Senior Key Account Manager

Muthoot FinCorp (MFL)

7 - 10 years

8 - 12 Lacs

Bengaluru

Posted:1 hour ago| Platform:

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Skills Required

Compliance Customer satisfaction Underwriting Customer retention Mentor Account management Management Servicing Monitoring

Work Mode

Work from Office

Job Type

Full Time

Job Description

Manage a portfolio of high-value lending clients, ensuring strong relationships and customer satisfaction.
Develop and implement account growth strategies to drive revenue and increase customer retention.
Act as the primary point of contact for clients, addressing inquiries, resolving issues, and providing tailored lending solutions.
Identify opportunities to upsell and cross-sell lending products and services to meet client needs.
Work closely with internal teams, including underwriting, credit, and operations, to ensure seamless servicing and account management.
Analyze Partners requirements to recommend appropriate products and services.
Negotiate terms and conditions with Partners, ensuring compliance with company policies and industry regulations.
Monitor market trends and competitor activities to provideinsights and recommendations for business growth.
Prepare reports on account performance, revenue forecasts, and client feedback.

Mentor and support junior account managers as needed

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