Senior Associate-Workflow Coordinator

As a Senior Workflow Coordinator in the Visual Design team at EY, you will play a crucial role in ensuring on-time delivery of high-impact creative solutions in a fast-paced and deadline-driven agency environment. Acting as the interface between the creative team and customers, you will be responsible for resource allocation, work scheduling, and efficient production processes. Your ability to anticipate project risks, manage competing priorities, and communicate effectively with team members and clients will be key to your success in this role. Your main responsibilities will include capturing customer requirements, assigning tasks to team members based on their skills and availability, tracking resource estimates, maintaining billing records, and optimizing production processes. You will also be expected to liaise with third-party vendors for asset procurement, train new employees on operational standards, and contribute to workflow planning discussions. Additionally, you will need to stay updated with time tracking mechanisms, ensure customer expectations are met and exceeded, and proactively address any project delays or roadblocks. To excel in this role, you should possess strong organizational skills, attention to detail, and knowledge of the creative production process. Excellent communication and interpersonal skills, along with the ability to negotiate deadlines and manage multiple priorities, will be essential. A bachelor's degree/college diploma, at least 5 years of related experience in a global environment, and familiarity with tools like Microsoft Excel, PowerPoint, and Word are required qualifications for this position. Ideally, you should also have knowledge in Power BI and PowerApps, as well as experience in team management. A creative problem-solving mindset, ability to manage high-visibility projects end-to-end, confidence in building client relationships, and a collaborative team player attitude are traits we look for in potential candidates. In return, EY offers a dynamic and inclusive work environment where continuous learning, transformative leadership, and diverse career opportunities await you. Join us at EY and be a part of building a better working world.,