Posted:5 days ago|
Platform:
Work from Office
Full Time
Key Responsibilities: ServiceMax Responsibilities: Execute and manage service-related processes such as Work Orders, Entitlements, Contracts, Installed Base, Preventive Maintenance, Repair Orders, and Dispatch Console. Serve as a subject matter expert for ServiceMax; provide training and guidance to internal teams. Maintain accurate records of customer assets and service data. Ensure smooth functioning of ServiceMax workflows from initiation to closure. Generate operational reports and analyze data to improve service delivery. Create and maintain comprehensive documentation for standard operating procedures. Collaborate effectively with internal teams, demonstrating strong teamwork and relationship-building in alignment with SKFs core values. SAP Responsibilities: Manage Service Contracts, ensuring accuracy and timely processing. Utilize SAP SD (Sales and Distribution) and logistics modules to ensure seamless integration with ServiceMax. Process and track sales orders, maintain delivery schedules, and resolve order status issues. Maintain accurate pricing on sales orders and contracts Managing customer master data, including customer records, contact information
Genius Consultants
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