As a Senior HRIS Analyst, you are a key member of the global HRIS team whose primary focus is the configuration and support of Workday, our Human Capital Management System. You will have a collaborative role working closely with internal stakeholders, will think creatively about solutions, and balance business needs with system capabilities. Participate in the development, implementation, and enhancement of the Workday system while upholding strict data integrity and regulatory guidelines.
Role Responsibilities
- Provide HR SNOW system configuration and administration, including HR service catalog items, workflows and automation.
- Partner with the other HRIS team members, IT, business partners, vendors, and business leaders to effectively meet the HR technology needs of the organization.
- Configure workflows, ad hoc reports/dashboards, and other complex projects.
- Lead and plan projects applying functional knowledge of ServiceNow and HR Processes, including requirements gathering, conducting analysis, providing solution ideas, configuring, testing and deploying solutions.
- Review existing functionality to ensure system features are being fully utilized and identify features that may improve efficiency.
- Define, document and enforce system standards.
- Provide pre- and post-launch end-user support, change management, issue resolution, testing, and training to enhance and optimize HR SNOW processes.
- Manage SNOW periodic upgrades to new release versions. Partner with IT teams and ensure new features are configured, tested and deployed as we'll as regression testing of existing functionality.
- Document technology specifications for current and future configuration.
- Maintain accurate change management documentation to satisfy internal/external audit controls and compliance practices.
- Function as support to business partners and work to enhance their understanding of the SNOW HR Service Delivery Platform.
- Maintain configuration documentation in Sharepoint and maintaining articles within ServiceNow.
- Other duties as assigned.
Role Requirements
- 3+ years experience with ServiceNow HRSD. Certified Implementation Specialist - Human Resources (CIS-HR) preferred.
- Bachelors degree in information technology or related field; or an equivalent combination of education and experience sufficient to perform the key accountabilities of the job.
- Deep understanding of ServiceNow HRSD organizational structures, changes and impact in HRIS system, business process and system implications.
- Ability to work with others on solutions with attention to detail and relentless commitment to follow-through.
- Excellent problem-solving, organizational, analytical and critical thinking skills.
- Ability to convey ideas and recommendations to a wide variety of audiences at all levels in a clear, compelling, and succinct way in written and verbal communications.
- Excellent written and verbal communication skills.
- Strong leadership skills and ability to influence change.
Your India specific benefits include:
- Employees Provident Fund [EPF]
- Gratuity Payment
- Public holidays
- Annual Leave, Sick leave, Compensatory leave, and Maternity / Paternity leave
- Annual Health Check up
- Hospitalization Insurance Coverage (Mediclaim)
- Group Life Insurance, Group Personal Accident Insurance Coverage, Business Travel Insurance
- Cab Facility
- Relocation Benefit