Senior Manger - OTC Billing

Johnson Controls

5 - 12 years

7 - 14 Lacs

Gurugram

Posted:1 day ago| Platform:

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Skills Required

Payment processing Revenue assurance Contract management Business process improvement Reconciliation Billing Revenue recognition Oracle Stakeholder management OTC

Work Mode

Work from Office

Job Type

Full Time

Job Description

Why JCI https//www. youtube. com/watch?v=nrbigjbpxkg

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Career The Power Behind Your Mission

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How will you do it?
- JCI is looking for a high-energy and experienced individual for the role of Senior Manager in Order to Cash Team EMEALA
- The Billing team aims to provide high quality, automated controls over all of the business revenues and costs of sale.
  Responsible for organizations on-time and accurate delivery of EMEALA processes including billing, dispute, payment processing, cost/margin analysis and collections.
- Managing any issue that potentially impacts revenues and costs, from identification through to RCA and resolution.
- Create reporting, reconciliations, and related analysis of assigned revenue/cost of sales accounts monthly as well as assisting with defining and creating operating procedures and participating in business process improvement initiatives related to revenue assurance activities.
- Acting as a Billing Subject Matter Expert on projects / initiatives that could impact the end-to-end billing and dispute process
- Lead the customer specific processes with Operations, Sales and customer contacts to determine when non-recurring and recurring milestone achievements have been reached, which trigger customer invoicing as well as revenue recognition.
- Investigate and recommend solutions to revenue and billing under-performance and improvement opportunities as per the contractual and legal aspects associated with relevant customer contracts.
- Ensuring that performance of Billing against contractual obligations is properly planned, tracked, and monitored, raise questions where this is not the case, and ensure plans are put in place to fix issues.
- Performing regular reconciliation and analysis of revenue streams. Documenting revenue flows across critical functions and monitors the same.
What we look for?
- 9 -12 years of work experience with a minimum experience of 8 years in OTC Billing, Dispute and Contract Management
- Minimum 5-7 years of team handling experience (minimum team size of 10 FTEs)
- Currently in team handling role (Minimum span of 10 FTEs)
- Peakon survey result above JCI benchmark for last 2 quarters
- Should have JCI transition exposure
- Working in UK shift is a mandatory requirement
- Should have work experience in AS400, Oracle, SFDC, Citrix, Getpaid
- Must have excellent accounting skills Mandatory requirement
- Efficient and effective stakeholder management including both internal and external
- Effective in handling escalation management

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