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Senior Key Account Manager

7 - 10 years

18 - 22 Lacs

Posted:2 days ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

  • Manage a portfolio of enterprise-level clients, serving as the primary point of contact to understand business needs, deliver tailored solutions, and ensure high customer satisfaction and retention.
  • -Act as a trusted advisor by offering consultative support, sharing best practices, and influencing client roadmaps through product insights and industry benchmarks.
  • Lead GTM (Go-To-Market) initiatives and strategic projects to successful outcomes, driving cross functional collaboration and ensuring timely resolution of client escalations within defined SLAs.
  • Drive business growth by proactively identifying cross-sell and upsell opportunities, creating dynamic success plans aligned with customer goals.
  • Execute lead generation, prospecting, and follow-ups from telesales activities to achieve sales targets and close new business opportunities.
  • Monitor competition, analyze market trends, and maintain strong pipeline and activity reporting to support strategic decision-making

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