2.0 - 6.0 years

0 Lacs

sonipat, haryana

On-site

As a Service Advisor at GoMechanic, you will play a crucial role in ensuring customer satisfaction and providing exceptional customer service at our Sonipat location. Your primary responsibility will be to address customer needs, deliver aftersales support, and coordinate with our workshop team to ensure timely and high-quality service delivery. To excel in this role, you must possess strong customer satisfaction, customer-focused service, and customer service skills. Your excellent communication abilities will enable you to effectively interact with customers, understand their requirements, and provide them with the necessary support. Additionally, your experience in aftersales services will be valuable in meeting and exceeding customer expectations. Your interpersonal skills and problem-solving capabilities will be essential in resolving customer queries and concerns efficiently. Collaboration with the workshop team is key, and your ability to work harmoniously with colleagues to achieve common goals will contribute to the overall success of our service operations. While not mandatory, any relevant experience in the automotive industry will be advantageous in adapting quickly to our processes and enhancing your performance in this role. Join us at GoMechanic, where we are committed to revolutionizing the car servicing industry through technology, innovation, and exceptional customer service.,

Posted 1 week ago

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Senior Customer Service Advisor Concept motors (I) pvt ltd

3.0 - 7.0 years

0 Lacs

ahmedabad, gujarat

On-site

As a Senior Customer Service Advisor at our company based in Ahmedabad, you will play a key role in addressing customer inquiries, offering support and guidance on our products and services, and ensuring overall customer satisfaction. Your primary responsibilities will include handling customer interactions with professionalism, maintaining a proficient telephone manner, and delivering timely and accurate information to our valued customers. To excel in this position, you must possess customer-focused service skills, exceptional telephone etiquette, and a strong ability to provide top-notch customer support. Your communication skills should be excellent, allowing you to effectively engage with customers and address their needs. Additionally, your problem-solving abilities will be crucial in resolving any issues or concerns that may arise during customer interactions. While working on-site, you will have the opportunity to showcase your expertise in customer service and leverage your experience to enhance our customers" overall experience. A background in the automobile industry would be advantageous for this role, although it is not mandatory. We are looking for candidates with a Bachelor's degree or equivalent experience in customer service who are eager to contribute to our team and uphold our commitment to exceptional customer service.,

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