JDBC, File, SFTP, etc.) and protocols (XML, JSON, HTTP, FTP) - Strong proficiency in Java scripting, with experience in developing user-defined functions and adapter modules. - Solid understanding of SAP CRM modules and integration points. - experience with SAP BPM and BRM for business process automation and rules management. - Excellent problem-solving skills and the ability to troubles Keywords IDoc,SOAP,REST,JDBC,File,SFTP,XML,JSON,HTTP,FTP,SAP BPM,SAP BRM,SAP CRM*

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5.0 - 8.0 years

13 - 17 Lacs

Chennai

Work from Office

Extensive experience with integration development, including working with adapters (IDoc, SOAP, REST, JDBC, File, SFTP, etc.) and protocols (XML, JSON, HTTP, FTP) - Strong proficiency in Java scripting, with experience in developing user-defined functions and adapter modules. - Solid understanding of SAP CRM modules and integration points. - experience with SAP BPM and BRM for business process automation and rules management. - Excellent problem-solving skills and the ability to troubles Keywords BC,File,SFTP,XML,JSON,HTTP,FTP,Java scripting,adapter modules,SAP CRM,SAP BPM,SAP BRM,integration development*,adapters*,IDoc*,SOAP*,REST*

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