Senior Manager Resilience Standards and Embedding

Hsbc

8 - 17 years

25 - 30 Lacs

Hyderabad

Posted:5 days ago| Platform:

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Skills Required

Enterprise risk management remediation Executive Banking Continuous improvement Stakeholder management Operations Principal Financial services

Work Mode

Work from Office

Job Type

Full Time

Job Description

Drive and support the development, maintenance, and continuous improvement of the operational resilience strategy, standards and procedures. Drive Integration and alignment of operational resilience lifecycle into the Risk and Control framework
Review, assess, and update operational resilience procedures (such as mandatory procedures and operating instructions) in line with emerging regulation and incorporate industry best practices and learnings from execution. Continue to mature our operational resilience capabilities; identify and drive opportunities to simplify and optimise resilience processes across the lifecycle, including procedures, ensuring efficiency and effectiveness across the organisation.
Build strong relationships across the Bank to understand key resilience related priorities and challenges; promote a consistent embedding approach across the Bank, whilst optimising for local priorities. Support the development of objectives and key results to measure resilience and ensure resources are being prioritised into the right activities. Report and Share insights on resilience OKRs across value streams and OpRes lifecycle adherence.
Drive and support major incident analysis and read across. Create & maintain resilience design patterns. Conduct thematic reviews across internal or external incidents
Maintain library of artefacts, ensuring that we store and manage the records created by the group for Op Res for the regulatory defined period.
Provide SME support and guidance to business, entities, and functions to execute key activities in line with Group Standards including, but not limited to: Documentation and maintenance of customer value chains. Documentation and maintenance of impact tolerance statements. Management of threat intelligence, including scenario testing, identification and remediation of vulnerabilities. Refresh and maintenance of Business Continuity Plans
Develop and deliver Op Resilience training content and communications to rollout and embed operational resilience strategy, standards and guidance to ensure all stakeholders understand and are able to appropriately implement these in their areas.
Work closely with Enterprise Risk Management and Chief Control Office to integrate and align operational resilience into the Risk and Control framework and ensure that operational resilience is embedded in decision-making.
Work with Technology to identify and prioritise tooling opportunities across the operational resilience lifecycle. Engage Business Architecture to align and embed key definitions into the Bank s frameworks; looking for opportunities to streamline and simplify regulatory definitions across the HSBC.
Support regulatory engagement, audits and supervisory reviews. Provide input to regulatory consultations on operational resilience, as required; build external relationships and strong network in support of operational resilience.

Requirements

Operational Resilience: Deep technical understanding of operational resilience regulatory requirements, implementation and management practices.
Strategic and critical thinking: Analyse regulatory requirements and develop practical solutions; evaluate trade-offs across resilience requirements, simplification, and cost efficiency.
Communication and influence: Effectively articulate resilience principles and requirements to technical and non-technical audiences; clear written and verbal communications to engage senior executives, regulators and external stakeholders.
Stakeholder management and collaboration: Ability to work in multi-disciplinary teams and transcend organization boundaries to achieve resilience outcomes.
Problem solving: Creative and pragmatic approach to identifying issues and implementing effective solutions.
Self-starter: Self-starting, with strong intellectual curiosity that drives a proactive continuous improvement mindset.
Attention to detail: High quality deliverables that meet/achieve expectations, with no/ few errors.

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