7 Servicenow Configuration Jobs

Configuration/Customization of the ServiceNow platform, including creating workflows. Lead the conceptualization, design, development, implementation, and maintenance of new and existing features for the existing portfolio of applications for a business area. Design, code, configure, unit test, maintain, and document software deliverables using agreed upon standards and tools. Build service requests from customer requirements including requests, request items and tasks using workflows (manage data flows from the customer to the support teams providing the service). Use scripting tools and ServiceNow functionality to automate rote tasks fulfillment in ServiceNow. Perform integrations and process automation using Service Now Orchestration. Experience with ServiceNow App Engine and custom/scoped app development experience Load, manipulate and maintain data between ServiceNow and other systems. Perform system and integration testing with sample and live data Monitor health, usage and overall compliance of the application. Collaborate with team members and business users to clarify requirements and confirm design/implementation. Follow set coding best practices and standards. Foster a collaborative and team-oriented environment. Adhere to the system development life cycle (SDLC) processes. Test and debug team solutions. Participate in on-call rotation to troubleshoot and prioritize Incidents assigned to team. Document processes/solutions/fixes in Knowledge Base. Maintain a regular and predictable work schedule. Establish and maintain effective working relationships within the department, the Strategic Business Units, Strategic Support Units, and the Company. Interact appropriately with others to maintain a positive and productive work environment.

Configuration/Customization of the ServiceNow platform, including creating workflows. Lead the conceptualization, design, development, implementation, and maintenance of new and existing features for the existing portfolio of applications for a business area. Design, code, configure, unit test, maintain, and document software deliverables using agreed upon standards and tools. Build service requests from customer requirements including requests, request items and tasks using workflows (manage data flows from the customer to the support teams providing the service). Use scripting tools and ServiceNow functionality to automate rote tasks fulfillment in ServiceNow. Perform integrations and process automation using Service Now Orchestration. Experience with ServiceNow App Engine and custom/scoped app development experience Load, manipulate and maintain data between ServiceNow and other systems. Perform system and integration testing with sample and live data Monitor health, usage and overall compliance of the application. Collaborate with team members and business users to clarify requirements and confirm design/implementation. Follow set coding best practices and standards. Foster a collaborative and team-oriented environment. Adhere to the system development life cycle (SDLC) processes. Test and debug team solutions. Participate in on-call rotation to troubleshoot and prioritize Incidents assigned to team. Document processes/solutions/fixes in Knowledge Base. Maintain a regular and predictable work schedule. Establish and maintain effective working relationships within the department, the Strategic Business Units, Strategic Support Units, and the Company. Interact appropriately with others to maintain a positive and productive work environment.

Functional Responsibilities: Collaborate with business stakeholders to gather and document detailed requirements across risk domains (ABAC, Cybersecurity, Privacy, R&D, EHS, etc.) Translate business needs into functional specifications and user stories Design and validate workflows for risk assessments, approvals, and escalations Support the configuration of front-end questionnaires and logic-based risk triggers Assist in defining KPIs, reporting needs, and audit trail requirements Technical Responsibilities: Implement and configure the ServiceNow Risk Management module Lead or support API integrations with tools such as: OneTrust, Archer, CyberGRX, Security Scorecard Veeva Vault, Rapid Ratings, Ariba, Onit, SharePoint Ensure data mapping, transformation, and validation between systems Support testing (UAT, SIT) and defect resolution Ensure compliance with data privacy, security, and audit requirements

Broad IT experience of 4 -6 years working within a large enterprise on implementation initiatives Minimum 3 years of experience in configuring Service Now which involves various modules, 3rd party integrations and building custom applications Strong technical knowledge of all Service Now modules Good hands on knowledge and experience of JavaScript, XML and XSL stylesheets, web services Service Now administration, Service Now Implementation Specialist certification and experience of Discovery,is plus.

Experience: 7/8+ years Mandatory: Discovery CIS certification and CMDB micro-certification Computer Science or equivalent degree Strong development experience in ServiceNow (minimum 5 years in ServiceNow) Good communication skills Strong Experience in ServiceNow ITSM, CSM (Customer Service Management) implementations Hands on experience with ServiceNow configurations Hands on experience with script based ServiceNow components such as business rules, script includes, client scripts, UI pages etc . Hands on experience with ServiceNow Workflows and customisations Hands on experience ServiceNow UI Builder, Flow designer Knowledge of ServiceNow development best practices. Knowledge of ServiceNow platform administration. Knowledge and experience on service portal with experience coding in Scripts, Angular is a big advantage. Experience with integrations to other systems using the MID server and direct/Scripted web services. ITOM experience is added advantage with ServiceNow CMDB, Asset Management, OMT experience (anyone of these or more) Architectural and hands-on Integrations experience with other Enterprise applications. Knowledge and experience with JavaScript, PowerShell, JSON, REST and SOAP. Desired ServiceNow Trainings/Certifications: ServiceNow System Administration, CSM, ITSM etc.

Project Role : Application Designer Project Role Description : Assist in defining requirements and designing applications to meet business process and application requirements. Must have skills : ServiceNow Customer Service Management (CSM) Good to have skills : Servicenow Tools Administration Minimum 7+ year(s) of experience is required Educational Qualification : Engineering with ServiceNow Certification Summary: As an Application Designer for Cloud Migration & Implementation, you will be responsible for assisting in defining requirements and designing applications to meet business process and application requirements using ServiceNow Customer Service Management (CSM). Your typical day will involve collaborating with cross-functional teams, analyzing business requirements, and designing solutions to meet customer needs. Roles & Responsibilities: colla borate with cross-functional teams to analyze business requirements and design solutions using ServiceNow Customer Service Management (CSM). Design and develop ServiceNow CSM applications, including configuration, scripting, and integration with other systems. Ensure the quality of the ServiceNow CSM applications by conducting thorough testing and debugging. Provide technical guidance and support to the development team, ensuring adherence to best practices and standards. Stay updated with the latest advancements in ServiceNow CSM and related technologies, integrating innovative approaches for sustained competitive advantage. Professional & Technical Skills: - Must To Have Skills: Strong experience in ServiceNow Customer Service Management (CSM). - Good To Have Skills: Experience in Servicenow Tools Administration. - Experience in designing and developing ServiceNow CSM applications, including configuration, scripting, and integration with other systems. - Strong understanding of ITIL processes and ServiceNow best practices. - Experience in conducting thorough testing and debugging of ServiceNow CSM applications. - Excellent communication and collaboration skills, with the ability to work effectively in a team environment.

Degree B.E Specialisation Computers Responsibilities: Design and develop custom applications and workflows in ServiceNow.Configure modules like Incident, Change, Problem, and CMDB. Create business rules, client scripts, UI policies, and integrations. Optimize performance and ensure platform security. Work with stakeholders to gather and implement requirements.