Senior Swift Application Development & Support (Payment Domain)

Senior Swift Application Development & Support (Payment Domain)

Company:

Role Overview:

Senior Swift Application Development & Support Specialist

Key Duties:

• Troubleshooting technical issues

  related to Swift-based payment applications.
• Guiding customers through a series of actions to

  resolve technical problems

  .
• Providing support for

  application testing and upgrades

  .
• Creating and maintaining

  procedural documentation

  for support processes.
• Managing

  multiple support cases

  simultaneously, ensuring timely resolution.

Must-Have Skills:

• In-depth

  knowledge of Payments (via Swift)

  .
• Proven experience in

  supporting Banking Applications

  , preferably within Capital Markets, Investments, or Funds.
• Strong

  database skills

  .
• Excellent

  communication skills

  to effectively interact with UK customers.

Nice-to-Have Skills:

• Experience in diagnosing and repairing application issues (e.g., server connectivity, server upgrades).
• Ability to resolve technical infrastructure issues.
• Familiarity with installing and configuring hardware and software.
• Prior experience supporting

  Payments/Swift gateway solutions

  .
• Prior experience with

  IBM MQ and/or Provider

  .
• Prior experience with

  Bottomline GTExchange

  .
• Experience supporting

  Production environments

  .
• Attention to detail and strong problem-solving skills.
• Excellent interpersonal skills.
• Good written and verbal communication.

Additional Requirements:

• Willingness to carry a work phone at all times.
• Flexibility to support out-of-hours work from time to time.
• Certification in Microsoft or Linux is advantageous.
• Degree in Computer Science or Information Technology is beneficial.