2 - 6 years
2 - 6 Lacs
Posted:1 week ago|
Platform:
On-site
Full Time
New business Transition/Knowledge Acquisition, Transfer and Training BAU Work with the Training leads (Group Manager / Sr Group Manager) to ensure smooth running of training operations Attends meetings WBR / MBR within the program or with another department whenever necessary Meet & Greet with New Hire Batches and EWS New Hire programs Manage internal stakeholders Manage multiple teams and drive KPI performance Manage training metrics and impact to business metric Conduct TNI/TNA process and make recommendations for process improvements Liaise with stakeholders to identify process improvement projects and launch them end-to-end with collaboration Create value for the team by acting as a consultant for operations and identifying process improvement and quality-related initiatives Analyze data and suggest measures for improving revenue generation for the function Maintain vertical hygiene by ensuring reports, data and documents are in place Promote standardization by creating & maintaining training documentation Promote behavioral training programs and ensure maximum participation Act as a mentor for the team and foster an environment of learning and teamwork Manage Training MIS for accounts Ensure training documentation is in place and processes are followed Look for opportunities to reduce people dependencies and move towards automation and digitization Accounts Supported: TMC Reports To: Sr. General Manager / General Manager - Training Must-have skills: Corporate Management Experience, People Management, Strategic Thinking, Data Management and Analysis
Vuram
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