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6.0 - 8.0 years
7 - 11 Lacs
Bengaluru
Work from Office
Educational Bachelor of Engineering,BTech,Bachelor of Design Service Line WONG DOODY Responsibilities Lead on a global adoption programme for a large, complex client, including running workshops for senior stakeholders to create a holistic understanding and roadmap across experience, business processes, technology and data Lead and/or support cross-functional teams (including Strategy, Product Design, Development, BA, etc.) and partners to deliver top quality strategic and creative outputs on projects and accounts Develop, advocate for, and execute the appropriate approaches or delivery methods to best address different contexts and requirements, including measuring and evaluating outcomes Draw insights from data collected through quantitative and qualitative methods and effectively communicate them to the team and the wider organization to inform strategic deliverables Help teams to manage and visualise outcomes, prioritise work and adhere to agreed project priorities and scope Own and grow client relationships Work with other leaders and stakeholders to continuously identify spaces where service design can add value and help scope related projects and deliverables Inspire the team and the client to push thinking further and to consider taking on a more daring, audacious, and innovative direction Work with our own Product Design and Design Engineering teams and the Infosys teams to ensure your vision is translated into the live product Contribute to the development of service design practice tools, methodologies and applications and inspire innovative approaches and techniques Additional Responsibilities: Experience working at leading digital agencies within a senior level Service Design, Experience Strategy, or UX role A strong portfolio of complex, digital experiences that demonstrates applied experience of service design methodologies Excellent communication and stakeholder management skills including being able to foster collaboration, explain rationale, align and persuade stakeholders, drive conversations, and build client relationships The tendency to thrive in an action in a fast-paced, sometimes ambiguous environment A solid understanding of other disciplines (such as client engagement, technology, delivery, UX, and strategy) needed to create brilliant experiences A proactive, can-do attitude, sense of humour and a desire to drive the business forward! Technical and Professional : Foundational-Service Management-Service Design Preferred Skills: Foundational-Service Management-Service Design
Posted 13 hours ago
10.0 - 12.0 years
7 - 11 Lacs
Bengaluru
Work from Office
Educational Bachelor of Engineering,BTech,Bachelor of Design Service Line WONG DOODY Responsibilities Lead on a global adoption programme for a large, complex client, including running workshops for senior stakeholders to create a holistic understanding and roadmap across experience, business processes, technology and data Lead and/or support cross-functional teams (including Strategy, Product Design, Development, BA, etc.) and partners to deliver top quality strategic and creative outputs on projects and accounts Develop, advocate for, and execute the appropriate approaches or delivery methods to best address different contexts and requirements, including measuring and evaluating outcomes Draw insights from data collected through quantitative and qualitative methods and effectively communicate them to the team and the wider organization to inform strategic deliverables Help teams to manage and visualise outcomes, prioritise work and adhere to agreed project priorities and scope Own and grow client relationships Work with other leaders and stakeholders to continuously identify spaces where service design can add value and help scope related projects and deliverables Inspire the team and the client to push thinking further and to consider taking on a more daring, audacious, and innovative direction Work with our own Product Design and Design Engineering teams and the Infosys teams to ensure your vision is translated into the live product Contribute to the development of service design practice tools, methodologies and applications and inspire innovative approaches and techniques Additional Responsibilities: Experience working at leading digital agencies within a senior level Service Design, Experience Strategy, or UX role A strong portfolio of complex, digital experiences that demonstrates applied experience of service design methodologies Excellent communication and stakeholder management skills including being able to foster collaboration, explain rationale, align and persuade stakeholders, drive conversations, and build client relationships The tendency to thrive in an action in a fast-paced, sometimes ambiguous environment A solid understanding of other disciplines (such as client engagement, technology, delivery, UX, and strategy) needed to create brilliant experiences A proactive, can-do attitude, sense of humour and a desire to drive the business forward! Technical and Professional : Foundational-Service Management-Service Design Preferred Skills: Foundational-Service Management-Service Design
Posted 13 hours ago
10.0 - 20.0 years
40 - 45 Lacs
Hyderabad
Work from Office
Immediate Openings on UX Architect with Usability Testing _ Pan India_Contract Experience 8+ Years Skills UX Architect with Usability Testing Location Pan India Notice Period Immediate . Employment Type Contract Working Mode Hybrid 8+ years of experience in User Experience Design, Product Design, Interaction Design & User Research. Deep understanding of the Service Design and UX Design disciplines. Proven experience and knowledge on implementation and facilitation of the overall design process, using a variety of methodologies like Process Mapping, User Journey Mapping, User Story Mapping, Wireframing, UI prototyping, User Testing, etc. A compelling portfolio that demonstrates a focus on quality design outcomes. Expert-level Skills in prototyping & design tools such as Sketch, Figma, Zeplin, Adobe Creative Suite (and other equivalent tools). Experience with creating a project vision, execution, and overall quality. Experience with planning and conducting us
Posted 15 hours ago
1.0 - 4.0 years
2 - 5 Lacs
Ahmedabad
Work from Office
About the Company e.l.f. Beauty, Inc. stands with every eye, lip, face and paw. Our deep commitment to clean, cruelty free beauty at an incredible value has fueled the success of our flagship brand e.l.f. Cosmetics since 2004 and driven our portfolio expansion. Today, our multi-brand portfolio includes e.l.f. Cosmetics, e.l.f. SKIN, pioneering clean beauty brand Well People, Keys Soulcare, a groundbreaking lifestyle beauty brand created with Alicia Keys and Naturium, high-performance, biocompatible, clinically-effective and accessible skincare. In our Fiscal year 24, we had net sales of $1 Billion and our business performance has been nothing short of extraordinary with 24 consecutive quarters of net sales growth. We are the #2 mass cosmetics brand in the US and are the fastest growing mass cosmetics brand among the top 5. Our total compensation philosophy offers every full-time new hire competitive pay and benefits, bonus eligibility (200% of target over the last four fiscal years), equity, flexible time off, year-round half-day Fridays, and a hybrid 3 day in office, 2 day at home work environment. We believe the combination of our unique culture, total compensation, workplace flexibility and care for the team is unmatched across not just beauty but any industry. Visit our Career Page to learn more about our team: https://www.elfbeauty.com/work-with-us Position Summary We’re hiring a Service Designer to architect seamless service experiences across our customer journeys and internal operations. You’ll partner closely with UX, product, and ops to ensure our digital experiences are powered by efficient, scalable systems. Your work will focus on driving measurable business value—increasing revenue, reducing operational costs, and improving employee productivity. You’ll design services that support e-commerce flows, internal AI tools, logistics, and social workflows—ensuring every touchpoint is supported by intentional, well-orchestrated systems. Responsibilities Service Mapping: Document end-to-end customer and employee journeys to surface pain points and improvement opportunities Blueprinting: Develop service blueprints connecting people, tools, and processes across frontstage and backstage touchpoints Business Impact: Redesign services that directly influence metrics like revenue, return rates, AI approval rate, and support efficiency Cross-Functional Alignment: Facilitate workshops with UX, product, ops, and marketing to co-create scalable, aligned service models System Integration: Ensure services align with internal systems (CRM, order management, AI platforms) to eliminate redundancy and friction Validation & Testing: Pilot service improvements with real users and teams; iterate based on feedback and performance KPI Definition: Define and track service metrics (NPS, SLA, cost-to-serve, adoption) Change Enablement: Support implementation through clear documentation, training materials, and adoption strategies Strategic Thinking: Ask why, connect service gaps to business goals, and design for measurable impact across experience, efficiency, and growth. Requirements 5+ years in service design, CX, or experience strategy, ideally in e-commerce or digital retail Strong skills in journey mapping, blueprinting, and systems thinking Experience reducing operational cost and improving service delivery through design Skilled facilitator with the ability to align cross-functional teams Familiarity with enterprise platforms (CRM, ticketing, logistics, AI content tools) Data-driven mindset—comfortable defining, measuring, and optimizing service KPIs Passion for designing systems that scale and create tangible business impact Minimum Work Experience 5 Maximum Work Experience 10 This job description is intended to describe the general nature and level of work being performed in this position. It also reflects the general details considered necessary to describe the principal functions of the job identified, and shall not be considered, as detailed description of all the work required inherent in the job. It is not an exhaustive list of responsibilities, and it is subject to changes and exceptions at the supervisors’ discretion. e.l.f. Beauty respects your privacy. Please see our Job Applicant Privacy Notice (www.elfbeauty.com/us-job-applicant-privacy-notice) for how your personal information is used and shared.
Posted 2 days ago
5.0 - 10.0 years
5 - 10 Lacs
Pune
Hybrid
Quadient Senior Developer Job mode- Hybrid Job Type: Contract with Client and FTE with iMedhas Notice- 30 days Budget - 5 to 10 LPA Experience: 5 to 10 years Mandatory Skills: Scaler, interactive and designer. Job Description: • Experience in Quadient Inspire modules - Inspire Designer, Inspire Automation, Inspire Content Manager, Inspire Interactive, Inspire Messenger. • Extensive experience in designing template layouts, data input, data- processing, Imposition and output modules using Inspire designer & Inspire Interactive • Proficient in designing Inspire Automation workflows using various Input channels, Job -Processors, Document Processors, Filters for automating correspondence generation process. • Experienced in Java Scripting, Groovy Scripting & SQL. • Good-to-Have • Knowledge in XSD, XPATH, SOAP • Hands on experience in installing, integrating & administering Quadient components."
Posted 3 days ago
5.0 - 10.0 years
5 - 9 Lacs
Hyderabad
Work from Office
Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Python (Programming Language) Good to have skills : Spring BootMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will design, build, and configure applications to meet business process and application requirements. Your typical day will involve collaborating with teams to develop innovative solutions and ensure seamless application functionality. Roles & Responsibilities:-6 + years Development & design services - Associate with Design, develop, maintain and deploy data lake solutions, which collects data from various source systems (ERP, API, Databases etc.) and consolidate it into a centralized data lake (preferable snowflake) location for consumption.-Work with the Application Development and Data Application teams in planning new features, and develop software using Python, support, write custom ETL pipeline code in python to process and load data into data platform.-Associate with development using Python in a Linux/UNIX data center environment and AWS cloud.-Offer support in CI/CD process on the code management. Work in Agile development methodology and test-driven DevelopmentWork with open-source technologies / tools like GitHub, Docker, and Kubernetes Professional & Technical Skills: - Must To Have Skills: Proficiency in Python (Programming Language)- Good To Have Skills: Experience with Spring Boot- Strong understanding of object-oriented programming principles- Experience in developing scalable and secure applications- Knowledge of database management systems like MySQL or PostgreSQL- Familiarity with version control systems such as Git Additional Information:- The candidate should have a minimum of 5 years of experience in Python (Programming Language)- This position is based at our Hyderabad office- A 15 years full-time education is required Qualification 15 years full time education
Posted 4 days ago
3.0 - 5.0 years
13 - 18 Lacs
Mumbai
Work from Office
Job Title - GN - SONG - Service - Amazon Connect Analyst Management Level: 11-Analyst Location: Gurugram, DDC1A, NonSTPI Must-have skills: Contact Center Strategy Good to have skills: Strong problem-solving skills, adaptability to changing business needs, and expertise in cross-functional collaboration. Job Summary : As part of the team, you will work on transformative engagement driven by key offerings like Marketing Transformation, Connected Commerce and Advanced Customer Engagement. You will work closely with our clients as consulting professionals who design, build and implement initiatives that can help enhance business performance. Roles & Responsibilities: Lead and contribute to engagements around the design and implementation of innovative service strategies across various industries, focusing on enhancing customer value and operational efficiency. Design and orchestrate seamless and efficient service delivery models, leveraging technology and human-centered design principles. Conduct in-depth market research and competitive analysis to identify emerging trends and best practices in service design. Collaborate with cross-functional teams (e.g., technology, operations, product development, client business functions) to develop and implement service design solutions. Develop and implement customer journey maps, identifying key touchpoints, pain points, and opportunities for improvement. Develop and present compelling proposals and presentations to clients, articulating the value proposition of service design solutions. Manage project timelines, budgets, and resources effectively, ensuring project deliverables are met on time and within scope. Stay abreast of the latest advancements in service design methodologies, technologies, and industry best practices and demonstrate though leadership Professional & Technical Skills: Proven experience in service design, customer experience management, or a related field. Strong understanding of service design methodologies, including journey mapping, service blueprinting, and design thinking. Experience in conducting user research, data analysis, and competitive analysis. Excellent communication, presentation, and interpersonal skills. Strong analytical and problem-solving skills with the ability to think strategically and creatively. Experience working in a fast-paced, client-facing environment. Proficiency in relevant software tools (e.g., design software, data analysis tools) Proficiency in assessing UI/UX Deep understanding of specific industries preferred (e.g., financial services, healthcare, telecommunications, retail) and their unique service challenges and opportunities. Familiarity with technology trends and emerging technologies (e.g., AI, IoT, blockchain, cloud computing) and their potential impact on service delivery. Awareness of relevant regulations and compliance requirements related to service delivery in different industries. Additional Information: An opportunity to work on transformative projects with key G2000 clients Potential to Co-create with leaders in strategy, industry experts, enterprise function practitioners and, business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies. Ability to embed responsible business into everythingfrom how you service your clients to how you operate as a responsible professional. Personalized training modules to develop your strategy & consulting acumen to grow your skills, industry knowledge and capabilities Opportunity to thrive in a culture that is committed to accelerate equality for all. Engage in boundaryless collaboration across the entire organization. About Our Company | Accenture Qualification Experience: 3 to 5 Years Educational Qualification: Any Degree
Posted 4 days ago
1.0 - 5.0 years
7 - 11 Lacs
Chennai
Work from Office
Join us as User Experience Designers to craft seamless experiences that connect people, platforms, and purpose. To deliver the collection and analysis of research into customer needs, experiences and interactions, to support the creation of beautiful, useful, and innovative experiences and communications for our customers.. To be successful as a "User Experience Designer", you should have experience with:. Hands on exp with Service Designer or UX Designer who thrives on crafting meaningful, end-to-end experiences.. Planning and forecasting abilities to anticipate change and align resources.. Proficiency in benefits tracking is crucial to ensure value realization.. Toolkit should include journey mapping and service blueprinting, rapid prototyping, and iterative design.. Being a natural collaborator and facilitator who can align diverse stakeholders and thinking in systems—connecting the dots across people, processes, insights, and platforms to deliver seamless services that scale—are also key attributes.. Additional Skills. Data literacy to support your decisions, expertise in content strategy, project management, and process mapping.. Visual Design proficiency. Familiarity with systems like Workday and ServiceNow, as well as experience with survey tools such as Glint or Qualtrics, are a massive plus.. Qualification – Minimum bachelor’s degree (Preferred master’s degree in any discipline). You may be assessed on key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job-specific technical skills.. This role will be based out of Chennai,. Shift Hours for this role are 10:00 AM to 6:00 PM IST, with occasional flexibility required for key afternoon meetings.. Purpose of the role. To deliver the collection and analysis of research into customer needs, experiences and interactions, to support the creation of beautiful, useful, and innovative experiences and communications for our 20m UK customers. To put the Customer Voice at the heart of everything we do.. Accountabilities. Delivery of end to end research programmes which are highly synergistic with other research and analytics activities conducted by the business including Design/UX Research, Colleague research, quantitative research and CX tracking.. Collaboration with various departments including Design, Product, Channel, Marketing, Transformation and Technology, to brainstorm innovative design concepts, ensuring that research findings are integrated into all stages of the innovation cycle.. Development and testing of prototypes, mock-ups, or value propositions to support the analysis of concept development and usability feedback from customers and internal stakeholders.. Monitoring of emerging technologies, industry trends, design best practices, societal changes, and economic trends that may impact the Customer landscape and influence Barclays strategic decisions.. Utilisation of data analytics tools to extract insights from market research,?customer surveys,?and feedback sessions to identify new opportunities and understand evolving customer needs.. Management of all risk relating to the Insight process, (and in particular Data Privacy risk) including identification of potential risks, development of strategies to mitigate those risks, and maintenance of alignment with Chief Controls Office and Data Privacy Compliance.. Management of all Research programmes, including oversight of colleagues and their performance, implementation of departmental goals and objectives, oversight of department efficiency and effectiveness.. Assistant Vice President Expectations. To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions.. Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.. OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes.. Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues.. Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda.. Take ownership for managing risk and strengthening controls in relation to the work done.. Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function.. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy.. Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively.. Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience.. Influence or convince stakeholders to achieve outcomes.. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.. Show more Show less
Posted 1 week ago
3.0 - 8.0 years
4 - 8 Lacs
Bengaluru
Work from Office
Deveop fuency in your portfoio’s business strategy and the vaue proposition of the product(s) within your scope. Create wireframes and deveop prototype of design concepts based on cear understanding of users, cients, and their desired outcomes and in accordance with interaction design best practices. Determine types of research needed on individua initiatives, deveop research goas and pans, conduct and synthesize research. Utiize research insights to drive prioritization of product backog and roadmap, aign design work with product strategies and user experience insights/requirements. Execute product/project design deiverabes in aignment with project timeine and roadmap miestones; take ownership of work product and perform daiy tasks with autonomy. Participate in cross-discipinary coaboration to faciitate innovation. Deveop strong storyteing capabiities. Required education Bacheor's Degree Preferred education Master's Degree Required technica and professiona expertise REQUIRED PROFESSIONAL EXPERTISE A minimum of 3 years of experience in product or service design. A minimum of 3 years of experience in executing UX deiverabes on design projects. A minimum of 2 years of experience in executing research deiverabes on design projects. A minimum of 3 years of experience working with product managers and engineers. A minimum of 4 years of experience with design toos such as Figma, as we as anaytics toos. Portfoio of projects that shows a breadth of compex, technicay-oriented projects and demonstrates your skis as a UX designer and researcher. REQUIRED TECHNICAL EXPERTISE Experienced-eve UX design skis, incuding wireframing & prototyping Experienced -eve competency with common design and research toos, such as Figma, Achemer, UserInterviews and AirTabe. Competency in defining and executing UX Metrics assessments. Competency with standard presentation programs Powerpoint & Keynote. Preferred technica and professiona experience PREFERRED PROFESSIONAL EXPERTISE At east 3 years of experience in prioritizing and deivering roadmaps as part of a deveopment organization. Strong anaytica and probem-soving skis, with the abiity to make data-driven decisions. Strong communication and interpersona skis, with the abiity to articuate the vaue proposition of compiation technoogies, communicate product requirements, and effectivey engage with stakehoders at a eves. An understanding of and experience in product management principes, incuding market anaysis, product roadmap deveopment, feature prioritization, and stakehoder management. PREFERRED TECHNICAL EXPERTISE Working knowedge of mainframe computer systems. Basic understanding of appications and architectures within the z/OS environment. Experience in deveoping appications on the z/OS patform, as we as experience and famiiarity of the z/OS environment, toos, and deveopment practices.
Posted 1 week ago
12.0 - 17.0 years
14 - 19 Lacs
Hyderabad
Work from Office
Overview We are PepsiCo. We are game changers, mountain movers, and history makers. Our diverse team spans 200 countries, united by shared vision and goals. Thats why we Perform with Purpose. Together, we blaze new trails, achieve success, celebrate victories, and never settle for second best. At PepsiCo, we are committed to excelling both individually and as a team, strengthening our company as a whole. Are you hungry to be a part of the worlds largest portfolio of billion-dollar food and beverage brandsThen now is the time to explore the opportunities of PepsiCowhat makes you unique makes us better. The Digital Products and Applications team within PepsiCos global Strategy and Transformation group is tasked with articulation of the vision, execution and implementing PEPs next generation global digital products and data infrastructure. The UX Design team is not only responsible for software design solutions but will also be accountable for the resultant business improvement and outcomes. Responsibilities You will participate in the entire design process of our digital products & services from initial research, ideation, and conceptualization to design, user testing and validation Lead and mentor a team of UX designers to ensure the delivery of high-quality, user-centered design solutions that align with business goals and user needs. You will plan and conduct Primary and Secondary Research. You will synthesize research and build insights, reframe problems, and provide recommendations that enable our teams to generate and iterate on new solutions You will apply Human-Centered Design and UX Design Thinking approaches to guide the discovery and production of low-fidelity and high-fidelity deliverables. You will plan and co-facilitate workshops internally and externally. Manage approaches that identify and solve complex problems. You will create project deliverablessuch as low and hi fidelity UI prototypes, design using a Design System, discussion guides for research, insights reports and presentations among other materials relevant to the client challenge. Coordinate work activities with your digital team, Business teams, other IT services and as required. Communicate with business stakeholders in the process of Service Design, training and knowledge transfer. Influence product teams through user centric design. Qualifications 12+ years of experience designing digital products & services as part of a multidisciplinary team. Deep understanding of the Service Design and UX Design disciplines. Proven experience and knowledge on implementation and facilitation of the overall design process, using a variety of methodologies likeProcess Mapping, User Journey Mapping, User Story Mapping, Wireframing, UI prototyping, User Testing, etc. Proven experience in leading and mentoring a team of UX designers to deliver high-quality, user centered design solutions that align with business goals and user needs. Experience with industry standard design and research tools (Adobe CC, Sketch, Figma, InVision, User testing) Experience in designing, building and managing a Design System across our eco-system of products and services Experience leading digital product design, leading other designers to Strong communications and organizational skills with the ability to deal with ambiguity while juggling multiple priorities Experience with Agile and SAFe methodology for teamwork and analytics product creation. Fluent in Azure DevOps, Jira, Confluence. Experience creating a project vision, execution, and overall quality. Experience with planning and conducting user research and user testing sessions including moderator guides to generate artifacts from synthesis. Experience advocating a User Centric Design approach that help in understanding the needs, pain point and desires of our users Experience in designing responsive digital products, with a strong focus on mobile, both native and hybrid Experience with workshop planning and facilitation. Please apply with a portfolio that shows your latest works and achievements.
Posted 2 weeks ago
5.0 - 10.0 years
5 - 9 Lacs
Mumbai
Work from Office
Workplace Technical Services Assistant Manager Work Dynamics What this job involves Overall role This position is responsible for technical and contractual quality assurance on behalf of an investment banking client to ensure a number of corporate real estate buildings are compliant to country, regional, global compliance and technical standards. Major Responsibilities Planned, predictive and corrective works of building systems Power down planning, execution Quality assurance and monitor outsourced critical works vendors to ensure equipment is maintained at a high standard Review the maintenance/service practices of M&E contractors to deliver quality work practices in line with the manufacturer recommendations, established processes, tools and documentation. Engineering regulatory compliance management for the portfolio of buildings, along with compliance to client-stipulated Engineering Playbooks Incident management support including 24/7 on call for incident management in corporate real estate buildings Support and assist any installation, commissioning and programming of new office space to ensure plans, designs, scopes and goals are accurate Technical reporting submissions for portfolio objectives, regular meetings and portfolio performance Governance of as built drawings and OEM information Production and management of MOPS/SOPS/EOPS Management of lifecycle asset management and UPS component replacement Support for engineering standardization tasks across Asia Pacific Lead in-city technical training delivery Develop and implement innovation programs and processes that reduce utility costs, increase productivity, produce cost savings and share learnings with the wider team. Identify energy saving initiatives and work through to implementation and validation. Review of all maintenance reports to ensure maintenance is conducted appropriately and performance issues are actioned Having good communication skill Sound like you To apply you need to have Ideal Experience Diploma/BE in Electrical/Mechanical only Minimum of 5 years of relevant experience post eligible qualification. Thorough understanding of building services design and engineering management Ability to identify and implement opportunities for operational efficiency/improvements and implement agreed solutions High energy, flourishes in fast pace, dynamic environments Customer centricity Comfortable working in a challenging environment as part of a team and is comfortable managing incidents and service failures Able to adapt in a fast-paced working environment and versatile in meeting client changing needs and requirements
Posted 3 weeks ago
4.0 - 8.0 years
8 - 13 Lacs
Chennai
Work from Office
A Transmission & IP Expert ensures end-to-end management of faults, incidents, and problems, with a strong focus on meeting SLA and OLA commitments. They handle the highest levels of escalation for network-related incidents and are accountable for driving resolution. You have: 4-8 years of experience with a B.E/B.Tech/M.E/M.Tech/MCA degree in Telecommunication Engineering, Computer Science or equivalent. Must have a strong understanding of ProtocolsTCP/IP,IPv4 & IPv6 addressing & IP subnetting, VLAN's, Ethernet, SNMP, management (Telnet, SSH, HTTP, HTTPS, TACACS+) Proficiency in Designing, Implementing & Troubleshooting IP/MPLS Network core and services design, including L2 VPNs and L3 VPNs, Seamless MPLS, Segment Routing. Analyse and resolve network hardware and software connectivity issues. Network Tools analysis for capacity planning and proactive fault finding. It would be nice if you also had: Knowledge & Hands-on experiences of protocols (OSPF, ISIS, BGP), signaling protocols (RSVP-TE, LDP). Relevant certifications (e.g., CCNA, CCNP, NRS-I, NRS-II) are a plus. Resolve major service outages and trouble tickets independently, ensuring alignment with Service Level Agreements (SLAs) and initiating/coordinating preventive maintenance activities. Investigate and manage complex faults, incidents, and problems by leveraging deep technical knowledge, controls, and best practices. Support the development and enhancement of fault, incident, and problem management tools by providing critical feedback and insights. Apply specialist knowledge, sound judgment, and analytical skills to solve complex technical issues using broad conceptual and practical experience. Plan and execute advanced configuration changes, problem resolutions, and contribute to the creation of detailed Methods of Procedure (MoPs) for medium- to high-risk operational activities. Collaborate across Managed Services functions, Nokia service groups, third-party vendors, and customer organizations to lead high-impact incident resolution and risk mitigation. Develop and translate global standardized procedures and checklists into customer-specific operational guidance and documentation. Lead by example as a team or shift leader by coordinating tasks, monitoring complex ticket queues, mentoring team members, and recommending improvements to performance and service quality.
Posted 3 weeks ago
10.0 - 12.0 years
17 - 22 Lacs
Chennai, Guindy, Chenai
Work from Office
Senior Technical Lead Cloud & Full Stack Engineering Chennai - Guindy, India Information Technology 16945 Overview Overview We are looking for Senior Technical Leads with 10 to 12 years of strong software engineering experience and a passion for experimentation and continuous learning. This role is ideal for technically curious leaders who thrive in dynamic environments and enjoy solving complex engineering problems using modern cloud-native stacks. You'll be instrumental in designing scalable systems, mentoring engineers, and introducing innovative approaches across the engineering lifecycle. LocationChennai (Preferred)/Bangalore Immediate to 30 days joiners are preferred Responsibilities Key Responsibilities Lead the end-to-end design and development of scalable API and microservices-based architectures. Drive cloud-native application delivery, preferably on Google Cloud Platform (GCP), with a focus on best practices around security, scalability, and cost efficiency. Provide technical guidance to engineering teams, performing hands-on coding, code reviews, and architecture validations. Champion the use of containerisation (Docker, Kubernetes) and automate deployment pipelines for robust CI/CD. Promote a culture of experimentation, encouraging the evaluation and adoption of new tools, frameworks, and design patterns. Collaborate cross-functionally with product, design, QA, and DevOps teams to deliver cohesive and high-quality solutions. Guide and support prompt engineering and fine-tuning initiatives for LLM-based or GenAI-powered services. Bring a full-systems mindset to troubleshoot and optimise services across infrastructure, application, and user layers. Requirements Must-Have Skills & Exposure 1012 years of overall software engineering experience, with at least 3+ years in a tech leadership role. Solid programming skills in Python and Java, with a deep understanding of backend service design. Strong exposure to cloud platforms GCP preferred, but AWS/Azure experience also valued. Proficiency in API development, microservices orchestration, and integration strategies. Working knowledge of Docker, Kubernetes, and DevOps practices for automated deployments. Exposure to prompt tuning / prompt engineering in the context of AI model integration. Excellent grasp of software architecture, system design, security, and performance tuning. Nice to Have Some exposure to frontend technologies such as React, Angular, or Vue.js or ability to lead full-stack discussions. Experience with infrastructure as code tools (e.g., Terraform, Helm). Familiarity with observability stacks logging, monitoring, alerting (e.g., Grafana, Prometheus, GCP tools). Prior involvement in building or integrating GenAI applications or conversational platforms. What We Value A growth mindset and strong desire to learn and experiment with new technologies. Proactive problem-solving and decision-making capabilities. Ability to work independently while guiding and mentoring a team. Clear and effective communicator with a collaborative attitude.
Posted 4 weeks ago
5.0 - 9.0 years
10 - 20 Lacs
Bengaluru
Work from Office
Role & responsibilities You'll work in a cross-functional team consisting of service designers, product designers, researchers, adoption specialists, and tech and operations colleagues, playing an active role in all aspects of the design of the service experience and service delivery. Youll be part of a team building a globally unified service offering and seamless customer experience across all user and employee touchpoints. This includes identifying, framing, and designing future-oriented services, interactions, and solutions that generate value for users, foster continuous innovation, and maintain market relevance. You'll work hand-in-hand with operations and business subject matter experts to transform our global service and foster operational excellence. You'll align and empower stakeholders through co-creation and a test-and-learn approach to reduce risk and orchestrate the decision-making process that maximizes the likelihood of meeting user needs and business goals. You'll prepare and facilitate workshops with design thinking principles, design artifacts and presentations illustrating conceptual frameworks, customer journeys, and process flows, and own the creation of service blueprints. You'll be responsible for the co-creation and iteration of service concepts based on user research, operational viability, and technical feasibility. You'll define value propositions, service promises, and experiences, generating future service journeys and blueprints. You'll support the design, test, and scale of our services, ensuring the development is in line with the aspired service experience and service delivery. Youll work in our Bangalore office as part of our Service Design & Innovation Global Team within our Visual Graphics & Media corporate function. The Service Design team focuses on translating our service experience and service delivery vision into tangible solutions by designing customer and employee experiences and the mechanics in business and operations to deliver those experiences. We work on challenging concepts that require bridging the business, user and creative worlds. Preferred candidate profile Degree in a design discipline and/or fundamental knowledge in the service design domain 5+ years of experience in applying service design skills in a business environment Practical design thinker with strong problem-solving skills, the ability to connect ideas, engage teams in understanding needs, and respond to project goals in a clear and consistent manner Expert in workshop facilitation, user research and journey management methods Experience in digital product development, organizational transformation and/or UX design is a plus Business proficiency in English, both verbally and in writing Experience in working iteratively from POC, MVP and scale Systemic and structured approach to problems Confidence in articulating new services and concepts in words and visuals Ability to communicate ideas and progress to sponsors, leadership and team members Updated work portfolio
Posted 1 month ago
5.0 - 8.0 years
8 - 13 Lacs
Chennai
Work from Office
As MS Transmission Expert person will perform fault and configuration management activities to serve the customer directly or through customer interface, under supervision and following defined procedures. Will be implementing in-depth knowledge of transmission technology, troubleshooting skills. You have: 8-12 years of experience with a B.E/B.Tech/M.E/M.Tech/MCA degree in Telecommunication Engineering, Computer Science or equivalent. Must have a strong understanding of ProtocolsTCP/IP,IPv4 & IPv6 addressing & IP subnetting, VLAN's, Ethernet, SNMP, management (Telnet, SSH, HTTP, HTTPS, TACACS+) Proficiency in Designing, Implementing & Troubleshooting IP/MPLS Network core and services design, including L2 VPNs and L3 VPNs, Seamless MPLS, Segment Routing. Analyse and resolve network hardware and software connectivity issues. Network Tools analysis for capacity planning and proactive fault finding. It would be nice if you also had: Knowledge & Hands-on experiences of protocols (OSPF, ISIS, BGP), signaling protocols (RSVP-TE, LDP). Relevant certifications (e.g., CCNA, CCNP, NRS-I, NRS-II) are a plus. 24X7 availability for team and client. Demonstrate expertise in telecom networks and elements, ensuring optimal performance and efficiency. Analyze and design transmission topologies, leveraging knowledge in Microwave, Fiber, and IPRAN technology. Operate and troubleshoot Marconi, Fujitsu, Alcatel, Philips muxes, Nokia, and Ciena DWDMs, with strong analytical skills in NMS. Master OTN, Ethernet, and IP technologies used in transmission domains, ensuring seamless operation and integration. Manage remote delivery and collaborate with field teams for troubleshooting and configuration of transmission systems. Troubleshoot and resolve TXN interfaces in mobile networks (IuB/IuCs, IuPS, GB, Abis, Ater) in both TDM and packet environments. Coordinate fault resolution by collaborating with field teams, 3rd-party fiber providers, and infra teams, ensuring SLA compliance. Resolve issues remotely, guide on-the-ground teams, and perform change activities to meet customer requirements promptly.
Posted 1 month ago
4.0 - 7.0 years
7 - 12 Lacs
Chennai
Work from Office
As an IP Specialist person will be responsible for end-to-end handling of network operations. Providing technical consultation and resolving queries/ incidents. Manages technical escalations for technical requests, emergency cases and outages internally and towards customers. You have: 5-8 years of experience with a B.E/B.Tech/M.E/M.Tech/MCA degree in Telecommunication Engineering, Computer Science or equivalent. Must have a strong understanding of ProtocolsTCP/IP,IPv4 & IPv6 addressing & IP subnetting, VLAN's, Ethernet, SNMP, management (Telnet, SSH, HTTP, HTTPS, TACACS+) Proficiency in Designing, Implementing & Troubleshooting IP/MPLS Network core and services design, including L2 VPNs and L3 VPNs, Seamless MPLS, Segment Routing. Analyse and resolve network hardware and software connectivity issues. Network Tools analysis for capacity planning and proactive fault finding. It would be nice if you also had: Knowledge & Hands-on experiences of protocols (OSPF, ISIS, BGP), signaling protocols (RSVP-TE, LDP). Relevant certifications (e.g., CCNA, CCNP, NRS-I, NRS-II) are a plus. Providing technical support for IP Core nodes (Analysis, Troubleshooting & fixing the issues reported) on already deployed to end customer/user. Technical Operations support for customer teams, support and perform competence development of local technical teams. Manages technical escalations for technical requests, emergency cases and outages internally and towards customers. Support the customers network performance and evolution & manages network SW and HW configuration information. Acts as the prime technical interface towards customers, subcontractors and 3rd party suppliers as well as internally towards several organizations. Liaise closely with Multiple teams to work on the operation faults and technical management to ensure the Network stability. Monitors and reports on customers life network performance and acts to ensure network availability including e.g. customer SLA fulfilment Ensure multiple network Element are connected and all functions are working well & handling Critical and Emergency network incidents with stakeholders/Care.
Posted 1 month ago
4.0 - 8.0 years
8 - 13 Lacs
Chennai, Gandhi
Work from Office
As an IP Expert person will be responsible for end-to-end handling of network operations. Providing technical consultation and resolving queries/ incidents. Manages technical escalations for technical requests, emergency cases and outages internally and towards customer. You have: 8-12 years of experience with a B.E/B.Tech/M.E/M.Tech/MCA degree in Telecommunication Engineering, Computer Science or equivalent. Must have a strong understanding of ProtocolsTCP/IP,IPv4 & IPv6 addressing & IP subnetting, VLAN's, Ethernet, SNMP, management (Telnet, SSH, HTTP, HTTPS, TACACS+) Proficiency in Designing, Implementing & Troubleshooting IP/MPLS Network core and services design, including L2 VPNs and L3 VPNs, Seamless MPLS, Segment Routing. Analyse and resolve network hardware and software connectivity issues. Network Tools analysis for capacity planning and proactive fault finding. It would be nice if you also had: Knowledge & Hands-on experiences of protocols (OSPF, ISIS, BGP), signaling protocols (RSVP-TE, LDP). Relevant certifications (e.g., CCNA, CCNP, NRS-I, NRS-II) are a plus. Providing technical support for IP Core nodes (Analysis, Troubleshooting & fixing the issues reported) on already deployed to end customer/user. Technical Operations support for customer team, support and perform competence development of local technical teams. Manages technical escalations for technical requests, emergency cases and outages internally and towards customer. Support customers network performance and evolution & manages network SW and HW configuration information. Acts as the prime technical interface towards customer, subcontractors and 3rd party suppliers as well as internally towards several organizations. Liaise closely with Multiple teams to work on the operation faults and technical management to ensure the Network stability. Monitors and reports customers life network performance and acts to ensure networks availability including e.g. customer SLA fulfilment Ensure multiple network Element are connected and all functions are working well & handling Critical and Emergency network incidents with stakeholders/Care.
Posted 1 month ago
2.0 - 4.0 years
7 - 11 Lacs
Hyderabad
Work from Office
Overview Your role will be to be part of growing team based in Hyderabad, India, to create and support global digital products for PepsiCo. These digital products will be focused on the supply chain functional area. You will be part of a collaborative interdisciplinary team around data & UX Design, where you will be our system thinker, turning inputs into actionable strategies and designs. You will work closely with designers, process owners, product owners and final business users. You will be an internal ambassador of the teams culture around Product & UX Design. You will provide stewardship to colleagues in the areas that you are a specialist or you are specializing. Responsibilities You will participate in the entire design process of our digital products & services from initial research, ideation, conceptualization and design, to testing and validation You will plan and conduct Primary and Secondary Research. You will synthesize research and build insights, reframe problems, and provide recommendations that enable our teams to generate and iterate on new solutions You will apply Human-Centered Design and UX Design Thinking approaches to guide the discovery and production of low-fidelity and high-fidelity deliverables. You will plan and co-facilitate workshops internally and externally. Manage approaches that identify and solve complex problems. You will create project deliverablessuch as low and hi fidelity UI prototypes, design using a Design System, discussion guides for research, insights reports and presentations among other materials relevant to the client challenge. Coordinate work activities with your digital team, Business teams, other IT services and as required. Communicate with business stakeholders in the process of Service Design, training and knowledge transfer. Influence product teams through data-based recommendations. Qualifications 5+ years of experience designing digital products & services as part of a multidisciplinary team. Deep understanding of the Service Design and UX Design disciplines. Proven experience and knowledge on implementation and facilitation of the overall design process, using a variety of methodologies likeProcess Mapping, User Journey Mapping, User Story Mapping, Wireframing, UI prototyping, User Testing, etc. Experience with industry standard design and research tools (Figma, Adobe CC, Sketch, InVision, User testing etc) Experience in designing, building and managing a Design System across our eco-system of products and services Strong communications and organizational skills with the ability to deal with ambiguity while juggling multiple priorities Experience with Agile and SAFe methodology for team work and analytics product creation. Fluent in Azure DevOps, Jira, Confluence. Experience with creating a project vision, execution, and overall quality. Experience with planning and conducting user research and user testing sessions including moderator guides to generate artifacts from synthesis. Experience advocating a User Centric Design approach that help in understanding the needs, pain point and desires of our users Experience in designing responsive digital products, with a strong focus on mobile, both native and hybrid Experience with workshop planning and facilitation.
Posted 1 month ago
10.0 - 12.0 years
10 - 12 Lacs
Hyderabad, Chennai, Bengaluru
Hybrid
Skill Set Service Design & Service Transition Years of exp 10 + Years Must to Service Design, Service Transition, Design Implementation, ITIL, ITSM Notice Period Immediate Role & responsibilities Preferred candidate profile
Posted 1 month ago
8.0 - 12.0 years
5 - 9 Lacs
Hyderabad
Work from Office
- The person should have B.Tech or B.E. Degree in Mechanical engineering disciplines and minimum 8-12 Years of experience in Design and detail engineering of storage tanks (API 650) in Oil & Gas Projects. - Mahathi Infra Services is an India based company specialized in execution of Turnkey Projects in Oil and Gas industry. We are looking for experienced project professional positions given below. Salary and benefits commensurate with qualifications and experience. For the position based at Hyderabad. The following are the requirements to be fulfilled by the candidate : Minimum Experience 8 -12 Years Location H.O. at Hyderabad willing to visit the site location. Industry Oil & Gas Exposure Design and detail engineering of API 650 storage tanks. About The Role : - Designing & Detail Engineering of Storage tanks, Pressure vessels, mounded bullets, spheres, Package equipment's as per international & IS standards like API 650, ASME Sec VIII div 1 & 2, IS 803, IS 2825 and EN standards. - Preparation of data sheets, Material requisition and Technical Bid evaluations. - Perform equipment design calculations for Storage tanks and Pressure vessels. - Provide input and review of General arrangement drawings and detail drawings. - Preparation of MTO and provide material specifications for purchase. - Guide and a lot the work to junior engineers and designers. - Participate inter disciplines activities. - Estimate total weight of equipment with specific material and thickness for estimation purpose. - Exposure to Oil & Gas specifications and standards requirement like IOCL, HPCL and Engineering consultants Like EIL, Technip, Wood etc. - Should be able to go through Client requirements and provide necessary solutions. - Participation in Client meeting and meet the project requirements. - Participate and develop planning and schedule for documents submission. Periodical review of the status of documents and make backup plans. - Provide the support site and fabrication yard for the construction issues. - Completes projects by training and guiding technicians. - Contributes to team effort by accomplishing related results as needed. - Added advantage having experience in design and detail engineering of Boilers, Water and Thermic Fluid Heaters. This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
Posted 1 month ago
5 - 10 years
10 - 15 Lacs
Gurugram
Work from Office
Looking for a challenging role? If you want to make a difference - make it with us Why Join Siemens? At Siemens, you will be part of a global leader committed to innovation, quality, and excellence. This role offers the opportunity to work on challenging projects, develop professionally, and make a significant impact in the electrical and instrumentation domain, particularly within power plant and renewable energy projects. If you are passionate about leading a talented team and driving technical excellence, we encourage you to apply. As Siemens Energy, "We energize society" by supporting our customers to make the transition to a more sustainable world, based on innovative technologies and our ability to turn ideas into reality. We do this by Expanding renewables Transforming conventional power Strengthening electrical grids Driving industrial decarbonization Securing the supply chain and necessary minerals Your new role - exciting and future-oriented It is an essential strategy of siemens energy to sell long term service contracts for our future business. Technical support for the success of selling long term service contracts of steam turbines Engineering support for the preparation of technical documentation of steam turbine outages for the installed fleet worldwide. This includes analyzing global fleet experience, technical instructions, and recommendations . Review unit-specific Product Change Management (PCM) data, record action points, and incorporate them into future outage plans. Coordinating and consulting with Subject Matter Experts globally to compile OEM fleet experiences and specific recommendations for inclusion in unit-specific outage plans. Support field service team with technical clarifications and relevant documentation during scheduled steam turbine maintenance, including periodic inspections and forced outages. Effectively support unit data management and data upgrade/revision in engineering databases. We dont need superheroes, just super minds Bachelors/ masters degree in engineering or related technical field from a reputed institute. 8 to 12 years of experience in engineering support to Steam Turbine outages and maintenance. Familiarity of power plants and general understanding of steam turbines, valves, bearings, associated components like condenser, seal steam system, lube oil system, drain system and other auxiliaries. General understanding and experience in steam turbine operations, scheduled steam turbine maintenance, including periodic inspections like minor, medium and major outages is considered an added advantage. Experience with SAP, Teamcenter or other data management systems Effective communication skills (verbal, written and listening), a strong sense of teamwork and customer focus. Ability to work independently with minimal guidance is essential. Ability to interface directly with customer, field, factory personnel and management. Ability to make quick, informed decisions on a regular basis. Ability to manage multiple field issues / projects and meet deadlines. Make your mark in our exciting world of Siemens We have multiple openings across different locations. We celebrate the fact that our employees are individuals and have different wants and needs. If we all thought the same, we would never think of anything new. Thats why we recruit phenomenal minds from all walks of life. We recognize that building a diverse workforce is essential to the success of our business, therefore we encourage applications from a diverse talent pool. Weve got quite a lot to offer. How about you?
Posted 1 month ago
4 - 9 years
37 - 45 Lacs
Bengaluru
Work from Office
About The Role : Job Title- ServiceNow IRM - Architect, AVP Location- Bangalore, India Role Description Deutsche India was established in 2005 to support Deutsche Banks global businesses and infrastructure functions. Our 15000+ employees across Mumbai, Pune, Bangalore, and Jaipur, working in finance, risk, technology, and operations, have a single mission -- to build an expertise-based organisation that delivers exceptional value for our clients. Our strength lies in our people who are focused on exploring, innovating, and creating solutions and new possibilities for the financial world. We believe that people are empowered when there is opportunity, diversity, inclusivity, and purposeful action. When Deutsche Bank set out on its digital transformation, our aim was to help our local and global clients transform their own business models and integrate our financial services into their digitalised business models through technology services. We want to use the possibilities of modern technologies, especially in the areas of cloud, AI (Artificial Intelligence), and data analytics to shape the future of our industry, develop innovative services, and deliver new data-driven business models. We have formed strategic partnerships with several leading tech companies, including ServiceNow, to drive transformation from a solid tech platform. With ServiceNow, we are establishing a Centre of Excellence (CoE) located in India (Pune and Bangalore), which will support our transformation priorities. ServiceNow is integral to the creation of digital workflows throughout the banks global operations and will help us simplify operations, empower employees, improve customer service, and bring innovation to market faster. You will be joining the Foundational Platforms team responsible for strategy and development for the core, cross-technology software tool sets of IT Service Management, Asset Management and Risk Management. These products are vital to friction-less processes that are reliant on golden source data, and to enable intelligent use and management of the application/service estate. Foundational Platforms is responsible for driving improvement in the governance processes and exposing the data necessary to capitalize on analytics and automation opportunities. The ServiceNow Solution Expert role will be based in India and is responsible for providing solutions to complex business problems, preparing proof of concept solutions and creating High-Level and if required, Low-Level design documents to implement business solutions as required by the platform process owners, specifically on the ServiceNow GRC/IRM module . What we'll offer you As part of our flexible scheme, here are just some of the benefits that youll enjoy Best in class leave policy Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities The responsibilities include: Designing solutions on the ServiceNow platform using an "Architecture first" principle Participate in process flow analysis and process redesign along with the Project Manager and Process Engineer Providing expert advice and Share best practices and be consultative throughout the technical design of the project, maintaining implementation best practices throughout the delivery lifecycle and pro-actively challenge others to ensure high quality technical solutions Guiding and coaching the development team in implementing ServiceNow best practices Building proof of concept solutions for complex business requirements to demonstrate the art of the possible. Provide input and guidance to influence product roadmaps, ensuring dependencies, accurate logical sequencing and business value is maximized. Establish and enforce systems design and architectural standards through communication, documentation, and metrics. Co-team with the Technical Architect to produce a technical specification for custom development and systems integration requirements. Maintain current and industry recognized Service Management and Product knowledge (including ServiceNow) through self-study and utilization of available trainings. Your skills and experience ServiceNow in-depth product knowledge is required in multiple modules (e.g. ITSM, ITOM, IRM/GRC or ITBM) Strong Service design skills and Proven experience of delivering complex solutions using ServiceNow development best practices. ServiceNow GRC / IRM in-depth product knowledge is must Extensive hand on with ServiceNow GRC/IRM platform and development experience Expected hands on with all ServiceNow components such as Client Script, Business Rules, UI Actions, UI Pages, UI Policies, Script Includes, UI Scripts, Script Actions, REST APIs, Email Notifications, etc. Experience working in Agile environment using SCRUM methodology and have worked in matrix organization. Strong ServiceNow integration skills Advanced analytical and problem-solving experience, ability to multi-task and effectively manage priorities. Excellent communication skills, both written and verbal, ability to work effectively in virtual teams across multiple locations. Expected development experience in ServiceNow is minimum of 10 years. Strong experience in technical mentoring of at least 5 years. At least 4 years of experience in playing a role of Technical or Solution Architect Experience in major ServiceNow Transformation projects will be an added advantage. Have worked on ServiceNow automated testing Have owned and completed at least 2 ServiceNow upgrades Consulting experience will be an added advantage Experience on strategy and product road map will be an added advantage Experience with other ITSM software (BMC, IBM, HP, etc.) will be an added advantage Ideal candidate must be self-motivated with a proven track record and comfortable in the dynamic atmosphere of a technical organization with a rapidly expanding customer base. How we'll support you Training and development to help you excel in your career Coaching and support from experts in your team A culture of continuous learning to aid progression A range of flexible benefits that you can tailor to suit your needs
Posted 1 month ago
8 - 10 years
10 - 12 Lacs
Hyderabad
Work from Office
Overview We are seeking a highly skilled IT Catalogs Product Manager with a strong consulting and functional background to lead the strategy, development, and optimization of IT Service Catalogs. The ideal candidate should have 8-10 years of experience in IT Service Management (ITSM), ITIL frameworks, and ServiceNow platform expertise. This role requires a blend of technical acumen, strategic thinking, and stakeholder engagement skills to ensure seamless IT service delivery. Responsibilities Product Ownership & Strategy: Drive the IT Service Catalog roadmap, aligning with enterprise ITSM strategies. Ensure the Service Catalog meets business needs and enhances user experience, automation, and efficiency. Collaborate with business units, IT teams, and stakeholders to understand service requirements and optimize catalog offerings. Act as a subject matter expert (SME) on IT Catalogs, providing guidance on best practices and frameworks. Work closely with business leaders, IT teams, and service owners to refine and improve IT services. Work with cross-functional teams to design, implement, and enhance Service Catalog solutions in ServiceNow. Qualifications 8-10 years of experience in IT Service Management (ITSM) and Service Catalog management. Strong expertise in ITIL framework (ITIL v3 or v4 certified preferred). Hands-on experience with ServiceNow ITSM, Service Catalog, and Request Management. Functional expertise in IT Service Design, Workflow Automation, and Process Optimization. Proven ability to define catalog structures, SLAs, workflows, and automation solutions. Experience in consulting, stakeholder management, and business process reengineering. Strong understanding of enterprise IT landscapes, integrations, and self-service enablement. Excellent analytical, communication, and leadership skills.
Posted 1 month ago
3 - 8 years
4 - 8 Lacs
Bengaluru
Work from Office
Develop product domain knowledge and understanding of its key users and market. Define and lead research activities for your Product in alignment with project strategy, timeline and roadmap milestones. Help align 3-in-a-box teams to research insights, utilize research insights to drive prioritization of product backlog and roadmap. Help define user experience goals and design principles. Closely partner with Product management and development to cultivate, manage, and administer sponsor user relationships. Develop strong storytelling capabilities. Be an active member of Product squad(s) by attending and presenting playbacks, coaching designers, providing input in the prioritization of Product backlog. Act as the voice of the customer. Build your eminence with our customer base and the external business industry you engage with. Required education Bachelor's Degree Preferred education Bachelor's Degree Required technical and professional expertise A minimum of 3 years of experience in product or service design. A minimum of 3 years of experience in developing research plans and executing research deliverables on design projects. A minimum of 3 years of experience working with product managers and engineers. A minimum of 3 years of experience with research tools and analytics tools. Portfolio of projects that shows a breadth of complex, technically- oriented projects and demonstrates your skills as a design researcher. Experienced-level design research skills Experience with IBM-preferred research tools, including Alchemer, UserInterviews and AirTable. Experience in defining and executing UX Metrics assessments. Competency with standard presentation programs Powerpoint &Keynote Preferred technical and professional experience At least 3 years of experience in prioritizing and delivering roadmaps as part of a development organization. Ability to understand customer needs, gather feedback, and incorporate customer insights into the development and enhancement of solutions to ensure customer satisfaction. Strong analytical and problem-solving skills, with the ability to make data-driven decisions. Strong communication and interpersonal skills, with the ability to articulate the value proposition of compilation technologies, communicate product requirements, and effectively engage with stakeholders at all levels. An understanding of and experience in product management principles, including market analysis, product roadmap development, feature prioritization, and stakeholder management.
Posted 1 month ago
5 - 10 years
5 - 9 Lacs
Hyderabad
Work from Office
Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Python (Programming Language) Good to have skills : Spring Boot Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will design, build, and configure applications to meet business process and application requirements. Your typical day will involve collaborating with teams to develop innovative solutions and ensure seamless application functionality. Roles & Responsibilities:-6 + years Development & design services - Associate with Design, develop, maintain and deploy data lake solutions, which collects data from various source systems (ERP, API, Databases etc.) and consolidate it into a centralized data lake (preferable snowflake) location for consumption.-Work with the Application Development and Data Application teams in planning new features, and develop software using Python, support, write custom ETL pipeline code in python to process and load data into data platform.-Associate with development using Python in a Linux/UNIX data center environment and AWS cloud.-Offer support in CI/CD process on the code management. Work in Agile development methodology and test-driven DevelopmentWork with open-source technologies / tools like GitHub, Docker, and Kubernetes Professional & Technical Skills: Must To Have Skills: Proficiency in Python (Programming Language) Good To Have Skills: Experience with Spring Boot Strong understanding of object-oriented programming principles Experience in developing scalable and secure applications Knowledge of database management systems like MySQL or PostgreSQL Familiarity with version control systems such as Git Additional Information: The candidate should have a minimum of 5 years of experience in Python (Programming Language) This position is based at our Hyderabad office A 15 years full-time education is required Qualification 15 years full time education
Posted 1 month ago
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