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Senior Business Analyst, Q2C Strategy and Solutions

Senior Business Analyst, Q2C Strategy and Solutions

Salesforce

6 - 10 years

0 Lacs

hyderabad telangana

Posted:4 days ago| Platform: Shine logo

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Skills Required

business analysis communication skills project management agile methodology quotetocash revenue lifecycle management renewal operations salesforce sales cloud cpq

Work Mode

On-site

Job Type

Full Time

Job Description

The Finance team at Salesforce is looking for a seasoned Senior Business Analyst to join the Quote to Cash (QTC) Strategy & Solutions team. As a key member of the Global Business Strategy and Operations organization, you will play a critical role in leading strategic initiatives that will shape the future of Quote-to-Cash operations worldwide. In this role, you will be responsible for driving cross-functional collaboration, delivering innovative solutions, and mentoring junior analysts. You will work closely with senior leadership, US-based SMEs, Functional Leads, Technical Architects, and Product Managers to ensure the success of enterprise projects within the Quote-to-Cash domain. Key Responsibilities: - Lead end-to-end requirements lifecycle for QTC projects, including eliciting, documenting, and managing detailed business, functional, and technical requirements. - Define and deliver the future state vision for L2C/QTC processes in alignment with senior stakeholders. - Facilitate workshops, business process modeling, and solution design sessions to develop process maps. - Assess risks and impacts of proposed changes and develop mitigation strategies. - Drive change enablement and adoption planning by partnering with Training & Change Management teams. - Serve as the subject matter expert for Salesforce QTC systems and processes. - Mentor and supervise junior business analysts, overseeing UAT efforts, and collaborating with cross-functional teams to translate business needs into scalable solutions. - Manage project status reporting, issue escalation, and stakeholder communication. - Facilitate business walkthroughs to bridge gaps between technical teams and business stakeholders. - Leverage Salesforce platform capabilities to optimize and automate processes. Required Skills And Experience: - 6+ years of experience as a Business Analyst in enterprise project delivery, preferably within Quote-to-Cash domain. - Strong communication skills with the ability to influence leadership and facilitate negotiation. - Proven ability to lead complex, cross-functional projects across global teams. - Expertise in gathering, analyzing, and documenting complex business requirements. - Experience with process flow mapping, UAT planning, and defect management. - Strong mentoring skills with experience supervising junior business analysts. - Ability to balance strategic thinking with hands-on execution in fast-changing environments. - Familiarity with Agile delivery frameworks and project management software. - Aptitude for quickly learning and applying new Salesforce features and platform capabilities. Preferred Skills And Experience: - Deep understanding of Salesforce Sales Cloud, CPQ, and enterprise Quote to Cash lifecycle processes. - Exposure to large-scale transformational and M&A-related projects. - Salesforce Administrator Certification is a plus. If you believe you have what it takes to drive strategic initiatives and shape the future of Quote-to-Cash operations at Salesforce, we encourage you to apply for this exciting opportunity. Your expertise and leadership will play a crucial role in driving innovation and success within our organization.,

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Senior Business Analyst, Q2C Strategy and Solutions