Salesforce Qa Lead

We are seeking a highly skilled and proactive Senior QA Tech. Lead with over 7 years of

hands-on experience in quality assurance, with a strong focus on Salesforce testing, API

validation, and the lending domain. The ideal candidate will have a proven track record in

ensuring the reliability and performance of financial applications, especially within loan

origination, servicing, or credit systems. Experience with monitoring tools like Grafana and

Dynatrace is a significant plus.

Key Responsibilities:

• Design and execute

  test strategies and detailed test cases

  for applications built on the Salesforce platform.
• Perform

  functional, integration, regression, and end-to-end testing

  for complex workflows within the lending domain.
• Conduct

  comprehensive API testing

  using tools like Postman, REST Assured, or similar.
• Collaborate closely with product managers, developers, and business analysts to ensure requirements are well understood and testable.
• Validate data flows and ensure data integrity across Salesforce and integrated systems.
• Monitor application health and performance using tools such as

  Grafana

  and

  Dynatrace

  ; assist in root cause analysis for production issues.
• Contribute to the

  automation framework

  , especially around Salesforce and backend APIs.
• Participate actively in Agile ceremonies (standups, sprint planning, retrospectives) Mentor junior QA team members and help establish best QA practices.

Mandatory Skills and Qualifications:

• 7+ years of QA experience with strong functional and technical testing skills.
• Deep experience with

  Salesforce CRM and Salesforce testing

  (e.g., Lightning components, workflows, Apex triggers).
• Strong hands-on expertise in

  API testing

  (REST/SOAP) using Postman, REST Assured, Swagger, or similar tools.
• Solid knowledge of the

  lending domain

  , including loan origination, credit evaluation, and servicing.
• Familiarity with

  monitoring and observability tools

  like

  Grafana

  and

  Dynatrace

  .
• Exposure to

  automation frameworks

  and scripting languages (e.g., Java, Python, JavaScript).
• Good understanding of SQL and data validation across systems.
• Experience in Agile/Scrum environments.
• Proficient in using test management tools (e.g. Zephyr) and issue tracking systems like JIRA.

• Experience in preparing and presenting QA reports

  (test coverage, defect metrics, test execution progress, etc.) to stakeholders.
• Excellent communication skills with the ability to explain technical issues to non-technical stakeholders

Good to Have:

• Experience in writing and executing

  automated test scripts

  using

  Selenium

  or similar frameworks.
• Knowledge of

  JavaScript/TypeScript

  for automation scripting.
• Basic understanding of

  CI/CD pipelines

  and test integration.
• ISTQB or equivalent QA certification.