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4.0 - 9.0 years
6 - 13 Lacs
Chandigarh, Dadra & Nagar Haveli, Daman
Work from Office
#Employment Type: Contract 1-The SAP PI/PO Developer will be responsible for designing, developing, and implementing integration solutions using SAP PI/PO. 2-Knowledge of SAP B2B and A2A integration techniques. 3-SAP CPI , developer will be responsible for designing, developing, and maintaining integration solutions on the SAP Cloud Platform Integration (CPI) platform. 4-Knowledge of SAP Cloud Platform services and API management. 5-In API Management, the developer will be responsible for designing, developing, and managing APIs to enable seamless integration and data exchange across our systems and with external partners. 6-Knowledge of Trading Partner Management for B2B partners. 7-Define and implement API management strategies and policies 8-Design and develop APIs using industry-standard tools and frameworks. 9-Monitor and analyze API usage, performance, and security. 10-Configurations on Partner Onboarding, Partner communications in TPM.
Posted 18 hours ago
4.0 - 9.0 years
6 - 12 Lacs
Chandigarh, Dadra & Nagar Haveli, Daman
Work from Office
#Employment Type:Contract Experience: 4+ years (REX) Quick Roles and Responsibility: Candidate must have hands-on working knowledge on Enterprise portal. Must have knowledge on migrating Webdynpro JAVA, Webdynpro ABAP, ESS\MSS standard overview pages, PAR files and KM contents. SAP Fiori/UI5 knowledge will get added advantage. Should be an individual contributor. Good in learning and explore new SAP technology. Must have good attitude. Location - Chandigarh,Dadra & Nagar Haveli,Daman,Diu,Goa,Haveli,Hyderabad,Jammu,Lakshadweep,Nagar,New Delhi,Puducherry,Sikkim
Posted 18 hours ago
10.0 - 15.0 years
6 - 10 Lacs
Pune
Work from Office
Experience : 10+ years in SAP Basis with hands-on experience in S4 Hana upgrade Availability : Candidates who can join within 4 weeks Job Summary : We are seeking a highly skilled SAP Basis Consultant with extensive experience in S4 Hana upgrades. The ideal candidate will be responsible for managing, optimizing, and securing our SAP HANA environments throughout the upgrade process, ensuring seamless and efficient operations. Key Responsibilities : - System Installation & Configuration : Install, configure, and maintain SAP HANA systems, ensuring proper setup and optimal functionality. - Database Administration : Perform database administration tasks such as backup, recovery, system copy, and performance tuning to ensure system integrity and availability. - Performance & High Availability : Monitor and manage SAP HANA system performance, ensuring high availability and stability. - System Upgrades & Updates : Implement SAP HANA system updates, patches, and version upgrades, ensuring compliance with the latest standards and best practices. - Error Identification & Resolution : Diagnose and resolve SAP system errors and performance issues. - Integration & Collaboration : Work closely with cross-functional IT teams to ensure smooth integration of SAP systems with other enterprise applications. - Documentation & Knowledge Management : Maintain detailed documentation of system configurations, changes, and upgrade processes for future reference and audits. - User Support & Training : Provide technical guidance and training to end-users and internal teams on SAP HANA functionalities and best practices. - Security & Compliance : Implement and maintain security measures to protect SAP HANA systems and ensure compliance with industry standards. - System Monitoring & Troubleshooting : Continuously monitor system performance, identifying and troubleshooting potential risks or failures proactively. - Industry Updates & Best Practices : Stay informed on the latest trends, advancements, and best practices in SAP HANA to enhance system efficiency and performance. Qualifications : - Proven experience as an SAP Basis Consultant with S4 Hana upgrade expertise. - Strong knowledge of SAP HANA architecture, administration, and system management. - Hands-on experience with SAP system installation, configuration, and migration. - Excellent problem-solving and communication skills. - Ability to manage multiple projects and collaborate effectively in a team environment. - SAP HANA and S/4HANA certifications (preferred). Preferred Skills : - Familiarity with Unix, Linux, and Windows operating systems. - Knowledge of Oracle, DB2, and SQL database management systems. - Understanding of ITIL foundations and project management methodologies. - Experience with SAP BTP (Business Technology Platform). Other Requirements : - Must be available to work in UK working hours. - Must be able to work directly with customer teams without supervision.
Posted 18 hours ago
10.0 - 14.0 years
4 - 8 Lacs
Hyderabad
Work from Office
More than 12 years of experience in SAP Basis administration with hands on experience and handling large and complex engagements which includes all the flavors of SAP components including both ABAP and Java stacks. Experience in Solution Manger activities. Experience in Windows, AIX, Linux Operating systems Experience in Oracle, SQL, Sybase and DB2 databases. Experience in performing HANA migrations and S/4 Conversions - preferrable. Experience in SAP version Upgrades and OS/DB Migrations - preferrable. Experience in working with Global team and Client Technical and Infrastructure teams on System set up and BASIS Administration activities across different SAP Components. Well versed with/ Experienced in Fiori administration
Posted 19 hours ago
9.0 - 14.0 years
6 - 9 Lacs
Chandigarh, Puducherry, Delhi / NCR
Work from Office
R.E exp should not be less than 6 yrs Make sure we should cover below all the pointers. Here are few pointers which we should be looking in a candidate, at the least. Master data Knowledge of PM Configurations PM Integration with other modules SAP PM business processes flow knowledge End to end Implementation (at least one) Good to have if candidates have IT/service industry experience. Location: Chandigarh,Dadra & Nagar Haveli,Hyderabad,Jammu,Lakshadweep,Nagar,New Delhi,Puducherry,Daman,Diu,Goa,Haveli,Sikkim
Posted 19 hours ago
6.0 - 10.0 years
6 - 10 Lacs
Hyderabad
Work from Office
6 to 9 years of experience in SAP Security HANA. Strong knowledge on SAP security on S/4 HANA with good experience working for support project. Ability to create catalogue tiles with the help of Fiori Library and troubleshoot Fiori Authorization issues. Ability to design and maintain a set of authorizations on SAP systems Understanding of Fiori authorization concept of backend and front-end role design. Working knowledge of how to use GRC BRMARM for daily support work and perform analysis Good understanding of critical business risk process. Good understanding (and experience) of business needs and translation to SAP rules and constraints Managing troubleshooting end to end SAP Security issues across SAP landscape. Client interaction experience. Excellent analysis. Problem solving and interpersonal relationship skill. A good team player.
Posted 19 hours ago
10.0 - 15.0 years
5 - 9 Lacs
Hyderabad
Hybrid
10+ years of experience. Good knowledge and understanding of SAP Authorization & Authentication concepts & technologies Good knowledge, understanding and hands-on experience of SAP Cloud Platform capabilities around Identity Authentication Services, Identity Provisioning Services etc Hands-on experience in executing large End-to-End Implementations and/or large Cloud Migrations of SAP Applications, Upgrades, OS/DB Migrations, S/4HANA Conversion Projects etc. Experience in Designing SAP System Landscape, Defining Implementation or Migration Strategies & Detailed Planning Good knowledge and understanding of SAP Application Security, Single Sign-ON Technologies, Infrastructure Security, High Availability, Disaster Recovery etc Good knowledge and understanding of new dimensional SAP products, Technologies and Methodologies (S/4HANA, SAP BTP) Knowledge and understanding of CLOUD ALM.
Posted 20 hours ago
9.0 - 14.0 years
4 - 8 Lacs
Telangana
Work from Office
Primary skills- SAP HANA Oracle database SAP administration experience in SUSE and Windows OS Secondary skills- SAP products like- SAP ECC, BW, Business Objects,. SAP NetWeaver administration. SAP installation, upgrade, Support The SAP BASIS Administrator is a technical role focusing on global SAP landscape. The Basis resource should be a Solution Matter Expert and will be accountable for the design, implementation and health of the SAP landscapes. The basis person will provide oversight and leadership to an extended technical team including onsite and offshore third-party resources. The Basis resource is expected to be hands on for all design work and in the implementation of complex technical activities and issues. The Basis resource will ensure that the SAP systems (ECC, BW, SRM, Content Server Business Object, SAP PO, SAP Portal, Fiori, Solution Manager, web dispatchers) and their corresponding DB like HANA, Oracle, MaxDB, Sybase IQ are properly monitored, and optimized to provide an uninterrupted and stable state. Expertise in solution providing for issue or new project requirement with efforts, infrastructure sizing and landscape optimization. Additionally, the Basis resource will be responsible for creating and maintaining technical road maps for SAP and supporting systems. ESSENTIAL JOB RESPONSIBILITIES: o Ensure the SAP solution landscapes operate reliably and efficiently. This includes the maintenance of High Availability and Disaster Recovery systems. o Contribute in maintaining the SAP Cloud services for SAP Solutions and its peripherals. o Provide regular support to SAP users in ECC, BW, Business Objects, PO, Portal, SRM, content server etc. and ensure o Analyse and troubleshoot any system issues or end user issues related to Certificates, Web Dispatcher, Oracle, Job scheduling, monitoring, Interfaces, Workloads, etc. o Administration of SAP interfaces connected via PO system o Completes implementation and enhancement project work with a focus to achieve key milestones. o Ensure the adherence of standards and completes quality documentation for the SAP environments. Maintain audit and compliance requirements. o Liaise with the functional SAP experts and business teams in order to assist with the ongoing support of SAP. MINIMUM REQUIREMENTS: Education and Experience (in years): o Bachelor's degree 4+ years of work experience in SAP implementation and Support. Graduate degree preferred. o Experience of Support of SAP landscape and Upgrades activities. Knowledge and skills: Good knowledge and Hands on SAP on Oracle and HANA Knowledge of SAP products SAP ECC, BW, Business Objects, PI, Fiori, Portal, Solution manager, Content Server, Web Dispatcher, SRM, SRM MDM, SSL certificates SAP administration experience in SUSE and Windows OS Have performed SAP NetWeaver administration and technical core tasks including SAP installation, upgrade, Support packs and add-on update, System refresh, client copy, performance analysis, etc. Able to perform estimation of estimation for project activities. Ready to learn new technologies and provide suggestions on improvements Unix scripting basic knowledge Other: o Experience working with Global Team. o Committed individual who is self-motivated, deadline driven and results orientated. o Good inter personal, communication, problem solving and facilitation skills
Posted 20 hours ago
10.0 - 20.0 years
30 - 40 Lacs
Noida, Gurugram, Delhi / NCR
Hybrid
WE ARE HIRING S4/Hana Basis Engineer ROLE FOR GURUGAON LOCATION . FEMALE CANDIDATES ARE HAVING HIGH PREFERENCE FOR THIS ROLE Role & responsibilities Minimum 10+ years of SAP experience working across a range of SAP implementations, upgrade, conversion, and migration projects. Experience in SAP RISE/GROW is preferred. Ability to manage multiple tasks, work in a team, multi-party/vendor environment, understand and be responsive to project and customer needs. MUST have hands on experience on Upgrades, Add-on Installations, HANA Scale-out environment and well versed with multi-tenant DBs. Deep knowledge of System Architecture, HANA Technology including High Availability and Disaster Recovery. Backup and Recovery. Experience on UX & Business Technology Platform (BTP) including Cloud Security and Architecture: Single Sign-ON, Infrastructure Security, HANA Experience in Solution Manager Infrastructure Knowledge: Working knowledge of various Operating systems esp. Linux, Windows, Sybase. Knowledge of Basic network architecture, Experience in SAP Sizing Experienced with typical support activities including preventive maintenance. SAP Certification and Hyperscaler Certifications (AWS/GCP/Azure)is an added advantage. Strong leadership and communication skills, with the ability to effectively engage and influence stakeholders at all levels of the organization. Proven ability to work effectively in a fast-paced, dynamic environment with multiple stakeholders and competing priorities. INTERESTED CANDIDATES CAN SHARE YOUR UPDATED CV FOR GIVEN MAIL ID asma.s@twsol.com
Posted 1 day ago
10.0 - 15.0 years
10 - 20 Lacs
Noida, Gurugram, Delhi / NCR
Hybrid
Dear Candidate We are Hiring for Product base MNC for Direct payroll ... Experience :10 + Years Minimum Notice Period: 15 days or Serving Notice period: Location: Gurugram Job Title: S4 HANA BASIS ENGINEER KEY RESPONSIBILITIES: Bachelor's degree in computer science, information technology, or a related field Minimum 12+ years of SAP experience working across a range of SAP implementations, upgrade, conversion, and migration projects. Experience in SAP RISE/GROW is preferred. Ability to manage multiple tasks, work in a team, multi-party/vendor environment, understand and be responsive to project and customer needs. MUST have hands on experience on Upgrades, Add-on Installations, HANA Scale-out environment and well versed with multi-tenant DBs. Deep knowledge of System Architecture, HANA Technology including High Availability and Disaster Recovery. Backup and Recovery. Experience on UX & Business Technology Platform (BTP) including Cloud Security and Architecture: Single Sign-ON, Infrastructure Security, HANA Experience in Solution Manager Infrastructure Knowledge: Working knowledge of various Operating systems esp. Linux, Windows, Sybase. Knowledge of Basic network architecture, Experience in SAP Sizing Experienced with typical support activities including preventive maintenance. SAP Certification and Hyperscale Certifications (AWS/GCP/Azure) is an added advantage. Strong leadership and communication skills, with the ability to effectively engage and influence stakeholders at all levels of the organization. Proven ability to work effectively in a fast-paced, dynamic environment with multiple stakeholders and competing priorities.
Posted 1 day ago
3.0 - 5.0 years
4 - 8 Lacs
Mumbai
Work from Office
Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure1.100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: SAP Basis HANA Admin. Experience3-5 Years.
Posted 1 day ago
8.0 - 10.0 years
8 - 13 Lacs
Bengaluru
Work from Office
Mandatory Skills: SAP Cloud ALM. Experience8-10 Years.
Posted 1 day ago
5.0 - 8.0 years
7 - 11 Lacs
Hyderabad
Work from Office
Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Deliver NoPerformance ParameterMeasure1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management2New projectsTimely delivery Avoid unauthorised changes No formal escalations Mandatory Skills: SAP Basis HANA Admin. Experience5-8 Years.
Posted 1 day ago
3.0 - 5.0 years
4 - 8 Lacs
Bengaluru
Work from Office
Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure1.100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: SAP BASIS. Experience3-5 Years.
Posted 1 day ago
8.0 - 10.0 years
8 - 12 Lacs
Hyderabad
Work from Office
Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Deliver NoPerformance ParameterMeasure1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management2New projectsTimely delivery Avoid unauthorised changes No formal escalations Mandatory Skills: SAP Basis HANA Admin. Experience8-10 Years.
Posted 1 day ago
4.0 - 9.0 years
11 - 16 Lacs
Mumbai
Work from Office
Role Purpose The purpose of this role is to help build pipeline by effectively understanding client requirements and liaising with internal functions/stakeholders to prepare a winning solution by leveraging the capabilities within D&OP for the client. Do Prepare a winning solution for the fulfill the requirements of the client Requirement Understanding, Data Gathering & Solution Design Engage with the customers, understand and interpret their needs correctly, and churn out a proposal with a solution that is aligned with the customers' demands/requirements Engage with clients or sales team to understand the purpose of the proposal, the requirements and expectations of the client Lead and prepare the RFP/RFI/RFQ responses and presentations. Write, edit and finalize each section of a proposal, ensuring the content matches the RFP Ensure RFP instructions pertaining to format, fonts, page limits, etc. are being followed along with internal branding guidelines Performs final electronic layout and formatting as well as production of hard copies as required Follow up with sales team post submission of RFP response Co-ordination and Support to Internal Teams Coordinates with partners to request and collect relevant data and inputs or other narratives to respond to proposal requirements Work with sales team proactively and provide support for 2nd and 3rd level customer meetings. Prepare a list of questions and of information/material needed to create the proposal Include standard or approved proposal language for legal sections according to company policy Write the proposal and/or coordinate with team members to ensure each section is written in a consistent format and completed according to the RFP instructions Work with internal marketing team and external vendors for the purpose of proposal creation Support the marketing team and create specific client dockets, collaterals, mailers etc. Support the demand generating team of the marketing department by providing them lists of the accounts, stakeholders etc. that can be targeted Effective Project Management Effectively and efficiently plan, organize, lead and control the delivery of the final solution/proposal/document Prepare a work plan that lists the tasks required to create the proposal, such as design, writing, editing, review and production Uses strong interpersonal, organizational, and time management skills to juggle multiple tasks with differing deadlines to consistently produce the document Collaborate and influence internal key stakeholders to get relevant data within the specified timeline to ensure relevant data in plugged into the solution Ensure promptness and compliance of proposals by creating and managing proposal calendars, compliance checklists, compliance matrices, trackers, etc. Oversees collection and completion of all proposal components (technical, cost, management, annexes) working in collaboration with internal teams, as well as partners. Follow up with relevant stakeholders/teams to get feedback and revisions and ensure that the proposal development stays on schedule. Update the sales team and other stakeholders on a regular basis on the progress of the proposal Stakeholder Interaction & Management Work with internal teams and get relevant data/inputs for preparing documents such as RFP responses, capability demonstrations, client presentations and collaterals, participating in the customer calls to sell solutions etc. Collaborate with relevant stakeholders/teams to get feedback and make revisions to ensure that the proposal stays relevant to the needs throughout various proposal stages Ensures communication among all parties throughout the proposal process Identifies bottlenecks in the process escalating accordingly to higher level, as necessary, to ensure timetable and deliverables remain on track Reach out to the below mentioned internal teams during proposal creation: Deliver No.Performance ParameterMeasure1.Process & PerformanceZero non-conformance on timelines with respect to the client/ stakeholder requirements %Winning solutions created Support on pipeline generation 2.ClientNo. of RFP/Proposals/Solutions submitted %conversion rate from proposal to contract Reinvent your world.We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 1 day ago
1.0 - 3.0 years
3 - 7 Lacs
Gurugram
Work from Office
Corporate Officer Manage the legal, secretarial, and corporate requirements for approximately 100-150 entities across Europe within the Real Estate Industry. Organize board meetings, prepare board minutes, and oversee their execution. Coordinate with service providers for board meetings of non-Luxembourg-based entities and review the minutes for accuracy. Review project structure charts (SC) and provide updates on any changes during the quarter. Draft loan agreements and shareholder resolutions for contributions, approval of financial statements, review legal documents from external parties, and ensure their accuracy. Oversee restructuring and financing activities in collaboration with internal teams and external advisors. Maintain and update the company database/repository and assist with virtual archiving processes. Act as the corporate officer of the entities assigned post the acquisition, managing their corporate lifecycle until the entities are disposed of or sold. Collaborate with cross-European, UK, and internal management teams, as well as service providers and advisors, to ensure efficient corporate governance for all projects and entities. Liaise with finance, tax, acquisition, and disposal teams for day-to-day operations and to incorporate advice into legal documentation Mandatory Skills: Institutional_Finance_Buy_Side_Others. Experience1-3 Years.
Posted 1 day ago
8.0 - 10.0 years
8 - 11 Lacs
Bengaluru
Work from Office
Role: The purpose of the role is to provide assurance on the quality of deployment for the assigned accounts and support in establishing mechanisms that enhance and sustain customer satisfaction levels. The role is expected to support in enhancing customer advocacy by predicting and preventing customer escalations & dissatisfactions and drive a culture of continuous improvement in the assigned accounts. Do: Implement deployment quality strategy for the assigned Accounts Provide inputs in the development of strategy for the assigned accounts while considering the quality standards, client expectations, quality, and monitoring mechanisms Review and reallocate the priorities to align with the overall strategy of the line of business / business unit Quality control and Customer satisfaction Support the completion of Annual Customer Satisfaction survey by ensuring completion of survey by the account customers, representatives for various projects within the account. Ensure completion of survey and address any queries in a timely manner. Support in conceptualizing the action planning by communicating with clients and interacting with Delivery Managers, vertical delivery heads and service delivery heads Drive the account wise tracking of action planning identified for sustained CSAT in various projects. Drive the Quarterly pulse survey for selected accounts or projects for periodic check-ins. Support the Account Leadership teams for tracking and managing client escalation for closure. Early Warnings and Business partnership Drive the implementation of mechanisms for preventing client escalations / dis-satisfactions by creating an early warning system in DigiQ covering aspects like delivery quality, delivery schedule, resources constraints, financial issues (overloading of effort / over-run potential), productivity, and slippages on milestones. Participate in Monthly and Quarterly Business review along with Business and Account leadership to ensure adherence of defined quality processes, define new life cycle models and ensure gating processes are followed the projects within the accounts. Drive the upskilling of delivery teams on quality management tools, knowledge management and create mechanisms for sharing of best practices. Support the collection of metrics on the performance / health of process and regular publishing of compliance and metrics dashboards. Continuous Improvement Drive a culture of continuous improvement in the assigned accounts to ensure enhance efficiency and productivity of resources Create mechanisms between the projects in the account for sharing knowledge, quality issues, risk mitigation methods within the accounts to drive the continuous improvement Plan and drive year on year improvement goals in various projects by way of process streamlining & improvements and automation, leading to cost savings and / or efficiency Support the collection of metrics to show the improvements- efficiency / productivity improvement. Team Management Team Management Clearly define the expectations for the team Assign goals for the team, conduct timely performance reviews and provideconstructive feedback to own direct reports Guide the team members in acquiring relevant knowledge and develop theirprofessional competence Drive geography specific trainings for the quality team, designed basis the statutory norms that apply in different countries Ensure that the Performance Nxt is followed for the entire team Employee Satisfaction and Engagement Lead and drive engagement initiatives for the tea Track team satisfaction scores and identify initiatives to build engagementwithin the team Deliver No. Performance Parameter Measure 1. Quality Control and Customer satisfaction CSAT Score-BU/Account/Portfolio level Process Compliance/Exceptions Scores Audit Coverage percentage Schedule performance Scores Planned vs actual project effort Resource productivity scores 2. Capability Building New Employee Onboarding New Employee Certifications 3. Continuous Improvement Lean projects implemented per year Productivity improvement of resources Continuous Improvement Processes implemented per year 4. Team Management Team attrition % Employee satisfaction scores 5. Capability Building % trained on domain and location specific skills, % of team trained in necessary leadership skills Mandatory Skills: SAP Basis HANA Admin. Experience8-10 Years.
Posted 1 day ago
8.0 - 10.0 years
12 - 16 Lacs
Pune
Work from Office
Mandatory Skills: .Net Architecture. Experience8-10 Years.
Posted 1 day ago
8.0 - 10.0 years
8 - 13 Lacs
Pune
Work from Office
Mandatory Skills: SAP Cloud ALM. Experience8-10 Years.
Posted 1 day ago
1.0 - 19.0 years
25 - 30 Lacs
Bengaluru
Work from Office
We help the world run better At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Summary: SAP Enterprise Cloud Services (ECS) is part of the Product Engineering board area in SAP. ECS is responsible for providing cloud hosted infrastructure, technical & application managed services to our SAP private cloud customers. The Technical Service Manager (TSM) is the single point of contact for all technical topics in context of the customer s S/4 HANA Private cloud engagement. What you will do As a Technical Service Manager y ou will contribute to SAPs global strategy by supporting our customers with their SAP S/4 HANA adoption on their path to the Intelligent Enterprise as part of the SAP Enterprise Cloud Services team. TSMs play a critical part in helping our customers accelerate their cloud transformation journey and enable them to achieve the business values and outcomes they want from their SAP landscape. Your will act as a trusted technical advisor to our customers and partners. This includes analysing customer s business requirements and problems and working across the SAP Enterprise Cloud Services and other SAP departments to provide quality services to our customers, resolve technical complexities and accompany them throughout their entire cloud transformation journey. As Technical Service Manager you will be responsible for the following tasks: Primary contact for customers for discussions about SAP technology and innovations and serve as an escalation point person for technical issues , service requests and incidents Understand the customer business, goals, and challenges to suggest technical solutions & services Offer comprehensive knowledge on SAP S/4HANA architecture, conversion, migration path, methodology and tools. Understand the SAP high availability or disaster recovery architecture, network and virtual technologies (load-balancer, virtual machine) Identify top issues, define & execute service plan activities and orchestrate implementation of technical action items across customer landscapes Design optimal SAP configuration to maximize system performance and availability. Identify and position offerings by SAP that deliver value to the customer What you need to bring Minimum 7+ years of SAP Technical a dministration and operations of SAP Solutions ( p referably in the domain of SAP Basis) Minimum 5+ years of experience in customer facing role Minimum 2 Implementation and 2 AMS support project experience Hands on experience and working knowledge of Unix/Linux flavors , SAP HANA and Sybase data bases. Experience in de-escalating critical situations. Fluency in English is mandatory. Solid know-how on SAP Technologies and Products (SAP certification highly beneficial), Hyperscalers certification (AWS, Azure, GCP) is a plus Meet your team ECS organization is a global organization and the regional TSM team is located in Spain, Italy and India . We are highly diverse and positive spirited bunch of colleagues. Next to our obsession for customer satisfaction we value internal knowledge sharing & collaboration as well as make ECS organization a little better every day. #sapecscareers Bring out your best SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best. We win with inclusion SAP s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world. SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy . Specific conditions may apply for roles in Vocational Training. EOE AA M/F/Vet/Disability: Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability. Successful candidates might be required to undergo a background verification with an external vendor. Requisition ID: 405575 | Work Area: Information Technology | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid. Requisition ID: 405575 Posted Date: Jun 2, 2025 Work Area: Information Technology Career Status: Professional Employment Type: Regular Full Time Expected Travel: 0 - 10% Location:
Posted 1 day ago
9.0 - 13.0 years
10 - 12 Lacs
Bengaluru
Work from Office
We help the world run better At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Summary: To strengthen our ECS Delivery Productization team, we are searching for a motivated Procedure Owner working in a highly professional team of experts and architects across different ECS Delivery units. With strong SAP system operations knowledge your focus will be on end-to-end operations process standardization and optimization in close alignment with our development organization. You as Procedure owner will enable and support the ECS Delivery units by providing tool and procedure standardization and automation in NetWeaver & Database area also covering all multi-cloud aspects (AWS, Azure, and Google Cloud Platform) with focus on Monitoring integration. You will take ownership of integration scenarios, own operational processes, drive standardization and automation to increase efficiency. Understand and improve effort and cost structure (lower TCO). Engage with operation teams to continuously improve processes and tools including requirements engineering (Roll-in/ Rollout) and define a corresponding roadmap. Role: In your role as Procedure Owner, you are enabling the delivery of robust, downtime optimized, and highly automated lifecycle management activities operated within ECS. Manage relationship between different stakeholder groups inside and outside ECS Delivery. You will take ownership of integration scenarios and operational processes considering accelerated growth (RISE with SAP). Drive issue resolution together with the team and utilizing the expert network. Focus of your activities will be increasing automation along with stabilization improvements to help Operations to reduce manual effort and cost structure (lower TCO) and deliver faster services to our customers. Experience (Role Requirements): 9-13 years of SAP Technical Administration with SAP BASIS skills and should have knowledge & experience on Administration, monitoring and Operations of SAP solutions. Professional experience in Cloud infrastructure, system administration or as a technical consultant in SAP cloud implementation & migration projects Strong SAP BASIS and system operations know-how, ideally in multi-cloud environment Best practices experience in an SAP application / technology / solution (NetWeaver) Sound knowledge of BASIS activities like System Installations, Client Administration, System Refresh/Copy, and application update/upgrades. Professional experience in Cloud infrastructure, system administration or as a technical consultant in SAP cloud implementation & migration projects. Knowledge in design and structuring of integrated E2E Lifecycle Management Procedures. Good knowledge on OS, Database & Infrastructure (AWS,Azure,GCP) would be an added advantage. Strong analytical and problem-solving skills Willingness and experience working in international teams. Ideally familiar with trending technologies and tools About the Line of Business: SAP Enterprise Cloud Services (ECS) is SAP s private cloud managed services provider demonstrating accelerated growth & enabling customers start their journey with cloud. In this role you drive standardization and automation, and you are an enabler for the operations teams to deliver in time and quality services to our customers. To achieve this, you will interface with a highly professional, global team of experts and architects from various teams inside ECS and the development organization. Further you will be part of strategic projects for introducing new technologies or tools in our environment. Success is what you make it. At SAP, we help you make it your own. A career at SAP can open many doors for you. If you re searching for a company that s dedicated to your ideas and individual growth, recognizes you for your unique contributions, fills you with a strong sense of purpose, and provides a fun, flexible and inclusive work environment - apply no #SAPInternalT3 Bring out your best SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best. We win with inclusion SAP s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world. SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy . Specific conditions may apply for roles in Vocational Training. EOE AA M/F/Vet/Disability: Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability. Successful candidates might be required to undergo a background verification with an external vendor. Requisition ID: 420256 | Work Area: Information Technology | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid. Requisition ID: 420256 Posted Date: Jun 3, 2025 Work Area: Information Technology Career Status: Professional Employment Type: Regular Full Time Expected Travel: 0 - 10% Location:
Posted 1 day ago
10.0 - 13.0 years
14 - 18 Lacs
Bengaluru
Work from Office
We help the world run better At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. What youll do: As a Customer Service Request Owner, you ensure the delivery of robust, downtime optimized, and highly automated lifecycle management activities within ECS. You will take end to end ownership of customer service request fulfillment in the Netweaver area considering accelerated growth (RISE with SAP). Focus of your activities will be to increasing service excellence along with stabilization improvements to help Operations to reduce manual efforts and cost (lower TCO) and deliver faster services to our customers meeting their needs and expectations. Following activities are part of the role as CSRO in the Netweaver Area: Optimize and stabilize the delivery of customer service requests in time, cost and quality in a pro-active way leveraging analytical tools and capabilities Structure and coordinate activities, action plans including requirements engineering, prioritization, and create aligned timelines for deliverables Drive issue resolution together with the team and utilizing the expert network Manage relationship between different stakeholder groups inside and outside ECS Delivery Create and align test plans, support and perform testing/validation and roll-out activities Support technology-related projects in complex environment What youll bring: Total 12+ experience, Relevant 10-13 years of SAP Technical Administration with SAP BASIS skills and should have knowledge & experience on Administration, monitoring and Operations of SAP solutions. Professional experience in Cloud infrastructure, system administration or as a technical consultant in SAP cloud implementation & migration projects Strong SAP BASIS and system operations know-how, ideally in multi-cloud environment. Best practices experience in an SAP application / technology / solution (NetWeaver) Sound hands-on knowledge of BASIS activities like System Installations, Client Administration, System Refresh/Copy, and application update/upgrades. Professional experience in Cloud infrastructure, system administration or as a technical consultant in SAP cloud implementation & migration projects. Knowledge in design and structuring of integrated E2E Lifecycle Management Procedures. Good knowledge on OS, Database & Infrastructure (AWS,Azure,GCP) would be an added advantage. Knowledge of SAP RISE or ECS experience is advantageous. Strong analytical and problem-solving skills Willingness and experience working in international teams.Ideally familiar with trending technologies and tools Meet your team: SAP Enterprise Cloud Services (ECS) is SAP s private cloud managed services provider demonstrating accelerated growth & enabling customers start their journey with cloud. We are searching for motivated, skilled, and value-oriented technical project leads taking over responsibility as Customer Service Request Owner with focus on driving service request improvements, technical projects to optimize service execution quality via standardization and automation to strengthen our ECS Delivery Productization team. #SAPECSCareers Bring out your best SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best. We win with inclusion SAP s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world. SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy . Specific conditions may apply for roles in Vocational Training. EOE AA M/F/Vet/Disability: Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability. Successful candidates might be required to undergo a background verification with an external vendor. Requisition ID: 426891 | Work Area: Information Technology | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid. Requisition ID: 426891 Posted Date: Jun 5, 2025 Work Area: Information Technology Career Status: Professional Employment Type: Regular Full Time Expected Travel: 0 - 10% Location:
Posted 1 day ago
5.0 - 8.0 years
10 - 15 Lacs
Bengaluru
Work from Office
We help the world run better At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. W hat you ll do As a Customer Service Request Owner, you ensure the delivery of robust, downtime optimized, and highly automated lifecycle management activities within ECS. You will take end to end ownership of customer service request fulfillment in the Netweaver area considering accelerated growth (RISE with SAP). Focus of your activities will be to increasing service excellence along with stabilization improvements to help Operations to reduce manual efforts and cost (lower TCO) and deliver faster services to our customers meeting their needs and expectations. Following activities are part of the role as CSRO in the Netweaver Area: Optimize and stabilize the delivery of customer service requests in time, cost and quality in a pro-active way leveraging analytical tools and capabilities Structure and coordinate activities, action plans including requirements engineering, prioritization, and create aligned timelines for deliverables Drive issue resolution together with the team and utilizing the expert network Manage relationship between different stakeholder groups inside and outside ECS Delivery Create and align test plans, support and perform testing/validation and roll-out activities Support technology-related projects in complex environment What you ll bring Over 5 years of professional experience as an SAP Basis Technical Consultant, specializing in SAP cloud implementations and migration projects. Extensive operational knowledge and administration expertise across diverse SAP applications and databases in global multi-cloud environments. Proficient in SAP NetWeaver best practices and technical project leadership with direct customer interaction. Skilled in designing integrated end-to-end lifecycle management procedures. Meet Your Team: SAP Enterprise Cloud Services (ECS) is SAP s private cloud managed services provider demonstrating accelerated growth & enabling customers start their journey with cloud. We are searching for motivated, skilled, and value-oriented technical project leads taking over responsibility as Customer Service Request Owner with focus on driving service request improvements, technical projects to optimize service execution quality via standardization and automation to strengthen our ECS Delivery Productization team. #SAPECSCareers Bring out your best SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best. We win with inclusion SAP s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world. SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy . Specific conditions may apply for roles in Vocational Training. EOE AA M/F/Vet/Disability: Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability. Successful candidates might be required to undergo a background verification with an external vendor. Requisition ID: 425706 | Work Area: Information Technology | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid. Requisition ID: 425706 Posted Date: Jun 5, 2025 Work Area: Information Technology Career Status: Professional Employment Type: Regular Full Time Expected Travel: 0 - 10% Location:
Posted 1 day ago
5.0 - 6.0 years
22 - 30 Lacs
Bengaluru
Work from Office
We help the world run better At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. About Team: Enhanced Operations Service Specialist plays a pivotal role within the SAP ECS - Enhanced Operations Service (EOS) organization, serving as a trusted advisor responsible for safeguarding and optimizing strategic customers investments in SAP Enterprise Cloud Services. We are looking for an experienced SAP technology professional expert for the Enhanced Operations Service (EOS) team who should have a proven track record in at least in one of the areas like SAP Basis, HANA DB, Server management, Critical Situation Handling, Project Management, with a strong technical and process background. A customer first mindset is a must. As an EOS Execution Service Specialist - you are responsible for: Ensure the execution of planned changes requested by customers are completed as per the activity schedule, tracking, and achieving various ambitious service KPI and SLA s. Immediate execution of customer service request which are critical during special phases of the customer life cycle. Quick responses during escalations, ensure no service requests are impacted in the delivery phase, identifying and driving initiatives to improve the customer operations. Analyse customer feedback on the service request execution quality and bring about changes in a more structured and time bound manner. Drive feedback relevant to procedure and process with relevant teams and drive it to completion. Coordinate and orchestrate the work between the various teams with Strong collaboration with other units within and outside Enterprise Cloud Service units. Bring in Continuous Improvement Initiatives, to address customer pain points and enhancements in the Service Delivery Process improvement initiatives for daily operational activities Streamline standard operating procedures by focussing on automation enhancements. Role Requirements: Excellent hands-on experience in one of the areas like SAP Basis, Lifecycle events (Upgrades / Updates). Support Knowledge of products like SAP Cloud-Connector, S4 would be an added advantage. Practical knowledge with SAP technologies like SAP NetWeaver, Business Objects, SAP HANA and SAP Sybase Adaptive Server Enterprise (ASE) Experience with Managed/Hosting services or SAP Private Cloud or Public Cloud Operations/Support is preferred. Working knowledge on SAP Application Security, System Copies, DB export-import, and disaster recovery strategy, client administration is preferred. Experience in working with Linux pacemaker environment is added advantage. The Role: Bachelor s degree or higher in one of the following areas: Computer Science, Engineering, Information Technologies Management. 5 to 6 years of work experience as a Technical SAP NetWeaver Consultant (ABAP and Java Basis Administration) Working knowledge of Business Object Products (BOBI, BODS etc) Working knowledge in UNIX/Linux environment, HANA DB and Sybase ASE databases. Basic knowledge of Network and Storage Basic knowledge of one or more of the following products are preferred: Content Server, Convergent Charging, MDM, GK Software, OpenText, SAP Cloud Connector, TOMCAT, IDM, SCM Optimizer, SAP Mobile Platform, TREX, Business Connector Cloud knowledge (e.g., experience of working in Public Cloud Domains like Microsoft Azure, AWS and GCP) Experience working in an international environment, being able to work effectively with international and virtual teams. Capable in technical documentation and creation of knowledge-based assets (KBAs) Ability to continuously acquire new knowledge proactively and independently. Analytical and solution-oriented thinking Exposure to the ITIL framework would be beneficial. Strong customer service focus with customer first Mindset. IT Business Services Consultant (T2) #SAPECSCareers Bring out your best SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best. We win with inclusion SAP s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world. SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy . Specific conditions may apply for roles in Vocational Training. EOE AA M/F/Vet/Disability: Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability. Successful candidates might be required to undergo a background verification with an external vendor. Requisition ID: 425610 | Work Area: Information Technology | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid. Requisition ID: 425610 Posted Date: Jun 7, 2025 Work Area: Information Technology Career Status: Professional Employment Type: Regular Full Time Expected Travel: 0 - 10% Location:
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