Senior Executive Client Servicing

Job Description

Designation- Client Servicing. Location-New Delhi(Work from Office) Industry-Outdoor Advertising. Budget upto 6L. 1. Client Relationship Management: o Serve as the primary point of contact for clients, addressing their needs promptly and effectively. o Build and nurture strong, long-term relationships with clients to enhance satisfaction and retention. 2. Understanding Client Needs: o Conduct regular meetings with clients to understand their requirements and expectations. o Gather detailed feedback and preferences to tailor our services to meet client needs. 3. Service Delivery and Coordination: o Coordinate with internal teams to ensure timely and accurate delivery of services. o Monitor service quality and ensure it meets agreed-upon standards. 4. Issue Resolution: o Address and resolve any client complaints or issues in a timely manner. o Proactively identify potential problems and implement effective solutions. Show more Show less