Posted:5 days ago|
Platform:
On-site
Full Time
Job Title: Service Coordinator (Associate–Mid Level, Multi-Functional Role)
Location: Mumbai, India
Company: PRAMA Instruments Pvt. Ltd.
Website: www.pramagroup.com
About PRAMA
PRAMA Instruments is a recognized leader in high-purity fluid and gas handling systems, enabling India’s clean energy, semiconductor, and R&D ecosystem. In collaboration with TK-Fujikin and other global partners, we deliver solutions involving valves, regulators, instrumentation, and hydrogen technology with a sharp focus on reliability, quality, and engineering depth.
As we scale our service capabilities, we’re looking for a capable Service Coordinator who can go beyond the basics — combining operational discipline with a cost-saving mindset and the agility to wear multiple hats across functions.
Role Overview
This is not a routine back-office role.
We’re hiring a smart and dependable Service Coordinator who can manage field deployments, customer requests, service documentation, and internal coordination — while actively contributing to cost control, process improvement, and inter-departmental efficiency. The ideal candidate brings maturity, strong ownership, and a sharp eye for operational logic.
Key Responsibilities
1. Field Service Operations
2. Customer & Engineer Communication
3. Cost Optimization & Planning
4. Documentation & Compliance
5. Field Expense Review & Reimbursement Vetting
6. Cross-Functional Support
Candidate Profile
Qualifications
Key Competencies
Bonus Traits (Preferred but Not Mandatory)
What We Offer
If you are someone who thrives in a fast-paced, high-ownership environment and enjoys bringing order, logic, and impact to technical operations — this role is for you.
Job Type: Full-time
Pay: ₹15,000.00 - ₹25,000.00 per month
Benefits:
Work Location: In person
Prama Instruments Pvt. Ltd
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