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Senior Process Manager

Senior Process Manager

eClerx

7 - 12 years

9 - 14 Lacs

Mumbai

Posted:1 day ago| Platform:

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Skills Required

python data analysis machine learning r statistical modeling service quality operations management team management power bi business development sales assurance marketing tableau process management partnerships key account management statistics

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for a skilled Modeling Analytics Specialist to join our dynamic team. In this role, you will be responsible for leveraging advanced statistical and machine learning models to analyze complex data sets. Your insights and recommendations will drive strategic decision-making and optimize business processes. The ideal candidate must possess knowledge relevant to the functional area, and act as a subject matter expert in providing advice in the area of expertise, and also focus on continuous improvement for maximum efficiency. It is vital to focus on the high standard of delivery excellence, provide top-notch service quality and develop successful long-term business partnerships with internal/external customers by identifying and fulfilling customer needs. The candidate should be able to break down complex problems into logical and manageable parts in a systematic way, and generate and compare multiple options, and set priorities to resolve problems. The ideal candidate must be proactive, and go beyond expectations to achieve job results and create new opportunities. The role must positively influence the team, motivate high performance, promote a friendly climate, give constructive feedback, provide development opportunities, and manage career aspirations of direct reports. Communication skills are key here, to explain organizational objectives, assignments, and the big picture to the team, and to articulate team vision and clear objectives.
Senior Process Manager Roles and responsibilities:

Develop and implement predictive models, segmentation analysis, and statistical analyses to extract insights from large datasets.

Apply machine learning algorithms to solve business problems and improve operational efficiency.

Collaborate with cross-functional teams to identify business requirements and translate them into analytical solutions.

Utilize tools such as [list specific tools, e.g., Python, R] for data manipulation, modeling, and visualization.

Create and automate reports and dashboards to present findings and actionable recommendations to stakeholders.

Conduct deep dives into data to identify trends, patterns, and anomalies that can inform strategic initiatives.

Ensure data accuracy and integrity by validating data sources and implementing quality assurance measures.

Stay updated on industry trends and best practices in modeling, analytics, and data science.

Technical and Functional
Skills:

Bachelors degree in Statistics, Mathematics, Computer Science, or a related field (preferred) with 7+ years of proven experience in statistical modeling, machine learning, and data analysis.

Proficiency in programming languages such as [specific tools you use, e.g., Python, R].

Experience with data visualization tools (e.g., Tableau, Power BI) for presenting insights and findings.

Strong analytical and problem-solving skills with the ability to interpret complex data sets.

Excellent communication and collaboration skills to work effectively with diverse teams.

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eClerx

IT Services and IT Consulting

Mumbai Maharashtra

10001 Employees

1198 Jobs

Key People

Mukesh Gupta

Chief Executive Officer
Ankush Tiwari

Chief Financial Officer
Kumar V. Ramakrishnan

Chief Operating Officer
Shruti Mehta

Senior Vice President

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Senior Process Manager