Senior Sales Manager (Current Account)

The role of Senior Sales Manager (Current Account) based in Mumbai within the Retail Banking business unit of Branch Banking involves managing and expanding the retail branch banking business to achieve growth targets. The primary responsibilities include increasing branch footprint, enhancing product penetration, and ensuring the delivery of high-quality customer service. The incumbent is accountable for identifying opportunities for acquiring Current Account customers in designated areas, guiding a team to convert these prospects successfully, and contributing to the overall branch banking channel objectives. Key Responsibilities: - Mentoring a team of Sales Managers across assigned branches - Identifying potential customers for asset products to generate fee-based revenues - Monitoring daily sales calls to ensure adherence to the acquisition process - Activating Current accounts clients on transactions to meet assigned targets - Providing product knowledge and ensuring team members are fully informed - Resolving customer queries promptly - Ensuring optimal staffing levels and low team attrition - Overseeing customer-centric operations to achieve service quality standards - Analyzing growth strategies based on competitor feedback and market insights - Recommending process improvements to enhance service efficiency - Monitoring execution against the defined business plan Managerial & Leadership Responsibilities: - Recruiting and retaining top talent within the reporting structure - Monitoring employee productivity, hiring quality, and attrition rates - Supporting teams to achieve growth targets effectively Educational Qualifications: - Graduate in any discipline Experience: - 8+ years of relevant sales banking experience This role offers a challenging opportunity for an experienced individual to drive business growth, lead a team effectively, and contribute to the success of the branch banking channel.,