ServiceNow Portal Developer

Role Overview:

The Marketing Cloud Developer is responsible for understanding business requirements and delivering high-quality, scalable technical solutions within the Salesforce Marketing Cloud ecosystem.

Key Responsibilities:

• Collaborate with business stakeholders to gather and analyze marketing requirements.
• Design, develop, and implement Salesforce Marketing Cloud solutions to meet campaign and automation needs.
• Build and customize journeys, automations, email templates, and data extensions.
• Utilize AMPscript, SQL, and other SFMC tools for dynamic content personalization and data management.
• Troubleshoot and resolve technical issues related to marketing cloud implementations.
• Ensure adherence to best practices for data security, deliverability, and compliance.
• Maintain documentation and provide support to marketing and technical teams.

Qualifications:

• Strong experience with Salesforce Marketing Cloud components (Journey Builder, Automation Studio, Email Studio, etc.).
• Proficiency in AMPscript, SQL, and scripting for marketing automation.
• Solid understanding of marketing automation concepts and campaign execution.
• Excellent problem-solving skills and ability to work independently or in a team.
• Good communication and collaboration skills.

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ServiceNow Portal Developer

Role Overview:

The ServiceNow Portal Developer will design, develop, and implement responsive and user-friendly portals on the ServiceNow platform, ensuring performance, scalability, and alignment with business needs.

Key Responsibilities:

• Develop and configure ServiceNow Service Portals and custom widgets.
• Implement user interfaces based on design specifications, ensuring consistency across portal pages.
• Design, configure, and customize new applications and modules within ServiceNow.
• Troubleshoot patch and release management issues.
• Ensure portals meet performance and reliability standards.
• Develop custom mobile applets, including features like barcode scanning and language translation.
• Act as a technical SME for the ServiceNow platform and mentor junior developers.
• Stay current with ServiceNow platform updates and emerging technologies.
• Identify and drive process improvements in collaboration with project teams and clients.

Requirements:

• Bachelor's degree in Computer Science, IT, or related field.
• Minimum 5 years of experience in ServiceNow portal development.
• Strong expertise in ServiceNow Service Portal configuration and development.
• Proficiency in client-side scripting using AngularJS, ReactJS, or similar frameworks.
• Solid understanding of ServiceNow platform architecture.
• Excellent analytical, problem-solving, and communication skills.
• Ability to work independently and collaboratively in team environments.
• ServiceNow certifications (Certified Application Developer, Certified System Administrator) are a plus.