Senior Integrations Engineer

Job Description

Understand customer requirements and create an implementation strategy accordingly. Communicating with the enterprise customer s technical team to arrive at a solution or to communicate the solution in technical terms. Update and maintain existing back-end projects to ensure smooth operations. Integrate third-party services and APIs into projects, enabling seamless communication and data flow across platforms. Collaborate with front-end developers, back-end developers, CSMs, and external stakeholders to deliver complete solutions. Build reusable components for backend projects and evolve the team with scalable practices. Optimize applications for performance, scalability, and stability. Test and troubleshoot projects to ensure software security and stability. Write jobs to move data between customer ecosystems and WebEngage. Manage AWS-based deployments, ensuring scalability, monitoring, and optimization for performance under load. Write SQL scripts for data processing, transformations, and reporting. Provide technical guidance and support during implementation to ensure smooth delivery of solutions. Collaborate with product engineering teams to encapsulate recurring customer requirements into core product features. Develop, update, and maintain technical documentation for projects and processes. What Kind of Problems You Would Work On: Developing Custom Connectors :Build and maintain custom integrations between WebEngage and third-party vendor APIs. Customer-Centric Solutions :Collaborate with WebEngage customers to design and implement solutions using the platform s core APIs. Enhancing Core Product Features :Partner with product engineering teams to identify recurring customer needs and encapsulate them into scalable, reusable features. Life at WebEngage: We take transparency very seriously. Along with a full view of team goals, get a top-level view across the board with our monthly & quarterly town hall meetings. A highly inclusive work culture that promotes a relaxed, creative and productive environment. Practice autonomy, open communication, growth opportunities,while maintaining a perfect work-life balance Perks & Benefits: Learning is a way of life. Unlock your full potential backed with cutting-edge tools and mentorship (Macbook for Engagers!) Get the best in class medical insurance (with Covid Care facilities), programs for taking care of your mental health, and a Contemporary Leave Policy (beyond sick leaves)