Service Advisor

As a Service Advisor at GoMechanic, you will play a crucial role in ensuring customer satisfaction and providing exceptional customer service at our Sonipat location. Your primary responsibility will be to address customer needs, deliver aftersales support, and coordinate with our workshop team to ensure timely and high-quality service delivery. To excel in this role, you must possess strong customer satisfaction, customer-focused service, and customer service skills. Your excellent communication abilities will enable you to effectively interact with customers, understand their requirements, and provide them with the necessary support. Additionally, your experience in aftersales services will be valuable in meeting and exceeding customer expectations. Your interpersonal skills and problem-solving capabilities will be essential in resolving customer queries and concerns efficiently. Collaboration with the workshop team is key, and your ability to work harmoniously with colleagues to achieve common goals will contribute to the overall success of our service operations. While not mandatory, any relevant experience in the automotive industry will be advantageous in adapting quickly to our processes and enhancing your performance in this role. Join us at GoMechanic, where we are committed to revolutionizing the car servicing industry through technology, innovation, and exceptional customer service.,