Senior Manager Sales

Role & responsibilities

Job Location - Nagpur

Job Overview

• Drive Student conversions from existing Channel Partners for offer conversions with the efforts of Managers, PST Associates and closer coordination with the BU Teams.
• Handling escalations effectively and resolving the issues within the defined TAT.
• Define KRAs, KPIs and report metrics to ensure that we are measuring progress.
• Ensure that managers are tracking the target achievement as per the set frequency through KRAs and KPIs.
• Act as a Subject Matter Expert for an assigned domain.
• Regularly oversee the process in place at Business Unit being followed, suggest improvement in the process, get it approved and implement according to the requirement.
• Keep your product knowledge updated to maximize sales.
• Maintaining relationship with institutional delegates and channel partners.
• Ensuring the compliances of the business unit.
• Analyze, design, document, and implement internal reporting systems and procedures for the assigned Division within specified functional area of operation.
• Coordinate large multi-teams to work in sync and drive towards a unified set of goals/target.
• Implementing and executing initiatives to measure customers satisfaction.
• Analyzing the competition & taking steps to grow the business.
• Strategic planning and execution of entire business unit- Target setting/analytics/presentation of reports and monitoring the success rate of the business unit.
• P&L accountability of the business unit, rigorous approach and regular reviews.
• Address performance issues working directly with the Manager.
• Ensure optimum performance from the team members.
• Sustain the culture of excellence, accountability, on-time delivery, and customer success.
• Ensure services are in compliance with professional and company policy standards.
• To present MIS on monthly basis to the CEO along with ED.

Preferred candidate profile

• 1012 years of proven experience in B2B Sales, with a strong track record of driving business growth.
• Minimum 5 years of experience managing remote sales teams and tracking their daily visits and deliverables.
• Postgraduate in Business Management (MBA or equivalent).
• Excellent communication and presentation skills, with the ability to influence key stakeholders.
• Strong interpersonal and negotiation skills, with a focus on building long-term client relationships.
• Commercially astute with a strategic mindset and business acumen.
• Strong analytical skills and data-driven approach to decision-making.
• Critical thinking and problem-solving ability, with a proactive and solution-oriented approach.