245 Salesforce Platform Jobs - Page 9

Role Purpose The purpose of this role is to design, test and maintain software programs for operating systems or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters Do 1. Instrumental in understanding the requirements and design of the product/ software Develop software solutions by studying information needs, studying systems flow, data usage and work processes Investigating problem areas followed by the software development life cycle Facilitate root cause analysis of the system issues and problem statement Identify ideas to improve system performance and impact availability Analyze client requirements and convert requirements to feasible design Collaborate with functional teams or systems analysts who carry out the detailed investigation into software requirements Conferring with project managers to obtain information on software capabilities 2. Perform coding and ensure optimal software/ module development Determine operational feasibility by evaluating analysis, problem definition, requirements, software development and proposed software Develop and automate processes for software validation by setting up and designing test cases/scenarios/usage cases, and executing these cases Modifying software to fix errors, adapt it to new hardware, improve its performance, or upgrade interfaces. Analyzing information to recommend and plan the installation of new systems or modifications of an existing system Ensuring that code is error free or has no bugs and test failure Preparing reports on programming project specifications, activities and status Ensure all the codes are raised as per the norm defined for project / program / account with clear description and replication patterns Compile timely, comprehensive and accurate documentation and reports as requested Coordinating with the team on daily project status and progress and documenting it Providing feedback on usability and serviceability, trace the result to quality risk and report it to concerned stakeholders 3. Status Reporting and Customer Focus on an ongoing basis with respect to project and its execution Capturing all the requirements and clarifications from the client for better quality work Taking feedback on the regular basis to ensure smooth and on time delivery Participating in continuing education and training to remain current on best practices, learn new programming languages, and better assist other team members. Consulting with engineering staff to evaluate software-hardware interfaces and develop specifications and performance requirements Document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code Documenting very necessary details and reports in a formal way for proper understanding of software from client proposal to implementation Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc Timely Response to customer requests and no instances of complaints either internally or externally Deliver No. Performance Parameter Measure 1. Continuous Integration, Deployment & Monitoring of Software 100% error free on boarding & implementation, throughput %, Adherence to the schedule/ release plan 2. Quality & CSAT On-Time Delivery, Manage software, Troubleshoot queries, Customer experience, completion of assigned certifications for skill upgradation 3. MIS & Reporting 100% on time MIS & report generation Mandatory Skills: Salesforce Platform Development. Experience5-8 Years.

We are seeking a motivated and experienced Salesforce Team Lead with a strong background in Sales Cloud, Service Cloud, and Lightning Web Components (LWC). The ideal candidate will have 4-7 years of experience in Salesforce development and implementation, with a passion for leading and mentoring a team of Salesforce professionals. As a Team Lead, you will be responsible for overseeing the delivery of high-quality Salesforce solutions, guiding a team of developers, and working closely with cross-functional teams to ensure the successful execution of business requirements. Key Responsibilities: Lead and manage a team of Salesforce developers and administrators, ensuring they deliver quality solutions in a timely manner. Design, develop, and implement Salesforce solutions using Sales Cloud, Service Cloud, and Lightning Web Components (LWC) to address business needs and requirements. Collaborate with business stakeholders to understand requirements and translate them into effective Salesforce solutions. Oversee the development and customization of Salesforce applications, ensuring best practices are followed for design, coding, and deployment. Provide technical leadership and guidance to the team, mentoring junior developers and ensuring continuous learning and growth. Ensure the team adheres to Salesforce development standards and provides high-quality, maintainable code. Lead the planning, design, and implementation of integration strategies between Salesforce and third-party systems. Optimize Salesforce applications for performance, scalability, and user experience. Conduct regular code reviews, testing, and troubleshooting to ensure the delivery of high-quality solutions. Participate in sprint planning, provide progress updates, and manage priorities to meet project deadlines. Coordinate with cross-functional teams (Product, Operations, Business, etc.) to ensure smooth and effective project delivery. Stay up-to-date with Salesforce product innovations, best practices, and emerging technologies, bringing new ideas to the team. Required Skills & Experience: 4-7 years of experience with Salesforce development, particularly Sales Cloud, Service Cloud, and Lightning Web Components (LWC). Strong expertise in Salesforce platform features, including configuration, customization, and automation tools (Flows, Workflows, Process Builder). Proven experience in building and deploying Lightning Web Components (LWC) and leveraging them to enhance user experiences. In-depth knowledge of Apex, Visualforce, SOQL, and Salesforce data model. Experience with Salesforce integrations, including web services (REST/SOAP APIs) and third-party systems. Solid understanding of Salesforce security and sharing models, including profiles, permission sets, and roles. Demonstrated experience with agile development practices and leading teams in a fast-paced environment. Strong problem-solving skills, with the ability to troubleshoot and resolve complex issues in Salesforce. Excellent communication skills with the ability to engage with both technical and non-technical stakeholders. Desired Skills: Salesforce certifications such as Platform Developer I, Platform Developer II, or Sales/Service Cloud Consultant. Experience in Salesforce Communities or Experience Cloud. Familiarity with Salesforce CPQ, Field Service Lightning, or Marketing Cloud is a plus. Experience with Salesforce DevOps processes (CI/CD, Source Control). Knowledge of other front-end technologies such as JavaScript, HTML, CSS. Keywords Sales Cloud,Service Cloud,Lightning Web Components,Salesforce development,Salesforce solutions,Salesforce* Mandatory Key Skills Sales Cloud,Service Cloud,Lightning Web Components,Salesforce development,Salesforce solutions,Salesforce*

Job Category Customer Success Job Details About Salesforce We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place. Human-Centered Change Management, you will serve as a strategic advisor, partnering with Salesforce customers to optimize platform value realization through the design and implementation of change strategies that prioritize the human aspect of transformative change. Working collaboratively with customers and Salesforce delivery teams, you will drive impactful team dynamics, cultivate awareness, and secure alignment with a unified change vision. Leading essential change management and enablement initiatives, you will establish the groundwork for successful and enduring change adoption. Additionally, you will provide guidance, coaching, and mentorship to members of the project team. Responsibilities: Strategic Change Leadership: Partner with customers to develop and execute comprehensive change management strategies aligned with organizational goals and Salesforce platform implementation. Analyze the human impact of technological changes and develop adaptive strategies to address organizational challenges. Proactive Engagement and Team Building: Proactively foster high-impact team dynamics, building awareness and securing buy-in for shared change objectives. Collaborate closely with customers and Salesforce delivery teams to ensure alignment and commitment to the change vision. Key Change Management Initiatives: Lead critical change management and enablement activities to facilitate successful and sustained change adoption. Design and implement tailored training programs for stakeholders at all levels to ensure effective utilization of Salesforce platform capabilities. Oversight and Mentoring: Provide oversight, coaching, and mentoring to project team members, guiding them in executing change management strategies effectively. Foster a culture of continuous learning and development within the project team. Facilitate the integration of change management processes into projects. Work closely with administrators, BAs, Solutions Architects and developers to understand system changes and ensure alignment with change management strategies. Qualifications: Prosci Certification or equivalent is mandatory, with demonstrated expertise in change management within the context of technology implementations. Salesforce experience is highly desirable. Background in technology or digital transformation projects, showcasing advanced problem-solving abilities and analytical acumen. Minimum of 5 years of dedicated experience in change management, with a strong foundation in Instructional Design. Excellent communication and interpersonal skills, with a proven ability to collaborate effectively across cross-functional teams. Overview: The Manager, Human-Centered Change Management, is a pivotal leader who drives transformative change within organizations by prioritizing the human aspect of change and ensuring alignment with organizational goals and Salesforce platform capabilities. If you are a seasoned Change Management Professional with a track record of success in guiding organizations through complex technology implementations, we invite you to apply and contribute to our mission of driving impactful and sustainable change. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this . Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Diverse Lynx is looking for Salesforce Developer to join our dynamic team and embark on a rewarding career journey Meeting with project managers to determine CRM needs. Developing customized solutions within the Salesforce platform. Designing, coding, and implementing Salesforce applications. Creating timelines and development goals. Testing the stability and functionality of the application. Troubleshooting and fixing bugs. Writing documents and providing technical training for Salesforce staff. Maintaining the security and integrity of the application software

So, what’s the role all about? As a Senior Salesforce Engineer, you are responsible for leading the creation and maintenance of customized solutions on the Salesforce platform. This involves designing, developing, and enhancing applications to address specific business needs and maximize the potential of Salesforce. Additionally, provide technical guidance to teams, ensuring the quality and effectiveness of the implemented solutions. How will you make an impact? Design, develop, and customize solutions within the Salesforce platform to meet business requirements, utilizing Apex, Visualforce, Lightning Components, and other relevant technologies. Collaborate with cross-functional teams, including business analysts, architects, and administrators, to understand requirements and translate them into effective technical solutions. Customize and configure Salesforce to create workflows, automation, custom objects, fields, and page layouts to streamline business processes. Integrate Salesforce with other systems and platforms, ensuring data consistency, smooth workflows, and a unified user experience. Maintain and enhance existing Salesforce applications, troubleshoot issues, and provide timely support to users, ensuring system stability and performance. Drive continuous improvement by staying current with Salesforce updates, industry trends, and emerging technologies to recommend innovative solutions. Maintain quality, ensure responsiveness, and help optimize new and existing systems. Have you got what it takes? Preferably Associate or Bachelor's degree in Computer Science, Software Engineering, or a related field or equivalent experience. 4-7 years of experience developing applications on the Salesforce platform, demonstrating the ability to lead development projects and solve technical challenges. Salesforce Platform Developer I and Platform Developer II certifications are required. Previous experience providing technical guidance. 4+ years of software development experience Salesforce Platform Developer I and Platform Developer II certifications are required. Previous experience providing technical guidance Proficiency in customizing and configuring Salesforce Lightning components, Aura components, and Lightning Web Components. Strong experience with Apex, Visualforce, SOQL, and JavaScript within the Salesforce ecosystem. Proven expertise in designing and implementing integrations with other systems using APIs, REST, SOAP, etc. Experience with Salesforce declarative features, including Process Builder, Flows, Workflow Rules, and Approval Processes You will have an advantage if you also have: Familiarity with CI/CD practices for Salesforce deployments. Strong problem-solving skills to analyze complex requirements and design effective technical solutions within the Salesforce ecosystem. Effective communication and collaboration skills to interact with cross-functional teams, gather requirements, and convey technical concepts to non-technical stakeholders. What’s in it for you? Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr! Enjoy NICE-FLEX! At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere. Requisition ID: 7077 Reporting into: Tech Manager Role Type: Individual Contributor

Wipro Limited (NYSEWIT, BSE507685, NSEWIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. salesforce developer Responsibilities Configure and customize solutions using Salesforce platform to support critical business functions and meet project objectives and client requirements Ensuring Salesforce best practices are followed in configuring and customizing the application Provide detailed level of effort estimates for proposed solutions. Articulate the benefits and risks to a solution’s feasibility and functionality Develop, test, and document working custom development, integrations, and data migration elements of a Salesforce implementation Follow and understand Salesforce product and technical capabilities resulting from product releases and acquisitions Communicate with project manager, scrum master, clients and other developers to design cohesive project strategies and ensure effective collaboration throughout all phases of development, testing and deployment Interact directly with clients, managers and end users as necessary to analyze project objectives and capability requirements , including specifications for user interfaces, customized applications and interactions with internal Salesforce instances Certifications Salesforce AppBuilder Platform Developer I Platform Developer 2 Sales Cloud Service Cloud Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

About The Role Role Purpose The purpose of this role is to design, test and maintain software programs for operating systems or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters ? Do 1. Instrumental in understanding the requirements and design of the product/ software Develop software solutions by studying information needs, studying systems flow, data usage and work processes Investigating problem areas followed by the software development life cycle Facilitate root cause analysis of the system issues and problem statement Identify ideas to improve system performance and impact availability Analyze client requirements and convert requirements to feasible design Collaborate with functional teams or systems analysts who carry out the detailed investigation into software requirements Conferring with project managers to obtain information on software capabilities ? 2. Perform coding and ensure optimal software/ module development Determine operational feasibility by evaluating analysis, problem definition, requirements, software development and proposed software Develop and automate processes for software validation by setting up and designing test cases/scenarios/usage cases, and executing these cases Modifying software to fix errors, adapt it to new hardware, improve its performance, or upgrade interfaces. Analyzing information to recommend and plan the installation of new systems or modifications of an existing system Ensuring that code is error free or has no bugs and test failure Preparing reports on programming project specifications, activities and status Ensure all the codes are raised as per the norm defined for project / program / account with clear description and replication patterns Compile timely, comprehensive and accurate documentation and reports as requested Coordinating with the team on daily project status and progress and documenting it Providing feedback on usability and serviceability, trace the result to quality risk and report it to concerned stakeholders ? 3. Status Reporting and Customer Focus on an ongoing basis with respect to project and its execution Capturing all the requirements and clarifications from the client for better quality work Taking feedback on the regular basis to ensure smooth and on time delivery Participating in continuing education and training to remain current on best practices, learn new programming languages, and better assist other team members. Consulting with engineering staff to evaluate software-hardware interfaces and develop specifications and performance requirements Document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code Documenting very necessary details and reports in a formal way for proper understanding of software from client proposal to implementation Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc Timely Response to customer requests and no instances of complaints either internally or externally ? Deliver No. Performance Parameter Measure 1. Continuous Integration, Deployment & Monitoring of Software 100% error free on boarding & implementation, throughput %, Adherence to the schedule/ release plan 2. Quality & CSAT On-Time Delivery, Manage software, Troubleshoot queries, Customer experience, completion of assigned certifications for skill upgradation 3. MIS & Reporting 100% on time MIS & report generation Mandatory Skills: Salesforce Platform Development. Experience5-8 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

About The Role Role Purpose The purpose of this role is to design, test and maintain software programs for operating systems or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters ? Do 1. Instrumental in understanding the requirements and design of the product/ software Develop software solutions by studying information needs, studying systems flow, data usage and work processes Investigating problem areas followed by the software development life cycle Facilitate root cause analysis of the system issues and problem statement Identify ideas to improve system performance and impact availability Analyze client requirements and convert requirements to feasible design Collaborate with functional teams or systems analysts who carry out the detailed investigation into software requirements Conferring with project managers to obtain information on software capabilities ? 2. Perform coding and ensure optimal software/ module development Determine operational feasibility by evaluating analysis, problem definition, requirements, software development and proposed software Develop and automate processes for software validation by setting up and designing test cases/scenarios/usage cases, and executing these cases Modifying software to fix errors, adapt it to new hardware, improve its performance, or upgrade interfaces. Analyzing information to recommend and plan the installation of new systems or modifications of an existing system Ensuring that code is error free or has no bugs and test failure Preparing reports on programming project specifications, activities and status Ensure all the codes are raised as per the norm defined for project / program / account with clear description and replication patterns Compile timely, comprehensive and accurate documentation and reports as requested Coordinating with the team on daily project status and progress and documenting it Providing feedback on usability and serviceability, trace the result to quality risk and report it to concerned stakeholders ? 3. Status Reporting and Customer Focus on an ongoing basis with respect to project and its execution Capturing all the requirements and clarifications from the client for better quality work Taking feedback on the regular basis to ensure smooth and on time delivery Participating in continuing education and training to remain current on best practices, learn new programming languages, and better assist other team members. Consulting with engineering staff to evaluate software-hardware interfaces and develop specifications and performance requirements Document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code Documenting very necessary details and reports in a formal way for proper understanding of software from client proposal to implementation Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc Timely Response to customer requests and no instances of complaints either internally or externally ? Deliver No. Performance Parameter Measure 1. Continuous Integration, Deployment & Monitoring of Software 100% error free on boarding & implementation, throughput %, Adherence to the schedule/ release plan 2. Quality & CSAT On-Time Delivery, Manage software, Troubleshoot queries, Customer experience, completion of assigned certifications for skill upgradation 3. MIS & Reporting 100% on time MIS & report generation Mandatory Skills: Salesforce Platform Development. Experience5-8 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

About The Role Role Purpose The purpose of this role is to design, test and maintain software programs for operating systems or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters ? Do 1. Instrumental in understanding the requirements and design of the product/ software Develop software solutions by studying information needs, studying systems flow, data usage and work processes Investigating problem areas followed by the software development life cycle Facilitate root cause analysis of the system issues and problem statement Identify ideas to improve system performance and impact availability Analyze client requirements and convert requirements to feasible design Collaborate with functional teams or systems analysts who carry out the detailed investigation into software requirements Conferring with project managers to obtain information on software capabilities ? 2. Perform coding and ensure optimal software/ module development Determine operational feasibility by evaluating analysis, problem definition, requirements, software development and proposed software Develop and automate processes for software validation by setting up and designing test cases/scenarios/usage cases, and executing these cases Modifying software to fix errors, adapt it to new hardware, improve its performance, or upgrade interfaces. Analyzing information to recommend and plan the installation of new systems or modifications of an existing system Ensuring that code is error free or has no bugs and test failure Preparing reports on programming project specifications, activities and status Ensure all the codes are raised as per the norm defined for project / program / account with clear description and replication patterns Compile timely, comprehensive and accurate documentation and reports as requested Coordinating with the team on daily project status and progress and documenting it Providing feedback on usability and serviceability, trace the result to quality risk and report it to concerned stakeholders ? 3. Status Reporting and Customer Focus on an ongoing basis with respect to project and its execution Capturing all the requirements and clarifications from the client for better quality work Taking feedback on the regular basis to ensure smooth and on time delivery Participating in continuing education and training to remain current on best practices, learn new programming languages, and better assist other team members. Consulting with engineering staff to evaluate software-hardware interfaces and develop specifications and performance requirements Document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code Documenting very necessary details and reports in a formal way for proper understanding of software from client proposal to implementation Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc Timely Response to customer requests and no instances of complaints either internally or externally ? Deliver No. Performance Parameter Measure 1. Continuous Integration, Deployment & Monitoring of Software 100% error free on boarding & implementation, throughput %, Adherence to the schedule/ release plan 2. Quality & CSAT On-Time Delivery, Manage software, Troubleshoot queries, Customer experience, completion of assigned certifications for skill upgradation 3. MIS & Reporting 100% on time MIS & report generation Mandatory Skills: Salesforce Platform Development. Experience3-5 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

About The Role Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. ? Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements ? Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLA’s ? Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks ? Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: Salesforce Platform Development. Experience5-8 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

About The Role Role Purpose The purpose of this role is to design, test and maintain software programs for operating systems or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters ? Do 1. Instrumental in understanding the requirements and design of the product/ software Develop software solutions by studying information needs, studying systems flow, data usage and work processes Investigating problem areas followed by the software development life cycle Facilitate root cause analysis of the system issues and problem statement Identify ideas to improve system performance and impact availability Analyze client requirements and convert requirements to feasible design Collaborate with functional teams or systems analysts who carry out the detailed investigation into software requirements Conferring with project managers to obtain information on software capabilities ? 2. Perform coding and ensure optimal software/ module development Determine operational feasibility by evaluating analysis, problem definition, requirements, software development and proposed software Develop and automate processes for software validation by setting up and designing test cases/scenarios/usage cases, and executing these cases Modifying software to fix errors, adapt it to new hardware, improve its performance, or upgrade interfaces. Analyzing information to recommend and plan the installation of new systems or modifications of an existing system Ensuring that code is error free or has no bugs and test failure Preparing reports on programming project specifications, activities and status Ensure all the codes are raised as per the norm defined for project / program / account with clear description and replication patterns Compile timely, comprehensive and accurate documentation and reports as requested Coordinating with the team on daily project status and progress and documenting it Providing feedback on usability and serviceability, trace the result to quality risk and report it to concerned stakeholders ? 3. Status Reporting and Customer Focus on an ongoing basis with respect to project and its execution Capturing all the requirements and clarifications from the client for better quality work Taking feedback on the regular basis to ensure smooth and on time delivery Participating in continuing education and training to remain current on best practices, learn new programming languages, and better assist other team members. Consulting with engineering staff to evaluate software-hardware interfaces and develop specifications and performance requirements Document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code Documenting very necessary details and reports in a formal way for proper understanding of software from client proposal to implementation Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc Timely Response to customer requests and no instances of complaints either internally or externally ? Deliver No. Performance Parameter Measure 1. Continuous Integration, Deployment & Monitoring of Software 100% error free on boarding & implementation, throughput %, Adherence to the schedule/ release plan 2. Quality & CSAT On-Time Delivery, Manage software, Troubleshoot queries, Customer experience, completion of assigned certifications for skill upgradation 3. MIS & Reporting 100% on time MIS & report generation Mandatory Skills: Salesforce Platform Development. Experience5-8 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

About The Role Role Purpose To ensure success as a technical architect, you should have extensive knowledge of enterprise networking systems, advanced problem-solving skills, and the ability to project manage. A top-class technical architect can design and implement any size system to perfectly meet the needs of the client. ? Do 1. Responsibilities Meeting with the IT manager to determine the company’s current and future needs. Determining whether the current system can be upgraded or if a new system needs to be installed. Providing the company with design ideas and schematics. Project managing the design and implementation of the system. Meeting with the software developers to discuss the system software needs. Troubleshooting systems issues as they arise. Overseeing all the moving parts of the system integration. Measuring the performance of the upgraded or newly installed system. Training staff on system procedures. Providing the company with post-installation feedback. ? 2. Technical Architect Requirements Bachelor’s degree in information technology or computer science. Previous work experience as a technical architect. ? 3. Managerial experience. In-depth knowledge of enterprise systems, networking modules, and software integration. Knowledge of computer hardware and networking systems. Familiarity with programming languages, operating systems, and Office software. Advanced project management skills. Excellent communication skills. Ability to see big-picture designs from basic specifications. Ability to problem solve complex IT issues. ? Mandatory Skills: Salesforce Platform Development. Experience8-10 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

About The Role Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. ? Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements ? Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLA’s ? Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks ? Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: Salesforce Platform Development. Experience5-8 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Diverse Lynx is looking for Salesforce LWC, Integration & Agile Professional to join our dynamic team and embark on a rewarding career journey Design and configure Salesforce to meet the specific needs of the organization Develop custom applications, workflows, and reports within Salesforce Provide support and training to end users to ensure the effective utilization of the platform Migrate data from legacy systems to Salesforce and maintain data integrity Monitor and maintain the security and performance of the Salesforce platform Collaborate with cross-functional teams, such as IT and marketing, to ensure the seamless integration of Salesforce with other systems and tools Troubleshoot and resolve any technical issues Excellent problem-solving and analytical skills

Role description The Lead Sales Process and Tools is a strategic enabler responsible for designing, optimizing, and automating sales processes that drive operational efficiency, accelerate sales cycles, improve opportunity pipeline, and deliver great customer experience. This role ensures seamless technology adoption, process alignment, Voice of Customer insights and data integrity, empowering the sales force with best-in-class tools and workflows. Key Responsibilities: Design and implement end-to-end sales workflows, ensuring process agility, scalability, productivity, and seamless integration across IT systems. Lead the administration of Salesforc e SFDC and Pardot, driving automation, efficiency, and business intelligence to ensure complete utilization by Sales team. Design and implement processes to capture customer journey across the sales process and manage Customer insights to action key customer pain areas. Own and enhance the Sales Data Excellence journey, ensuring data governance, integrity, and a single source of truth for customer masters. Collaborate with senior leadership to align sales technology and tool investments with business objectives, ensuring maximum ROI. Foster a high-adoption culture by training and enabling sales teams to leverage SFDC and other tools for improve d performance. Monitor, evaluate, and refine sales processes using data-driven insights, ensuring continuous improvement and opera tional excellence. Qualifications: Bachelors degree in business, Marketing, or related field; MBA preferred. 5+ years of experience in sales operations and process automation within a B2B environment. Proven expertise in Salesforce SFDC and other sales automation platforms. Strong strategic mindset with a track record of driving process innovation and transformation. Ability to engage and influence cross-functional teams to achieve operational and revenue goals.

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Salesforce Technical Architecture Good to have skills : NA Minimum 12 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will design, build, and configure applications to meet business process and application requirements. Your typical day will involve collaborating with teams to create innovative solutions and ensuring applications align with business needs. Roles & Responsibilities: Expected to be an SME Collaborate and manage the team to perform Responsible for team decisions Engage with multiple teams and contribute on key decisions Expected to provide solutions to problems that apply across multiple teams Lead the technical architecture design for Salesforce applications Provide guidance on best practices for Salesforce development Conduct code reviews and ensure adherence to coding standards Professional & Technical Skills: Must To Have Skills: Proficiency in Salesforce Technical Architecture Strong understanding of Salesforce platform capabilities Experience in designing and implementing Salesforce solutions Knowledge of integration techniques with Salesforce Hands-on experience with Salesforce Lightning components Additional Information: The candidate should have a minimum of 12 years of experience in Salesforce Technical Architecture This position is based at our Hyderabad office A 15 years full-time education is required Qualification 15 years full time education

We seek an Technical Manager in Expert -Level, who shares our passion for innovation and change. This role is critical to helping our business partners evolve and adapt to consumers' personalized expectations in this new technological era. You will get the chance to Make an impact. Work in large-scale projects globally. Develop your career in the Studios. Mentor and coach a team of tech leads and architects. Inspire a large team or multiple teams to achieve their goals. Formulate and execute strategic and tactical measures to ensure the success of the teams. Hunt and farm new avenues for business growth thereby contributing to the hyper-growth story of the company. Define technical profiles, performance, and training standards in the Salesforce studio. What will help you succeed: 12+ years of solid industry experience forged in technology expertise. Solid hands-on experience with the Salesforce platform. You must have extensive hands-on knowledge in configuration and customization on the platform. Preferred certified in the mainline implementation of multiple product lines of Salesforce like Cloud Consultants, Application Architects, Sharing, Data & Integration Architecture, etc. Be part of an agile pod driven by a culture of self-regulated teamwork, each team -or POD- works directly with our customers with a full maturity path that evolves as they increase speed, quality, and autonomy. Should play an architect role in Salesforce practice for building solutions on the Salesforce platform and contributing to winning bids and proposals with participation in oral presentations and RFPs. Successfully executed multiple transformation programs for small to large enterprises using Salesforce product suites like Sales Cloud, Service Cloud, Community Cloud, Commerce Cloud, etc. Ensuring designs, approaches, and standards are extensible across multiple projects. Conducting technical design reviews; auditing projects to ensure best practices are followed. Excellent relationship-building and management skills. Good to have knowledge of Microsoft Excel and Office. Make "Nos" a "What ifs". Having imagination, the ability to challenge the status quo and love innovating. Being flexible & goal-oriented. Being a passionate believer in digital transformation Being a strategic thinker.

Job Title - GN - SONG - C&S - Salesforce Platforms - Consultant Management Level: 09/Consultant Location: Gurugram, Mumbai, Pune, Bengaluru, Hyderabad, Chennai Must have skills: Salesforce Platform Good to have skills: SFDC certifications Job Summary :You will work closely with our clients as consulting professionals who design, build, and implement initiatives that can help enhance business performance. Roles & Responsibilities: As part of these, you will drive, lead the workstream or the consulting team in the following: Business processes and e-commerce platform knowledge :In-depth knowledge of e-commerce constraints. Strong experience in SFCC / SFRA ecommerce platform Industry best practices :Expertise on how SFCC/ SFRA platform can transform commerce for our clients. Bridge the gap between business problems and technical solutions: Ability to think through problems and make actionable recommendations through assessment and solutioning. Understanding of business language: Ability to work with client, shape the end-to-end solution, help translate the requirements and feature list into user stories which can be understood by the delivery teams. Assets, Solutions and POVs: Contribute towards building relevant assets and commerce solutions and industry POVs related to commerce trends. Professional & Technical Skills: Demonstrated experience in consulting roles such as solution demonstration and requirement gathering within the Salesforce ecosystem is required Strong skills in managing stakeholder expectations and effectively addressing issues and risks to ensure project success. Apply key business Analysis skills: Focus on process analysis and designing/redesigning Sales and Service processes with the purpose of resolving process bottlenecks and pain areas Familiarity with specific industry requirements such as Financial Services, Healthcare/Life sciences, Manufacturing, Consumer Goods, Energy & Utilities etc. and the ability to apply this knowledge to Salesforce solutions. Familiarity with Sales experience design, including customer journey mapping and user research Exposure to pre-sales activities with a strong willingness to develop further in this area. Additional Information: MBA from a tier 1 institute 4-8 years of experience in Salesforce CRM platform domain with knowledge and solutioning skills required in implementation of Industry clouds such as Financial Services Cloud/Health Cloud/Consumer Goods Cloud/Life sciences Cloud/Energy & Utilities Cloud/Data Cloud Implementation experience in Einstein Analytics will be preferred. Effective communication skills, strong analytical abilities and problem-solving skills are required. Must have strong business & data analytics/excel skills and presentation skills Required SFDC certifications are Admin Basic and Sales Cloud/Service Cloud (required) Desired at least 1 Certification from the Industry clouds; Financial Services Cloud/Health Cloud/Consumer Goods Cloud/Life sciences Cloud/Energy & Utilities Cloud/Data Cloud Qualifications Experience: Minimum 4 - 8 year(s) of experience is required Educational Qualification: MBA/PGDM from a tier 1 or 2

Job Title: Salesforce Business Analyst/Functional Consultant - Consultant - GN SONG Platforms - Salesforce (Service) Management Level: Consultant Location: Delhi, Gurgaon, Mumbai, Bangalore, Chennai, Pune, Hyderabad Must have skills: Salesforce CRM platform implementations Good to have skills: Pre-sales activities, service experience design, customer journey mapping, user research Job Summary : As a Salesforce Business Analyst/Functional Consultant, you will be responsible for designing, building, and configuring Salesforce applications to meet business process and application requirements. Your typical day will involve working with the development team, analyzing business requirements, and developing solutions to meet those requirements. Roles & Responsibilities: Provide consulting support on Salesforce projects by working closely with clients to conduct design sessions, gather and refine requirements, and ensure the solution aligns with their needs. Present regular working demos to stakeholders and work alongside the implementation team on delivery and implementation tasks. Apply industry knowledge to support the implementation of Salesforce solutions tailored to specific client needs. Contribute to the development of business cases and value propositions, providing support in data analysis and presentation preparation. Collaborate with project teams to ensure successful delivery of Salesforce implementations. Engage in pre-sales activities such as responding to RFPs, developing proofs of concept, crafting impactful presentations, demonstrating solutions during client meetings, and contributing to effort and cost estimation processes. Contribute to initiatives by developing points of view, creating reusable assets in the customer service space, analyzing industry research and market trends, and introducing innovative solutions. Professional & Technical Skills: Demonstrated experience in consulting roles such as solution demonstration and requirement gathering within the Salesforce ecosystem is strongly preferred. Strong skills in managing stakeholder expectations and effectively addressing issues and risks to ensure project success. Apply key business analysis skills:Focus on process analysis and designing/redesigning service processes with the purpose of resolving process bottlenecks and pain areas. Familiarity with specific industry requirements and the ability to apply this knowledge to Salesforce solutions. Ability to work in high-paced and complex projects and understand industry-specific customer service processes, operations, and functional needs. Familiarity with service experience design, including customer journey mapping and user research. Exposure to pre-sales activities with a strong willingness to develop further in this area. Additional Information: The ideal candidate will possess a strong educational background in business administration or a related field, along with a proven track record of delivering impactful solutions using Salesforce CRM. This position is based at our Delhi, Gurgaon, Mumbai, Bangalore, Chennai, Pune or Hyderabad office. Qualifications Experience: 4 to 8 years of experience Educational Qualification: MBA from a tier 1 institute

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Salesforce Lightning Web Components Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 full years of education and necessarily degree in engineering Summary :As an Application Developer, you will be responsible for designing, building, and configuring applications to meet business process and application requirements using Salesforce Lightning Web Components. Your typical day will involve working with the Salesforce platform, developing and testing code, and collaborating with cross-functional teams to deliver high-quality solutions. Roles & Responsibilities: Design, develop, and maintain custom applications using Salesforce Lightning Web Components. Collaborate with cross-functional teams to gather and analyze business requirements, and translate them into technical solutions. Develop and test code to ensure high-quality solutions that meet business requirements. Provide technical expertise and guidance to team members, and ensure adherence to best practices and coding standards. Professional & Technical Skills: Must To Have Skills:Proficiency in Salesforce Lightning Web Components. Good To Have Skills:Experience with Salesforce Apex, Visualforce, and Lightning Aura Components. Strong understanding of Salesforce platform and its capabilities. Experience with Agile development methodologies. Solid grasp of web development technologies such as HTML, CSS, and JavaScript. Additional Information: The candidate should have a minimum of 3 years of experience in Salesforce Lightning Web Components. The ideal candidate will possess a strong educational background in computer science or a related field, along with a proven track record of delivering impactful solutions on the Salesforce platform. This position is based at our Bengaluru office. Qualification 15 full years of education and necessarily degree in engineering

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Salesforce CPQ Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. You will be responsible for overseeing the application development process and ensuring successful project delivery. Roles & Responsibilities: Expected to be an SME Collaborate and manage the team to perform Responsible for team decisions Engage with multiple teams and contribute on key decisions Provide solutions to problems for their immediate team and across multiple teams Lead the application development process Ensure timely project delivery Provide guidance and support to team members Professional & Technical Skills: Must To Have Skills:Proficiency in Salesforce CPQ Strong understanding of Salesforce platform capabilities Experience in designing and implementing Salesforce CPQ solutions Knowledge of Salesforce best practices Hands-on experience in Salesforce configuration and customization Additional Information: The candidate should have a minimum of 5 years of experience in Salesforce CPQ This position is based at our Pune office A 15 years full-time education is required Qualifications 15 years full time education

The Global Network SONG Practice | Platforms - Salesforce Join our team of GN SONG consultants who solve customer facing challenges at clients spanning sales, service and marketing to accelerate business change. Practice:GN SONG Platforms - Salesforce (Service) I Areas of Work:Salesforce Business Analyst/Functional Consultant - SFDC | Level: Consultant | Location:Delhi, Gurgaon, Mumbai, Bangalore, Chennai, Pune, Hyderabad, Kolkata | Years of Exp:4 to 8 Years Explore an Exciting Career at Accenture Are you passionate about scaling businesses using in-depth frameworks and techniques to solve customer facing challenges? Do you want to design, build and implement strategies to enhance business performance? Does working in an inclusive and collaborative environment spark your interest? Then, this is the right place for you! Welcome to a host of exciting global opportunities within Accenture Strategy & Consulting's Global Network SONG practice. The SONG practice is aligned to the Global Network Practice of Accenture and works with clients across their marketing, sales and services functions. As part of the team, you will work on transformation services driven by key offerings like Marketing Transformation , Commerce & Sales , and Advanced Customer Engagement . These services help our clients become living businesses by optimizing their marketing, sales and customer service strategy, thereby driving cost reduction, revenue enhancement, customer satisfaction and impacting front end business metrics in a positive manner. You will work closely with our clients as consulting professionals who design, build and implement initiatives that can help enhance business performance. As part of these, you will drive the following Provide consulting support on Salesforce projects by working closely with clients to conduct design sessions, gather and refine requirements, and ensure the solution aligns with their needs. Present regular working demos to stakeholders and work alongside the implementation team on delivery and implementation tasks. Apply industry knowledge to support the implementation of Salesforce solutions tailored to specific client needs. Contribute to the development of business cases and value propositions, providing support in data analysis and presentation preparation. Collaborate with project teams to ensure successful delivery of Salesforce implementations Engage in pre-sales activities such as responding to RFPs, developing proofs of concept, crafting impactful presentations, demonstrating solutions during client meetings, and contributing to effort and cost estimation processes Contribute to initiatives by developing points of view, creating reusable assets in the customer service space, analyzing industry research and market trends, and introducing innovative solutions. Bring your best skills forward to excel at the role: Demonstrated experience in consulting roles such as solution demonstration and requirement gathering within the Salesforce ecosystem is strongly preferred Strong skills in managing stakeholder expectations and effectively addressing issues and risks to ensure project success. Apply key business Analysis skills: Focus on process analysis and designing/redesigning Service processes with the purpose of resolving process bottlenecks and pain areas Familiarity with specific industry requirements and the ability to apply this knowledge to Salesforce solutions. Ability to work in high-paced and complex projects and understand industry-specific customer service processes, operations and functional needs Familiarity with service experience design, including customer journey mapping and user research Exposure to pre-sales activities with a strong willingness to develop further in this area. Read about us Blogs Qualifications Your experience counts! MBA from a tier 1 institute 1-5 years of experience in Salesforce CRM platform implementations Effective communication skills, strong analytical abilities and problem-solving skills are required. Must have strong business & data analytics/excel skills and presentation skills At least one Salesforce certification is preferred. What’s in it for you? An opportunity to work on transformative projects with key G2000 clients Potential to Co-create with leaders in strategy, industry experts, enterprise function practitioners and, business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies. Ability to embed responsible business into everything—from how you service your clients to how you operate as a responsible professional. Personalized training modules to develop your strategy & consulting acumen to grow your skills, industry knowledge and capabilities Opportunity to thrive in a culture that is committed to accelerate equality for all. Engage in boundaryless collaboration across the entire organization. About Accenture: Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions — underpinned by the world’s largest delivery network — Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With 569,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at www.accenture.com About Accenture Strategy & Consulting: Accenture Strategy shapes our clients’ future, combining deep business insight with the understanding of how technology will impact industry and business models. Our focus on issues such as digital disruption, redefining competitiveness, operating and business models as well as the workforce of the future helps our clients find future value and growth in a digital world. Today, digital is changing the way organizations engage with their employees, business partners, customers and communities. This is our unique differentiator. To bring this global perspective to our clients, Accenture Strategy's services include those provided by our Capability Network – a distributed management consulting organization that provides management consulting and strategy expertise across the client lifecycle. Our Capability Network teams complement our in-country teams to deliver cutting-edge expertise and measurable value to clients all around the world.For more information visit https://www.accenture.com/us-en/Careers/capability-network Accenture Global Network Song | Accenture in One Word At the heart of every great change is a great human. If you have ideas, ingenuity and a passion for making a difference, come and be a part of our team

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Salesforce Technical Architecture Good to have skills : NA Minimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will design, build, and configure applications to meet business process and application requirements. Your typical day will involve collaborating with teams to create innovative solutions and ensure seamless application functionality. Roles & Responsibilities: Expected to be an SME Collaborate and manage the team to perform Responsible for team decisions Engage with multiple teams and contribute on key decisions Provide solutions to problems for their immediate team and across multiple teams Lead architectural discussions and decisions Develop technical specifications and architecture designs Conduct code reviews and ensure coding standards are met Professional & Technical Skills: Must To Have Skills: Proficiency in Salesforce Technical Architecture Strong understanding of Salesforce platform capabilities Experience in designing and implementing Salesforce solutions Knowledge of integration patterns and best practices Hands-on experience with Salesforce Lightning components Additional Information: The candidate should have a minimum of 7.5 years of experience in Salesforce Technical Architecture This position is based at our Bengaluru office A 15 years full-time education is required Qualification 15 years full time education

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Salesforce Lightning Web Components Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. You will be responsible for overseeing the application development process and ensuring successful project delivery. Roles & Responsibilities: Expected to be an SME Collaborate and manage the team to perform Responsible for team decisions Engage with multiple teams and contribute on key decisions Provide solutions to problems for their immediate team and across multiple teams Lead the application development process Ensure successful project delivery Professional & Technical Skills: Must To Have Skills: Proficiency in Salesforce Lightning Web Components Strong understanding of Salesforce platform capabilities Experience in designing and implementing Salesforce solutions Hands-on experience in Salesforce configuration and customization Knowledge of Salesforce best practices Additional Information: The candidate should have a minimum of 5 years of experience in Salesforce Lightning Web Components This position is based at our Bengaluru office A 15 years full-time education is required Qualification 15 years full time education

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Salesforce Lightning Web Components Good to have skills : NA Minimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your day will involve overseeing the application development process, collaborating with teams, and making key decisions to ensure project success. Roles & Responsibilities: Expected to be an SME Collaborate and manage the team to perform Responsible for team decisions Engage with multiple teams and contribute on key decisions Provide solutions to problems for their immediate team and across multiple teams Lead the application development process effectively Ensure timely delivery of projects Mentor and guide team members for their professional growth Professional & Technical Skills: Must To Have Skills: Proficiency in Salesforce Lightning Web Components Strong understanding of Salesforce platform capabilities Experience in designing and implementing scalable solutions on Salesforce platform Hands-on experience in Salesforce configuration and customization Knowledge of Salesforce best practices for application development Additional Information: The candidate should have a minimum of 7.5 years of experience in Salesforce Lightning Web Components This position is based at our Bengaluru office A 15 years full-time education is required Qualification 15 years full time education