Seller Support Executive

Job Description

Job Overview: We are seeking a Professional to drive our seller onboarding process. The ideal candidate will be responsible for reaching out to potential sellers via tele sales and conducting in-person visits to onboard them onto our platform. This role requires excellent communication skills, a persuasive attitude, and a passion for sales. Key Responsibilities: Tele Sales: Conduct outbound calls to potential sellers to introduce our platform and services. Understand seller needs and effectively communicate the value proposition of joining our platform. Follow up on leads and ensure timely onboarding of interested sellers. Achieve and exceed daily/weekly/monthly targets for calls and seller onboarding. Seller Onboarding: Visit potential sellers in person to build relationships and explain the onboarding process. Conduct product demonstrations and provide training to sellers on how to use the platform. Collect necessary documentation and assist sellers in completing the registration process. Address any concerns or queries sellers may have during the onboarding phase. Relationship Management: Maintain strong relationships with onboarded sellers to ensure continued engagement with our platform. Provide ongoing support and resolve any issues that sellers might face. Reporting: Track and report on daily activities, including calls made, sellers visited, and onboarding progress. Provide feedback and suggestions to improve the onboarding process and increase seller satisfaction. Qualifications: Proven experience in tele sales, field sales, or a related role. Excellent verbal communication and interpersonal skills. Strong persuasive and negotiation skills. Ability to work independently and as part of a team. Proficiency in using CRM software and other sales tools. Willingness to travel locally to meet with sellers. High level of self-motivation and a results-driven approach. Education: Bachelors degree in Business, Marketing, or a related field (preferred). Benefits: Competitive salary with performance-based incentives. Opportunities for career growth and development.