3 - 5 years
3 - 6 Lacs
Posted:5 days ago|
Platform:
On-site
Full Time
Key Responsibilities: Analyze business requirements and translate them into Salesforce FSL solutions. Configure and implement Field Service Lightning to optimize field service operations. Collaborate with stakeholders to define requirements, develop process flows, and provide recommendations for system improvements. Develop user stories, test cases, and support functional testing. Provide end-user training, documentation, and ongoing support. Stay updated with Salesforce FSL features and best practices to continuously improve solutions. Requirements: 3-5 years of experience as a Salesforce Business Analyst, with hands-on expertise in FSL. Strong understanding of Salesforce Service Cloud and FSL capabilities Excellent analytical, communication, and problem-solving skills. Proven experience in gathering requirements, creating documentation, and configuring Salesforce. Ability to work in an Agile environment. Salesforce certifications (Admin, FSL, or equivalent) are a plus.
Iospl Technology Services
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