SAP- Delivery Manager- US Shift

The Delivery Manager is responsible for leading a project team's overall performance, scope, cost, and deliverables. Ensures timely delivery of the project and maintains efficient status reports. The Delivery Manager drives the charge with project direction, metric definition, and performance management.

Responsibilities

• Understand the values and vision of the organization and align the activities accordingly.
• Protect the Intellectual Property.
• Adhere to all the policies and procedures.
• Work with other line functions to collect or provide relevant data.
• Lead Hackett's team as well as client team members in completion of tasks towards achievement of goals.
• Responsible for leading a project team in delivering a solution to the client using the appropriate business measurements and terms and conditions for the project according to the project charter, project agreement, or contract.
• Provide technical and functional guidance to the team.
• Review the team performance, identify areas of improvement, and implement improvement plans.
• Ensure efficient resource utilization and forecast the need for additional resources, if any.
• Ensure SLA adherence.
• Maintain proper communication with the customer/client.
• Project/Program status monitoring and reporting.

Essential Skills

Job

• Excellent written and verbal communication, analytical, and critical-thinking skills are essential.
• Must be dynamic, flexible, and possess perseverance skills.
• 12+ years of experience in SAP Project Management, including Implementation & Roll-Out projects, Consulting Services, and Agile methodology.
• Well-versed with Rise with SAP core components.
• Experience in SAP Cloud ALM.
• Experience in Public Cloud (Multi-Tenant) implementation and/or Project Management.
• Experience managing at least 4-5 end-to-end full-cycle implementations (from blueprinting, realization, go-live to production support) of S/4HANA Greenfield/Migration projects in complex landscapes as Project Manager/Delivery Manager.
• Experience working and managing projects with Indian clients.
• Should have managed S4/HANA Implementation or Migration projects.
• Responsible for overall performance managing scope, cost, schedule, and contractual deliverables, including planning, tracking, change control, and risk management.
• Managing all project resources, including subcontractors, and establishing an effective communication plan with the project team and client.
• Proven track record in customer engagement on status reporting, escalations, and technical discussions.
• Experience driving process efficiencies for both internal and external stakeholders.
• Experience in account P&L management.
• Should have experience in any of the functional modules - SAP FI/LE-MM, SAP WM, SD, PP-QM, etc.
• Understand business challenges perfectly and translate them into requirements/solutions.

Personal

• Should understand business objectives and organization structure.
• Strong work ethics, trustworthiness, and self-confidence.
• Accuracy with attention to detail, maintaining confidentiality and integrity.
• Highly collaborative and team-oriented with a commitment to excellence.

Preferred Skills

Job

• Familiar with Agile methodology.
• Good problem-solving approach.
• Proficient in Microsoft Office (Advanced).
• Self-motivated, fast learner with the ability to operate independently.
• Good interpersonal, communication, and stakeholder management skills.
• Ability to learn new technologies.

Personal

• Ability to work under pressure to achieve multiple daily deadlines for client deliverables with a mature approach.
• Negotiation and persuasion skills to work with partners and implement changes.

Other Relevant Information

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or expression, pregnancy, age, disability status, genetic information, or any other characteristic protected by law.