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Service Officer-Branch Banking-Branch Banking

Service Officer-Branch Banking-Branch Banking

Kotak Life Insurance

1 - 5 years

2 - 3 Lacs

Lucknow

Posted:2 weeks ago| Platform:

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Skills Required

cross selling branch management sales relationship management branch banking branch sales retail banking customer service banking operations branch banking operations marketing branch operations term deposits retail liabilities private banking

Work Mode

Work from Office

Job Type

Full Time

Job Description

About The Role KRAs: Cash Management Cash/Non-cash transactional activities Redress customer needs pertaining to cash, DDs, cheque deposits, general information. Maintaining speed and accuracy of transactional processes. Sensation of the use of other business opportunities. Providing a high-quality experience that will encourage customer loyalty and good word-of-mouth Redress customer needs pertaining to cash, DDs, cheque deposits, general information. Speed and accuracy of transaction. Exploitation of other business opportunities sensed. Providing quality of experience that will ensure retention and positive word-of-mouth. EXPERIENCE, QUALIFICATIONS & QUALITITIES Experience of 1-2 years only. The experience should have been in the front-office of banks. Graduate. Well groomed and presentable. Bilingual proficiencyEnglish and local language Should have a desire to know and understand financial terminology. Likewise, should be comfortable handling cash. Computer proficiency a must. AGE: 22-25 years OTHERS: Reporting toService Manager / Branch Manager (depending on size of branch) TARGET: ADFC, HDFC, Coo-op Banks, Thomas Cook, UAE Exchange THE ROLE (bold): REVENUE GENERATION, CUSTOMER ACQUISITION, CUSTOMER RETENTION , COST EFFICIENCY THROUGH PROCESS

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Service Officer-Branch Banking-Branch Banking