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Service Desk Coordinator

3 - 8 years

2 - 7 Lacs

Posted:1 week ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Key Responsibilities: Manage and assign support tickets across all channels(tickets, chats, calls) Ensure timely resolution and SLA compliance Escalate delays and communicate with customers Maintain ticket hygiene and share regular reports

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