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Johnson Controls
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Manager- OTC Billing/CPS

Manager- OTC Billing/CPS

Johnson Controls

7 - 9 years

9 - 11 Lacs

Gurugram

Posted:1 day ago| Platform:

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Skills Required

BPO Order management Career development Baan Process improvement Diversity and Inclusion Billing Customer support Oracle OTC

Work Mode

Work from Office

Job Type

Full Time

Job Description

Why JCI https//www. youtube. com/watch?v=nrbigjbpxkg

Asia-Pacific LinkedIn https//www. linkedin. com / showcase / johnson-controls-asia-pacific / posts / ?feedView=all

Career The Power Behind Your Mission

OpenBlue This is How a Space Comes Alive

How will you do it?

OTC Billing

End to End knowledge of OTC, Billing Expertise, Credit Rebill & Dispute Management
Create Invoices and distribution to Client as well uploads in Third Party Portals
Timely rollout of Monthly Invoices in close coordination with Order Management, Inventory, Customer Support Team
Cross check Orders and Invoices against contracted terms to ensure billing consistency from contract signing to invoicing with monthly quality check.
Expertise in Dispute Handling
Accuracy check and corrective actions on error analysis
Create and maintain process documentation for Billing Processes, adherarance to SOX & Internal Controls
Supports process improvement initiatives

What we look for?

This is an middle position that requires the following experience

Expertise on Core AR Knowledge with Strong Analytical Skills
Ability to work in a high pressured, fast moving, and challenging environment
Ability to work effectively under time critical deadlines
Ability to analyze issues, apply or seek resources to help achieve a workable solution
Organized & Detail Oriented
Maintain high level of confidentiality and professionalism

Minimum 7-9 years of experience in Customer Invoicing
Working in US Shift timings (6. 30pm to 3. 30am)
B. Com/BBA/MBA/M. Com
Good Communication Skills (Verbal & Written)
Distinctive Customer Orientation and Interact Courteously with Customers
Desired work experience in Oracle, BAAN, Get Paid , Sales Force,
Working Experience in Shared Services/BPO/F&A

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