Posted:1 day ago|
Platform:
Hybrid
Full Time
Role Responsibilities: • The ServiceNow GDN Consultant is responsible for developing technical solutions on the ServiceNow platform to satisfy the business needs of the IT department and beyond. • Development of ITSM & other modules (GRC, SECOPS, HRSD, CSM, ITBM) in ServiceNow Platform. • Always follow best development practices during implementation. • Support other developers in their work to integrate existing systems with Service Now. • Strong hands-on ServiceNow implementation or development experience with minimum 3 full cycle implementation of any ServiceNow module. • Creating technical design document and writing Unit test cases. • Knowledge in Web Technologies (XML, HTML, JAVA Script, etc.) Will be essential. • ServiceNow upgrade hands-on. • Very good knowledge of the ITSM/GRC/SECOPS/HRSD/CSM/ITBM process. • Work with global ServiceNow team to implement the ServiceNow ( all the modules ) across all global locations of client. • Exceptional Interpersonal Skills & Ability to work Independently and with a team. Requirement: • Candidate should have the ability to perform in a dynamically changing environment • Should have prior working experience in ServiceNow tool • Service Now Integration to various solutions (SaaS, External Apps) using REST API / webservice / JSON / ServiceNow Scripting. • Ability to work under pressure and handle crunched timelines • Excellent verbal/written communication, collaboration, analytical and presentation skills to lead an environment driven by customer service and team work Must-Have Certifications • Certified System Administrator (Desired) • ITIL Certifications (desired) • Other Service-Now Certifications (Preferred) Experience & Background • B-Tech/BCA/MCA • 4.5+ years of IT industry experience. • Minimum 3 year of implementation/customization experience on ServiceNow • Experience on Service portal will be an advantage.
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