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Senior Software Engineer - AI/ML

Senior Software Engineer - AI/ML

Freshworks

3 - 7 years

25 - 30 Lacs

Hyderabad

Posted:1 day ago| Platform:

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Skills Required

Automation Backend Front end Monitoring tools Coding GCP Debugging Cloud Infrastructure Python

Work Mode

Work from Office

Job Type

Full Time

Job Description

Team Overview

The Winning AI Home team, part of Freshworks SaaS@scale mothership BU - Cloud Engineering, is seeking a highly motivated and skilled AI Applications Engineer. This role is pivotal in driving the development and deployment of cutting-edge AI solutions within our product ecosystem.

Role Description

We are looking for an AI Applications Engineer (IC3) with a strong full-stack background who deeply understands Large Language Models (LLMs) and the nuances between Generative AI (GenAI), Agentic AI, and AI Agents. The ideal candidate will have hands-on experience building AI applications using Agentic frameworks and possess a solid understanding of both front-end and back-end development.

Responsibilities

Design, develop, and deploy AI applications leveraging LLMs and Agentic frameworks.
Implement and optimize Retrieval-Augmented Generation (RAG) systems to enhance LLM accuracy and contextual understanding.
Develop and deploy AI Agents for multi-step reasoning and automation of complex tasks.
Fine-tune pre-trained models for specific use cases and improve application performance.
Collaborate with cross-functional teams to integrate AI solutions into existing products.
Conduct performance benchmarking and evaluation of AI applications using metrics like groundedness, correctness, and hallucination.
Ensure Responsible AI principles are integrated throughout the development lifecycle.
Maintain and troubleshoot AI infrastructure on cloud platforms.

Qualifications

Experience : 3-7 Years

AI Expertise

- Strong understanding of LLMs, GenAI, Agentic AI, and AI Agents.- Experience with Agentic frameworks such as Lang

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Senior Software Engineer - AI/ML