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Senior Analyst - Managed Service Operations

Senior Analyst - Managed Service Operations

3 - 7 years

|

5 - 7 Lacs

Pune Maharashtra India

Posted:12 hours ago| Platform: Foundit logo

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Work Mode

On-site

Job Type

Full Time

Job Description

What you will be doing:

Responsible for performing the day-to-day operational tasks.
Proactively work with client service team, settlement teams and onshore support team for timely clearance and resolutions of issues.
Ensure all items assigned are actively performed with accuracy.
Ensure timely completion of assigned tasks.
Clear communication with US Managers and other support team.
Respond on Client service escalated mails.
Collaborate with other teams with responsibility for systems of record to ensure successful end to end delivery.
Assist in providing status updates on problem resolutions and outstanding issues to other team members.
Assist with process improvement by contributing ideas to improve team efficiency.

What you will need:

Bachelor s degree or the equivalent combination of education, training and work experience.
4+ yrs work experience in financial services.
Responsible for the quality and completion of own work.
Good written and verbal communication skills.
Candidate should be flexible to support business in extended hours.
Good knowledge in MS-excel.
Quick learner and proactive in handling additional tasks.

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