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1.0 - 5.0 years
3 - 4 Lacs
Solapur
Work from Office
Execution Analyze the customer segmentation, sales trends in terms of demographics, geography, characteristics etc. to assess the potential for business Conduct trainings at the branch for all banking partners around regulatory guidelines and products. Plan for activation of branches through RR activities to increase the penetration in active branches to realize full potential of the bank partner in the given geography Relationship Management Drive the campaign/contest for the Partner Bank to drive sales in profitable segments. Assist banking partners in pitching product to crucial customers driving sales closure for the same. Identify cross sell opportunities for existing customers New Acquisition Banking Partners Gather market information of potential partner, analyze partners profile and customer mix to identify best product fitment from BAGIC portfolio, assess profitability viability assessment of partnership Schedule meetings with prospective banking clients and brief them about BAGIC products/ offer them lucrative products in coordination with the Vertical Head Service Orientation Engage with cross functional teams to ensure seamless execution of work across channels and deliver desired productivity including everyday servicing and policy issuance etc. Gather relevant documents from customer post sales and submit the same to operations team; gather additional data/documents as required Resolve operational issues faced by the partners to ensure smooth experience while working with BAGIC Provide support for cancellation requests, policy endorsements; process track such requests in coordination with internal ops team ; Ensure ease of process approvals for partners by coordinating with internal Ops team Support partners to register claims on behalf of customers, coordinate to ensure approvals within agreed timelines.
Posted 1 month ago
2.0 - 8.0 years
3 - 4 Lacs
Solapur
Work from Office
Execution Analyze the customer segmentation, sales trends in terms of demographics, geography, characteristics etc. to assess the potential for business Conduct trainings at the branch for all banking partners around regulatory guidelines and products. Plan for activation of branches through RR activities to increase the penetration in active branches to realize full potential of the bank partner in the given geography Relationship Management Drive the campaign/contest for the Partner Bank to drive sales in profitable segments. Assist banking partners in pitching product to crucial customers driving sales closure for the same. Identify cross sell opportunities for existing customers New Acquisition Banking Partners Gather market information of potential partner, analyze partners profile and customer mix to identify best product fitment from BAGIC portfolio, assess profitability viability assessment of partnership Schedule meetings with prospective banking clients and brief them about BAGIC products/ offer them lucrative products in coordination with the Vertical Head Service Orientation Engage with cross functional teams to ensure seamless execution of work across channels and deliver desired productivity including everyday servicing and policy issuance etc. Gather relevant documents from customer post sales and submit the same to operations team; gather additional data/documents as required Resolve operational issues faced by the partners to ensure smooth experience while working with BAGIC Provide support for cancellation requests, policy endorsements; process track such requests in coordination with internal ops team ; Ensure ease of process approvals for partners by coordinating with internal Ops team Support partners to register claims on behalf of customers, coordinate to ensure approvals within agreed timelines.
Posted 1 month ago
2.0 - 8.0 years
3 - 4 Lacs
Pune
Work from Office
Execution Analyze the customer segmentation, sales trends in terms of demographics, geography, characteristics etc. to assess the potential for business Conduct trainings at the branch for all banking partners around regulatory guidelines and products. Plan for activation of branches through RR activities to increase the penetration in active branches to realize full potential of the bank partner in the given geography Relationship Management Drive the campaign/contest for the Partner Bank to drive sales in profitable segments. Assist banking partners in pitching product to crucial customers driving sales closure for the same. Identify cross sell opportunities for existing customers New Acquisition Banking Partners Gather market information of potential partner, analyze partners profile and customer mix to identify best product fitment from BAGIC portfolio, assess profitability viability assessment of partnership Schedule meetings with prospective banking clients and brief them about BAGIC products/ offer them lucrative products in coordination with the Vertical Head Service Orientation Engage with cross functional teams to ensure seamless execution of work across channels and deliver desired productivity including everyday servicing and policy issuance etc. Gather relevant documents from customer post sales and submit the same to operations team; gather additional data/documents as required Resolve operational issues faced by the partners to ensure smooth experience while working with BAGIC Provide support for cancellation requests, policy endorsements; process track such requests in coordination with internal ops team ; Ensure ease of process approvals for partners by coordinating with internal Ops team Support partners to register claims on behalf of customers, coordinate to ensure approvals within agreed timelines.
Posted 1 month ago
1.0 - 5.0 years
3 - 4 Lacs
Nagpur
Work from Office
Execution Analyze the customer segmentation, sales trends in terms of demographics, geography, characteristics etc. to assess the potential for business Conduct trainings at the branch for all banking partners around regulatory guidelines and products. Plan for activation of branches through RR activities to increase the penetration in active branches to realize full potential of the bank partner in the given geography Relationship Management Drive the campaign/contest for the Partner Bank to drive sales in profitable segments. Assist banking partners in pitching product to crucial customers driving sales closure for the same. Identify cross sell opportunities for existing customers New Acquisition Banking Partners Gather market information of potential partner, analyze partners profile and customer mix to identify best product fitment from BAGIC portfolio, assess profitability viability assessment of partnership Schedule meetings with prospective banking clients and brief them about BAGIC products/ offer them lucrative products in coordination with the Vertical Head Service Orientation Engage with cross functional teams to ensure seamless execution of work across channels and deliver desired productivity including everyday servicing and policy issuance etc. Gather relevant documents from customer post sales and submit the same to operations team; gather additional data/documents as required Resolve operational issues faced by the partners to ensure smooth experience while working with BAGIC Provide support for cancellation requests, policy endorsements; process track such requests in coordination with internal ops team ; Ensure ease of process approvals for partners by coordinating with internal Ops team Support partners to register claims on behalf of customers, coordinate to ensure approvals within agreed timelines.
Posted 1 month ago
1.0 - 6.0 years
2 - 5 Lacs
Mumbai
Work from Office
Execution Analyze the customer segmentation, sales trends in terms of demographics, geography, characteristics etc. to assess the potential for business Conduct trainings at the branch for all banking partners around regulatory guidelines and products. Plan for activation of branches through RR activities to increase the penetration in active branches to realize full potential of the bank partner in the given geography Relationship Management Drive the campaign/contest for the Partner Bank to drive sales in profitable segments. Assist banking partners in pitching product to crucial customers driving sales closure for the same. Identify cross sell opportunities for existing customers New Acquisition Banking Partners Gather market information of potential partner, analyze partners profile and customer mix to identify best product fitment from BAGIC portfolio, assess profitability viability assessment of partnership Schedule meetings with prospective banking clients and brief them about BAGIC products/ offer them lucrative products in coordination with the Vertical Head Service Orientation Engage with cross functional teams to ensure seamless execution of work across channels and deliver desired productivity including everyday servicing and policy issuance etc. Gather relevant documents from customer post sales and submit the same to operations team; gather additional data/documents as required Resolve operational issues faced by the partners to ensure smooth experience while working with BAGIC Provide support for cancellation requests, policy endorsements; process track such requests in coordination with internal ops team ; Ensure ease of process approvals for partners by coordinating with internal Ops team Support partners to register claims on behalf of customers, coordinate to ensure approvals within agreed timelines.
Posted 1 month ago
1.0 - 5.0 years
3 - 4 Lacs
Kolkata
Work from Office
Execution Analyze the customer segmentation, sales trends in terms of demographics, geography, characteristics etc. to assess the potential for business Conduct trainings at the branch for all banking partners around regulatory guidelines and products. Plan for activation of branches through RR activities to increase the penetration in active branches to realize full potential of the bank partner in the given geography Relationship Management Drive the campaign/contest for the Partner Bank to drive sales in profitable segments. Assist banking partners in pitching product to crucial customers driving sales closure for the same. Identify cross sell opportunities for existing customers New Acquisition Banking Partners Gather market information of potential partner, analyze partners profile and customer mix to identify best product fitment from BAGIC portfolio, assess profitability viability assessment of partnership Schedule meetings with prospective banking clients and brief them about BAGIC products/ offer them lucrative products in coordination with the Vertical Head Service Orientation Engage with cross functional teams to ensure seamless execution of work across channels and deliver desired productivity including everyday servicing and policy issuance etc. Gather relevant documents from customer post sales and submit the same to operations team; gather additional data/documents as required Resolve operational issues faced by the partners to ensure smooth experience while working with BAGIC Provide support for cancellation requests, policy endorsements; process track such requests in coordination with internal ops team ; Ensure ease of process approvals for partners by coordinating with internal Ops team Support partners to register claims on behalf of customers, coordinate to ensure approvals within agreed timelines.
Posted 1 month ago
3.0 - 4.0 years
2 - 3 Lacs
Navi Mumbai
Work from Office
The service Incharge has to receive the goods received from the customer for repair or service. Then enter the details in the computer and allot a Job No. Then give the goods to the engineer for preparing a report of the repair to be done to rectify the instruments. Then the estimate for repairs is prepared and sent to customer for approval. If approved, a P/I si sent to the customer for payment. When payment is received, engineer is told to repair the instruments. After repairs, the instrument is depatched to the customer. If the repair estimate is not approved, the instruments are returned without repairs. All actions are recorded in the computer.
Posted 1 month ago
0.0 - 5.0 years
1 - 2 Lacs
Raipur
Work from Office
Position : Mechanic Construction & Mining Equipment Location : Raipur Industry : Refurbished Construction & Mining Machinery Experience : 2 to 6 years Qualification : ITI / Diploma in Mechanical Engineering Employment Type : Full-Time Job Summary We are looking for skilled and experienced Mechanics to join a leading company in the refurbishment of construction and mining machinery . The ideal candidate should have hands-on experience in repairing, assembling, overhauling, and building construction or mining equipment such as excavators, loaders, bulldozers, cranes, or dumpers. Key Responsibilities Perform mechanical assembly, disassembly, and rebuilding of construction and mining machines. Diagnose mechanical issues and carry out repairs and part replacements. Conduct routine inspection, servicing, and preventive maintenance . Work with engines, hydraulics, transmissions, undercarriages, and other heavy equipment systems. Ensure timely completion of refurbishment projects as per quality standards. Read and interpret technical manuals, drawings, and service instructions . Maintain tools, equipment, and workspace in clean and working condition. Collaborate with engineers and supervisors to improve machine performance and efficiency. Requirements ITI or Diploma in Mechanical Engineering. 2+ years of hands-on experience with construction/mining machinery (excavators, backhoe loaders, dump trucks, etc.). Strong understanding of mechanical systems, hydraulics, and diesel engines. Ability to work independently and as part of a team. Willingness to work in a workshop and site environment as needed.
Posted 1 month ago
2.0 - 7.0 years
3 - 4 Lacs
New Delhi, Bengaluru, Mumbai (All Areas)
Work from Office
Key Responsibilities and Duties: Diagnosing and Troubleshooting: Identifying the root cause of technical issues and devising solutions. Repairing Equipment: Performing repairs to restore equipment to optimal working condition. Preventive Maintenance: Conducting routine checks and maintenance to prevent breakdowns and extend equipment lifespan. Installation and Commissioning: Installing new equipment and systems and ensuring they are functioning correctly. Technical Support: Providing on-site or remote technical support to customers, often in the field. Training: Educating customers on the proper use and maintenance of equipment. Documentation: Keeping detailed records of service activities, including diagnoses, repairs, and maintenance procedures. Customer Interaction: Communicating effectively with customers to understand their needs and ensure satisfaction. Compliance: Adhering to safety regulations and company procedures. Essential Skills and Qualifications: Technical Expertise: Strong understanding of relevant equipment, systems, and technologies. Problem-Solving: Ability to diagnose and resolve technical issues efficiently. Communication: Effective communication skills to interact with customers and colleagues. Customer Service: Excellent customer service skills to ensure customer satisfaction. Physical Stamina: Ability to perform tasks that may involve physical exertion, such as lifting and moving equipment. Teamwork: Ability to collaborate effectively with other team members. Education/Experience: Bachelor's degree in a relevant engineering field (e.g., mechanical, electrical) or equivalent experience. Variations in Service Engineer Roles: Field Service Engineer: Provides on-site technical support and maintenance at customer locations. Professional Services Engineer: Develops and implements customized software solutions and integrations. Sales and Service Engineer: Combines sales and service roles, generating leads and providing technical support. Maintenance Engineer: Focuses on planning, scheduling, and executing maintenance tasks. For more details call or whats app Mayank (HR) Mob: 7897037297 Mail: Mayank@hirex.co.in
Posted 1 month ago
7.0 - 12.0 years
20 - 25 Lacs
Gurugram
Work from Office
What s up We re VaynerMedia ! We are a contemporary global creative and media agency with expertise in driving relevance for clients and delivering impactful business results. The independently-owned agency was founded in 2009 and has offices in New York, Los Angeles, London, Singapore, Australia, Thailand, Japan and Mexico City. VaynerMedia has been recognized for its work at Cannes Lions, the Clio Awards and The Webby Awards. It is part of the VaynerX family of companies. Culture is our key and Empathy is how we build it. VaynerMediaAPAC is strong with a world-class combination of diverse backgrounds collaborating to put forward innovative, creative and strategic solutions to the one advantage that stands the test of time --- PEOPLE. Day in and day out, we propel some of the biggest brands in the world to the intersection of attention and culture. In APAC, we are proudly +250, servicing a diverse client all around the region. The PITCH We re lucky that everyone within our walls thinks creatively, shares a passion for building communities, and understands the world of both big campaigns and social micro-content. Our ACDs here serve a slightly different (and more senior) role than more traditional digital creative types, but thankfully we ll never use the term digital ninja . Are you based in Delhi/ NCRGeeking the creative world in the India market for 7+ years nowOh well, we could be meant to be -- Here s where you come in. Use your creative craft, understanding of platforms and grasp of culture to solve marketing problems for a variety of brands. You have the most challenging role in the creative department as your duties are split between both doing the work as well as helping manage some of the work. You spend roughly 80% of your time working on solving briefs and 20% of your time managing projects under the direction of CD. You don t have an assigned partner so you often work alone with another creatives in the pod. And sometimes you partner with the CD. While other members of the pod do not technically report to you, it s expected that you help mentor them when possible. You have the most challenging role in the creative department. You fulfill the duties of a creative writer but also help manage projects under your CD s discretion. #thenavysealsofcreative Qualifications include Proven art direction, writing and design skills of 7 years Strong understanding of ideas versus tactics Exceptional concepting ability Natural leadership tendencies Exceptional video production experience Great with feedback and revisions What you should know about VaynerMedia Think lab and not agency . We get excited about solving business problems, not creating advertising for the sake of making advertising. Our entrepreneurship DNA runs deep. We re willing to break rules, try new things, and test hypotheses if it means better understanding our craft. It s fun! Our environment (and pace) feels much more like a start-up than most agencies you might be used to. Hopefully that, and the opportunity to collaborate with the talented and enthusiastic crew, work with big brands excites you, as it does us. We can t wait to meet you. P.S Portfolio would be nice :) #LI-Onsite
Posted 1 month ago
3.0 - 10.0 years
5 - 12 Lacs
Thane
Work from Office
Execution Analyze the customer segmentation, sales trends in terms of demographics, geography, characteristics etc. to assess the potential for business Conduct trainings at the branch for all banking partners around regulatory guidelines and products. Plan for activation of branches through R&R activities to increase the penetration in active branches to realize full potential of the bank partner in the given geography Relationship Management Drive the campaign/contest for the Partner Bank to drive sales in profitable segments. Assist banking partners in pitching product to crucial customers & driving sales closure for the same. Identify cross sell opportunities for existing customers New Acquisition Banking Partners Gather market information of potential partner, analyze partners profile and customer mix to identify best product fitment from BAGIC portfolio, assess profitability & viability assessment of partnership Schedule meetings with prospective banking clients and brief them about BAGIC products/ offer them lucrative products in coordination with the Vertical Head Service Orientation Engage with cross functional teams to ensure seamless execution of work across channels and deliver desired productivity including everyday servicing and policy issuance etc. Gather relevant documents from customer post sales and submit the same to operations team; gather additional data/documents as required Resolve operational issues faced by the partners to ensure smooth experience while working with BAGIC Provide support for cancellation requests, policy endorsements; process & track such requests in coordination with internal ops team ; Ensure ease of process & approvals for partners by coordinating with internal Ops team Support partners to register claims on behalf of customers, coordinate to ensure approvals within agreed timelines.
Posted 1 month ago
2.0 - 8.0 years
4 - 10 Lacs
Vijayawada
Work from Office
Execution Support partners to register claims on behalf of customers, coordinate to ensure approvals within agreed timelines. Engage with cross functional teams to ensure seamless execution of work across channels and deliver desired productivity including everyday servicing and policy issuance etc. Gather relevant documents from customer post sales and submit the same to operations team; gather additional data/documents as required Resolve operational issues faced by the partners to ensure smooth experience while working with BAGIC Provide support for cancellation requests, policy endorsements; process & track such requests in coordination with internal ops team ; Ensure ease of process & approvals for partners by coordinating with internal Ops team Service Orientation Schedule meetings with prospective banking clients and brief them about BAGIC products/ offer them lucrative products in coordination with the Vertical Head Gather market information of potential partner, analyze partners profile and customer mix to identify best product fitment from BAGIC portfolio, assess profitability & viability assessment of partnership New Acquisition Banking Partners Drive the campaign/contest for the Partner Bank to drive sales in profitable segments. Assist banking partners in pitching product to crucial customers & driving sales closure for the same. Identify cross sell opportunities for existing customers Relationship Management Analyze the customer segmentation, sales trends in terms of demographics, geography, characteristics etc. to assess the potential for business Conduct trainings at the branch for all banking partners around regulatory guidelines and products. Plan for activation of branches through R&R activities to increase the penetration in active branches to realize full potential of the bank partner in the given geography
Posted 1 month ago
3.0 - 8.0 years
3 - 4 Lacs
Gandhinagar, Ahmedabad, Gujarat
Work from Office
Diploma / B.E - Mechanical Engineer with 3 to 4 years of experience in installation, commissioning & servicing of pharmaceutical machinery such as: Liquid, Ointment Manufacturing Plants, Liquid Bottle Filling Machines, Capping & Labelling Machines. Required Candidate profile Willingness & readiness to travel domestically & internationally for site visits. Conduct FAT (Factory Acceptance Testing) at vendor sites as per customer specifications & company standards. Perks and benefits Negotiable - Depending Upon Candidate & Experience
Posted 1 month ago
0.0 - 4.0 years
2 - 6 Lacs
Thane
Work from Office
Responsibilities To fulfill aftersales needs of customers in the assigned territory To Maintain response time & downtime as per the SLA to assigned customers, Accountable for instruments installation and Warranty service in the Field, Accountable for Billable service and promote the service contracts, Accountable for Accessories & generating lead for Consumables sales, Develop and deliver a productivity strategy that contributes quarterly impacts to the business, Deliver actionable data driven insights to explore new areas of operational excellence, Ensure all in-field activities are carried out safely complying with company environmental Health & Safety (EHS) guidelines and procedures, Perform field service as advised by the Group Leader, carrying out repairs, maintenance and installation of instrumentation and their accessories, Provide highly visible customer support through the performance of on-site installation, troubleshooting, service, and repair of complex equipment and systems, Develop Junior Engineers on handling equipments and customers, Execute preventive maintenance calls as scheduled, Align personal working practices with the departments performance targets, Actively demonstrate compliance with all team targets, Maintain personal service spares issued and inventory records to the highest standard, Ensure all anomalies are quickly and effectively reported and resolved, Ensure that all tools and test equipment is adequate to perform service required, and that all test equipment issued is calibrated at the times specified, Make returns of all fully completed service documentation, Service Reports, Expenses Claims, daily, To ensure that quality standards are maintained while servicing the equipment, To maintain good communication at all relevant levels of customer organization, In case, customer gives poor rating while taking feedback about our services, necessary support must be taken from colleagues and ensure that customer complaint is resolved, Knowledge Management To continuously update the technical knowledge of products, To develop applications knowledge, To develop soft skills related to communication, selling and customer management, Cross functional support To support all colleagues as and when necessary, aligning to objectives of organization growth, To help Service Sales by following up on contract status, Account Receivables and promoting Upgrades / Accessories / Consumables , Basic Qualifications Education: Any graduate/postgraduate preferably Science Required work experience: Should have more than 6-8 years of experience in the relevant field, Experience in a Customer Service Environment Background in Electronics preferably gained in a high technology service, environment, with an understanding of analytical or clinical instrument applications, Competency Required: Strategic Perspective: Provides innovative growth ideas, Collaborates well across PKI, Develop Service coverage and sales plan (customers) Leadership Provides inspirational leadership, Strong communication/presentation skills Attracts/develops/retains high potential/ performing teams, Collaborates well with all PKI organizations Preferred Characteristics Resourceful and resilient in achieving goals, focused on achieving results Enthusiastic Proactive mindset with strong sense of responsibility and ownership Creates and maintains effective customer relationships, Ability to communicate in a professional manner with customers on all levels, providing service information, technical data, and general help as necessary, Ability to communicate internally, orally and in writing, Negotiating and influencing skills Understanding of excellent Customer Service
Posted 1 month ago
2.0 - 7.0 years
15 - 20 Lacs
Thiruvananthapuram
Work from Office
SUMMARY Job Title: Mechatronic Technician We are currently in search of a Mechatronic Technician to become a part of our team and undertake the responsibility of preserving, diagnosing, and fixing mechanical, electrical, and electronic systems in commercial vehicles to ensure their secure and effective operation. The perfect candidate will execute repairs on commercial vehicle systems, components, and accessories, adhering to manufacturer guidelines and safety procedures to reinstate functionality and performance. It is crucial to adhere to safety protocols and regulations to ensure vehicle safety and compliance, as well as maintain detailed records of maintenance, repairs, and inspections of commercial vehicles. Requirements Requirements: Completion of vocational training as an Automotive Mechatronics Technician for Commercial Vehicles, Agricultural and Construction Machinery Mechatronics Technician (m/f/d), or a similar technical qualification. Minimum of 2 years of hands-on experience in the repair and maintenance of commercial vehicles (excluding passenger vehicles). Candidates should possess substantial mechanic experience in this specific area of repair and service. During the screening process, candidates will be required to provide the names of vehicles they have worked on. Strong problem-solving abilities Team player Possession of at least a Class B driver's license Age below 40 years Note: Please include the names of vehicles worked on during the screening process. --- Completion of vocational training as an Automotive Mechatronics Technician for Commercial Vehicles, Agricultural and Construction Machinery Mechatronics Technician (m/f/d), or a similar technical qualification. Minimum of 2 years of hands-on experience in the repair and maintenance of commercial vehicles (excluding passenger vehicles). Candidates should possess substantial mechanic experience in this specific area of repair and service. During the screening process, candidates will be required to provide the names of vehicles they have worked on. Strong problem-solving abilities Team player Possession of at least a Class B driver's license Age below 40 years
Posted 1 month ago
4.0 - 7.0 years
6 - 10 Lacs
Bengaluru
Work from Office
Prudential s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. At Prudential Health India (PHI), we are on a mission to make Indians healthier, while bridging the health protection gap. This is a Zero to One team undertaking a greenfield health insurance deployment in India committed to building journeys that will truly empathize with the customer and offer a differentiated, uniquely delightful, and bespoke experience. To partner us in this mission, we are looking for a talented Manager- Retail Service As a Lead, your typical week might include the following Look after servicing requests of customers reaching out through our Contact center Own the post-acquisition customer servicing journey and work with Operations and Products team to ensure both business requirements and unit test are executed with efficacy Work with Contact Center lead to identify opportunities where digital servicing options can be promoted that will enable customers to receive instant service Be the advocate of digital servicing and encourage distributors and customers to drive engagement on such technology platforms at the same time act as a concierge to those segments that need support Implement exception management process so that Service Delivery failures are identified and remediated before impacting Customer or the Distributor Work with agile and lean mindset by relying on technology for transaction management and focus on Customer and Distributor Value Preposition Implement process controls to avoid any kind of regulatory, reputational or financial breaches Implement pre-emptive engagement opportunities for both customer and distributor thereby delivering superior experience opportunities You could be the right candidate if you Have a bachelor s degree from a recognized institute Have solid foundation in Customer Service and Operations Have knowledge of Insurance products Are not intimidated by the rapidly changing customer or distributor expectations and can keep up with constantly evolving technology solutions Able to think on your feet to navigate through the ecosystem and deliver solutions Are obsessed with providing Customer and Distributor delight moments and can influence stakeholders in the process Are a highly driven individual who goes that extra mile to deliver an outstanding product to the business team and end users/customers. Demonstrate the ability to work in a fast paced and hyper-growth environment using agile methodologies where Customer and Distributor expectations can be changing This could be the gig for you if you Are passionate about bringing truly consumer centric ideas and products into reality to help customers be healthier; you enjoy spending time with customers to understand what they really want. Have an attentive ear listen to new ideas. Thrive in environments that celebrate co-creation and collaboration. Are passionate about leveraging new age digital tools and technologies to transform customer experience. Like to work in a culture where everyone can see what others are doing Take help from others when stuck and encourage others when there are setbacks Have 4-7 years of total experience with at least 2+ years domain experience in insurance or banking. What can make you extra special if you Have demonstrable experience in improving customer experience through well managed operations Have walked extra mile in solving business problems by adopting offbeat path Have proven track record of succeeding in complex business environment and helping colleagues succeed as well We are keen to listen to your story; doesn t matter if you tell these stories with a sigh or with excitement. We respect both versions. Truly. Location: Mumbai Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.
Posted 1 month ago
3.0 - 8.0 years
6 - 9 Lacs
Kolhapur, Surat, Mumbai (All Areas)
Work from Office
Please call on Call : 8097516674 Mail : sangeeta@contactxndia.com Role & responsibilities Area Service Incharge Location : Mumbai/Kolhapur/Surat Exp : 3to 5 years Education : Diploma/Degree in Electrical or Electronics POSITION PURPOSE * To ensure post - sales services to customers of the assigned territory * To provide proactive customer care services to projects * To manage ASP network in the territory * To ensure quality delivery of warranty services * To coordinate service camps at projects sites * To ensure customers satisfaction as targeted * To resolve customer care issues pertaining to dealers JOB PROFILE * To supervise service delivery of SPs ( service personnel ) on daily basis * To monitor call pendency of every SP on daily basis * To take corrective action on pending calls in order to ensure timely closure * To provide CBS installation trainings to SPs * To ensure spare parts availability with each ASP * To review requirement of spare parts of each ASP based on consumption trends on monthly basis * To take corrective actions on gaps found in MSL maintenance of spare parts with ASPs * To ensure achievement of PMC sales target * To check quality of PMC service deliveries done by SPs * To provide proactive installation support to projects & keep record at each stage * To provide proactive installation pre-operative guidance to 100% customers * To visit sites during installation process * To organise service camps at projects sites * To visit sites during service camps * To resolve customers complaints as per defined CC timelines * To track & monitor franchisee wise call quality * To personally visit unsatisfied customers and close loop * To ensure that customers satisfaction to be more than 95% * To manage spare parts and ensure that every replaced part is returned to factory within committed timelines * To visit dealers counters in the territory * To resolve issues of dealers related to customer care * To assess dealers plumbers confidence on Jaquar products installation * To provide complete bathing solutions installation trainings to dealers plumbers to develop them for carrying out quality installations Preferred candidate profile
Posted 1 month ago
0.0 - 3.0 years
5 - 6 Lacs
Mumbai
Work from Office
ABFRL is looking for Advisor to join our dynamic team and embark on a rewarding career journey. Responsibilities: Provide expert advice and insights on specific subject matters. Assist clients or management in decision-making processes. Conduct thorough research to support advisory services. Prepare detailed reports and recommendations. Collaborate with other advisors and departments. Stay updated with industry trends and best practices.
Posted 1 month ago
2.0 - 5.0 years
6 - 10 Lacs
Mumbai
Work from Office
Act as the first point of contact for clients, delivering exceptional service. Address client concerns promptly and ensure a high level of satisfaction. Maintain accurate records of client interactions and follow up on unresolved issues. Ensure effective servicing and address clients related to statements , wealth related queries, portfolio statements etc. Liaising with internal teams - SME ( ME + Lib) to fulfil any client document related deficiency. Completion of investments KTC for clients on relevant portals . Key Responsibilities Strategy Create a Service Culture and ensure a superior Service experience for our customers. Business Servicing the WRB Clients for their end-to-end banking requirements Processes Ensure effective servicing and address clients related to statements , wealth related queries, portfolio statements etc Completion of investments KTC for clients on relevant portals People Talent Address client concerns promptly and ensure a high level of satisfaction. Risk Management Ensure accurate documentation and adherence to banking guidelines Skills and Experience Strong knowledge of retail banking products (accounts, loans, deposits, insurance, investments). Proficiency in using banking software/ application and CEMS Client-focused attitude with a proactive approach to relationship building. Problem-solving abilities to address client queries effectively Qualifications EDUCATION - Bachelor s degree in finance, Business Administration, Economics, or related fields (MBA preferred). TRAINING - 2 to 5 years of experience in retail banking preferably in priority banking CERTIFICATIONS - Prior experience in wealth or priority banking is required LANGUAGES - ENGLISH, HINDI, About Standard Chartered Were an international bank, nimble enough to act, big enough for impact. For more than 170 years, weve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If youre looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we cant wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, youll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. www. sc. com/careers 29105
Posted 1 month ago
1.0 - 5.0 years
3 - 4 Lacs
Vijayawada
Work from Office
Execution Analyze the customer segmentation, sales trends in terms of demographics, geography, characteristics etc. to assess the potential for business Conduct trainings at the branch for all banking partners around regulatory guidelines and products. Plan for activation of branches through RR activities to increase the penetration in active branches to realize full potential of the bank partner in the given geography Relationship Management Drive the campaign/contest for the Partner Bank to drive sales in profitable segments. Assist banking partners in pitching product to crucial customers driving sales closure for the same. Identify cross sell opportunities for existing customers New Acquisition Banking Partners Gather market information of potential partner, analyze partners profile and customer mix to identify best product fitment from BAGIC portfolio, assess profitability viability assessment of partnership Schedule meetings with prospective banking clients and brief them about BAGIC products/ offer them lucrative products in coordination with the Vertical Head Service Orientation Engage with cross functional teams to ensure seamless execution of work across channels and deliver desired productivity including everyday servicing and policy issuance etc. Gather relevant documents from customer post sales and submit the same to operations team; gather additional data/documents as required Resolve operational issues faced by the partners to ensure smooth experience while working with BAGIC Provide support for cancellation requests, policy endorsements; process track such requests in coordination with internal ops team ; Ensure ease of process approvals for partners by coordinating with internal Ops team Support partners to register claims on behalf of customers, coordinate to ensure approvals within agreed timelines.
Posted 1 month ago
1.0 - 6.0 years
2 - 4 Lacs
Gandhinagar, Ahmedabad, Gujarat
Work from Office
Diploma / B.E - Mechanical / Electrical / EC / IC Engineer with 1 to 4 years of experience in Pharma Machinery Manufacturing Industry as Service Engineer. Conduct commissioning tests to ensure proper setup & functionality. Knowledge in Documentation. Required Candidate profile Machine trial test in factory. Involvement in FAT & trial. Ready for field work till project hand over. Complete Machine installation at site. Machine handover to customer at site. Good Communication. Perks and benefits Negotiable - Depending Upon Candidate & Experience
Posted 1 month ago
1.0 - 6.0 years
0 - 2 Lacs
Bengaluru
Work from Office
SUMMARY We have an excellent opportunity for experienced people to work as a Store Manager in Bangalore. Apply Now. About Company: It is India's largest and most definitive place for fine writing instruments and accessories, and a leader in personalised corporate - gifting. Department Retail Reports To AOM Location - Orion Mall (Bangalore) Responsibilities: Sales of the store. Train, evaluate and motivate store employees Maintain, encourage, and possess ownership mentality . Provide a positive working environment and handle employee issues appropriately and in a timely manner. Resolve customer problems or complaints by determining optimal solutions. Ensure interior and exterior of store is maintained to company standards. Provide exceptional customer service and ensure the employees also provide the same level of service. Communicate, execute, and manage marketing and merchandising programs. Ensure store non - moving is less than 10% Ensure employee awareness of safety and emergency procedures. Ensure VM at store is best and as per guidelines Maintain adequate store supplies. Manage store revenue, including cash handling, deposit reconciliation and delivery of deposits to bank. Execute and monitor loss prevention and shrink programs. Management of all stores operational issues, to include store housekeeping, store administrative duties, physical inventories etc. Ensure reports are sent on timely basis. Requirements Qualification:- Any graduate Minimum 3 years of retail experience, preferred in a luxury category. Should have handled a store with an average store size of 500 - 1000 square feet. Possess strong leadership skills Ability to teach effectively/develop others to the next level Strong operations experience in receiving, stock and inventory as well as front-office operations, end management and office management. Ability to organize and prioritise multiple tasks in a fast - paced environment Strong interpersonal, motivational, communication and organizational skills The ability to provide a great level of customer service. An upbeat demeanour, with a sales - oriented personality Benefits Salary - 4LPA - 6LPA PF+ESIC Lucrative Incentive
Posted 1 month ago
6.0 - 10.0 years
6 - 11 Lacs
Chennai
Work from Office
Position summary New American Funding (NAF) is a mortgage lender offering an array of loan options. Established in 2003 and headquartered in Tustin, CA, United States We're expecting candidate to be able to make independent decisions, execute the process and drive the team's performance on key performance metrics. Role & responsibilities Ensure process is executed as per Standard Operating Procedure. Providing team guidance and coaching to individual associates who fall below desired performance. Continuously contribute towards process improvement. Align team members with onshore team needs, allocate target and tool usage to support task performance. Track the process for workflow, tracking team performance, deployment of resources and capacity planning Review the performance on the key process metrics and conduct RCA to improve quality parameters. Act as process SME and manage additional responsibilities by providing extended cover to the team. Ensure daily work is managed within specified / agreed timeframe. Effectively manage shift operations and leave planning. Core Competencies Must have US Mortgage domain experience. Minimum 5 to 9 years of experience Experience in loan servicing Handled at least a team size of minimum 15 members Excellent command of the English language being fluent in spoken and written. MS Office application suite (preferably Word, Excel & PowerPoint). Good analysis and problem-solving skills Ability to build and motivate team.
Posted 2 months ago
1.0 - 4.0 years
3 - 6 Lacs
Hyderabad
Work from Office
Overview: Founded in 1988 and headquartered in Atlanta, Trimont ( trimont ) is a specialized global commercial real estate loan services provider and partner for lenders seeking the infrastructure and capabilities needed to make informed, effective decisions related to the deployment, management and administration of commercial real estate secured credit, We do this with a team of 400+ extraordinary Team Members who serve a global client base from offices in Atlanta, Dallas, Kansas City, London, New York and Sydney We empower our skilled global teams by equipping them with the necessary knowledge and advanced technology, as well as fostering a culture driven by values This approach helps our teams excel and build meaningful client relationships, while providing the highest quality service and feeling proud of the work they do, Trimont is an innovative firm where visionary professionals come to learn, grow, and thrive with colleagues driven by curiosity and collaboration, Learn: We believe ongoing learning is critical and are focused on providing a work environment where all team members can take ownership of their careers, Grow: We work alongside the largest institutional lenders in the world, overseeing the most significant projects in the industry This unique opportunity allows us to broaden our skillset and develop our abilities by tackling some of the industry's most challenging and exciting endeavors, Thrive: Our firm is a place where ethics and excellence meet to create an experience that matches our capabilities There are no limits to what we as team members as an organization, can achieve together, Job Summary: This Position is responsible for activities related to servicing of commercial loan transactions, Setting up cash management accounts, monitor cash management triggers, and closing cash management accounts Administering funds performing loans through waterfall This process involves analyzing the account to ensure there are sufficient funds to process funds, reconciling funds in the Cash Management account, processing payment from the cash management account, disbursing operating expenses to the borrower, and distributing any remaining funds in accordance with the governing agreements, Responsibilities: Support a variety of loan servicing tasks, including reviewing loan disbursement requests, processing and approving disbursements, process and approve day to day waterfall, process trigger transaction, setup, manage and close cash management accounts adhering to procedures, Follow the procedure while processing and performing quality check to ensure process is audit ready, Maintaining procedure manuals, provide trainings and on job support to junior team members, Perform Quality reviews, provide timely feedback and help junior team members to improve their quality, Identify and execute transformation/automation project which brings efficiency to the business Collaborate with peers in both locations to execute day to day operations and ensure process SLAs are achieved Proactively identify risk and introduce appropriate control measures Execute control, checks, reconciliation and report the outcome to management on a daily basis, Participate in application testing whenever needed Managing the process in absence of FLM Required Qualifications: Require 3+ Years of experience in Commercial Real Estate Servicing, Money Movement, Approval experience in Domestic (US) or International Disbursements/Payments domains, Cashiering, Ability to identify and manage Risk, Strong verbal and written communication Demonstrated capacity to achieve results in a fast-paced, high-volume, and dynamic setting, Organizational and administrative skills that reflect attention to detail and the ability to prioritize amidst competing demands, Strong work ethic and a sense of urgency, Skilled in managing sensitive information while upholding privacy, Handling workload and special projects efficiently, Ability to work both independently and within a team environment, Trimont is an equal opportunity employer, and were proud to support and celebrate diversity in the workplace If you have a disability and need an accommodation or assistance with the application process and/or using our website, please contact us We are proud to maintain a drug-free policy, ensuring that our community is a secure and productive space for all our team members,
Posted 2 months ago
2.0 - 4.0 years
4 - 6 Lacs
Chennai
Work from Office
Job title: Customer Service Representative B2B Location: Temple, TX Education: HS Diploma or GED No of Openings: 80 Job Summary B2B Customer Service Sales Representatives handle incoming calls to assist Business Telecommunication Customers with requests and questions on all services offered while handling incoming sales inquiries, providing information about our telecommunications products and services, and assisting customers in making informed purchasing decisions, This role requires effective communication skills, professionalism, business acumen, passion for sales, and a commitment to delivering exceptional customer experiences, Responsibilities Handle a variety of incoming calls addressing complex business customersquestions and concerns to provide a quick resolution and positive customer experience Engage with customers to understand their needs, answer questions, and provide product recommendations, Educate customers about our telecommunications products and services, including internet, phone / wireless, and TV packages, Present pricing, promotions, and available options to customers in a clear and compelling manner, Assist customers in selecting the most suitable products or services based on their requirements and preferences, Process sales orders accurately and efficiently using our sales tools, Follow up with customers to ensure satisfaction, address any concerns, and encourage upselling or cross-selling opportunities, Meet or exceed individual and team sales targets, conversion rates, and customer satisfaction metrics, Adhere to program key performance indicators such as: schedule adherence, average handle and wrap time, various conversion rates for telecommunications products, attendance policy Qualifications Minimum HS Diploma or GED, some College preferred Minimum of 6 months of call center experience or relevant sales experience, 1 year highly preferred Above average job stability Customer service, inbound retention, inbound sales, and telecommunications experience in a call center setting highly preferred Excellent verbal and written communication skills, with the ability to engage and build rapport with customers effectively, Strong sales aptitude and persuasive abilities, with proven testimonials on meeting or exceeding sales targets, Familiarity with telecommunications products and services, including internet, phone / wireless, and TV offerings, Above average computer skills and ability to navigate complex call center systems Proficiency in using sales tools to manage customer interactions and track sales performance, Exceptional customer service skills, with a focus on delivering positive experiences and resolving customer issues promptly, Ability to work independently and as part of a team in a fast-paced, high-volume environment, Must be willing to work full time onsite during dayshift, early evening, weekend, and Holiday hours of operation, Must pass pre-employment assessment testing and required background checks Follow us on LinkedIn to know about our latest job openings! Submit the form below to apply Name(Required) Email(Required) Phone(Required) Do you have a high school diploma(Required) YesNo Do you have customer service experience / Sales working in a call center environment(Required) YesNo How many years of experience do you have working as a Customer Service Representative(Required) 0-6 Monthsmore than 6+ Months Are you flexible working in shifts(Required) YesNo Flexibility to work any hours between(Required) 00 AM 8 Do you have prior telecommunications or sales experience(Required) YesNo Current Location(Required) Are you willing to commute to Temple, TX on daily basis (Required) YesNo Attach Resume(Required) Accepted file types: pdf, docx, doc, Max file size: 10 MB, ?
Posted 2 months ago
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