Analyst - L1 Endpoint Security

Analyst - L1 Endpoint Security

Purpose

McAfee ePO

Main Priorities

• Administer and maintain McAfee ePO platform and endpoint policies

  , ensuring they are current and effectively enforced.

• Monitor and respond proactively to malware threats and security incidents

  , ensuring timely containment and remediation.

• Support patch management activities

  and conduct regular system health checks to ensure endpoint security posture.

• Provide technical support

  for Windows OS-related security issues and endpoint security tools.

Key Outputs

• Ensure

  antivirus policies and scan schedules are consistently configured and updated

  .
• Achieve

  timely detection and resolution of malware incidents

  , minimizing impact.
• Generate

  regular reports on endpoint security posture and compliance

  , providing actionable insights.
• Ensure

  updated patch levels and optimal system health status

  across all managed endpoints.
• Maintain

  documented troubleshooting steps and support resolutions

  for knowledge sharing and future reference.

Relationships

• Internal Operations:

  Collaborate closely with internal IT and security operations teams.

• External UBI:

  Engage with external Universal Banking Interface (UBI) stakeholders as required.

Key Performance Metrics

• Achieve high

  endpoint coverage and compliance rates

  .
• Efficiently manage the

  number of incidents detected and resolved

  .
• Ensure

  timeliness of patch deployment and antivirus updates

  .
• Maintain strong

  system health and performance metrics

  for endpoints.
• Ensure

  accuracy and completeness of reporting and documentation

  .

Qualifications

• Graduate or Diploma in Information Technology, Computer Science, or a related field.

Skills/Knowledge

• Proficiency in Windows Operating Systems

  (e.g., Windows 10/11, Windows Server environments).

• Hands-on experience with McAfee ePO platform

  for policy management, deployments, and monitoring.

• Basic troubleshooting skills for endpoint security solutions

  , identifying and resolving common issues.

• Familiarity with enterprise patch management tools

  and processes.

• Knowledge of malware detection techniques, security policy enforcement, and initial incident response procedures

  .

Certifications (if any)

• Preferred:

  CEH (Certified Ethical Hacker)

Experience

• Minimum 2 years

  of relevant experience in Information Security.

• Experience in a SOC (Security Operations Center) environment is preferred

  , especially with exposure to SIEM tools like

  Splunk

  .