35 Service Fulfillment Jobs

Project Role : Business Process Architect Project Role Description : Design business processes, including characteristics and key performance indicators (KPIs), to meet process and functional requirements. Work closely with the Application Architect to create the process blueprint and establish business process requirements to drive out application requirements and metrics. Assist in quality management reviews, ensure all business and design requirements are met. Educate stakeholders to ensure a complete understanding of the designs. Must have skills : Service Fulfillment Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : BE or equivalent Summary :As a Business Architect, you will be responsible for leading current state assessments, identifying high-level customer requirements, and developing business solutions to create tangible business value for the client. Your typical day will involve defining opportunities, developing business cases, and ensuring service fulfillment using Spring Boot, Microservices, and Light Weight Architecture. Roles & Responsibilities:- Lead current state assessments and identify high-level customer requirements.- Define opportunities to create tangible business value for the client.- Develop business solutions and structures needed to realize these opportunities.- Develop business cases to achieve the vision.- Ensure service fulfillment using Spring Boot, Microservices, and Light Weight Architecture. Professional & Technical Skills: - Must To Have Skills: OSS, Spring Boot, Microservices and Light Weight Architecture- Good To Have Skills: Experience in Business Architecture, Business Process Management, and Business Analysis.- Design, solution, Integrate,data modeling, networking experience required; Telecom OSS with Inventory and Integration Knowledge Required- Strong understanding of business processes and systems.- Experience in developing business cases and proposals.- Excellent communication and stakeholder management skills. Additional Information:- The candidate should have a minimum of 7.5 years of experience in Service Fulfillment.- The ideal candidate will possess a strong educational background in Business Architecture, Business Process Management, or a related field, along with a proven track record of delivering impactful business solutions. Qualification BE or equivalent

Project Role : Tech Delivery Subject Matter Expert Project Role Description : Drive innovative practices into delivery, bring depth of expertise to a delivery engagement. Sought out as experts, enhance Accentures marketplace reputation. Bring emerging ideas to life by shaping Accenture and client strategy. Use deep technical expertise, business acumen and fluid communication skills, work directly with a client in a trusted advisor relationship to gather requirements to analyze, design and/or implement technology best practice business changes. Must have skills : Service Fulfillment, Application Design, Data Modeling Techniques and Methodologies, Process Improvements Good to have skills : NAMinimum 12 year(s) of experience is required Educational Qualification : BE or equivalent Summary :As a Tech Delivery Subject Matter Expert, you will drive innovative practices into delivery, bring depth of expertise to a delivery engagement. Sought out as experts, enhance Accentures marketplace reputation. Bring emerging ideas to life by shaping Accenture and client strategy. Use deep technical expertise, business acumen and fluid communication skills, work directly with a client in a trusted advisor relationship to gather requirements to analyze, design and/or implement technology best practice business changes. Roles & Responsibilities:- Expected to be an SME- Collaborate and manage the team to perform- Responsible for team decisions- Engage with multiple teams and contribute on key decisions- Expected to provide solutions to problems that apply across multiple teams- Lead process improvement initiatives to enhance service fulfillment- Develop and implement data modeling techniques and methodologies- Design and optimize application architecture Professional & Technical Skills: - Must To Have Skills: Proficiency in Service Fulfillment, Data Modeling Techniques and Methodologies, Process Improvements, Application Design- Strong understanding of IT service delivery processes- Experience in implementing technology best practices- Knowledge of business process architecture principles- Ability to analyze and interpret complex data sets Additional Information:- The candidate should have a minimum of 12 years of experience in Service Fulfillment- This position is based at our Bengaluru office- A BE or equivalent is required Qualification BE or equivalent

About The Role Skill required: Fulfill - Service Fulfillment Designation: Supply Chain Operations Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Responsibilities of this role may include activities related to Service Requests, Track & Trace, Vendor Maintenance, and Costing in various system platforms. The Replenishment Assistant plays a vital role in supporting the Replenishment team by ensuring seamless coordination between vendors, logistics, and internal departments. This position may be responsible for managing and validating PO Accuracy in Prism, which include key details such as pricing, quantities, and delivery dates to align with expectations. The Replenishment Assistant works directly with vendors to resolve issues and maintain the accuracy of the supply chain. Additionally, the role may involve maintaining and updating vendor information in Blue Yonder-SCPO and Arrowstream, ensuring that aspects of vendor setup information is accurate and current.The Replenishment Assistant may also be responsible for processing drop shipments and other service requests in SOUS, supporting the Sales team to ensure the timely fulfillment of orders. This role may also support in identifying opportunities for process improvement thus contributing to the overall efficiency of the Replenishment operations. The Replenishment Assistant must be highly organized and detail-oriented, managing multiple tasks effectively while maintaining strong vendor and internal team relationships. Ultimately, this role helps drive the success of organization by ensuring smooth and efficient product flow and supporting the execution of operational tasks. What are we looking for Qualification:Three-year degree (Bachelors Degree) is highly preferred. Equivalent work experience and applicable certifications may be considered as well (Military Service, APICS, CPM, etc.)Experience:4+ years of direct inventory management/supply chain experience preferred, with food service experience a plusPossess superior oral and written communication along with strong analytical skillsAbility to communicate clearly and professionally with suppliers, sales, field partners and other business contacts via telephone, email, and video conferencingMust be able to deal with high pressure situations to meet daily/weekly timelines with a high sense of urgencyHigh attention to detail, strong interpersonal skills and customer orientation, and fact-based decision makingAbility to quickly learn new technologies, with Blue Yonder-SCPO / Prism / Arrowstream experience heavily preferred. Proficiency and proven experience in Microsoft Office Suite, includingMicrosoft Outlook, Microsoft Excel, Microsoft PowerPoint and Microsoft WordYou would be responsible for Replenishment activities, Track & Trace and Vendor Maintenance Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

About The Role Skill required: Fulfill - Service Fulfillment Designation: Supply Chain Operations Associate Qualifications: BCom/Any Graduation Years of Experience: 2 to 3 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Responsibilities of this role may include activities related to Service Requests, Track & Trace, Vendor Maintenance, and Costing in various system platforms. The Replenishment Assistant plays a vital role in supporting the Replenishment team by ensuring seamless coordination between vendors, logistics, and internal departments. This position may be responsible for managing and validating PO Accuracy in Prism, which include key details such as pricing, quantities, and delivery dates to align with expectations. The Replenishment Assistant works directly with vendors to resolve issues and maintain the accuracy of the supply chain. Additionally, the role may involve maintaining and updating vendor information in Blue Yonder-SCPO and Arrowstream, ensuring that aspects of vendor setup information is accurate and current.The Replenishment Assistant may also be responsible for processing drop shipments and other service requests in SOUS, supporting the Sales team to ensure the timely fulfillment of orders. This role may also support in identifying opportunities for process improvement thus contributing to the overall efficiency of the Replenishment operations. The Replenishment Assistant must be highly organized and detail-oriented, managing multiple tasks effectively while maintaining strong vendor and internal team relationships. Ultimately, this role helps drive the success of organization by ensuring smooth and efficient product flow and supporting the execution of operational tasks.In Service Fulfillment, you will play an intergral part in interacting with client & control impact to business revenue. You will have to provide for solutions that automates and integrates key service fulfillment processes, including back office order orchestration, network and service inventory management, service activation and configuration management. What are we looking for Qualification:Three-year degree (Bachelors Degree) is highly preferred. Equivalent work experience and applicable certifications may be considered as well (Military Service, APICS, CPM, etc.)Experience:2+ years of direct inventory management/supply chain experience preferred, with food service experience a plusKey SkillsPossess superior oral and written communication along with strong analytical skillsAbility to communicate clearly and professionally with suppliers, sales, field partners and other business contacts via telephone, email, and video conferencingMust be able to deal with high pressure situations to meet daily/weekly timelines with a high sense of urgencyHigh attention to detail, strong interpersonal skills and customer orientation, and fact-based decision makingAbility to quickly learn new technologies, with Blue Yonder-SCPO / Prism / Arrowstream experience heavily preferred. Proficiency and proven experience in Microsoft Office Suite, includingMicrosoft Outlook, Microsoft Excel, Microsoft PowerPoint and Microsoft WordYou would be responsible for Replenishment activities, Track & Trace and Vendor Maintenance Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualification BCom,Any Graduation

About The Role Skill required: Fulfill - Service Fulfillment Designation: Supply Chain Operations Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Responsibilities of this role may include activities related to Service Requests, Track & Trace, Vendor Maintenance, and Costing in various system platforms. The Replenishment Assistant plays a vital role in supporting the Replenishment team by ensuring seamless coordination between vendors, logistics, and internal departments. This position may be responsible for managing and validating PO Accuracy in Prism, which include key details such as pricing, quantities, and delivery dates to align with expectations. The Replenishment Assistant works directly with vendors to resolve issues and maintain the accuracy of the supply chain. Additionally, the role may involve maintaining and updating vendor information in Blue Yonder-SCPO and Arrowstream, ensuring that aspects of vendor setup information is accurate and current.The Replenishment Assistant may also be responsible for processing drop shipments and other service requests in SOUS, supporting the Sales team to ensure the timely fulfillment of orders. This role may also support in identifying opportunities for process improvement thus contributing to the overall efficiency of the Replenishment operations. The Replenishment Assistant must be highly organized and detail-oriented, managing multiple tasks effectively while maintaining strong vendor and internal team relationships. Ultimately, this role helps drive the success of organization by ensuring smooth and efficient product flow and supporting the execution of operational tasks. What are we looking for Qualification:Three-year degree (Bachelors Degree) is highly preferred. Equivalent work experience and applicable certifications may be considered as well (Military Service, APICS, CPM, etc.)Experience:2+ years of direct inventory management/supply chain experience preferred, with food service experience a plusPossess superior oral and written communication along with strong analytical skillsAbility to communicate clearly and professionally with suppliers, sales, field partners and other business contacts via telephone, email, and video conferencingMust be able to deal with high pressure situations to meet daily/weekly timelines with a high sense of urgencyHigh attention to detail, strong interpersonal skills and customer orientation, and fact-based decision makingAbility to quickly learn new technologies, with Blue Yonder-SCPO / Prism / Arrowstream experience heavily preferred. Proficiency and proven experience in Microsoft Office Suite, includingMicrosoft Outlook, Microsoft Excel, Microsoft PowerPoint and Microsoft WordYou would be responsible for Replenishment activities, Track & Trace and Vendor Maintenance Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

About The Role Skill required: Fulfill - Service Fulfillment Designation: Supply Chain Operations Senior Analyst Qualifications: Any Graduation Years of Experience: 6 to 8 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Responsibilities of this role may include activities related to Service Requests, Track & Trace, Vendor Maintenance, and Costing in various system platforms. The Replenishment Assistant plays a vital role in supporting the Replenishment team by ensuring seamless coordination between vendors, logistics, and internal departments. This position may be responsible for managing and validating PO Accuracy in Prism, which include key details such as pricing, quantities, and delivery dates to align with expectations. The Replenishment Assistant works directly with vendors to resolve issues and maintain the accuracy of the supply chain. Additionally, the role may involve maintaining and updating vendor information in Blue Yonder-SCPO and Arrowstream, ensuring that aspects of vendor setup information is accurate and current.The Replenishment Assistant may also be responsible for processing drop shipments and other service requests in SOUS, supporting the Sales team to ensure the timely fulfillment of orders. This role may also support in identifying opportunities for process improvement thus contributing to the overall efficiency of the Replenishment operations. The Replenishment Assistant must be highly organized and detail-oriented, managing multiple tasks effectively while maintaining strong vendor and internal team relationships. Ultimately, this role helps drive the success of organization by ensuring smooth and efficient product flow and supporting the execution of operational tasks. What are we looking for Qualification:Three-year degree (Bachelors Degree) is highly preferred. Equivalent work experience and applicable certifications may be considered as well (Military Service, APICS, CPM, etc.)Experience:6+ years of direct inventory management/supply chain experience preferred, with food service experience a plusPossess superior oral and written communication along with strong analytical skillsAbility to communicate clearly and professionally with suppliers, sales, field partners and other business contacts via telephone, email, and video conferencingMust be able to deal with high pressure situations to meet daily/weekly timelines with a high sense of urgencyHigh attention to detail, strong interpersonal skills and customer orientation, and fact-based decision makingAbility to quickly learn new technologies, with Blue Yonder-SCPO / Prism / Arrowstream experience heavily preferred. Proficiency and proven experience in Microsoft Office Suite, includingMicrosoft Outlook, Microsoft Excel, Microsoft PowerPoint and Microsoft WordYou would be responsible for Replenishment activities, Track & Trace and Vendor Maintenance Roles and Responsibilities: In this role you are required to do analysis and solving of increasingly complex problems Your day to day interactions are with peers within Accenture You are likely to have some interaction with clients and/or Accenture management You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments Decisions that are made by you impact your own work and may impact the work of others In this role you would be an individual contributor and/or oversee a small work effort and/or team Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Hi, Our client is an international flag-bearer of technical and managerial excellence. With offices around the globe, the company has a comprehensive presence across multiple segments of the technology product and service industries as well as a blue-chip roster of clients for their Consulting engagements. They are a respected career company and a long-term wealth creator and are seeking to hire for the following position We are seeking a highly motivated and experienced Solution Design/Functional Business Analyst to join our leading IT service sector company in India. This role requires a blend of deep technical understanding in solution architecture and strong functional expertise in business analysis within the dynamic telecommunications domain. Should have strong understanding and experience of end-to-end workflows in Telecom OSS area Service assurance (FCAPS). Knowledge of BSS is a plus.Solid experience in designing ITSM (Service Management), Network fault and performance monitoring, diagnostic solutions. Ability to design end-to-end telecom service assurance solutions, complemented by working knowledge of industry-leading tools such as ServiceNOW, BMC, SMARTS, or SevOne to support solution integration and operational efficiency If you would like to know more about the role, please respond to this email, and you will receive further details from anamika.gupt@edgeindia.com . Thanks!

Senior Developer - Hansen OM Experience Range: 05 - 08 years Location of Requirement: Chennai, Bengaluru, Hyderabad, Bhubaneshwar & Kolkata Greetings from TCS!!! We are seeking an experienced Hansen Order Management (OM) Specialist to join our IT team. The ideal candidate will have strong expertise in Hansens OSS/BSS suite, with a focus on Order Management modules. You will be responsible for the design, implementation, and support of solutions within the Hansen OM environment, ensuring seamless order handling, provisioning, and customer experience. Strong knowledge of telecom order lifecycle management. Hands-on experience in configuration and customization of Hansen OM. Experience with integration using APIs, SOAP/REST, or middleware tools. Understanding of service fulfillment, provisioning, and activation flows. Good aptitude, logical reasoning, and analytical thinking skills. Good written and verbal communication skills.

Opportunity for Telecom Service Assurance Engineers : Overview: MVNO (Mobile Virtual Network Operator) successfully requires a blend of telecom expertise , IT systems knowledge , and business acumen Role & responsibilities Responsible for the equipments operation and maintenance (Fault, configuration, alarm, performance, and security) or network components to drive network efficiency and availability. Ensure efficient and effective technical customer service as per SLAs. Manage Technical Support Center (helpdesk) and operations of escalation desk/tickets for all NOC and SOC issues. Review L3/L4 incidents and ensure resolution efficiency to ensure smooth operation and maintenance of network components and other specified equipment (e.g. ATMs) to drive network efficiency and availability. This group of specialists provides technical expertise in assisting clients with installations, maintenance, upgrades, and repairs for IP, Transport, Voice and Mobility, and WLA ATMs. Maintain quality standards to achieve optimal levels of operation and KPI targets. Provide last mile support for service assurance of all business segments across TCL. Tracks and monitor network traffic and performance to ensure minimal interruption to transmission and/or network switches. Ensure adequate monitoring of various network aspects panning across different services and ensuring quick and appropriate resolution of network issues (remote as well as on-field). Monitor vendor performance, particularly critical incidents, delayed cases, non-adherence to SLA, etc. Lead implementation for any new network updates, Planned Activities, and Change Management. Correct network and SOC problems effectively and promptly. Drive initiatives, industrialization, and efficiencies to network facilities for improvements (i.e. enhancements, updates, upgrades, new systems). Establishes tools and procedures to monitor network performance. Assure platform and service availability to the customers, through least cost routing, thereby ensuring SLA compliance and QoS of the customer services. Preferred candidate profile Location - Chennai Shift -Flexible to work in US Shift (Night Shift) - 2 Way Cab and Shift Allowances Provided Work Mode - Work from Office (5 Days work week - Rotational Week-off) Notice - Preferred Immediate joiners/1 Month Technical Skills: Understanding of Mobile Technologies: GSM, UMTS, LTE, VoLTE, and 5G. Core Network Knowledge: Familiarity with HLR/HSS, GGSN/PGW, MSC, STP, and Diameter/SIGTRAN protocols. SIM & eSIM Management: Knowledge of SIM provisioning, OTA updates, and eSIM profile handling. Good to Have: ITIL Framework: Knowledge of incident, problem, and change management processes. Communication & Escalation: Clear documentation, timely escalation, and coordination with MNOs and vendors. Analytical Thinking: Ability to correlate alarms, KPIs, and customer complaints to identify root causes. OSS/BSS Expertise: Experience with billing systems, CRM, mediation, and provisioning platforms. API Integration: Ability to integrate with MNOs, MVNEs, and third-party services using REST/SOAP APIs. Note: Interviews will be conducted virtually in MS Teams.

Create Solution stories as per requirements specified in BRD that deliver the specified business requirements Produce a modular and flexible E2E design that meets the business requirements The Solution Designer Role is responsible for the overall integrity of solution so must have knowledge of existing system set Telco systems strategy and any applicable IT standards Well versed with prior design operational experience with any or all of these BT components in Network and Service Fulfillment OSS SRIMS PiPER BERT GEOHUB CSS ROSE iPUB ESB Collaborate with Product owners Business Analysts systems designers platform architects to ensure that every system impacted by the design clearly understand the broader business objectives and ensure documentation sign off of system designs Be responsible for Rapid Impact Assessments RIA IA generating Estimates VROM ROM Collaborate with the Enterprise Architect ensuring that Solution Architectures are in alignment with the overall EA and Technology strategy Uphold the architectural governance principles and good implementation design for architectural deliverables Effectively manage risks and issues associated with Solution designs Use tools techniques that transform E2E design Well versed with Service assurance domain in Telco Significant Experience in one or more of the Service fulfillments Network Plan Build Service Management Workflow platforms COTs product or homegrown tools Understanding of generic fault monitoring protocols interfaces such as SNMP Telemetry and Syslogs Ability to understand and define REST SOAP based web services

OSS Inventory Management Service Orchastration Network Transmission Technologies TM Forum APIs YANG YAML Create Solution stories as per requirements specified in BRD that deliver the specified business requirements Produce a modular and flexible E2E design that meets the business requirements The Solution Designer Role is responsible for the overall integrity of solution so must have knowledge of existing system set Telco systems strategy and any applicable IT standards Proven Experience in Service Fulfillment domains in Telco which includes Service Orchestration Service Design and Physical Logical Inventory Management COTS product or homegrown tools Well versed with prior design operational experience with any or all of these BT components in Network OSS SRIMS BerT PACS and NGAE Collaborate with Product owners Business Analysts systems designers platform architects to ensure that every system impacted by the design clearly understand the broader business objectives and ensure documentation sign off of system designs Be responsible for Rapid Impact Assessments RIA IA generating Estimates VROM ROM Collaborate with the Enterprise Architect ensuring that Solution Architectures are in alignment with the overall EA and Technology strategy Uphold the architectural governance principles and good implementation design for architectural deliverables Effectively manage risks and issues associated with Solution designs Use tools techniques that transform E2E design Understanding of generic inventory management protocols interfaces such as YAML and YANG Ability to understand and define REST SOAP based web services Familar with TM forum standards and APIs Create Solution stories as per requirements specified in BRD that deliver the specified business requirements Produce a modular and flexible E2E design that meets the business requirements The Solution Designer Role is responsible for the overall integrity of solution so must have knowledge of existing system set Telco systems strategy and any applicable IT standards Proven Experience in Service Fulfillment domains in Telco which includes Service Orchestration Service Design and Physical Logical Inventory Management COTS product or homegrown tools Well versed with prior design operational experience with any or all of these BT components in Network OSS SRIMS BerT PACS and NGAE Collaborate with Product owners Business Analysts systems designers platform architects to ensure that every system impacted by the design clearly understand the broader business objectives and ensure documentation sign off of system designs Be responsible for Rapid Impact Assessments RIA IA generating Estimates VROM ROM Collaborate with the Enterprise Architect ensuring that Solution Architectures are in alignment with the overall EA and Technology strategy Uphold the architectural governance principles and good implementation design for architectural deliverables Effectively manage risks and issues associated with Solution designs Use tools techniques that transform E2E design Understanding of generic inventory management protocols interfaces such as YAML and YANG Ability to understand and define REST SOAP based web services Familar with TM forum standards and APIs

Create Solution stories as per requirements specified in BRD that deliver the specified business requirements Produce a modular and flexible E2E design that meets the business requirements. The Solution Designer Role is responsible for the overall integrity of solution so must have knowledge of existing system set,Telco systems strategy and any applicable IT standards. Well versed with prior design/operational experience with any or all of these BT components in Network and Service Fulfillment OSS SRIMS, PiPER, BERT, GEOHUB, CSS/ROSE, iPUB/ESB. Collaborate with Product owners, Business Analysts, systems designers, platform architects to ensure that every system impacted by the design clearly understand the broader business objectives and ensure documentation & sign off of system designs. Be responsible for Rapid Impact Assessments (RIA IA) & generating Estimates (VROM / ROM) Collaborate with the Enterprise Architect ensuring that Solution Architectures are in alignment with the overall EA and Technology strategy Uphold the architectural governance principles and good implementation design for architectural deliverables Effectively manage risks and issues associated with Solution designs Use tools & techniques that transform E2E design Well versed with Service assurance domain in Telco. Significant Experience in one or more of the Service fulfillments, Network Plan & Build, Service Management/Workflow platforms COTs product or homegrown tools Understanding of generic fault monitoring protocols/interfaces such as SNMP, Telemetry and Syslogs Ability to understand and define REST/SOAP based web services

Project Role : Business Process Architect Project Role Description : Analyze and design new business processes to create the documentation that guides the implementation of new processes and technologies. Partner with the business to define product requirements and use cases to meet process and functional requirements. Participate in user and task analysis to represent business needs. Must have skills : Service Fulfillment, Tech Solution Architecture Good to have skills : NAMinimum 12 year(s) of experience is required Educational Qualification : 15 years full time educationBE or any equivalent Summary :As an Integration Architect, you will design, build, and configure end-to-end (E2E) integration solutions for telecom and service providers, focusing on Telecom Inventory and Order Management. You will ensure seamless integration of telecom systems, including inventory management, order management, provisioning, and activation, maintaining high standards of performance, scalability, and security. Your typical day will involve collaborating with cross-functional teams to understand requirements, drafting integration designs, and optimizing interactions between various systems. Roles & Responsibilities:- Design and architect E2E integration solutions addressing telecom-specific requirements.- Collaborate with cross-functional teams to ensure seamless integration of systems, applications, and databases across multiple platforms.- Lead and manage integration projects from initiation to completion, ensuring alignment with business objectives and successful delivery.- Optimize interactions between order management, inventory systems, fulfillment platforms, and other OSS/BSS components.- Define and enforce best practices for API management, system integration, and orchestration of telecom services.- Conduct performance analysis to ensure system integration designs can scale and meet increasing demand.- Work closely with development teams to understand source code, assist in troubleshooting, and create efficient integration designs.- Lead, mentor, and provide guidance to junior integration architects and technical teams on complex integration challenges. Professional & Technical Skills: - Must Have Skills: Proven experience in telecom industry integration, especially in inventory management, order management, and service fulfillment.- Strong understanding of OSS/BSS, API management, and integration tools.- Experience in designing large-scale, complex integration solutions for telecom systems.- Good To Have Skills: Ability to work effectively with cross-functional teams and communicate technical concepts clearly.- Excellent problem-solving and analytical skills with a focus on performance optimization and scalability.- Recommendation:Strong leadership skills with the ability to mentor junior team members. Additional Information:- The candidate should have a minimum of 3 years of experience in telecom industry integration.- This position is based at our Bengaluru office / any office.- A 15 years full-time education is required. Qualification 15 years full time educationBE or any equivalent

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Service Fulfillment Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various stakeholders to gather requirements, overseeing the development process, and ensuring that the applications meet the specified needs. You will also engage in problem-solving discussions with your team, providing guidance and support to ensure successful project outcomes. Your role will require you to stay updated with industry trends and best practices to enhance application performance and user experience. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Facilitate communication between technical teams and stakeholders to ensure alignment on project goals.- Mentor junior team members, providing them with guidance and support in their professional development. Professional & Technical Skills: - Must To Have Skills: Proficiency in Service Fulfillment.- Strong understanding of application design principles and methodologies.- Experience with configuration management and deployment processes.- Ability to analyze and troubleshoot application issues effectively.- Familiarity with project management tools and agile methodologies. Additional Information:- The candidate should have minimum 3 years of experience in Service Fulfillment.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Business Architect Project Role Description : Define opportunities to create tangible business value for the client by leading current state assessments and identifying high level customer requirements, defining the business solutions and structures needed to realize these opportunities, and developing business case to achieve the vision. Must have skills : Service Fulfillment Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : BE or equivalent Summary :As a Business Architect, you will be responsible for leading current state assessments, identifying high-level customer requirements, and developing business solutions to create tangible business value for the client. Your typical day will involve defining opportunities, developing business cases, and leading the implementation of solutions using your expertise in Service Fulfillment, Microservices and Light Weight Architecture, and Service Assurance. Roles & Responsibilities:- Lead current state assessments and identify high-level customer requirements.- Define opportunities to create tangible business value for the client.- Develop business solutions and structures needed to realize these opportunities.- Develop business cases to achieve the vision.- Lead the implementation of solutions using your expertise in Service Fulfillment, Microservices and Light Weight Architecture, and Service Assurance. Professional & Technical Skills: - Must To Have Skills: Expertise in Microservices and Light Weight Architecture, and Service Assurance.- Must To Have Skills: Strong understanding of Service Fulfillment.- Experience in leading current state assessments and identifying high-level customer requirements.- Experience in developing business solutions and structures.- Experience in developing business cases.- Experience in leading the implementation of solutions. Additional Information:- The candidate should have a minimum of 7.5 years of experience in Service Fulfillment.- The ideal candidate will possess a strong educational background in Business Architecture, Business & Technology Integration, or a related field, along with a proven track record of delivering impactful solutions.- This position is based at our Hyderabad office. Qualification BE or equivalent

Project Role : Business Process Architect Project Role Description : Design business processes, including characteristics and key performance indicators (KPIs), to meet process and functional requirements. Work closely with the Application Architect to create the process blueprint and establish business process requirements to drive out application requirements and metrics. Assist in quality management reviews, ensure all business and design requirements are met. Educate stakeholders to ensure a complete understanding of the designs. Must have skills : Service Assurance, Communication Technology, Information Communication Technology (ICT), Service Fulfillment Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : Bachelors degree in Computer Science Software Engineering or a related fieldProven experience in software development and application maintenance with a focus on inventory management systems Summary :As a Service Assurance Business Process Architect, you will be responsible for designing business processes, including characteristics and key performance indicators (KPIs), to meet process and functional requirements. Your typical day will involve working closely with the Application Architect to create the process blueprint and establish business process requirements to drive out application requirements and metrics. You will also assist in quality management reviews and ensure all business and design requirements are met. Additionally, you will educate stakeholders to ensure a complete understanding of the designs. Roles & Responsibilities:- Design and develop business processes, including characteristics and key performance indicators (KPIs), to meet process and functional requirements.- Collaborate with the Application Architect to create the process blueprint and establish business process requirements to drive out application requirements and metrics.- Assist in quality management reviews and ensure all business and design requirements are met.- Educate stakeholders to ensure a complete understanding of the designs.- Provide guidance and support to the project team on business process design and implementation. Professional & Technical Skills: - Must To Have Skills: Service Assurance, Communication Technology, Information Communication Technology (ICT), Service Fulfillment.- Good To Have Skills: Experience in business process design and implementation.- Strong understanding of business process management and improvement methodologies.- Excellent communication and interpersonal skills.- Ability to work collaboratively with cross-functional teams.- Experience in project management and delivery.- Solid grasp of quality management principles and practices. Additional Information:- The candidate should have a minimum of 5 years of experience in Service Assurance.- The ideal candidate will possess a strong educational background in business process management, information technology, or a related field, along with a proven track record of delivering impactful solutions.- This position is based at our Bengaluru office. Qualification Bachelors degree in Computer Science Software Engineering or a related fieldProven experience in software development and application maintenance with a focus on inventory management systems

Project Role : Business Process Architect Project Role Description : Design business processes, including characteristics and key performance indicators (KPIs), to meet process and functional requirements. Work closely with the Application Architect to create the process blueprint and establish business process requirements to drive out application requirements and metrics. Assist in quality management reviews, ensure all business and design requirements are met. Educate stakeholders to ensure a complete understanding of the designs. Must have skills : Service Fulfillment Good to have skills : NAMinimum 12 year(s) of experience is required Educational Qualification : BE or equivalent Summary :As a Business Architect, you will be responsible for leading current state assessments, identifying high-level customer requirements, and developing business solutions to create tangible business value for the client. Your typical day will involve defining opportunities, developing business cases, and ensuring service fulfillment using Spring Boot, Microservices, and Light Weight Architecture. Roles & Responsibilities:- Lead current state assessments and identify high-level customer requirements.- Define opportunities to create tangible business value for the client.- Develop business solutions and structures needed to realize these opportunities.- Develop business cases to achieve the vision.- Ensure service fulfillment using Spring Boot, Microservices, and Light Weight Architecture. Professional & Technical Skills: - Must To Have Skills: OSS, Spring Boot, Microservices and Light Weight Architecture- Good To Have Skills: Experience in Business Architecture, Business Process Management, and Business Analysis.- Design, solution, Integrate,data modeling, networking experience required; Telecom OSS with Inventory and Integration Knowledge Required- Strong understanding of business processes and systems.- Experience in developing business cases and proposals.- Excellent communication and stakeholder management skills. Additional Information:- The candidate should have a minimum of 7.5 years of experience in Service Fulfillment.- The ideal candidate will possess a strong educational background in Business Architecture, Business Process Management, or a related field, along with a proven track record of delivering impactful business solutions. Qualification BE or equivalent

roject Role : Business Process Architect Project Role Description : Analyze and design new business processes to create the documentation that guides the implementation of new processes and technologies. Partner with the business to define product requirements and use cases to meet process and functional requirements. Participate in user and task analysis to represent business needs. Must have skills : Service Fulfillment Minimum 5 year(s) of experience is required Educational Qualification : BE or equivalent Summary: As a Business Architect, you will be responsible for leading current state assessments, identifying high-level customer requirements, and developing business solutions to create tangible business value for the client. Your typical day will involve defining opportunities, developing business cases, and ensuring service fulfillment using Spring Boot, Microservices, and Light Weight Architecture. Roles & Responsibilities: - Lead current state assessments and identify high-level customer requirements. - Define opportunities to create tangible business value for the client. - Develop business solutions and structures needed to realize these opportunities. - Develop business cases to achieve the vision. - Ensure service fulfillment using Spring Boot, Microservices, and Light Weight Architecture. Professional & Technical Skills: - Must To Have Skills: OSS, Spring Boot, Microservices and Light Weight Architecture - Good To Have Skills: Experience in Business Architecture, Business Process Management, and Business Analysis. - Design, solution, Integrate,data modeling, networking experience required; Telecom OSS with Inventory and Integration Knowledge Required - Strong understanding of business processes and systems. - Experience in developing business cases and proposals. - Excellent communication and stakeholder management skills.

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Service Fulfillment Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. You will be responsible for managing the team and ensuring successful project delivery. Your typical day will involve collaborating with multiple teams, making key decisions, and providing solutions to problems for your immediate team and across multiple teams. Roles & Responsibilities:- Expected to be an SME- Collaborate and manage the team to perform- Responsible for team decisions- Engage with multiple teams and contribute on key decisions- Provide solutions to problems for their immediate team and across multiple teams- Lead the effort to design, build, and configure applications- Act as the primary point of contact for the project- Manage the team and ensure successful project delivery- Collaborate with multiple teams to make key decisions- Provide solutions to problems for the immediate team and across multiple teams Professional & Technical Skills: - Must To Have Skills: Proficiency in Service Fulfillment- Strong understanding of software engineering principles and practices- Experience in designing and developing applications- Knowledge of programming languages and frameworks- Experience with application configuration and customization- Good To Have Skills: Experience with Agile methodologies- Experience with cloud technologies- Knowledge of DevOps practices Additional Information:- The candidate should have a minimum of 5 years of experience in Service Fulfillment- This position is based at our Bengaluru office- A 15 years full-time education is required Qualification 15 years full time education

Skill required: Fulfill - Service Fulfillment Designation: Supply Chain Operations Senior Analyst Qualifications: Any Graduation Years of Experience: 6 to 8 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Responsibilities of this role may include activities related to Service Requests, Track & Trace, Vendor Maintenance, and Costing in various system platforms. The Replenishment Assistant plays a vital role in supporting the Replenishment team by ensuring seamless coordination between vendors, logistics, and internal departments. This position may be responsible for managing and validating PO Accuracy in Prism, which include key details such as pricing, quantities, and delivery dates to align with expectations. The Replenishment Assistant works directly with vendors to resolve issues and maintain the accuracy of the supply chain. Additionally, the role may involve maintaining and updating vendor information in Blue Yonder-SCPO and Arrowstream, ensuring that aspects of vendor setup information is accurate and current.The Replenishment Assistant may also be responsible for processing drop shipments and other service requests in SOUS, supporting the Sales team to ensure the timely fulfillment of orders. This role may also support in identifying opportunities for process improvement thus contributing to the overall efficiency of the Replenishment operations. The Replenishment Assistant must be highly organized and detail-oriented, managing multiple tasks effectively while maintaining strong vendor and internal team relationships. Ultimately, this role helps drive the success of organization by ensuring smooth and efficient product flow and supporting the execution of operational tasks. What are we looking for Qualification:Three-year degree (Bachelors Degree) is highly preferred. Equivalent work experience and applicable certifications may be considered as well (Military Service, APICS, CPM, etc.) Experience:6+ years of direct inventory management/supply chain experience preferred, with food service experience a plusPossess superior oral and written communication along with strong analytical skillsAbility to communicate clearly and professionally with suppliers, sales, field partners and other business contacts via telephone, email, and video conferencingMust be able to deal with high pressure situations to meet daily/weekly timelines with a high sense of urgencyHigh attention to detail, strong interpersonal skills and customer orientation, and fact-based decision makingAbility to quickly learn new technologies, with Blue Yonder-SCPO / Prism / Arrowstream experience heavily preferred. Proficiency and proven experience in Microsoft Office Suite, includingMicrosoft Outlook, Microsoft Excel, Microsoft PowerPoint and Microsoft Word Roles and Responsibilities: In this role you are required to do analysis and solving of increasingly complex problems Your day to day interactions are with peers within Accenture You are likely to have some interaction with clients and/or Accenture management You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments Decisions that are made by you impact your own work and may impact the work of others In this role you would be an individual contributor and/or oversee a small work effort and/or team Please note that this role may require you to work in rotational shifts You would be responsible for Replenishment activities, Track & Trace and Vendor Maintenance Qualification Any Graduation

Project Role : Tech Delivery Subject Matter Expert Project Role Description : Drive innovative practices into delivery, bring depth of expertise to a delivery engagement. Sought out as experts, enhance Accentures marketplace reputation. Bring emerging ideas to life by shaping Accenture and client strategy. Use deep technical expertise, business acumen and fluid communication skills, work directly with a client in a trusted advisor relationship to gather requirements to analyze, design and/or implement technology best practice business changes. Must have skills : Service Fulfillment, Application Design, Data Modeling Techniques and Methodologies, Process Improvements Good to have skills : NAMinimum 12 year(s) of experience is required Educational Qualification : BE or equivalent Summary :As a Tech Delivery Subject Matter Expert, you will drive innovative practices into delivery, bring depth of expertise to a delivery engagement. Sought out as experts, enhance Accentures marketplace reputation. Bring emerging ideas to life by shaping Accenture and client strategy. Use deep technical expertise, business acumen and fluid communication skills, work directly with a client in a trusted advisor relationship to gather requirements to analyze, design and/or implement technology best practice business changes. Roles & Responsibilities:- Expected to be an SME- Collaborate and manage the team to perform- Responsible for team decisions- Engage with multiple teams and contribute on key decisions- Expected to provide solutions to problems that apply across multiple teams- Lead process improvement initiatives to enhance service fulfillment- Develop and implement data modeling techniques and methodologies- Design and optimize application architecture Professional & Technical Skills: - Must To Have Skills: Proficiency in Service Fulfillment, Data Modeling Techniques and Methodologies, Process Improvements, Application Design- Strong understanding of IT service delivery processes- Experience in implementing technology best practices- Knowledge of business process architecture principles- Ability to analyze and interpret complex data sets Additional Information:- The candidate should have a minimum of 12 years of experience in Service Fulfillment- This position is based at our Bengaluru office- A BE or equivalent is required Qualification BE or equivalent

Skill required: Fulfill - Service Fulfillment Designation: Supply Chain Operations Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Responsibilities of this role may include activities related to Service Requests, Track & Trace, Vendor Maintenance, and Costing in various system platforms. The Replenishment Assistant plays a vital role in supporting the Replenishment team by ensuring seamless coordination between vendors, logistics, and internal departments. This position may be responsible for managing and validating PO Accuracy in Prism, which include key details such as pricing, quantities, and delivery dates to align with expectations. The Replenishment Assistant works directly with vendors to resolve issues and maintain the accuracy of the supply chain. Additionally, the role may involve maintaining and updating vendor information in Blue Yonder-SCPO and Arrowstream, ensuring that aspects of vendor setup information is accurate and current.The Replenishment Assistant may also be responsible for processing drop shipments and other service requests in SOUS, supporting the Sales team to ensure the timely fulfillment of orders. This role may also support in identifying opportunities for process improvement thus contributing to the overall efficiency of the Replenishment operations. The Replenishment Assistant must be highly organized and detail-oriented, managing multiple tasks effectively while maintaining strong vendor and internal team relationships. Ultimately, this role helps drive the success of organization by ensuring smooth and efficient product flow and supporting the execution of operational tasks. What are we looking for Qualification:Three-year degree (Bachelors Degree) is highly preferred. Equivalent work experience and applicable certifications may be considered as well (Military Service, APICS, CPM, etc.)Experience:2+ years of direct inventory management/supply chain experience preferred, with food service experience a plusPossess superior oral and written communication along with strong analytical skillsAbility to communicate clearly and professionally with suppliers, sales, field partners and other business contacts via telephone, email, and video conferencingMust be able to deal with high pressure situations to meet daily/weekly timelines with a high sense of urgencyHigh attention to detail, strong interpersonal skills and customer orientation, and fact-based decision makingAbility to quickly learn new technologies, with Blue Yonder-SCPO / Prism / Arrowstream experience heavily preferred. Proficiency and proven experience in Microsoft Office Suite, includingMicrosoft Outlook, Microsoft Excel, Microsoft PowerPoint and Microsoft WordYou would be responsible for Replenishment activities, Track & Trace and Vendor Maintenance Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Project Role : Business Process Architect Project Role Description : Design business processes, including characteristics and key performance indicators (KPIs), to meet process and functional requirements. Work closely with the Application Architect to create the process blueprint and establish business process requirements to drive out application requirements and metrics. Assist in quality management reviews, ensure all business and design requirements are met. Educate stakeholders to ensure a complete understanding of the designs. Must have skills : Service Fulfillment Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : BE or equivalent Summary :As a Business Architect, you will be responsible for leading current state assessments, identifying high-level customer requirements, and developing business solutions to create tangible business value for the client. Your typical day will involve defining opportunities, developing business cases, and ensuring service fulfillment using Spring Boot, Microservices, and Light Weight Architecture. Roles & Responsibilities:- Lead current state assessments and identify high-level customer requirements.- Define opportunities to create tangible business value for the client.- Develop business solutions and structures needed to realize these opportunities.- Develop business cases to achieve the vision.- Ensure service fulfillment using Spring Boot, Microservices, and Light Weight Architecture. Professional & Technical Skills: - Must To Have Skills: OSS, Spring Boot, Microservices and Light Weight Architecture- Good To Have Skills: Experience in Business Architecture, Business Process Management, and Business Analysis.- Design, solution, Integrate,data modeling, networking experience required; Telecom OSS with Inventory and Integration Knowledge Required- Strong understanding of business processes and systems.- Experience in developing business cases and proposals.- Excellent communication and stakeholder management skills. Additional Information:- The candidate should have a minimum of 7.5 years of experience in Service Fulfillment.- The ideal candidate will possess a strong educational background in Business Architecture, Business Process Management, or a related field, along with a proven track record of delivering impactful business solutions. Qualification BE or equivalent

Skill required: Fulfill - Service Fulfillment Designation: Supply Chain Operations Senior Analyst Qualifications: Any Graduation Years of Experience: 6 to 8 years What would you do? Responsibilities of this role may include activities related to Service Requests, Track & Trace, Vendor Maintenance, and Costing in various system platforms. The Replenishment Assistant plays a vital role in supporting the Replenishment team by ensuring seamless coordination between vendors, logistics, and internal departments. This position may be responsible for managing and validating PO Accuracy in Prism, which include key details such as pricing, quantities, and delivery dates to align with expectations. The Replenishment Assistant works directly with vendors to resolve issues and maintain the accuracy of the supply chain. Additionally, the role may involve maintaining and updating vendor information in Blue Yonder-SCPO and Arrowstream, ensuring that aspects of vendor setup information is accurate and current. The Replenishment Assistant may also be responsible for processing drop shipments and other service requests in SOUS, supporting the Sales team to ensure the timely fulfillment of orders. This role may also support in identifying opportunities for process improvement thus contributing to the overall efficiency of the Replenishment operations. The Replenishment Assistant must be highly organized and detail-oriented, managing multiple tasks effectively while maintaining strong vendor and internal team relationships. Ultimately, this role helps drive the success of organization by ensuring smooth and efficient product flow and supporting the execution of operational tasks. What are we looking for? Qualification:Three-year degree (Bachelors Degree) is highly preferred. Equivalent work experience and applicable certifications may be considered as well (Military Service, APICS, CPM, etc.) Experience: 6+ years of direct inventory management/supply chain experience preferred, with food service experience a plus. Possess superior oral and written communication along with strong analytical skills. Ability to communicate clearly and professionally with suppliers, sales, field partners and other business contacts via telephone, email, and video conferencing. Must be able to deal with high pressure situations to meet daily/weekly timelines with a high sense of urgency?High attention to detail, strong interpersonal skills and customer orientation, and fact-based decision making. Ability to quickly learn new technologies, with Blue Yonder-SCPO / Prism / Arrowstream experience heavily preferred. Proficiency and proven experience in Microsoft Office Suite, including. Microsoft Outlook, Microsoft Excel, Microsoft PowerPoint and Microsoft Word Roles and Responsibilities: In this role you are required to do analysis and solving of increasingly complex problems Your day to day interactions are with peers within Accenture You are likely to have some interaction with clients and/or Accenture management You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments Decisions that are made by you impact your own work and may impact the work of others In this role you would be an individual contributor and/or oversee a small work effort and/or team Please note that this role may require you to work in rotational shifts You would be responsible for Replenishment activities, Track & Trace and Vendor Maintenance Qualifications Any Graduation

Skill required: Fulfill - Service Fulfillment Designation: Supply Chain Operations Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years What would you do? Responsibilities of this role may include activities related to Service Requests, Track & Trace, Vendor Maintenance, and Costing in various system platforms. The Replenishment Assistant plays a vital role in supporting the Replenishment team by ensuring seamless coordination between vendors, logistics, and internal departments. This position may be responsible for managing and validating PO Accuracy in Prism, which include key details such as pricing, quantities, and delivery dates to align with expectations. The Replenishment Assistant works directly with vendors to resolve issues and maintain the accuracy of the supply chain. Additionally, the role may involve maintaining and updating vendor information in Blue Yonder-SCPO and Arrowstream, ensuring that aspects of vendor setup information is accurate and current.The Replenishment Assistant may also be responsible for processing drop shipments and other service requests in SOUS, supporting the Sales team to ensure the timely fulfillment of orders. This role may also support in identifying opportunities for process improvement thus contributing to the overall efficiency of the Replenishment operations. The Replenishment Assistant must be highly organized and detail-oriented, managing multiple tasks effectively while maintaining strong vendor and internal team relationships. Ultimately, this role helps drive the success of organization by ensuring smooth and efficient product flow and supporting the execution of operational tasks. What are we looking for? Qualification:Three-year degree (Bachelors Degree) is highly preferred. Equivalent work experience and applicable certifications may be considered as well (Military Service, APICS, CPM, etc.)Experience:2+ years of direct inventory management/supply chain experience preferred, with food service experience a plus?Possess superior oral and written communication along with strong analytical skills?Ability to communicate clearly and professionally with suppliers, sales, field partners and other business contacts via telephone, email, and video conferencing?Must be able to deal with high pressure situations to meet daily/weekly timelines with a high sense of urgency?High attention to detail, strong interpersonal skills and customer orientation, and fact-based decision making?Ability to quickly learn new technologies, with Blue Yonder-SCPO / Prism / Arrowstream experience heavily preferred. Proficiency and proven experience in Microsoft Office Suite, including?Microsoft Outlook, Microsoft Excel, Microsoft PowerPoint and Microsoft Word?You would be responsible for Replenishment activities, Track & Trace and Vendor Maintenance Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualifications Any Graduation