Senior Specialist

Join Us! At Google Operations Center, we strive to assist Google users and customers in resolving problems and achieving their goals, all while fostering a culture dedicated to continuous improvement and collaboration. We are a team that works diligently and enjoys our achievements, and we invite you to be a part of our journey! The Ethics & Compliance Senior Specialist role at Google involves being an integral part of the Global Ethics and Compliance team. You will play a crucial role in developing, supporting, and implementing effective programs aimed at identifying, preventing, detecting, mitigating, and resolving compliance risks, with the ultimate objective of enhancing the organization's ethics and compliance program. As the Ethics & Compliance Senior Specialist, your responsibilities will include: - Communicating global Ethics and Compliance policies, processes, and tools to employees and providing assistance in resolving any inquiries or uncertainties. - Conducting awareness and education programs to inform and educate employees about ethics and compliance policies. - Identifying and investigating potential compliance issues and risks, collaborating with Ethics & Compliance Investigation leads as necessary. - Supporting compliance due diligence, risk assessments, and monitoring programs. - Reviewing non-compliance issues and incidents, gathering evidence, and documenting findings. - Crafting global communications for site newsletters and monthly messages. - Compiling reports for global stakeholders and leadership on key risks and training completion. - Assisting in compliance documentation and recordkeeping. - Supporting automation initiatives for reporting and data analytics. - Maintaining precise records of compliance activities. - Identifying and documenting organization-specific compliance risks. - Staying updated on compliance developments that impact Google Operations Center. - Developing expertise in industry standards and global programs to bolster the Ethics and Compliance program. Minimum Qualifications and Experience: - Bachelors Degree from an accredited institution. - Proficiency in English communication (both written and oral). - Strong stakeholder management skills across multiple levels. - 6 years of experience with at least 3-4 years in compliance or audit roles. - Ethics and Compliance Certifications are preferred. - Prior experience in BPO and/or captive services organizations is advantageous. - Previous experience in investigative work is beneficial. - Experience in organizing data and applying business context to enhance processes or operations. - Familiarity with global compliance programs and managing initiatives of varying complexity. Skills: - Analytical and Problem-Solving abilities. - Research and Interpretation skills. - Effective Communication and Interpersonal skills. - Detail-Oriented approach. - Proficiency in audit and investigation documentation. - Strong Organizational skills to efficiently manage multiple tasks and projects. We offer competitive wages and comprehensive health care benefits including medical, dental, and vision coverage. Additionally, we provide support for your family with generous parental leave policies and various insurance offerings. Our inclusive culture includes perks such as free daily lunches, well-stocked micro-kitchens, and dedicated culture clubs and employee resource groups. We appreciate your interest in this opportunity! Our recruitment team will reach out if your profile aligns with the role. If you do not hear from us within 2-3 weeks, kindly consider your application as unsuccessful for now. Your patience is valued throughout this process. For any queries, please contact us at goc-candidate-global@googleoperationscentre.com.,