1608 Sfdc Jobs - Page 48

Role Overview We are seeking a dedicated CRM Administrator to manage and optimize our CRM system, ensuring it effectively supports our sales, marketing, and customer service teams. This role involves overseeing data integrity, user management, system integrations, and driving continuous improvements to enhance CRM performance and user experience. As part of our team, you will collaborate closely with key stakeholders to align the CRM system with business goals and ensure it delivers value to our organization. Key Responsibilities The CRM Administrator at NxtWave plays a critical role in maintaining and enhancing our CRM system, ensuring it meets the evolving needs of the business. Here is an expanded view of the key responsibilities this role entails: CRM System Configuration System Customization: Customize and configure the CRM system to align with the organization's sales, marketing, and customer service processes. Workflow Optimization: Set up and manage custom fields, workflows, and automations to optimize user experience and streamline business operations. Data Management Data Accuracy: Oversee the accuracy, integrity, and security of customer data within the CRM. Data Maintenance: Regularly update and maintain customer records, ensuring data cleanliness and consistency. Data Quality Assurance: Conduct data deduplication efforts to eliminate duplicate entries and maintain data quality. User Management User Administration: Administer user accounts within the CRM platform, assigning appropriate roles and access levels based on job functions. User Support: Provide ongoing support and guidance to users, helping them effectively utilize the CRM system. Training and Support Issue Resolution: Address user inquiries and troubleshoot issues related to CRM usage. User Training: Conduct training sessions to improve user adoption and proficiency in CRM tools, ensuring users can fully leverage the CRM's capabilities. Integration and Maintenance System Integration: Collaborate with relevant teams to integrate the CRM system with other business tools and applications, ensuring seamless data flow. System Maintenance: Regularly monitor system performance and conduct necessary maintenance tasks to ensure optimal functionality. Continuous Improvement Industry Trends: Stay informed about CRM best practices, industry trends, and system updates. System Optimization: Proactively identify opportunities for system optimization and improvements in CRM utilization. Compliance and Security Data Security: Ensure data security and compliance with industry regulations and organizational policies. Security Protocols: Implement data protection measures and monitor adherence to security protocols. Qualities We Value Detail-Oriented: Demonstrate meticulous attention to detail, ensuring data accuracy and system reliability. Problem Solver: Exhibit strong problem-solving skills, with the ability to troubleshoot issues and implement effective solutions. Collaborative: Work effectively with cross-functional teams, fostering a collaborative and supportive work environment. Adaptable: Thrive in a dynamic environment, adapting to changing priorities and embracing new challenges. Proactive: Take initiative and demonstrate a proactive approach to identifying and addressing system improvements. Effective Communicator: Communicate clearly and effectively, presenting information to both technical and non-technical stakeholders. Continuous Learner: Stay up to date with the latest CRM trends and technologies, continuously improving your skills. Qualifications Educational Background: Bachelors degree Experience: Preferably proven experience as a CRM Administrator or in a similar role. Interpersonal Skills: Strong communication and interpersonal skills. Skills (Not mandatory, but will be an added advantage) Foundational Skills CRM Configuration: Proficiency in configuring CRM systems, including customization of fields, workflows, and automation. Data Management: Strong understanding of data management principles, including data deduplication and data quality assurance. User Management: Experience in administering user accounts and managing access levels within a CRM platform. Technical Skills Data Integration: Familiarity with integrating CRM systems with other business tools and applications. CRM Tools: Experience with CRM software platforms (e.g., Salesforce, Zoho, Microsoft Dynamics). Technical Support: Ability to troubleshoot technical issues and provide user support. Why Work with Us? Career Development: Grow your career in a dynamic environment that offers opportunities for professional development and advancement. Innovative Environment: Join a team that values innovation and encourages continuous improvement. Impactful Role: Contribute to the success of our organization by ensuring our CRM system delivers value to our teams and customers. Collaborative Culture: Be part of a supportive and collaborative team that values diversity and inclusion. Additional Information Compensation: Competitive salary based on experience and qualifications. Work Location: Hyderabad Work Arrangement: Office Work Schedule: 6 Days a week Let's Build Something Amazing Together! If you're passionate about CRM systems and excited by the challenges of a dynamic work environment, we want to hear from you.

Roles & Responsibilities: Should have solid experience on Databricks. Overall 6+ years of experience. Requirements: Good experience on the medallion architecture Very good knowledge in pyspark, python n sql Lake flow connectors, DLT, Delta sharing. Data extraction from various source application like sfdc, sap, and cloud apps Data integration from databricks to various downstream Need to have good understanding and hands-on of data warehousing concepts.

#Skill : Informatica Cloud ETL Developer #Notice Period : Immediate #Employment TypeContract #Work ModeWFO/Hybrid 5+ Years of strong experience in Informatica Cloud Exp in Informatica Cloud Designer & Informatica Cloud Portal Exp in Transformations, Mapping Configuration Task, Task Flows and Parameterized Templates Experience in Informatica Power Center and Designer Good knowledge in Oracle, SQL,PL/SQL Should have experience in scheduling the Informatica cloud ETL mappings Experience in Integration of Informatica cloud with SFDC, SAP etc. as sources Experience in Business Objects and other business intelligence platforms is an advantage Should be good in understanding of functional requirements and Business

Key Responsibilities Collaborate with business stakeholders and the project team to understand legacy CRM workflows and translate them into Salesforce solutions Customize Salesforce using Apex, Visualforce, Lightning Web Components (LWC), Flows, and Process Builders Develop data migration scripts, tools, or processes using Data Loader, APIs, or ETL tools to move data from the legacy CRM to Salesforce Integrate Salesforce with other systems using REST/SOAP APIs or third-party middleware Conduct system testing, unit testing, and support UAT activities Document configuration, customizations, and migration procedures Provide post-migration support and enhancements based on business feedback Ensure data integrity and system performance through effective validation and optimization techniques Participate in Agile/Scrum ceremonies if applicable Required Skills & Qualifications 58 years of hands-on experience in Salesforce development and administration Strong experience with Apex classes, triggers, Lightning Components, Visualforce pages, and Flow Builder Familiarity with Salesforce APIs (REST/SOAP), SOQL, and integration concepts Proven experience with at least one end-to-end Salesforce CRM migration project Experience using Salesforce Data Loader or similar tools for data migration Knowledge of Salesforce best practices and governor limits Salesforce Platform Developer I Certification is required (Platform Developer II or Admin is a plus) Strong communication and interpersonal skills to interact with business and technical stakeholders Experience in Agile/Scrum development environments Preferred Qualifications Experience migrating from systems like Microsoft Dynamics CRM, Zoho, Siebel, or other legacy platforms Exposure to Salesforce Sales Cloud and Service Cloud features Familiarity with tools such as JIRA, Bitbucket, Git, Jenkins, or other CI/CD platforms Knowledge of Salesforce Shield or security configuration is an advantage Role & responsibilities Preferred candidate profile

We currently have a career opportunity for an Lead Technical Consultant to join our team located in Perficient - Hyderabad/Chennai/Bangalore/Pune/Nagpur Office. #LI-onsite You have to work from office - Hyderabad/Chennai/Bangalore/Pune/Nagpur Office. Job Overview: As a Lead Technical Consultant you will participate in all aspects of the software development lifecycle which includes estimating, technical design, implementation, documentation, testing, deployment and support of application developed for our clients. As a member working in a team environment you will work with solution architects and developers on interpretation/translation of wireframes and creative designs into functional requirements, and subsequently into technical design. Perficient is always looking for the best and brightest talent and we need you! We’re a quickly-growing, global digital consulting leader, and we’re transforming the world’s largest enterprises and biggest brands. You’ll work with the latest technologies, expand your skills, and become a part of our global community of talented, diverse, and knowledgeable colleagues.

Role & responsibilities - Overseeing the design, development, testing, and deployment of Salesforce solutions. - Should be able to bridge gap between business stakeholders and technical team. - Proficiency in customization and configuration in Salesforce.com Apex and Lightning LWC/Aura technologies - Must have good understanding of Overall SFDC Architecture and API landscape with different types of cloud like Sales/Service cloud. - Must have good understanding of how an Enterprise architecture works. - Design and implement integrations between Salesforce and other systems. - Collaborate with business analysts and stakeholders to gather requirements and translate them into technical specifications. - Ensure best practices and coding standards are followed in all development activities. - Must have working experience with different middleware's and should have understanding of Enterprise trigger patterns. - Collaborating with cross-functional teams. - Experience with web services (REST & SOAP, JSON & XML, etc.) - Troubleshoot and resolve issues related to Salesforce applications and integrations. - Participating in code reviews and provide constructive feedback to team members. - Mentoring and guiding junior developers, providing technical leadership and support. - Stay updated with the latest Salesforce release and trends. - Monitoring and maintaining the health of the Salesforce platform while ensuring data integrity and security. - Should have strong presentation skills interacting with key stake holders for demos and presentations. - Good communication skills must be able to manage interactions with various stake holders across multiple countries. Preferred candidate profile

Job Title - Pros CPQ Senior Analyst Management Level CL10 Location:Kochi Must have skills:PROS Pricing Solution Suite Good to have skills: Job Summary :The candidate will be responsible for providing functional and implementation support for Pricing and CPQ Tools Provide functional and implementation support for Pricing and CPQ Tools solutions like PROS, PriceFx, CONGA, SFDC CPQ, Zilliant, Vendavo, SAP/Oracle Pricing, Callidus Build robust pricing models using advanced analytics and artificial intelligence to track key pricing KPIs, and build leadership dashboards in visualization tools. Work on assessing pricing processes in alignment with business imperatives and client's sales strategy through client data diagnostics and gap analysis including current state assessment and future state design, Vendor assessment and selection (PROS) Work on designing and implementing pricing waterfall, pricing strategy, competitive pricing, pricing elasticity, margin analysis, pricing diagnostics, pricing catalog, and contract pricing of services, leading to a positive impact on topline and bottom line for global B2B organizations Work on B2B Pricing Analytics (Exploratory Analysis & Reporting), target state analytics recommendation Work on recommending and deploying process improvements and enablers with best-in-class KPIs Work as an integral part of the client's sales organization, towards driving efficient and effective structure pricing and discounting approach. You will work closely with our clients as Consulting Professionals who design, build, and implement strategies that can help enhance business performance within the Pricing area. Roles & Responsibilities: Act as a trusted advisor, guiding clients through best practices and digital transformation in pricing and CPQ Technical Skills: - 1-10 years of progressive industry and/or consulting experience in the Products/ Communications & High Tech/ Financial Services industry/ Resources - 3 - 5 years experience working with PROS Smart Price Optimization & Management (POM) & Smart Configure Price Quote (CPQ) - Functional experience in Pricing of Services, products, parts, and post sales services - Proficiency in MS Excel, Macro, and PowerPoint and exposure to Visualization Tools such as Power BI and Tableau - Knowledge of other Pricing & CPQ tools like PriceFx, CONGA, SFDC CPQ, Zilliant, PROS, Vendavo, SAP/Oracle Pricing, Callidus are a plus. - Nice to have certification in any one of the following or equivalent from other pricing/CPQ solutions - PROS Smart Price Optimization and Management PROS Smart Configure Price Quote" Additional Information: NA About Our Company | Accenture (do not remove the hyperlink) Qualifications Experience: Minimum 1 -10 year(s) of experience is required Educational Qualification: B.Tech/BE /Graduate

Project Role Software Development Engineer Project Role Description Analyze, design, code and test multiple components of application code across one or more clients. Perform maintenance, enhancements and/or development work. Must have skills Salesforce CPQ Good to have skills NA Minimum 7.5 year(s) of experience is required Educational Qualification 15 years full time education SummaryAs a Software Development Engineer, you will analyze, design, code, and test multiple components of application code across one or more clients. You will perform maintenance, enhancements, and/or development work, contributing to the overall success of the projects. Roles & Responsibilities- Expected to be an SME, collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Lead and mentor junior team members.- Drive innovation and continuous improvement within the team. Professional & Technical Skills: - Must To Have Skills: Proficiency in Salesforce CPQ.- Strong understanding of Salesforce platform capabilities.- Experience in Salesforce configuration and customization.- Hands-on experience in Salesforce CPQ implementation.- Knowledge of Salesforce integration with other systems. Additional Information- The candidate should have a minimum of 7.5 years of experience in Salesforce CPQ.- This position is based at our Hyderabad office.- A 15 years full-time education is required. Qualification 15 years full time education

Project Role : Software Development Engineer Project Role Description : Analyze, design, code and test multiple components of application code across one or more clients. Perform maintenance, enhancements and/or development work. Must have skills : Salesforce CPQ Good to have skills : NA Minimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Software Development Engineer, you will analyze, design, code, and test multiple components of application code across one or more clients. You will perform maintenance, enhancements, and/or development work, contributing to the overall success of the projects. Roles & Responsibilities: Expected to be an SME, collaborate and manage the team to perform. Responsible for team decisions. Engage with multiple teams and contribute on key decisions. Provide solutions to problems for their immediate team and across multiple teams. Lead and mentor junior team members. Conduct code reviews to ensure code quality and adherence to best practices. Professional & Technical Skills: Must To Have Skills: Proficiency in Salesforce CPQ. Strong understanding of Salesforce platform and its integration capabilities. Experience in designing and implementing Salesforce CPQ solutions. Hands-on experience in Salesforce configuration, customization, and development. Good To Have Skills: Experience with Salesforce Sales Cloud. Additional Information: The candidate should have a minimum of 7.5 years of experience in Salesforce CPQ. This position is based at our Hyderabad office. A 15 years full-time education is required. Qualification 15 years full time education

Project Role : Software Development Engineer Project Role Description : Analyze, design, code and test multiple components of application code across one or more clients. Perform maintenance, enhancements and/or development work. Must have skills : Salesforce CPQ Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Software Development Engineer, you will analyze, design, code, and test multiple components of application code across one or more clients. You will also perform maintenance, enhancements, and/or development work, contributing to the overall success of the projects. Roles & Responsibilities: Expected to be an SME, collaborate and manage the team to perform. Responsible for team decisions. Engage with multiple teams and contribute on key decisions. Provide solutions to problems for their immediate team and across multiple teams. Lead and mentor junior team members. Drive innovation and continuous improvement within the team. Professional & Technical Skills: Must To Have Skills: Proficiency in Salesforce CPQ. Strong understanding of Salesforce platform capabilities. Experience in Salesforce configuration and customization. Hands-on experience in Salesforce CPQ implementation. Knowledge of Salesforce integration with other systems. Additional Information: The candidate should have a minimum of 5 years of experience in Salesforce CPQ. This position is based at our Hyderabad office. A 15 years full-time education is required. Qualification 15 years full time education

Job Title - CPQ - Pricing Consultant Level Sr. Analyst ACS S ONG " Management Level Level 10 Sr. Analyst Location:Kochi, Coimbatore, Trivandrum , Bangalore , Mumbai, Hyderabad, Chennai, Ahmedabad Must have skillsPROS Smart Price Optimization Good to have skillsPricing Tools Job Summary Results-driven CPQ Pricing Analyst with 3.5–5 years of hands-on experience implementing and optimizing CPQ solutions across mid-size to enterprise organizations. Skilled in platforms such as PROS CPQ with a strong focus on pricing strategy, product configuration, discounting rules, and quote-to-cash automation. Adept at collaborating with cross-functional teams"”sales , finance, product, and IT"”to gather business requirements, design scalable solutions, and deliver accurate , efficient quoting processes. Proven track record of improving pricing accuracy, reducing quote turnaround time, and supporting revenue growth through process enhancements and strategic pricing recommendations." Roles & Responsibilities Provide functional and implementation support for Pricing and CPQ Tools solutions like PROS, PriceFx , CONGA, SFDC CPQ, Zilliant , Vendavo , SAP/Oracle Pricing, Callidus Build robust pricing models using advanced analytics and artificial intelligence to track key pricing KPIs, and build leadership dashboards in visualization tools." Work on assessing pricing processes in alignment with business imperatives and client's sales strategy through client data diagnostics and gap analysis including current state assessment and future state design, Vendor assessment and selection (PROS)""" Work on designing and implementing pricing waterfall, pricing strategy, competitive pricing, pricing elasticity, margin analysis, pricing diagnostics, pricing catalog, and contract pricing of services, leading to a positive impact on topline and bottom line for global B2B organizations" Experience of working in Classic CPQ modules like Product Catalog, Business Properties, Guided Selling, Configuration Process Work on B2B Pricing Analytics (Exploratory Analysis & Reporting), target state analytics recommendation" Work on recommending and deploying process improvements and enablers with best-in-class KPIs" Work as an integral part of the client's sales organization, towards driving efficient and effective structure pricing and discounting approach."" You will work closely with our clients as Consulting Professionals who design, build, and implement strategies that can help enhance business performance within the Pricing & CPQ area. The candidate will be responsible for providing functional and implementation support for Pricing and CPQ Tools Act as a trusted advisor, guiding clients through best practices and digital transformation in pricing and CPQ Professional and Technical Skills: 3. 5 - 5 years of progressive industry and/or consulting experience in the Products/ Communications & High Tech/ Financial Services industry/ Resources E xperience working with PROS Smart Price Optimization & Management (POM) & Smart Configure Price Quote (CPQ ) . Certification in these areas is an advantage. Functional experience in Pricing of Services, products, parts, and post sales services Proficiency in MS Excel, Macro, and PowerPoint and exposure to Visualization Tools such as Power BI and Tableau Knowledge of other Pricing & CPQ tools like PriceFx , CONGA, SFDC CPQ, Zilliant , PROS, Vendavo , SAP/Oracle Pricing, Callidus are a plus. Additional Information Nice to have certification in any one of the following or equivalent from other pricing/CPQ solutions PROS Smart Price Optimization and Management PROS Smart Configure Price Quote About Our Company | Accenture (do not remove the hyperlink) Qualification Experience:3.5-5 years of experience is required Educational Qualification:Graduation (Accurate educational details should capture)

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Salesforce Lightning Web Components Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will design, build, and configure applications to meet business process and application requirements in a dynamic work environment. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work-related problems. Develop innovative solutions to address business challenges. Collaborate with cross-functional teams to deliver high-quality applications. Professional & Technical Skills: Must To Have Skills: Proficiency in Salesforce Lightning Web Components. Strong understanding of Salesforce platform and its capabilities. Experience in developing custom solutions using Salesforce technologies. Knowledge of web development technologies such as HTML, CSS, and JavaScript. Additional Information: The candidate should have a minimum of 3 years of experience in Salesforce Lightning Web Components. This position is based at our Mumbai office. A 15 years full-time education is required. Qualification 15 years full time education

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Java Good to have skills : Spring Boot, Microservices and Light Weight Architecture Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. You will be responsible for overseeing the application development process and ensuring successful project delivery. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work-related problems. Lead the design and development of applications. Collaborate with team members to ensure project success. Provide technical guidance and mentorship to junior team members. Identify and implement process improvements. Stay updated on industry trends and best practices. Professional & Technical Skills: Must To Have Skills: Proficiency in Java, Spring Boot, Microservices, and Light Weight Architecture. Strong understanding of object-oriented programming principles. Experience in developing scalable and high-performance applications. Knowledge of design patterns and best practices in software development. Hands-on experience with database management systems. Additional Information: The candidate should have a minimum of 3 years of experience in Java. This position is based at our Noida office. A 15 years full-time education is required. Qualification 15 years full time education

Manage cases submitted on Salesforce to build out campaigns. Develop an amicable customer relationship/experience on every case submitted. Build sustainable relationships and trust with customer accounts through proactive communication on cases handled. Build accurate, valid, and complete campaign/ad groups/ads by using the build tracker provided. Follow processes defined to ensure smooth turn around of cases and track progress on them. Follow communication procedures, guidelines, and policies. Skills and Competencies: Knowledge on digital marketing and ad trafficking. Proven ad trafficking experience. Track record of accurate campaign builds. Strong command over written language. Strong email communication skills. Strong verbal communication skills. Familiarity with CRM(SFDC) systems. What s in it for you Constant Learning and an entrepreneurial growth mindset. Employee centric benefits plan including but not limited to Comprehensive Health Insurance, generous Leave Policy, Covid Support, Vaccination drives, we'llbeing sessions, real time grievance redressal and work flexibility.

KPMG India is looking for Assistant Manager - SFDC - Technical to join our dynamic team and embark on a rewarding career journey. Lead and manage a team of Salesforce developers, administrators, and analysts to support the ongoing development and optimization of Salesforce solutions. Collaborate with business stakeholders to gather requirements, define objectives, and prioritize initiatives to enhance Salesforce functionality and user experience. Design and implement custom Salesforce solutions, including configuration, customization, workflows, process builder, and Lightning components, to meet business requirements. Manage Salesforce user roles, profiles, permissions, and security settings to ensure data integrity, compliance, and user access control. Develop and maintain data management strategies, including data modeling, migration, cleansing, and de- duplication, to maintain the quality and consistency of Salesforce data. Monitor system performance, diagnose issues, and implement solutions to optimize Salesforce performance and scalability. Oversee Salesforce integration initiatives with third- party systems, applications, and data sources to streamline business processes and enhance productivity. Provide technical guidance, support, and training to Salesforce users and stakeholders to maximize adoption and utilization of Salesforce features and capabilities. Stay informed about Salesforce best practices, updates, and new features, and assess their potential impact on our organization's Salesforce implementation.

CX-CPQ techno-functional analyst1 Job Summary : We are seeking a motivated Oracle CPQ professional with 2–3 years of experience to support the implementation, configuration, and enhancement of our Oracle CPQ solutions. The ideal candidate will have a strong understanding of CPQ processes, technical configuration, and scripting, and will contribute to optimizing our quoting and pricing workflows. Key Responsibilities : Configure Oracle CPQ modules including Product Configuration, Pricing, and Quote processes. Develop and maintain BML (BigMachines Language) scripts, Commerce Rules, and Document Engine templates. Collaborate with cross-functional teams (Sales, IT, Product) to gather requirements and deliver CPQ solutions. Support existing CPQ implementation by resolving bugs, performance tuning, and deploying enhancements. Integrate Oracle CPQ with external systems (e.g., CRM) using REST/SOAP APIs. Assist in UAT, documentation, and training for end users and business stakeholders. Ensure adherence to best practices, coding standards, and documentation. Required Skills & Qualifications : 2–3 years of hands-on experience with Oracle CPQ (BigMachines)/ OSC. Strong knowledge of BML, Commerce Processes, Configuration Rules, and Document Engine. Experience with integration technologies (REST, SOAP, Middleware platforms). Understanding of sales quoting processes and pricing models. Good analytical and problem-solving skills. Strong communication and teamwork abilities.

About the role As an Adobe Analytics System Administrator, you will be involved in all aspects of maintaining our Adobe Analytics platform and providing related reporting and analysis. You’ll play a critical role in empowering our teams with meaningful data insights that drive key business decisions. What you’ll do Serve as the primary administrator for the Adobe Analytics platform, handling setup, configurations, user access, and system updates. Work to implement tracking tags, ensuring accurate data collection across digital properties. Conduct regular audits and validations to ensure data accuracy and integrity. Provide troubleshooting and resolutions to any data discrepancies or data quality issues. Act as the point of contact for Adobe Analytics queries and issues; provide training and guidance to end users and stakeholders on best practices. Create, maintain, and optimize custom reports, dashboards, and metrics that align to business needs, facilitating data-driven decision-making across teams. Manage integration between Adobe Analytics and other platforms (e.g. CRM, CMS) to support cohesive data strategies. Proactively identify and implement improvements within the Adobe Analytics environment, staying updated on new features, tools, and industry best practices. Partner with cross-functional teams (e.g., IT, Marketing, Sales) to align data strategy and reporting to overall business objectives. What you’ll bring 5+ years of experience administering Adobe Analytics (Adobe Analytics certification preferred). Strong knowledge of JavaScript, HTML, tag management, and web data layer structures. Solid understanding of data collection methods, segmentation, and custom metrics within Adobe Analytics. Familiarity with integrating Adobe Analytics with other tools (e.g., Marketo, CRM, A/B Testing platforms). Exceptional analytical, problem-solving, and troubleshooting skills. Able to work flexible hours as required by business priorities and to align with time-zones across the business. Strong communication skills, with the ability to explain technical concepts to non-technical stakeholders. Preferred technology experienceWordpress, Adobe Analytics, Adobe Marketo Forms, Qlik, SFDC, Power BI, Optimizely,and Tealium Able to work flexible hours as required by business priorities Stay up to date on everything Blackbaud, follow us on Linkedin, X, Instagram, Facebook and YouTube Blackbaud is a digital-first company which embraces a flexible remote or hybrid work culture. Blackbaud supports hiring and career development for all roles from the location you are in today! Blackbaud is proud to be an equal opportunity employer and is committed to maintaining an inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law.

About the role As a Marketing Data Specialist , you will work alongside the Marketing Data Lead in managing and optimizing lead and contact creation and management processes with a focus on data quality, enrichment, standardization, and supporting ongoing data-related initiatives. What you’ll do Assist with data enrichment, acquisition, standardization, and segmentation efforts Aid in the management of lead and contact creation and routing workflows, ensuring data flows smoothly to and from CRM (Salesforce) and other systems using tools like LeanData , RingLead , Demandbase Data Integrity, SFDC Data Loader, Cloudingo , and more Ensure lead creation and conversion processes across Sales and Marketing are optimized and adhere to internal and external data health and compliance requirements Support Marketing Data Lead in implementing data governance policies and practices Oversee intake, perform related actions, and ensure positive outcomes of lead generation program s with goal to automate process where appropriate Collaborate with marketing , sales , and customer success teams to support data-driven initiatives and reporting What you’ll bring 5 + years of experience in data management, marketing operations, sales operations , or customer success operations Familiarity with CRM systems (e.g., Salesforce) and data management tools like LeanData , RingLead , Demandbase Data Integrity, SFDC Data Loader, Cloudingo , and more Has a high level of autonomy in day-to-day operations Strong attention to detail with an understanding of global data governance principles and best practices Ability to work independently and collaboratively with a global team Analytical mindset adept at problem finding and problem solving Able to work flexible hours as required by business priorities Stay up to date on everything Blackbaud, follow us on Linkedin, X, Instagram, Facebook and YouTube Blackbaud is a digital-first company which embraces a flexible remote or hybrid work culture. Blackbaud supports hiring and career development for all roles from the location you are in today! Blackbaud is proud to be an equal opportunity employer and is committed to maintaining an inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law.

As a Salesforce Consultant you will serve as a client-facing practitioner who sells, leads and implements expert services utilizing the breadth of IBM's offerings and technologies. A successful Consultant is regarded by clients as a trusted business advisor who collaborates to provide innovative solutions used to solve the most challenging business problems. You will work on projects that help clients integrate strategy, process, technology, and information to increase effectiveness, reduce costs and improve profit and shareholder value. You can take advantage of opportunities to master new skills, work across different disciplines, move into new challenges and develop a robust understanding of different industries Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise 5+ years of hands-on experience in Salesforce development, including LWC and Apex. Strong proficiency in Lightning Web Components (LWC), JavaScript, and HTML/CSS. Expertise in Apex programming, including classes, triggers, and batch processing. Experience working with Salesforce APIs (REST/SOAP) and integrations. Familiarity with Salesforce security model, including profiles, roles, sharing settings, and permission sets Preferred technical and professional experience Experience with Aura Components (though primary focus is LWC). Knowledge of Salesforce Experience Cloud (Communities). Experience with Salesforce Flows, Process Builder, and declarative automation

Desired Technical Experience Minimum 10 years of experience in architecture design and implementation of enterprise software solutions. Of that at least 5-6 years of experience in designing and delivering complex, high volume, enterprise wide solution on Salesforce. Deep knowledge and expertise across the solution set of salesforce – Sales, Service, Marketing and AI. Strong knowledge of the Salesforce platform – force.com, Apex, LWC, Integrations. Has directly contributed to large project wins by leading the presales effort and interaction with clients. Successful deliveries of large, complex salesforce programs spanning multiple solutions, integration and deployments. Creation of IP, Solution accelerators and other innovative solutions on Salesforce that’s helped win business or successfully deliver projects. Essential Skills to succeed Deep Passion, Perseverance & Grit coupled with a inquisitive, learning nature. Strong verbal, written communication, data presentation skills, Ability to effectively communicate with both business and technical teams Self-driven and motivated personality working with a strong conviction to make things happen. Ability to build strong business relationship with internal and external stakeholders. Exceptional team management and leadership skills Preferred Certifications At least 1 of the Architect certifications is mandatory. Salesforce Certified Technical Architect Salesforce Certified Application Architect Salesforce Certified System Architect Salesforce Certified Platform App Builder Salesforce Certified Sales Cloud Consultant Salesforce Certified Service Consultant Salesforce Certified Marketing Cloud Consultant

Overall 8+ years Minimum 2 years in Finance Service Cloud (Preferably hands-on) Must have minimum 2 years of team handling experience. End to end Project Management Experience as a Lead (Documentation, Stakeholder management, Code review & Solution.

We are looking for a Salesforce Business Analyst to join our team at Pune, India. As a Business Analyst and functional expert, you will play a crucial role during the initial rollout and subsequent maintenance of Salesforce applications for our customers. You will work with smaller and cross functional teams; in a fast-paced environment and closely collaborating with our customers. You should be comfortable in understanding business problems and recommend solutions by leveraging out-of-the-box Salesforce features and platform capabilities. What are the responsibilities? Plan, facilitate, and conduct requirements gathering sessions, meetings, and presentations while closely working with customer/stakeholder to gather requirements Identify and translate business needs into clearly defined requirements; Document user stories, process flows, data flows, traceability matrices. Prepare mock-ups, playbooks, and training material Collaborate with Customers/Stakeholders to recommend potential solutions, create effective demos, prepare POCs (proof of concept) Work closely with development and QA team to implement solution Help with Salesforce setup, configuration, end-to-end functional / regression testing, coordinate user acceptance testing, help with training, data migration, and post-go-live support. Manage day-to-day customer communication Work as a functional expert What are the qualities we look for? Excellent written and verbal communication Passion for customer satisfaction Ability to do multi-task effectively. Understanding of overall Salesforce Architecture, various Salesforce products like Sales Cloud, Service Cloud, Communities, CPQ, and overall Salesforce Ecosystem Hands on experience with managing and analyzing data Expert level knowledge in any one domain, preferably manufacturing and/or pharma domain What is the eligibility? A minimum of 2 years of demonstrated experience of working as a business analyst driving requirement gathering and solutioning Experience in Salesforce administration and customization of Sales Cloud and Service Cloud applications is preferred Master's degree in any disciplines with minimum 60% at graduation/post graduation Nice to have exposure to Salesforce AI, Agentforce and Data Cloud Candidate should be available to attend in-person interview in our office at Baner Available to join within15-30 days if selected What we expect? Self-starter willing to seek out solutions and ask questions when necessary Curiosity and dedication to learning and ability to apply new knowledge in a timely manner A high level of responsibility, ownership, and accountability Staying up to date with latest Salesforces releases including new functionality and changes that may impact systems

Max Life Insurance Company Limited is looking for Senior Officer to join our dynamic team and embark on a rewarding career journey LeadershipProvide leadership and guidance to team members, fostering a positive work environment Lead by example, demonstrating professionalism, integrity, and dedication to the organization's goals and values Project ManagementManage and coordinate projects from initiation to completion, ensuring adherence to timelines and budget constraints Develop project plans, allocate resources, and monitor progress to achieve project objectives Identify and mitigate risks to project success, implementing appropriate solutions as needed Operational EfficiencyStreamline processes and procedures to improve operational efficiency and effectiveness Identify opportunities for automation or technological enhancements to optimize workflow and productivity Collaborate with cross-functional teams to implement process improvements and best practices Data Analysis and ReportingAnalyze data to identify trends, patterns, and insights relevant to the organization's objectives Generate reports and presentations to communicate findings and recommendations to key stakeholders Utilize data-driven insights to inform decision-making and drive continuous improvement initiatives Stakeholder EngagementBuild and maintain relationships with internal and external stakeholders, including clients, partners, and vendors Collaborate with stakeholders to understand their needs and requirements, ensuring alignment with organizational objectives Effectively communicate project updates, issues, and resolutions to stakeholders, fostering transparency and trust Compliance and Risk ManagementEnsure compliance with relevant laws, regulations, and internal policies and procedures Proactively identify and address potential risks and compliance issues, implementing appropriate controls and safeguards Keep abreast of industry developments and best practices to inform risk management strategies

> Job Purpose: Wipro is currently look for an experienced Program Manager to join our ranks. The Program Manager will be responsible for the overall technical transformation implementation at the client end. Objectives of this role: - Strategize, implement, and maintain program initiatives that adhere to organizational and client objectives. - Develop program assessment protocols for evaluation and improvement of Digital Transformation projects. - Maintain organizational standards of satisfaction, quality, and performance. - Oversee multiple project teams, ensuring program goals are reached. - Manage budget and funding channels for maximum productivity. Roles and Responsibilities: - Collaborate with cross-functional teams and business stakeholders, including software engineers, data analysts, product managers, and operations teams, to design and improve end-to-end processes for operations. - Lead process improvement initiatives by identifying areas for enhancement, conducting data analysis, and developing actionable recommendations as per the business and industry standards. - Design and Drive large Transformation initiatives which may include automation, RPA, AI/GenAI, Chatbots, CX tools like agent assist, workflow orchestration, Quality management tools etc. - Drive automation initiatives by leveraging technology and process optimization to streamline manual tasks and improve overall productivity. - Stay updated on industry trends, emerging technologies, and regulatory changes related to banking operations and process optimization and apply this knowledge to improve business initiatives. - Drive regular project meetings ensure transformation initiatives are driven to completion. - Manage discussions with required stakeholders for on various aspects of the program for timely follow up till closure. - Performs Quality Control via reviews of the design created by Functional Consultant and Tech Architect - Responsible for receiving the sign-off on the design, UAT and Hypercare from the customer - Establish working relationships and routinely interface with project sponsors, business stakeholders technology partners. Required skills and qualifications: - 5+ years of experience in an upper-management role, preferably in program management. - Exceptional skills in leadership, time management, facilitation, and organization. - Core experience in Digital Transformation in Telecom order management and front office processes with the tools/ solutions mentioned in role and responsibilities. - Experience in managing stakeholders (internal and external). - Outstanding knowledge of change management principles and performance evaluation processes. Good to have skills and Experience: - PMP Certified is added advantage. - Technical understanding of various Platform architecture and product features Genesys, SFDC, ServiceNow etc - Current Technological landscape understanding and stays abreast of current technologies like AI/GenAI etc." Mandatory Skills: ServiceNow Creator. Experience: 10 YEARS.

> Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLAs defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLAs Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: Salesforce Platform Development. Experience: 5-8 Years.